Welcome to Natera

[Audio] Hello. Welcome to Natera's New hire onboarding presentation for the Special Ops Team..

[Audio] First a quick overview of what onboarding will look like this week. For today, Day one, we will start with this onboarding kick off call with the onboarding trainer and your special ops manager if they are available to join. If your manager will not be available, they will schedule a time to meet with you this week. We will review the apps in your okta space and go over Ultipro and Cornerstone. Ultipro is the time punch maintiance system Natara uses to clocking in and out as well as timesheet tracking and submissions. Cornerstone the the LMS system Natera uses for the delivery, reporting and tracking of required training courses. You will be assigned 25-30 modules to complete in Cornerstone. There are two HIPAA compliance modules and a quiz that must be completed before we can request access to the applications need to complete your job functions. There is a check list form for all the applications requested and their status that you will required to update and submit at the end of onboarding..

[Audio] This is the HOME page when Okta opens. There will be tiles for different applications that you have access to. Additional tiles will be added when access to specific applications are requested. The UltiPro UKG tile is the time keeping system Natera uses. When the tile is clicked the application will open..

[Audio] When Ultipro is open, to clock in or out, select the Time Clock Entry. A box welcoming the employee will open and to clock in, click the punch button. There is never a time to click the transfer button. To view your punch details, select Time Management..

[Audio] On the Time Management page, make sure the Date selection is the correct time period you are inquiring about. Your punch detail will be at the bottom of the page under the Timesheet detail. This is where verification of successful time punches can be view..

[Audio] The Cornerstone tile is where the online compliance training is housed. Click this tile to open Cornerstone..

[Audio] This is the dashboard for Cornerstone. Notice the completed courses on the top of the page. We do not utilize the badge option at this time. Your playlist is where you can view your assigned modules and the any that are do soon will be counted and populated at the bottom of the page under Due Soon. You can use the search option to find a module and self assign it to complete the module if it has not already been assigned to you. This is how we will find the HIPAA compliance modules that must be completed first..

[Audio] These are the two HIPAA modules and Quiz that must be completed first. If they are not assigned, search for them by name or (HIP-#). Once these three items are complete, send me a chat and we will rejoin this same zoom to begin requesting accesses to the applications needed..

Request access from EPS via Jira link in Okta. Request access from EPS via Jira link in Okta.

[Audio] Some of the applications we will request include AMD, Virtru, Nitro, Ebridge, and Power BI. AMD or Advanced MD it the billing software used for claims processing. Virtru is the application Natera uses to send emails encrypted and secure. Nitro is a great application for the manipulation of PDF's and documents to combine, delete, and redact when creating packets for submitting Appeals. Ebridge is a warehouse of payer correspondence and keeps documents available to view. Power BI is a data visualization & acquisition tool for viewing and retrieving specific data for a specific team member or team..

[Audio] This is a list of payor portals we may register for. Once registered, an email is sent with the username registered so the account can be tied to Natera information..

[Audio] This information is required when registering with Noridian medicare portal. Make sure to enter the PTAN as G I 234 A. The trading Partner number is CA11665..

[Audio] The special ops team has put together a site for accessing necessary information to complete job specific tasks. We will walk through this site together this week but feel free to purse at any time..

[Audio] Natera is a google suite company. We utilize Google Chat, Google Drive, Google Keep, and Google Calendar. If you are unfamiliar with these, there are tutorials on our Special Ops Site on the Professional Development page..

[Audio] We use Zoom for our communication platform to connect with video, audio, and phone. We will request a zoom phone number for you. You will have access to Microsoft Excel and Word for some of the required tasks..

[Audio] Day two, we will meet on a new zoom call invitation. During the call we will go over any questions you have. We will request any access we have not already requested. Once access starts being granted, we will log in the application to verify the access. New Hires will work on Cornerstone modules and completing the required training videos. If we need to meet again during the day, we can go into the same zoom meeting..

[Audio] Day three, we will meet on a new zoom call invitation. We will access any applications that have been granted. Review the training videos and Cornerstone modules and assess the progress..

[Audio] Day 4 we will meet with a new Zoom invitation. We will continue verifying application access and address any questions or issues as they come up. Complete all the Cornerstone modules and videos. We will update the checklist form and submit when onboarding is complete..

[Audio] Please make sure you have completed these following tasks prior to being released to your team for job specific training. Make sure the time on your system is correct. Make sure you have added a photo of yourself in google. Make sure to add your email signature once you receive your zoom phone number..

[Audio] This is a copy of the confidentiality notice and logo to add to your email signature..

[Audio] MAKE SURE YOU HAVE THESE CONTACT NUMBERS SOMEWHERE IN CASE YOU CAN'T ACCESS YOUR COMPUTER. YOU MIGHT WANT TO TAKE A PICTURE OF IT..

[Audio] That is all for now! We are so glad you have joined our team and look forward to working with you..