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Eknoor Singh Johal (N01463949) Keiffe  Manzano (N01231674) Seniru   Vithanaarachchi  (N01453895) Krish Kalra (N01462715)

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Official Name – United Airlines Country – United States Type – Full services, Extended route Network in USA and Internationally IATA code – UA  ICAO code – UAL Company’s logo –  figure 1: United Airlines logo.      Source:  Company Logo

This Photo  by Unknown author is licensed under  CC BY .

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Website -  https://www.united.com   Year Founded – 1926  Membership in the alliance – Star Alliance

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Headquarter – Chicago, Illinois Main hub in the United States – Chicago O’Hare International Airport (ORD), San Francisco International Airport (SFO), Newark Liberty International Airport (ERT), Los Angeles International Airport (LAX), Denver International Airport (DEN), Washington Dulles International Airport (IAD), George Bush International Airport (IAH), Antonio B. Won Pat International Airport (GUM) (Valentini, 2018). Hubs in Europe and Asia - Heathrow Airport (LHR), Hong Kong International Airport (HKG), Frankfurt Airport (FRA), Tokyo Narita International Airport (NRT)

This Photo  by Unknown author is licensed under  CC BY-SA .

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United Airlines is the third world-leading airline headquartered in Windy City, Chicago.  United Airlines is a founding member of the Star Alliance, the world’s largest alliance that partners with other major international airlines such as Air Canada, Turkish Airlines, Lufthansa, Asiana Airlines, and Air China (United Airlines, 2021).

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United is one of the favorite airlines among many domestic and international travelers which also provide carrier services under the brand name United Express.  The company’s main competitors include Delta Air Lines, Americans Airlines, and Southwest Airlines. According to its website, with the company’s shared purpose of connecting people, the company is continuing to prioritize its commitment to corporate responsibility through its strategic approach of creating a more diverse, equitable, and inclusive workplace.  This ensures good relationships with the company’s employees, customers, partners, suppliers, and the host communities. Its commitment extends to operating an environmentally sustainable airline by reducing environmental impact by reducing greenhouse gas emissions, developing sustainable fuel sources, and carbon-neutral engines like electric aircraft.

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United Airlines operates through more than 300 destinations with over 4500 flights across five continents through its hubs (United Airlines, 2021).

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From Newark - to San Francisco, Los Angeles, Chicago, Orlando, Tampa, and West Palm Beach From Chicago – to Newark, Chicago, San Francisco, Denver, Orlando, Los Angeles, and New York. From San Francisco – to Los Angeles, Chicago, Boston, Newark, Denver, and San Diego. From Houston – to San Francisco, Chicago, New York, Denver, Las Vegas, and Los Angeles.

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Africa – Egypt, South Africa, Kenya, Ghana, Morocco, Seychelles, and Nigeria Asia Pacific Countries – China, Japan, Malaysia, Australia, Cambodia, South Korea, Indonesia, and Thailand Europe – Austria, Croatia, Belgium, Germany, France, Italy, Portugal, Spain, United Kingdom, Turkey, Lithuania, Croatia, Norway, Poland, and Greece. Americas – Panama, Dominican Republic, Brazil, Colombia, Cuba, Ecuador, Jamaica, and Mexico. Middle East – United Arabs Emirates, Qatar, Israel, Kuwait, Saudi Arabia, Bahrain, and Lebanon

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Economy cabin  Basic economy – with the basic economy fare, passengers still can enjoy onboard experiences such as entertainment, food, and beverages but at a lower fare which comes with some restrictions. These include some checked baggage policies. One personal item is allowed such as a laptop bag, a purse, or a shoulder bag. The item measures 9 inches × 10 inches × 17 inches or less (United Airlines, 2021). Full size-carry-on bags are not allowed. Seat selection and group or family seating are not available in the Basic Economy. Economy Plus- Economy Plus tickets comes with extra legroom, more room to stretch out and relax. Complimentary seat selections are available and passengers on board seats near the front of the cabin, hence they can exit the plane easier upon arrival.  United Economy- customers have high access to inflight services and amenities. Complimentary food and beverages such as snacks, cookies, juices, soft drinks, beer, and wines are available. Inflight entertainment options like United Wi-Fi, audio entertainment, DIRECTV, and private screening are available that vary with the type of aircraft.

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United First and United Business With Premium Access, customers can enjoy premium travel services at the airport like priority boarding, priority baggage handling, and priority check-in and security.  Customers can check up to two standard-size bags with no service charges.  United First offers premium spacious seats featured with leather covers, a six-way adjustable headrest,  a seat cushion, and storage spaces for customer’s items. Customers enjoy complimentary access to entertainment systems that include personal entertainment services, and connectivity.  Inflight food and beverages are available that come with premium snacks, fruits, juices, coffee, soft drinks, beer, wines, and spirits.

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Available on long-haul international flights, United Polaris is designed to provide enhanced services and comfort during the entire trip, from the lounge to landing. The United Polaris is featured with bedding, on-board amenities like sleep amenities, premium travel services, free checked baggage, entertainment options like United Wi-Fi, United Private Screening, and magazines. Inflight dining and drinking services, arrival dining services at United Polaris Lounge are also available.

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Benefits of Travelling with United Airlines

Offers the best deals on flights to popular US destinations  Offers various flight options allowing customers to choose selected fares that suits the best Customers can check in for their flights through different platforms like the United app Offers baggage allowances  Customers enjoy complimentary food and drinks  Offers best onboard experience with its entertainment options and connectivity It has the United Mileage Plus membership program that allows customers to earn travel benefits.  Better long-haul international trips through the United Polaris.

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Routes Online. (2021). United Airlines. Retrieved 18 July, 2021 from  https://www.routesonline.com/airlines/4737/united-airlines/about/   United Airlines. (2021). Available from  https://www.united.com   Valentini, Valentina. (2018). "List of United Airlines Hubs" traveltips.usatoday.com,  https://traveltips.usatoday.com/list-united-airlines-hubs-62801.html. 18 July 2021 .

This Photo  by Unknown author is licensed under  CC BY-NC .

UNITED AIRLINES

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 Official Name – United Airlines Country – United States Type – Full services, Extended route Network in USA and Internationally IATA code – UA  ICAO code – UAL Company’s logo –  figure 1: United Airlines logo.      Source:  Company Logo

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 This Photo  by Unknown author is licensed under  CC BY .

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 This Photo  by Unknown author is licensed under  CC BY-SA .

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 Routes Online. (2021). United Airlines. Retrieved 18 July, 2021 from  https://www.routesonline.com/airlines/4737/united-airlines/about/   United Airlines. (2021). Available from  https://www.united.com   Valentini, Valentina. (2018). "List of United Airlines Hubs" traveltips.usatoday.com,  https://traveltips.usatoday.com/list-united-airlines-hubs-62801.html. 18 July 2021 .    

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 This Photo  by Unknown author is licensed under  CC BY-NC .

UNITED AIRLINES

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