PowerPoint Presentation

Technical Department Plan for 2026. Building on 2025 successes, this strategic plan addresses infrastructure challenges while leveraging our strengths in expertise, backup systems, and a dedicated team to ensure zero major disruptions and enhanced operational excellence..

[Audio] We have built on the achievements of 2025 by completing electrical repairs and system upgrades that have significantly improved the overall reliability of our systems. We also undertook a studio rebranding project and implemented air conditioning improvements, which have enhanced the comfort and productivity of our staff. Moreover, we overcame some challenges to minimize broadcasting disruptions and strengthened our firewall security. These accomplishments are the foundation upon which we will build for 2026..

[Audio] The company has a robust infrastructure that enables it to operate efficiently. The company has an in-house team with extensive experience and knowledge in its field. The company also has backup systems in place to ensure continuity in case of any disruptions. Furthermore, the company has a strong maintenance program in place which includes regular inspections and repairs. This allows the company to minimize downtime and maximize productivity. The company is well-positioned to seize opportunities by leveraging digital technologies such as artificial intelligence and machine learning. The company can integrate these technologies into its existing systems to improve efficiency and reduce costs. Additionally, the company can partner with other organizations to access new markets and customers. Preventive maintenance programs are also essential for maintaining equipment and reducing the risk of breakdowns. However, the company also faces some weaknesses that need to be addressed. The company's aging equipment requires significant investment to upgrade and replace. Staffing shortages also pose a challenge to the company's operations. Moreover, the company's maintenance culture needs to be restructured to prioritize quality over quantity. To address these weaknesses, the company should implement structured programs to tackle aging equipment, staffing shortages, and maintenance culture. This could include investing in new equipment, hiring additional staff, and implementing more effective maintenance procedures. The company must also neutralize threats to its success by mitigating obsolescence, cybersecurity risks, and staff burnout. To do this, the company can invest in proactive upgrades and training to stay ahead of the curve. Regular monitoring and evaluation of its systems and processes will also help the company to identify potential issues before they become major problems..

[Audio] The company has set core objectives for its transmission and signal excellence program. The objective is to enhance signal stability and coverage in Accra, Ghana, by fixing weak signals that have been affecting the city's communication infrastructure. The target is to achieve a minimum of 98% signal stability with VSWR (Voltage Standing Wave Ratio) ratios below 1.2:1. To ensure this, quarterly VSWR audits will be conducted, and antenna upgrades will be carried out as needed. Additionally, digital signal tools will be used for hybrid transmission, which will enable more efficient data transfer. Furthermore, partnerships with telecom companies will be established to provide boosters that can improve signal strength. On-demand content delivery integration will also be implemented to cater to the increasing demand for high-quality video streaming. The timeline for these initiatives includes an initial audit in Q1, followed by upgrades in Q2 and Q3, and an evaluation in Q4. The ultimate goal is to achieve a maximum VSWR ratio of less than 15%..

PRIORITY 2. Power System Resilience. 01. Preventive Maintenance.

[Audio] Our digital infrastructure is critical to the smooth operation of our services. Enhancing our IT and cybersecurity capabilities is essential to ensuring the integrity and reliability of our systems. Implementing robust security measures is a priority. This includes conducting annual vulnerability scans, updating firmware regularly, and using multi-factor authentication. Standardizing our device management practices is also crucial. This involves regular maintenance, keeping operating system updates current, and replacing laptops in phases. To maintain effective system monitoring, we will develop in-house scripts for real-time system monitoring and audio measurement tracking. These enhancements will allow us to deliver high-quality services to our audience..

Studio Modernization & Equipment. VoIP Integration.

[Audio] The company has been facing a significant challenge in maintaining adequate staffing levels due to high turnover rates among its technical staff. To address this issue, the management team decided to hire two to three additional technicians to ensure optimal shift coverage. The current shift system requires at least two technicians on duty every weekend, with an emphasis on having emergency redundancy in place. A comprehensive training program will be implemented to provide technicians with the necessary skills and knowledge to perform their duties effectively. The training program will cover topics such as troubleshooting, maintenance, and digital tools. The goal is to achieve zero single-technician emergency coverage, which would significantly reduce the risk of equipment failure and downtime. Furthermore, the management team aims to improve staff satisfaction scores by achieving an average of 85% or higher. Additionally, the company seeks to reduce its dependence on external technicians by 50%, thereby minimizing the financial burden associated with hiring and retaining outside help. By implementing these measures, the company expects to reduce burnout and improve employee retention rates..

Budget Allocation & Safety. Power/Backup. IT/Cybersecurity.

[Audio] Technical departments are building on their successes from last year by creating a new strategic plan that focuses on addressing infrastructure challenges while utilizing their existing strengths such as expertise, backup systems, and a dedicated team to minimize disruptions and enhance operational excellence. The strategic framework emphasizes leveraging these strengths to drive efficiency and seize opportunities for improvement through digital integration, preventive maintenance programs, partnerships, and advanced monitoring tools. However, weaknesses must also be addressed, including tackling aging equipment, staffing shortages, and maintenance culture issues through structured programs. Additionally, threats such as obsolescence, cybersecurity risks, and staff burnout need to be neutralized through proactive upgrades and training. The foundation for this plan is built on the achievements of last year, which included successful electrical repairs and system upgrades, studio rebranding and air conditioning improvements, minimal broadcasting disruptions, and enhanced firewall security. Key challenges include aging equipment failures, resource constraints and staffing gaps, and signal instability in Accra. To address these challenges, the budget will be allocated towards power and backup systems, IT and cybersecurity, staffing and training, transmission and RF, studio and equipment, and safety and compliance. Specifically, the first quarter of 2026 will see audits, recruitment, security scans, and safety replacements, followed by upgrades, shift implementations, solar pilots, and installations in the second quarter. In the third quarter, training will be rolled out, tools will be deployed, tested, and evaluated, while in the fourth quarter, a comprehensive review will take place, including disposal cycles and performance assessments. The goal is to achieve success with zero major disruptions, an enhanced digital presence, 98% system reliability, and a resilient, motivated technical team that can position itself as a proactive enabler of station growth..