Scene 1

1
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

SEE YOUR CYCLE
THROUGH A
PAT'ENT'S EYES.
THE RESULTS
WILL AMAZE YOU.

Scene 2

2
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Diverse Communication Channels
Ashima Rawat
5-7 mins

InFocus  ***NEW***
Cross functional HR Project – Workday 
Sandeep Batta
5-7 mins

Welcoming new joinees –
#IAM ***NEW***
Nusrat Rahim
10 mins

Rewards & Recognition
Yammer Contest Winner Announcement
Nusrat Rahim
10 mins

Scene 3

3
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Scene 4

4
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Goal/Priority
Dependencies
Potential Risks
R1 Way Alignment

Play a key role in the successful 
implementation of Workday:

•
Re-engage the India  project team 
for the  Workday implementation

•
Broader Workday 
Implementation Project 
timeline, etc.

•
Assessing how much 
change the business is 
ready for

Future Proof Talent acquisition and go 
towards digital/social media hiring focusing 
on R1 brand pull with stronger metric led  
controls

• Broad global alignment 
•
NA 
•
Transform the 
experience

Reimagine HR service delivery by 
enhancing/rethinking roles of HR 
BPs/ER/HR Ops

•
Role definition changes and 
work profile tweaks with 
workday

Enable  robust  associate onboarding 
engagement /retention in  a virtual/WAH 
scenario  through technical resources and 
policy redefinition

towards creating tools and 
support mechanics for online 
connect

workday implementation 
may lead to conflict

Develop and execute all Global HR 
programs while ensuring any unique India 
business needs are not compromised

Scene 5

5
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

STEP 1
UNDERSTAND AND 
CASCADE THE 
ENGAGEMENT  
RESULTS

STEP 2
INVITE AND 
FORMULATE THE 
ENGAGEMENT 
TASFORCE

STEP 3
FOCUS GROUPS TO 
PRIORITIZE THE 
ENGAGEMENT 
THEMES AT 
FUNCTION LEVEL

STEP 4
HRLT MEMBERS TO 
LEAD ENGAGEMENT 
THEME WITH THE A 
CROSS FUNCTIONAL 
TASKFORCE

STEP 5
REGULAR 
COMMUNICATION 
ON PROGRESS. 
CONTINUE TO 
MEASURE.

Scene 6

6
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information
EMPLOYEE TASKFORCE:
Sadhna Singh
PROFESSIONAL 
GROWTH
Nina Olleri 
Aditya Singh
Juhee Shreeram Patil 
Seepika Singhal
Sanya Handa
WELLBEING
Sumit Chhabra
Nilofar Parveen
Roopali Mehta 
Prerita Singh  
RECOGNITION 
Irshad Ahmad
Anchal Sharma
Ajay Rohilla
Rohit Minton 
Bhawna Chawla 
CROSS FUNCTIONAL 
COLLABORATIONS
Sravanti Ivaturi
Saurabh Dubey
Bindhu Jacob
Ashima  Rawat
Sandeep Batta 
ETF MEMBERS
ETF THEME LEADERS 
Krishna Haritwal
Nusrat Rahim
PROJECT MANAGERS

Scene 7

7
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

GROWTH
RECOGNITION
We need to focus on whether one has the competency to acquire
that role and not on their existing knowledge of the role.
Adding more appreciation categories in the R&R program and make
monetary benefits/related perks available basis feasibility.
HR Career Progression
Changes in the reward process
(along with gifts)
As and when
As and when
Q3
April 2021

THEMES THAT WERE
IDENTIFIED
CROSS FUNCTIONAL
COLLABORATIONS
WELLBEING
PROFESSIONAL
GROWTH
RECOGNITION
WHAT WE HEARD
HR Cross function training will help an individual to understand the
(other) process and expose to new skills.
Frequency of recognition to be increased along with team
recognitions in larger forums.
Can we also know what other teams in HR are doing; at every level.
Can we dedicate some time in one TH, a five min pitch by each team
as to what other teams in HR are doing.
Engagement activities to happen on larger forums across all India
locations with more frequent timelines during WAH (talent showcase,
meditation etc..)
Having a "Fun At Work" group to have fun sessions with just not one
vertical but for overall HR groups as a team.
Certification courses for the existing and other HR functions
L&D trainings which adds skill sets to each employee to assist in
employee growth while in the current role.
We need to focus on whether one has the competency to acquire
that role and not on their existing knowledge of the role.
Adding more appreciation categories in the R&R program and make
monetary benefits/related perks available basis feasibility.
WHAT WE ARE DOING
Exchange/ Shadow Programs
InFocus- Quarterly HR Town
Hall
HR Talks-Informal
Know your HR Colleague/
HR Function (Informal)
New Hire Integration(lnformal)
Wellness Sessions to be
planned
Operators Week
(Gratitude beyond work)
HR Training RoadMap
(Competency Based Training +
Professional HR Courses)
HR Career Progression
Changes in the reward process
(along with gifts)
FREQUENCY
Monthly
Quarterly
Bi-MonthIy
Yammer(Bi-Weekly)
As and when
As and when
Yearly
Monthly
As and when
As and when
TENTATIVE
LAUNCH DATE
05th March 2021
24th March 2021
Q2
Q2
April 2021
Q3
April 2021

