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Introduction. Information Technology.
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Global IT Organization.
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Nexperia IT MT. nexperia.com. 3. Click on the following link to check Global IT Org chart.
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Nexperia Servicedesk.
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Nexperia Service Desk. Nexperia Servicedesk is located in ATSN, Seremban, Malaysia. Our core objective is to improve First contact resolution, Speed of escalation, and End-user experience. The Servicedesk operates in 24*7 operations supporting Nexperia users worldwide. We are focused to provide first-level support focusing Client- services related incidents & service request demand. We support users via telephone, chat, email, and Service Portal. The team is divided into 2 major skillsets for language support: English/Malay & Mandarin/Cantonese..
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Service Desk Organization Chart. nexperia.com. 6.
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How to contact Servicedesk ?. nexperia.com. 7. Phone All Nexperia users can reach Servicedesk via phone [24*7] to report IT-related issues. The list of numbers available in here Chat All Nexperia users can interact with Servicedesk using the name Nexperia Service Desk via Microsoft Teams Email All Nexperia users can email to servicedesk@nexperia.com for IT-related incidents. Service Portal All Nexperia users can report an incident/submit the request via the Service Portal site.
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Service Portal.
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Introduction to Service Portal. nexperia.com. 9. https://nexperia.service-now.com/sp?sysparm_stack=no.
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How to search Self-Help articles ?. Click on the following link to see the steps on how to search for self-help articles.
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How to submit Service Request ?. nexperia.com. 11.
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How to report an Incident ?. nexperia.com. 12. Please navigate to slide #7 for the list of other available channels to contact the Servicedesk.
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Information Security.
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How to report an IT Security incident?. Click on the link to find out more details related to Information Security.