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WNS: A transformative BPM company, co-creating innovative, digital-led transformative solutions …. 

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WNS:  A transformative BPM company, co-creating innovative, digital-led transformative solutions …

Three-pronged Business Transformation Approach

WNS capabilities for Financial Services built on experience with 90+ global clients Powered by digital transformation capabilities. 

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WNS capabilities for Financial Services built on experience with 90+ global clients Powered by digital transformation capabilities

Account setup,  KYC, AML & Fraud operations Mortgage & lending Maintenance and servicing Payments – Checks, Cards, Remittances,  Fraud Management,  Disputes & Chargebacks,  Default Management

Research and Analytics Onboarding & ACATS  Risk, Compliance and Regulatory Trade Support Fund Admin & Accounting Reconciliation and Control

Client onboarding,  Screening & UBO Analysis Servicing operations,  Credit risk,  Trade finance & Supply Chain Finance,  Transaction processing Customer service

Financial Crime & Compliance Customer Service Lending & Deposit Operations – Onboarding  & Servicing Transformation advisory Regulatory and Compliance support

Servicing  90+  clients across Banking, Financial Services &  Fintechs 15,000+  Financial Services Experts including MBAs, CPAs, CAs, ACAMS, Underwriters, etc 20+  Years of Experience with Leading Financial Services firms $6 BN +  in cost savings delivered through right shoring, digitalization and process transformation

Powered by our Transformation Accelerators

Landscape of Banking Services offered across clients powered by RPA, AI & Analytics. 

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Landscape of Banking Services offered across clients powered by RPA, AI & Analytics

Partner of choice for diverse Financial Service clients , illustrated by our longstanding relationships and 95%+ client retention across geographies. 

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Partner of choice for  diverse Financial Service clients , illustrated by our longstanding relationships and 95%+ client retention across geographies

One of the largest global investment  mgmt  firms

Investment  and  pvt  Banking services arm of the top US bank

Leading  index solutions and analytics services provider

Leading investment management firm in U.S.

Leading Global Fixed Income Asset Manager

Leading provider of information on Alternate Assets

US based premier asset management firm and Hedge Fund

American multinational financial services corporation

AI-based global  identity services provider

Fortune 500 Multi national investment manager

Africa's largest privately owned investment manager

Leading aggregator for Private Wealth Management

Leading technology provider for mortgage industry

A leading global investment banking & wealth management firm

Global investment and advisory financial services firm with 4B+ AUM

Canadian alternative investment management firm

A challenger bank in  UK offering traditional  banking & cryptocurrency

Global leader in credit ratings and research

American investment banking services holding company

Leading Cards & Payments Fintech in Middle East

Japanese bank holding and financial services company

Powered by domain advisory & transformation enablers to accelerate process efficiency & effectiveness apart from strengthening controls. 

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Powered by domain advisory & transformation enablers to accelerate process efficiency & effectiveness apart from strengthening controls

Solution Designers Cognitive Thinkers Domain SMEs Black Belt  Practitioner Data Scientists CX Journey Advisors Risk Modelers Design Thinking Moderators Workforce Planners Technical Solution Architects Automation Experts Project Managers A team of 1500+ consultants  and 40+ Partners

Leveraging a combination of in-house & partner solutions & accelerators

100+   consulting projects across BFSI segments

300 + Hyper-Automation  Powered   Solutions

Our Success Stories: Domain + Digital + Transformation. 

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Our Success Stories:  Domain + Digital + Transformation

550+   colleagues handling  retail deposits, payments mortgage, cards & loans,, Financial crime, F&A, commercial credit & wealth management

Conducted diverse Consulting studies & re-designed operations leading to over   $5M p.a. in savings

Managed the transformation  CoE  running projects for RPA, Workflow & AI-led solution deployment translating to  $10M p.a. in savings

Significant improvement with turn time to issue credit & debit card disputes - provisional credit  from 24 to 2 hours

650+   colleagues handling  retail deposits, payments, cards & loans, commercial banking, Financial crime, F&A, Procurement & capital markets

Conducted diverse Consulting studies & re-designed operations leading to over   $1M p.a. in savings

In the process of deployment of data driven solution to generate expected  benefits of >$0.5 M p.a. in Fin Crime

Delivered outcome-based benefits of  $1.5M in 1 year + $1M p.a. through release of excess capacity onshore

180+  colleagues supporting payments back office, financial crime, fraud, F&A, Control testing & customer experience

Advised the bank on  formulation of policies, procedures & best practices  across back-office operations

Enablement of scalable Digital Workforce through  25%  efficiency gains  delivery by automation intervention

~15% efficiency  through email categorization bot

100+   colleagues supporting Financial crime, fraud operations, payments, & Compliance operations

Conducted diverse Consulting studies & re-designed operations leading to over   $2M p.a. in savings

Proposed transformation using RPA, implementation of case management tool and Analytics + BI providing  ~40% scalability

Implemented automation tools for the accounts receivable process to  reduce TAT by 95.8%

Domain Consulting Workflow, RPA & AI Overall Transformation

Across clients, we commit to deliver over 30% in efficiency benefits through a combination of transformation levers over a period of 3 years. 

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Across clients, we commit to deliver over 30% in efficiency benefits through a combination of transformation levers over a period of 3 years

Efficiency benefits delivered across clients over the years

*Outcomes are indicative; Timelines varies depending on as-is process & technology configuration

Centralization benefits Capacity utilization Organization SPAN optimization

Data extraction & validation / macros Auto report generator Single-view of information

BOTs for automation of screening & scraping tasks AI for digitization of structured PDFs Template based reporting automation

Operational effectiveness Decision tree and checklist Enhance scale of Ops

Predictive Reporting trends & effort  AI & ML algorithms for data anomaly Reporting and Insights generation

WNS Banking Overview

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