THEMES THAT WERE 
IDENTIFIED
WHAT WE HEARD
WHAT WE ARE DOING 
FREQUENCY
TENTATIVE

HR Cross function training will help an individual to understand the 
(other) process and expose to new skills.
Exchange/ Shadow Programs
Monthly
05th March 2021

Frequency of recognition to be increased along with team 
recognitions in larger forums.

InFocus- Quarterly HR Town 
Hall
Quarterly
24th March 2021

Can we also know what other teams in HR are doing; at every level. 
Can we dedicate some time in one TH, a five min pitch by each team 
as to what other teams in HR are doing.

Know your HR Colleague/ 
HR Function (Informal)​
Yammer(Bi-Weekly)
Q2

New Hire Integration(Informal)
As and when
Q2

Engagement activities to happen on larger forums across all India 
locations with more frequent timelines during WAH (talent showcase, 
meditation etc..)

Wellness Sessions to be 
planned
As and when
Q2

Having a "Fun At Work" group to have fun sessions with just not one 
vertical but for overall HR groups as a team.
Operators Week
(Gratitude beyond work) 
Yearly 
April 2021

Certification courses for the existing and other HR functions
L&D trainings which adds skill sets to each employee to assist in 
employee growth while in the current role.

HR Training RoadMap
(Competency Based Training + 
Professional HR Courses)

We need to focus on whether one has the competency to acquire 
that role and not on their existing knowledge of the role.
HR Career Progression
As and when
Q3

Adding more appreciation categories in the R&R program and make 
monetary benefits/related perks available basis feasibility.
Changes in the reward process 
(along with gifts)
As and when
April 2021

Scene 8

8
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

To have targeted approach towards 
enhancing crucial Behavioral Skills

•
SHRM subscription 
access for latest 
industry updates and 
assistance

•
As a part of the larger 
GlobeSmart launch, 9 
managers covered from 
the HR team

•
Elevate Your Story for 
HR LT and the extended 
HR team

•
I&D sessions for Band 
M+ associates (Get 
Connected)

•
Email writing TA Ops 
with an average 
improvement of +17%
from pre to mid-
assessment

•
Telephone Etiquette 
workshop for HR Ops 
and ER team for 
supporting the HR 
Helpline

Scene 9

9
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Our Objective - HR Development
Investing in our team development
RI

Our Objective - HR Development
Investing in our team development

Customized functional/role-based learning opportunities

Engagement Survey Themes
“What would make working at R1 better?”

Scene 10

10
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Level 1 - Foundational Curriculum targets at improving/building 
behavioral competencies, which are essential for all HR 
professionals. E.g., Influencing Skills, Stakeholder Management, 
Personal branding, Business Acumen, Collaboration etc.

Level 2 - Enhancing Functional Expertise 
Aims at improving/building technical competencies, as per role 
requirements. For example, HR in Global context, HR Strategic Planning, 
Total rewards, Talent Acquisition, Employee Relations, Organization 
Structure/Design etc.

Enabling self-learning, with options of get subscriptions like SHRM and similar 
providers

•
DISC for HRLT, HRLT Directs
•
I&D Team Building

Scene 11

11
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Scene 12

12
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

ARE YOU 
CLUED INTO OUR 
DIVERSE 
COMMUNICATION 
CHANNEL??

Scene 13

13
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Scene 14

14
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

active users and we hope that you will too!!

Scene 15

15
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information
WHEN TO USE WHAT CHANNEL?
Teams
Yammer
HR Portal 
Chat Based 
workspace
Enterprise 
Social
HR document 
repository 
Use Cases
•
Real-time messaging 
on a project with your 
team
•
Video Meetings
•
Share team/project 
files and collaborate 
on deliverables
•
Connect other apps 
into your workspace
•
Broader group 
conversations and 
chats
•
Idea sharing and 
collaboration
•
Yam Jams, ability 
to do surveys, 
polls, and also 
searchable via 
hashtags
•
Approved process 
documents & 
toolkits 
•
Townhall decks 
•
Share , access and 
refer  R1 HR 
related content 
vs.
vs.

