[Audio] Once the problem statement is clearly defined, the team grouped together to brainstorm and gather ideas on how to improve the training effectiveness. The key question we asked is – why are some training sessions more successful than the others? What are the drivers of effective trainings?.
[Audio] The team looked at the training feedback responses submitted by the trainees to look for answers. And that's where we faced our first challenge. The feedback form asks a lot of questions from many different angles and as a result, it is not clear what are the main drivers of the overall training effectiveness..
Unable to derive deeper insights. Challenge.
Insights. Usage of good illustrations, practical examples, case studies Mention of “role play” in feedback comments.