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[Audio] We are presenting Sixt Tech India's premium chauffeur-driven taxi service, Sixt Ride. Our team works diligently to ensure a seamless experience for our customers. Our smart marketplace model caters to the entire process, from booking to the end of the journey. Our Demand Team manages all booking channels and oversees integrations with key partners. Our Supply Team handles supply partner relationships and manages operations. They also fulfill demand from our unmanaged supply through API integrations. The Platform and Operations Team is responsible for managing service and invoicing systems. Under the guidance of our leadership team, our talented professionals are the driving force behind Sixt Ride. We would like to introduce our leadership team: Amith Soman, Moritz Marx, Ananya Bhat, Burak Tunc, Hanamant, Manjunath, Rahul Varma, and Ram Prasad. We constantly strive to improve our service and provide the best experience for our customers..
[Audio] Today, our focus is on the technology behind Sixt Tech India's premium chauffeur-driven taxi service, Sixt Ride. Our aim is to deliver a seamless and exceptional experience for our customers, from booking to the end of their journey. Let's begin by looking at the foundation of our ride system - the Pre-Ride systems. This is where the magic happens; even before customers enter the vehicle, our system is working behind the scenes. We ensure serviceability in their area, discover the best offers available, and provide smooth booking experiences through our B2B API integrations or customer app and website. All of this is powered by our robust backend systems, including the Area Manager, Promotions Engine, Pricing Rule Engine, External Partner Offers, and Booking Engine, which work together to guarantee a seamless and efficient pre-ride experience. Moving on to our In-Ride systems - this is where things get serious. We intelligently dispatch rides to the best supply partners while continuously monitoring ride quality through our monitoring system. This is powered by our robust backend systems, including the Dispatching Engine, Market Place, Ride Monitoring System, Flight Tracking System, and Event Scheduler, which ensure a safe and comfortable ride for our customers. Once the journey is over, our Post-Ride systems take over. This is where we handle all essential business operations, such as securing payments, generating accurate invoices, collecting ratings and feedback, and analyzing data for our KPIs. All of this is made possible by our robust backend systems, including the Payment System, Invoicing System, Ride And Driver KPI System, and Communication System, which work together to provide a smooth and hassle-free post-ride experience. What ties all of this together is our commitment to using the latest technology stack across all layers - backend, frontend, mobile, and QA. Our sophisticated data pipelines feed into powerful business intelligence, allowing us to constantly enhance and improve the overall experience for our customers. So, there you have it - a brief overview of the technology behind our premium chauffeur-driven taxi service..
[Audio] Today, we will be discussing the heart of our Ride team and how we are committed to providing quick and impactful solutions to our customers through our proven agile methodology. Our team follows a structured sprint framework in order to efficiently and effectively deliver our premium chauffeur-driven taxi service, Sixt Ride, brought to you by Sixt Tech India. We begin with detailed Refinement sessions to thoroughly brainstorm and discuss potential new features and their impact. This is followed by Sprint Planning, where our team collaboratively sets goals and estimates work for the sprint. To stay on track, we hold daily standups and address any roadblocks that may arise. At the end of each sprint, we have Review meetings where we showcase our work and gather valuable feedback from stakeholders. This feedback is crucial in continuously improving and providing the best experience for our customers. Our process culminates in the Release of our completed work, bringing us one step closer to providing exceptional service for our customers. Our agile methodology allows us to constantly evolve and adapt to the needs of our customers. Thank you for joining us in this overview of our agile process and stay tuned as we continue to showcase our team and services..
[Audio] Slide number 5 focuses on the behind the scenes operations of Sixt Tech India and how they utilize technology to enhance the customer experience. Jira is used as the primary work tracking system, while Confluence houses all comprehensive documentation. Our hybrid approach to collaboration includes utilizing digital communication tools like Slack and Microsoft Teams for instant communication throughout the week. However, we also value face-to-face interaction and team bonding, with team members spending time in the office to strengthen our team culture and spirit. This balance between virtual and in-person communication allows us to stay productive and fosters innovation. Our strong team culture and collaborative spirit enable us to provide prompt solutions through our premium chauffeur-driven taxi service, Sixt Ride. Through the integration of technology, we are able to deliver an exceptional experience for our customers, from the moment they book a ride to the end of their journey. This concludes slide number 5. Next, we will delve into the core values and mission of Sixt Tech India as we move on to slide number 6..
[Audio] Welcome to our presentation on Sixt Ride, Sixt Tech India's premium chauffeur-driven taxi service. Our company operates on a smart marketplace model and prides itself on delivering an exceptional experience for our customers. Our team of dedicated individuals works tirelessly to make this possible, delivering what typically requires thousands of people. However, this introduction only scratches the surface of our team's capabilities. If you want to learn more about how we create a seamless and magical experience, we encourage you to connect with us on Slack at #team_ride-all or explore our comprehensive team documentation on Confluence at sixt-cloud.atlassian.net/wiki/spaces/RIDE/overview. We value feedback and ideas from our audience and are always excited to share more about our journey and learn from your insights. It's important to note that, despite our advanced technology and processes, there may be instances of incorrect information generated. We are constantly improving and refining our system to ensure accurate and efficient services. We hope this presentation has given you a better understanding of our team and services. We look forward to hearing from you soon..
[Audio] We are now on slide number 7 out of 8, where we will discuss the premium chauffeur-driven taxi service, Sixt Ride, offered by Sixt Tech India. Sixt Ride operates on a smart marketplace model that aims to provide a top-notch experience for customers from booking to the end of their journey. The team at Sixt Ride is dedicated to providing the best service and ensuring a comfortable and enjoyable ride. Our team's professionalism and expertise guarantees a safe and smooth journey. We also offer 24/7 customer support through slack or teams for any queries or assistance. We have integrated slack and teams to make communication and assistance easily accessible at all times. If you have any questions or need help with your booking, please reach out to us. Our team will be happy to assist you. We understand the importance of convenience and efficiency. Thank you for joining us for this presentation. We hope you have gained a better understanding of Sixt Ride and our commitment to exceptional service. Let's move on to our final slide where we will wrap up the presentation. See you there..
[Audio] As we come to the end of our presentation, I would like to introduce Sixt Ride, the premium chauffeur-driven taxi service offered by Sixt Tech India. Our service operates on a smart marketplace model and aims to provide an exceptional experience for our customers, from booking to the end of their journey. We take pride in our dedicated team who works tirelessly to ensure a seamless and comfortable experience for our customers. With Sixt Ride, we guarantee a hassle-free ride with top-notch service. I would like to thank you all for taking the time to learn more about Sixt Ride. We are excited to collaborate with you and enhance your travel experience. If you have any further queries, feel free to reach out to Amith Soman, who will be happy to assist you. Thank you again for being a part of this presentation and showing your interest in Sixt Ride. We look forward to serving you and providing a remarkable travel experience. Thank you..