Scene 16

16
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

Icon here access the list 
of teams group/channel 
you have been added to 
and you can access the 
group from there

Stay better connected with the Teams desktop app
app
the
Download the Teams

Stay better connected with the Teams desktop app
app
the

Search or
a Cts
Brad Kohl hase
WOIbe•Ck
Ka tie Be
1.
S t — Fletctw
Create a
Brad Kohlhase
Files Organization
ooo
Activity
You're starting a new conversation
Tygæ

Search or
cts
Brad Kohl hase
Welbeck
Ka tie Be
1.
S t — Fletctw
O
Create a
Brad Kohlhase
Files Organization
ooo
Activity
You're starting a new conversation
Tygæ

Available across Mobile platforms
iPad
•Phore
And tc*d

notes, documents, and 
your calendar together.

Recent
Contacts
Brad Kohlhase
Brandon Nohr
Chris VanAnda
Jamie Wolbeck
Katie Bennett
Ryan France
Shawn Fletcher
Co ntuts
Create a new contact group

Recent
Contacts
Brad Kohlhase
Brandon Nohr
Chris VanAnda
Jamie
Katie Bennett
Ryan France
Shawn Fletcher
Co ntuts
Create a new contact group

Scene 17

17
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

▪ Open Microsoft Teams on the web or from desktop
▪ At the bottom of the Microsoft Teams app bar, click Apps
▪ Search for “Communities”. Click on the Communities app, and

then click Add. This will add the app for all your Microsoft Teams 
clients, including mobile.

▪ Yammer also has a mobile/tablet friendly app that is available for

Find an app
Help
Stream
OneNote
Trello
Planner
Who
pin
IJninstall
Wiki

Find an app
Help
Stream
O neNote
Trello
Planner
Who
pin
Uninstall
Wiki

Conununities
Giving Campaign
Conversations About
Share
something
Adele Vance
• Edited
Q u:Lst'ON
Events
What is your favorite charity? Why?
Tell us about why you support
your favorite charity. Record a
Activity
Cha'
TeMns Communiti_ Calero
Mote
M Inc. All rights reserved.
proprietary Confidential Information

Scene 18

18
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

ADD YAMMER TO YOUR TEAMS NAVIGATION RAIL
RI

COCO
Power Automate
Go to Microsoft Teams. While on the Teams

Go to Microsoft Teams. While on the Teams 
navigation tab, select the … button and 
select Yammer communities.

Welcome to team!
to get
When the Yammer app appears in your navigation

When the Yammer app appears in your navigation 
bar, right-click it and select Pin.

Communities About
Home Feed
a CmvnuMy
When the Yammer app appears

When the Yammer app appears 
in your navigation bar, right-click 
it and select Pin.

Add your Yammer page tab to your Teams group

✓
In the Teams channel, select +on 
the tab bar.

✓
Select content type Yammer 
Community

✓
In the search box below type the 
group name R1XXXX

Scene 19

19
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

▪ Yammer is also available via your browser at

▪ Lastly, Yammer also has a mobile/tablet friendly app that

is available for free download and offers notifications

3:53
RI HR >
B Private
Allison Hubbard
Feb 11
What are you some topics you would
like covered on the HR lunch n learns
in 2021?
Be the first to like this
Katharine L Bronec Thu
Filter
64
I'd like to have a few based on our 0/3...
Feed
Communities
Inbox
Notifications

3:53
:sounc
RI HR >
B Private
New ( All
Allison Hubbard
Feb 11
What are you some topics you would
like covered on the HR lunch n learns
in 2021?
Be the first to like this
Katharine L Bronec Thu
Filter
64
I'd like to have a few based on our 0/3...
Feed
Communities
Inbox
Notifications

Scene 20

20
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

❑ Login to the Link - https://intranet.r1rcm.com/hr/home/Pages/HR-Portal.aspx

PHI NOT
ALLOWED
RI HR Knowledge Portal
WELCOME TO THE RI HR KNOWLEDGE PORTAL
Ini

PHI NOT
ALLOWED
C *Reva
RI HR Knowledge Portal
WELCOME TO THE RI HR KNOWLEDGE PORTAL

India
PMO & strategic
Priorities
Talent Acquisition
HRgp
Global News
Talent Management
Title Modified
Total Rewards
There are no items to show in this view of the "Global News" list.
Internal Communication
& Change Management
Employee Services
Important Links
Customer Integration
+ new link or edit this list
Employee Integration

❑ We can save documents for longer use – like

links, townhall ppts, different documents 
related to HR, Change management resources 
like Yammer Guide, Look book

SharePoint
PHI NOT
ALLOWED
RI HR Knowledge Portal
Global Document
Repository
HR Reporting
USA
PMO & Strategic
Priorities
Talent Acquisition
HRBP
Talent Management
Total Rewards
Intemal Communication
& Change Management
Employee Services
customer Integration

