Staff Augmentation

Staff Augmentation. A close-up of a hand pressing a button Description automatically generated.

Staff Augmentation. Agenda. 2.

What is staff augmentation? You’re brought into a team to help fill a gap—whether it’s your niche skill set, ability to scale fast, or just extra hands for a crunch period. You’re not just a freelancer, you’re temporarily embedded into a company’s existing workflows, culture, and goals How is it different from traditional work? Difference in mindset.

S-I-T U-A-T Extn Testing Config Training material Prep Cut over planning and execution https://www.linkedin.com/learning/effective communication speaking your customers language?dApp=223270932&leis=LAA&u=333992898 https://www.linkedin.com/learning/negotiation foundations/the three core negotiation practices-18024195?autoSkip=true&dApp=223270932&leis=LAA&resume=false&u=333992898.

Benefits Faster issue resolution Additional Revenue generation to MA GO lives Faster.

How is it Different?. Extension Testing SIT\UAT Background Individual functionality and changes System interaction and end-to-end business flow Knowledge MA product\functional area All systems Quality responsibility Extension Entire solution Schedule Days Weeks Focus less issues for quality delivery Expose quality issues in the solution esp. other systems Status update Extension testing progress Entire ecosystem Which systems are brittle? Which systems are not ready? Which issues are contributing to more test failures? How is the test schedule impacted?.

https://www.linkedin.com/learning/effective communication speaking your customers language?dApp=223270932&leis=LAA&u=333992898 https://www.linkedin.com/learning/negotiation foundations/the three core negotiation practices-18024195?autoSkip=true&dApp=223270932&leis=LAA&resume=false&u=333992898.

Foot Locker $101, $100. FTE Effort Tasks. Jupiter.

Reporting.

Sample Test Scenarios. [image] Comp onent N arne Possible Test Scenarios Seq # Exrcted Result.

Status Reports. 11. Reece ix.'i Sc•rt-i g 1B I r-v.—•• Ccyntrc»l I bound Total C) rd e r Plan rk Rel eas-e Picking Rep I e r. i s h e n t Loa d i n g 0B I Outbou n d Total Tc»ta I Tota I 24 40 13 42 127 47 104 69 56 24 20 162 46 536 663 24 39 12 41 124 41 41 26 2 126 250 19 10 40 113 10 2 7 98 211 Fa i led 1 10 28 32 Execz.ztic»r• Proqress to Date A h e a d/ Beh i n d Ex p e cte d Actu a I -22 272 250 41-0396 37.7196.

Weekly Reports. Functional Area Receiving Putaway Inventory Control aving Replenishment Picking udit-Pack utbound Returns Reports % Complete by Functional Area 85% 80% 90% 90% 100% 50% Total 25 13 10 20 12 12 30 12 180 In Complete Not Started 10 10 36 Due Date Nov 1 Nov 1 Nov 8 Nov 8 Nov 8 Nov 15 Nov 15 Nov 22 Nov 22 Nov 22 On Track 21 10 18 12 20 15 107 59% Process 10 10 37 21%.

Executive Summary Reports. 13. DOM NA - SIT STATUS REPORT DATE: June 16th,2025 STATUS TOTAL PROGRESS METRICS (TCs) FINAL TARGET PLANNED EXECUTED PLANNED PASS DAILY PROGRESS METRICS (TCs) 936 1430 860 TOTAL PASS % ACTUAL EXECUTED ACTUAL PASS ACTUAL EXECUTED ACTUAL PASS WEEKLY PASS INCREMENT % TOTAL OPEN (CHANGE) 1359 (4%) 680 (20%) 24 (40%) 7 (65%) 44 54 TESTING TREND DEFECT TREND 40 30 10 0 21-Apr DEFECT PRIORITY EOW Burndown - Planned Vs Actual TCs passed 12 Open Defects PLANNED EXECUTED PLANNED PASS PASS INCREMENT % DEFECT METRICS DAILY OPENED (CHANGE) PRIORITY DEFECTS 40 20 6 16 S-M.v High, 10 Critical. 14 12-M.v 19-M•v 26-Mav a-Jun I &Jun JIRA DOM-3191 DOM-3342 CREATED 6/16 BLOCKED TC 32 26 OWNER FL FL SYSTEM Zendesk PLP Medium, 30 KEY UPDATES • 7 TCs passed this week..

14. KEY UPDATES • 7 TCs passed this week. • Continued blockers on key boundary systems ( Ready Returns, Zendesk, PLP, LRA and Peoplesoft) limiting progress. • 54 defects still open (In QA-7, FL-24,MA-23). • E2E kicked off on 06/16. QA progress was limited due to design discussions from key defects, new requirements, and blocked boundary systems. Foot Locker team to review and identify additional resources for boundary system—specific focused sessions. Status of the key boundary system : Critic. I. 1 2 3 4 5 6 7 8 Ready Retums CEVA DSPI Xstore Peoplesoft Aptos Zendesk PLP Master Jira DOM-3066 DOM-3071 DOM-3093 DOM-3176 DOM-3159 DOM-3176 DOM-3191 DOM-3342 23-May 23-May 27-May 4-Jun 4-JUn 4-Jun 5-jun 16-jun pendi 30 12 13 22 41 13 32 26 FL-Ready Returns MA-QA MA-QA FL-XStore FL-Peoplesoft MA-Boomi FL-Zendesk FL-PLP Blocked Blocked Blocked Blocked Blocked Blocked Comment Blocked by Unblocked and testing in progress Unblocked and testing in progress Unblocked and testing in progress Blocked by _QQM-3Jß?J DOM-3176, and DOM-3169 Blocked by Blocked by DOM-3313, DOM-3314, DOM-3315, DOM-3202 Blocked by DOM-3343.

