SYSCOM_Profile_V2

December 2024 info@syscom.net.pk www.syscom.net.pk BUSINESS PROPOSAL.

[Audio] Our presence spans across the globe, with a strong network of operators from various countries. We have established ourselves as a reliable partner, providing our services to clients worldwide. With a diverse range of expertise, we cater to the unique needs of each client, ensuring their success in the market..

[Audio] At SYSCOM, we offer a wide range of services designed to elevate businesses to new heights. Our expertise includes NOC Services & Incident Management, L1/L2 Support, App Development, Network Deployments & Technical Support, and Software Quality Assurance. With a team of 45+ expert professionals, we provide 24/7 technical backup support across 7 countries. Our commercial strength lies in delivering tailored solutions that align with your revenue goals, showcasing our commitment to delivering top-quality services and driving consistent revenue growth. Our team has successfully resolved over 200000 issues, demonstrating our technical excellence..

[Audio] Our presence spans across multiple geographies, with offices in key locations such as Dubai, Islamabad, and Lahore. We also operate under the name ZMinds in the UAE market, ensuring our global reach and local expertise..

[Audio] Our organization specializes in bridging technology and business through digital transformation, IoT, Cloud, and AI solutions. Our mission is to empower organizations, enhance experiences, and lead in the tech industry. We drive service innovation by leveraging global frameworks and tools to enhance delivery precision and foster collaboration. Our solutions are proactive, adaptive, and centered around customer needs..

[Audio] Our services encompass a wide range of solutions designed to meet the diverse needs of our clients. We offer NOC setup, incident management, and DevOPS support to ensure seamless operations. Furthermore, we provide VAS support, cloud services, datacentre services, AI services, SQA support, tier/tier services, app development, and network deployment. These services are tailored to help businesses achieve their goals and remain competitive in the market..

TOOLS & TECHS FOR SERVICES.

[Audio] As we look to the future, our growth trend is shaped by a strategic timeline that highlights key milestones and achievements driving us towards our overarching goals. We've made significant progress since May 2023, with notable developments including the expansion of our incident management services to include software quality assurance and cloud services, devops and system integration. This marks a major shift in our operations, moving away from traditional NOC models to adopt ITIL-based processes that better serve our customers' needs. Our commitment to innovation has also led to the introduction of data mining and AI-powered solutions, further enhancing our ability to deliver exceptional support to international clients. With a strong foundation established, we're poised for continued growth and success in the years to come..

[Audio] We have established industry-proven process and frameworks, ensuring reliable, efficient, and secure IT operations. Our strategy is designed to provide customized and impactful solutions. With standardized service assurance processes, we follow specific needs and goals of automation, utilizing tools such as Opsgenie, Grafana, Prometheus, New Relic, Slack, Jira, Zendesk, Appium, and TestNG. This enables us to streamline customer support, reducing operational and deployment costs while maintaining high-quality end-user experiences. Additionally, our scalable remote network management solutions adapt to your growing business needs, providing flexibility and adaptability without requiring significant infrastructure changes..

[Audio] We have successfully established a NOC/IC setup for newly deployed networks, enabling our partner to deploy their products faster than their competitors. This accelerated deployment gave them a significant advantage in the market, allowing them to achieve above-average ARPU in the region. By ensuring a differentiated approach to deliver the best user experience, we were able to maximize revenue through cutting-edge support solutions.

[Audio] Our global presence has been established with a worldwide customer network covering multiple countries. This network includes esteemed clients such as Operator 4 from Japan, Operator 6 from Pakistan, Operator 7 from Mexico, Operator 3 from Taiwan, Operator 1 from Singapore, Operator 2 from Indonesia, and Operator 5 from Australia. With this extensive network, we are well-equipped to meet diverse client requirements and provide customized solutions..

[Audio] SYSCOM's strategic advantages lie in the fact that it follows industry-proven processes and frameworks, ensuring reliable, efficient, and secure IT operations. The company's automation approach streamlines customer support, thereby reducing operational and deployment costs. Moreover, SYSCOM has dedicated teams focused on personalized customer care, guaranteeing a seamless end-user experience. Furthermore, scalability is a key aspect of the company's remote network management solutions, which grow with the business. This positioning enables SYSCOM to be a trusted partner, committed to delivering customized and impactful services that cater to the unique needs and goals of each client..

[Audio] As we continue to showcase our exceptional capabilities, we present to you a curated selection of successful projects, each one a testament to our unwavering dedication to delivering high-quality results. Every project is a reflection of our team's tireless efforts to push boundaries and achieve excellence. These outstanding examples of SYSCOM's commitment to quality demonstrate how our expertise can benefit your organization..

[Audio] SYSCOM's commitment to quality is reflected in every project we undertake, and it is this dedication that sets us apart from others. With years of experience and expertise in delivering high-quality solutions, we have built a reputation for excellence that is unmatched in the industry. Our gallery showcases some of our most notable achievements, highlighting the precision and attention to detail that define our work. From concept to completion, we strive to deliver exceptional results that exceed our clients' expectations. Whether it's a complex IT infrastructure implementation or a cutting-edge software development project, our team of experts works tirelessly to ensure that every aspect of the project is meticulously planned and executed. This unwavering commitment to quality is what drives our success, and it is what sets us apart from others..

[Audio] We have successfully established ourselves as a leading provider of IT services, with a global presence across multiple countries. Our team has extensive experience in delivering high-quality solutions to our clients, ensuring their success and growth. With our expertise in various areas such as NOC setup, incident management, DevOps support, and more, we are confident in our ability to meet the unique needs of each client..