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Image. DIGITAL SASSA.
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THE SOUTH AFRICAN SOCIAL SECURITY AGENCY ENTITY OF THE DEPARTMENT OF SOCIAL DEVELOPMENT.
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A group of people standing outside a building Description automatically generated with low confidence.
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SASSA PROBLEM SUMMARY. Current legacy systems that have been in place for over 20 years are inundated with system issues and limiting the pace of innovation in SASSA. A new system is required to solve challenges such as fraud, weaknesses associated with the system's integrity, slowness, limited user interface, legacy skills that are not easily found, system unavailability, and integration to other systems..
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SASSA OPERATIONAL CHALLENGES. Lack of data integration across government systems.
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SASSA’S BUSINESS CASE FOR TECHNOLOGICAL AND DIGITAL TRANSFORMATION.
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THE CRUCIAL TRIAD. owtu*ip Ad«rrs Rod-Eticn Srid trgxE.
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Audio Recording 10 Mar 2022 at 20:14:18. SASSA’s CURRENT DATA ARCHITECTURE.
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Audio Recording 10 Mar 2022 at 20:16:46. SASSA SOCPEN MODERNIZATION GOALS.
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Audio Recording 10 Mar 2022 at 20:19:56. Logo company name Description automatically generated.
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A picture containing text Description automatically generated.
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Uninterrupted internet connectivity. Data Privacy (incl. cross-border and POPIA).
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RISK MITIGATIONS. Low. High. Unlikely. Likely. Likelihood.
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1. PUBLIC FUNDING Fiscal /Government Borrowings 2. PPP FUNDING MODEL Azure Migration and Modernization Program.
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Azure Automation of some skills Automate repeatable time consuming, error heavy management tasks to ensure that there is more focus on the value adding tasks Deploy AI machine learning capabilities into the system to ensure that linear system issues are detected and resolved much quicker The automation will reduce inefficiencies and save costs.
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Mitigate security vulnerabilities using IoT (Biometric) Reduce manual interventions using RPA Move from local to cloud computing Improve cybersecurity using AI Process Impact 5-20% Reduction in payments made to ineligible individuals 2-5 times faster 80% error reduction 25-50% expense reduction 10-15% Savings in Infrastructure and maintenance cost Reduction in Fraud Technology Readiness Ready Ready Ready 1-2 years Skills availability High Moderate Moderate low Funding Public funding.
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QUESTIONS.