SharePoint
PHI NOT
ALLOWED
RI HR Knowledge Portal
Global Document
Repository
HR Reporting
USA
PMO & Strategic
Priorities
Talent Acquisition
HRBP
Talent Management
Total Rewards
Intemal Communication
& Change Management
Employee Services
Customer Integration

Scene 21

21
R1 is a registered trademark of R1 RCM Inc. All rights reserved.         Proprietary Confidential Information

x
YOUR
SUGGESTIONS
COUNT!!!
CONTEST ALERT!!!
DO YOU HAVE AN
INTERESTING NAME TO
SUGGEST FOR OUR
YAMMER GROUP
STAY TUNED FOR THE
UPCOMING CONTEST!!!
RI is a registere

YOUR
SUGGESTIONS
COUNT!!!
CONTEST ALERT!!!
DO YOU HAVE AN
INTERESTING NAME TO
SUGGEST FOR OUR
YAMMER GROUP
STAY TUNED FOR THE
UPCOMING CONTEST!!!

Scene 22

All HR associates should feel 
comfortable asking questions

Scene 23

Set a reminder on 
your calendar to have 
a periodic frequency 
daily, bi-weekly  to 
acknowledge/respond
/participate to these 
updates and 
conversations

Let’s all Engage Positively on our diverse communications channels!!

▪
About to launch 
India HR Yammer page
(Link coming soon)

https://intranet.r1rcm.com/hr/ho
me/Pages/HR-Portal.aspx

▪
Ask questions when you 
don’t know where to go

▪
Be positive by liking, 
sharing & commenting on 
conversations

▪
Please cascade this 
information to fellow 
team member/your 
colleagues

Scene 24

Scene 25

InFocus — Cross Functional HR Project: Workday
RI

Compensation
(Base / Advanced)
✓
Workday

Payroll
(US, India Interface)
✓
Workday

February/March
Requirements Gathering/Documentation
Data Conversion Mapping
Integration Requirements

April
Data Conversion
Unit Test Scenarios

May/June
Customer Confirmation Sessions
Unit Testing

July
Data Conversion
End to End Test Scenarios
Cutover Preparation

End to End Testing
Payroll Parallel Planning
Finishing Testing Integrations
Parallel Data Conversion
Continue Cutover Preparation

Limited Transaction Window
Data Conversion
GO-LIVE

InFocus – Cross Functional HR Project: Workday

Scene 26

Scene 27

❖ Enthusiasm for fitness, participating in sports.

❖ Traveling to Shillong & meeting all the members

3 things which tops my bucket list in 2021

Scene 28

❖ Kapil Sharma Show / Comedy shows
My fav Binge-Watch

Scene 29

❖ Being kind and helping people as much we can

❖ Nothing specific, but I like listening to soft songs

❖ Thriller and mysteries or Romcom
My fav Binge-Watch

Scene 30

❖ Reading 25 books
❖ Learn how to swim
❖ Journaling every day

Scene 31

Scene 32

Scene 33

Scene 34

.
❖ Dance as a form of art and emotions tied to it

❖ Join back my Contemporary dance classes

❖ Hauz Khas but its my drawing room now

❖ Modern Love  - Short stories
My fav Binge-Watch

India HR Town Hall

Page 1 (0s)

Page 2 (13s)

Page 3 (41s)

Page 4 (52s)

Page 5 (1m 50s)

Page 6 (2m 18s)

Page 7 (2m 37s)

Page 8 (5m 1s)

Page 9 (5m 42s)

Page 10 (6m 3s)

Page 11 (6m 42s)

Page 12 (7m 9s)

Page 13 (7m 20s)

Page 14 (7m 32s)

Page 15 (7m 54s)

Page 16 (8m 21s)

Page 17 (9m 17s)

Page 18 (9m 57s)

Page 19 (10m 45s)

Page 20 (11m 25s)

Page 21 (12m 14s)

Page 22 (12m 40s)

Page 23 (13m 5s)

Page 24 (13m 48s)

Page 25 (14m 15s)

Page 26 (14m 50s)

Page 27 (15m 17s)

Page 28 (15m 52s)

Page 29 (16m 17s)

Page 30 (16m 46s)

Page 31 (17m 7s)

Page 32 (17m 29s)

Page 33 (17m 52s)

Page 34 (18m 13s)

Page 35 (18m 44s)

Page 36 (19m 8s)

Page 37 (19m 29s)

Page 38 (19m 56s)

Page 39 (20m 10s)

Page 40 (20m 23s)

Page 41 (20m 36s)

Page 42 (20m 50s)

Page 43 (21m 16s)

Page 44 (21m 31s)

Page 45 (21m 58s)

Page 46 (22m 19s)