PowerPoint Presentation

[Audio] Hi everyone our idea is to auto populate the coaching data using interactions.

2. Vishakha Bhope Tushar Patil Kapil Kamale. Logo Description automatically generated.

3. To create effective coaching session coach needs to define accurate focus area, behavior and objective. Significant amount of manual effort is involved by the coach in creating a coaching session..

4. To overcome the challenges, We are using the interactions data to get the accurate focus area, behavior and objectives for an agent to train. Using this approach all the above coaching parameters will be auto-populated..

5. Automating the pre-population of coaching data will enhance the coach's experience and saves lot of time and effort. It will provide accurate focus area, behavior and objectives for effective coaching session..

6. A picture containing logo Description automatically generated.

7. Visual Representation of Solution. A screenshot of a computer Description automatically generated.

8. NICE Thank you! SPARK ATHON.