Smarter-Support-Not-Harder

[Virtual Presenter] Welcome to the training video that focuses on improving heavy equipment services at Saudi Aramco T&Is. Throughout the presentation, we will explore practical strategies to reduce costly downtime and improve support for our equipment. Let's begin with the first slide..

[Audio] During slide number 2, we will discuss the first week of our four-week plan to improve heavy equipment services at Saudi Aramco T&Is. This week is focused on discovery and quick wins. Our first step is to map out frequent requests for T&I equipment by type and lead time. This will help us identify the most common requests and any delays in our current process. With this information, we can implement our "Fast-Track Equipment Dispatch" for high-demand items, prioritizing and dispatching them quickly to reduce downtime. Moving on to week 2, we will launch a pilot program by forming dedicated regional support teams and trialing real-time equipment tracking. This will allow for more efficient and effective equipment management. We will also establish mentorship between experienced and new operators to improve skills and foster a culture of continuous learning. In week 3, we will actively collect feedback from plant supervisors to identify areas for improvement and ensure our solutions meet the team's needs. In the final week, our improved system will be fully implemented and we will present our success metrics to our stakeholders, showcasing the positive impact on our services. This four-week plan is a proven method for transforming equipment support and achieving sustainable excellence. We are confident that it will reduce downtime and enhance overall operations at T&Is. Stay tuned for the remaining slides to learn more about our approach..

[Audio] In week 2, the focus will be on building momentum through structured implementation. One of the initial steps is forming regional pilot groups to understand the needs and challenges of each region and adapt the approach accordingly. Dedicated equipment coordination teams will be assigned in the Central, Eastern, and Western regions to ensure localized response capabilities. This means that a team familiar with the region will be available on site to provide a faster and more efficient response to any issues that may arise. Another important aspect of the structured implementation plan is mentorship, providing necessary guidance and support for effective implementation of changes and improvements. By utilizing structured implementation techniques and working together, we can improve heavy equipment services at Saudi Aramco T&Is and reduce costly downtime. Please stay tuned for the next slide..

[Audio] During week 3 of our program, we will be focusing on data-driven decision making. This involves measuring the results and identifying successful approaches in order to achieve sustainable improvement. One effective method for collecting targeted feedback is through surveying plant supervisors. This will provide valuable information on equipment timeliness, safety compliance, and operational effectiveness. By utilizing this data, we can determine both successes and areas for improvement, allowing for informed decision making. Following the analysis of the pilot phase, we can make necessary adjustments to the approaches that deliver results, using the process known as "Pivot or Persevere." This will help optimize our processes based on concrete operational insights. Additionally, it is important to formally recognize and empower key personnel who have shown excellence in coordinating with plant maintenance teams during the pilot phase. These individuals will be designated as "Equipment Champions" and play a crucial role in ensuring the success of the program. By implementing data-driven decision making and formalizing our equipment champions, we are taking important steps towards improving heavy equipment services at Saudi Aramco T&Is and minimizing costly downtime..

[Audio] After successfully implementing our optimized dispatch system and seeing positive results in our pilot programs, our next step is to scale this success across all operations at Saudi Aramco T&Is. This crucial stage will focus on three main areas: presenting tangible pilot results to key stakeholders, expanding access to the system, and creating a feedback loop for continuous improvement. We will showcase the improved response times, reduced costs, and enhanced safety metrics that our system has brought about to demonstrate its effectiveness and build confidence among our stakeholders. Access to the system will be expanded to all plants with comprehensive training to ensure consistent adoption and implementation. This will lead to standardized processes and procedures, as well as equipping all employees with necessary skills to fully utilize the system. Additionally, a feedback loop will be created through monthly performance reviews with plant managers and the deployment of digital dashboards to track utilization, uptime, and response metrics. This will allow for constant monitoring and analysis of the system's performance, and necessary refinements will be made based on operational data and stakeholder input. By taking these steps, we are promoting a culture of continuous improvement and ensuring the best heavy equipment services at Saudi Aramco T&Is. Let's continue working towards even greater success..

[Audio] Slide 6: Our main priority at Saudi Aramco T&Is is to prioritize the safety and uptime of our equipment. This is achieved through our guiding principles, the first being reliability first. We understand the importance of equipment availability in maintaining our schedule and ensuring worker safety. We are committed to keeping our equipment running smoothly and minimizing costly downtime. Another vital principle is on-time, every time. We ensure rapid mobilization to prevent idle time, which can be very expensive. Our promise is to always deliver on time without any exceptions. To ensure our equipment is always ready, we employ data-driven logistics, using data and technology to empower our people and machines. This allows us to effectively manage and maintain our equipment, ensuring its reliability and availability. Our goal is to minimize costly downtime and maximize safety and efficiency through smarter support..

[Audio] Thank you for joining us for this training video. We hope that you have gained valuable insight into how to improve heavy equipment services and minimize costly downtime at Saudi Aramco T&Is. As we conclude this presentation, we would like to focus on slide number seven, which discusses the significance of cranes for critical lifting operations during shutdown and maintenance activities. Our fleet consists of various mobile cranes, ranging from 50 to 500 tons, to meet all of your lifting needs. Additionally, we emphasized the essential role of generators and flood lights in providing reliable power and illumination during T&I operations. These solutions are crucial in ensuring the safety and continuity of operations, especially in remote locations. Finally, we discussed the importance of welding machines and air compressors as core mechanical equipment for critical repair operations. Our dedicated technicians work tirelessly to ensure optimal performance, minimizing any potential downtime. We would like to extend our gratitude once again for taking the time to learn about our practical blueprint for improving heavy equipment services at Saudi Aramco T&Is. We believe that this information will be beneficial for your future operations. Have a great day!.