15. Grouping Item Descrip on Phase Type MANH CUST Comments Data Preparation on Activity Acvity A/R R – Responsible A – Accountable C – Consulted I – Informed SDD Approval 1 Activity C A/R Prepare Provide Fully Configured Stage Environment, Ready for Tes ng 1 Deliverable C A/R Standard Opera on Procedures (SOPs) 1 Deliverable C A/R Excep on Based Scenarios 1 Deliverable C A/R Confirm Business Cases & Requirements 1 Activity C A/R Development Prepare System & Integra on Test Scenarios 1 Deliverable A/R C Start with Reedsburg plan Prepare User Acceptance Test Scenarios 1 Deliverable C A/R.

System & Integration Testing Phase. 16. Grouping Item Description Phase Type MANH CUST Comments Manage Test Scenarios 2 Activity A/R C R – Responsible A – Accountable C – Consulted I – Informed System & Execute Testing 2 Activity A/R R/C Integration Track Results 2 Deliverable A/R C Testing Track Defects 2 Deliverable A/R C Validate Test Results 2 Activity C A/R Validate Fixes 2 Activity C A/R.

17. Grouping Item Description Phase Type MANH CUST Comments Testing Iden fy Resources 3 Activity C A/R R – Responsible A – Accountable C – Consulted I – Informed Preparation Prepare Resources 3 Activity C A/R Manage Test Scenarios 3 Activity A/R C Execute Tes ng 3 Activity C A/R Testing Execution Track Results 3 Activity A/R C Record Defects 3 Activity C A/R Track Defects 3 Activity A/R C Validate Fixes 3 Activity C A/R.

Project Management. 18. Grouping Item Descrip on Phase Type MANH CUST Comments Management Lead All Aspects of Testing All Activity A/R C R – Responsible A – Accountable C – Consulted I – Informed Review Weekly Status Reports All Activity A/R I Build Phase Development Progress 1 Activity A/R C Tracking System & Integra on Tes ng Progress 2 Activity A/R C System & Integra on Testing Issue Reporting 2 Activity A/R C.

19. Overview 3rd party Scm Manh till date doing What next Si s Training material Video prepare Linked in video Congratulations ordination Key tasks Vacation s update Well planned timeoff Share point Expecting mgmt Soft skill s Overview 3rd party Scm Manh till date doing.

20.

21. Tasks that can be performed: Single touch point from MA for the specific client Support limits to MA owned applications only and if any external system support is needed, the staff need to be trained Providing Configuration support Test scripts preparation for Functional Flows Test scripts preparation for Extensions Test scripts preparation for SIT/UAT Testing support for extensions, SIT/UAT Providing Issue support for Prod On call suppport for any high priority Prod issues Extension Design for any new gaps Functionally train the client-side Super Users Providing best possible config solution for any Process change or need in the operations Challenges: Flexiblity to work during the client hours Collaborate with stakeholders to understand the business processes Analyze existing warehouse operations and suggest improvements Support training materials preparation.

Action Items. Phase 1 - Build MANH CUST Data Prepare Owns Participate SDD Approval Participate Owns Provide Fully Configured Stage Environment Participate Owns Standard Opera on Procedures (SOPs) Participate Owns Excep on Based Scenarios Participate Owns Confirm Business Cases & Requirements Participate Owns Prepare System & Integra on Test Scenarios Owns Participate Prepare User Acceptance Test Scenarios Participate Owns Phase 2 – System & Integration Testing MANH CUST Manage Test Scenarios Owns Participate Execute Testing Owns Participate Track Results / Defects Owns Participate Validate Test Results / Validate Fixes Owns Participate Phase 3 – User Acceptance Testing MANH CUST Identify Resources Participate Owns Prepare Resources Participate Owns Manage Test Scenarios Owns Participate Execute Testing Participate Owns Track Results / Defects Owns Participate Validate Test Results / Validate Fixes Owns Owns.

Lands End - Overall Budget and Future Opprtunity.

Manhattan Staff Aug vs Customer - Roles & Tasks. UAT.

Accenture deal Liquor Control Board of Ontario L-C-B-O.

Manhattan Staff Augmentation vs Customer - Roles.

Staff Augmentation - Roles & Responsibilities. Customer Exception Based Scenarios Confirm Business Cases Requirements Approve Test scenarios Customer SIT Validate integration Test Results Validate Fixes Approve Results Customer UAT Validate Test Results Validate Fixes. Approve Results MA Build Prepare UAT / SIT Test Scenarios Data Preparation Publish Test plan MA SIT Execute Integration Testing Track Results Track Defects MA UAT Execute Testing Track Results Track Defects Roles & Responsibilities.

Benefits, Challenges & Training. L1, L2 training System Config and Data Prep Capability Defect Triage, Management and Reporting.