HOW CAN WE MAKE SERVICE BETTER!
Scene 1 (0s)
A picture containing grass, sky, outdoor, field Description automatically generated.
Scene 2 (10s)
Recorded Sound. Shape, polygon Description automatically generated.
Scene 3 (1m 10s)
Recorded Sound. What is the best way to improve customer service?.
Scene 4 (2m 29s)
Recorded Sound. A picture containing person, table, indoor, person Description automatically generated.
Scene 5 (3m 15s)
Recorded Sound. A picture containing text, indoor, ceiling, floor Description automatically generated.
Scene 6 (4m 20s)
Recorded Sound. A person standing next to a golf cart Description automatically generated.
Scene 7 (4m 45s)
Recorded Sound. 09. How to greet guests on the golf course….
Scene 8 (5m 15s)
Recorded Sound. Conclusion. Smile Know what the guest wants before they ask Greet the guest with the name Assist in any directions needed.
Scene 9 (6m 6s)
References:. 5 ways to improve customer service at your golf course . Sagacity Golf. (2021, March 10). Retrieved October 23, 2021, from https://www.sagacitygolf.com/resources/5-ways-to-improve-customer-service-at-your-golf-course/. Gupta, C., & Enthusiast, C. S. (n.d.). What is customer service? qualities + examples for 2021 . Zendesk. Retrieved October 23, 2021, from https://www.zendesk.com/blog/customer-service-skills/. Merriam-Webster. (n.d.). Welcome . Merriam-Webster. Retrieved October 23, 2021, from https://www.merriam-webster.com/dictionary/welcome. Solomon, M. (2014, March 19). Customer experience on the golf course: The service difference . Forbes. Retrieved October 23, 2021, from https://www.forbes.com/sites/micahsolomon/2014/03/02/golf-course-management-hospitality-and-the-customer-experience-speaking-with-honours-golf-ceo-bob-barrett/?sh=73b1ef701853..