PowerPoint Presentation

[Audio] Welcome everyone. Today, we will discuss how we can use IoT and digital technology to build a smart city and create a better tomorrow. Our program includes customer training and onboarding to equip you with the knowledge and skills to make the most of these opportunities. Let's get started!.

[Audio] We will move on to a short 10 minute break, followed by a discussion on Singapore's sustainability and resilience agenda. Questions and comments from the audience will be welcomed, and the meeting will conclude with a wrap-up of the topics covered..

[Audio] My name is Mirela Juravle and I'm an IoT and digital business professional with 18+ years of experience in the industry across Europe, Americas and APAC. I will be talking about the opportunities, challenges, and strategies of implementing Smart City technologies to improve infrastructure, public spending efficiency, and quality of life. This includes Smart Cities, Smart Transport, Smart Campus, Industry 4.0, Smart energy and more. My focus is to help customers to leverage data to transform their products and operating models, not just in Europe and Americas, but also in the APAC region..

[Audio] Smart cities are becoming increasingly popular due to the many potential benefits they have to offer. These benefits include better access to services, improved public safety, more efficient use of resources, and a more optimized way of life for citizens with the help of internet of things and other digital technologies. By collecting and analyzing data from these technologies, smart cities can create better services, improve infrastructure, and develop more efficient systems. They can also monitor and manage energy consumption more effectively, resulting in a better quality of life for citizens, and reducing environmental impacts. All of these benefits make smart cities an attractive choice for many..

[Audio] The global landscape is changing rapidly, and the potential for development is growing. Digitalization, demographic change, globalization and climate change, urbanization, and digital transformation are all having a major impact. By 2050, the global population is projected to reach 9.6 billion, with 70% of people living in cities. Carbon dioxide emission levels have increased by 700% since the last century, resulting in abnormal weather patterns. Supply chain activities account for approximately 80 percent of global trade and international trade has tripled since 2000. There is estimated to be 40 zettabytes of data volume by 2020, and energy consumption is anticipated to increase by 36% between 2008 and 2035. This presents the global challenge of electrification. In order to progress, individuals, businesses, and governments must be aware of the changes occurring and ensure they are prepared for them..

[Audio] A smart city is an urban area that uses advanced technology to improve the quality of life of its citizens, government services, and economic development. Smart cities incorporate information and communication technologies, infrastructure and public spending in order to maximize efficiency and impact. Research suggests that this could bring global GDP growth of up to 21% and could potentially create an additional $20 trillion by 2018. The success of a smart city requires a vision, plan, talent, and funding. Singapore has been an example of one such city, having successfully implemented the plan to become the smartest city in the world..

[Audio] A wonderful story of a family of four coming together to enjoy a fun outing at the beach is featured in the next slide. Initially, the youngest member was reluctant, but they all had a great time and made some beautiful memories. Smart City initiatives are being embraced by cities with the aim of making life easier for their citizens, using technology to make cities safe, efficient, and accessible..

[Audio] Singapore has the potential to make significant improvements to citizens' quality of life with its Smart Nation efforts. Digital technologies make it possible to free up time to spend with family and friends and to increase earning potential and overall quality of life. Smart Nation initiatives like smart traffic and parking, machine learning crime prediction, healthcare preventive apps and telehealth, as well as apps and digital services to simplify interactions with city agencies can have a great impact on citizens..

[Audio] Customer training and onboarding slide delves into the complex eco-system from single use cases to large infrastructure projects. It looks at the problems, technologies, regulations and investments necessary for operational efficiency and sustainability, alongside the technical vendors, start-ups, city operators, telecoms, and the demand and supply cycles. By utilizing the cloud, analytics, IoT, and other technologies, businesses can explore different methods of strengthening the customer relationship and optimizing their performance for greater growth, resulting in improved customer services and economic development..

[Audio] Cities are embracing the digital era and using advanced technologies to become smarter. Funding for these smart cities is achieved through public, private and public-private partnerships, concession financing, and revenue-sharing agreements. To remain sustainable, smart cities must make money by providing services and cost savings, as well as through data monetization and advertising. Careful consideration of these revenue streams is key to ensure the ongoing success of the smart city..

[Audio] IoT-Analytics.com provides integrated solutions for all your IoT needs including top tier manufacturers and suppliers of IoT devices and components, pre- and post-deployment professional services, providers of edge and cloud infrastructure and IoT platform services, dedicated providers of application software and end-to-end solutions. Our comprehensive portfolio is designed to bring together all the players of the smart city ecosystem, giving you a single source for everything you need to build and optimize your smart city..

[Audio] Singapore is renowned for its pioneering efforts in smart city development, with its Smart Nation initiative aiming to capitalise on the power of Internet of Things (IoT) to upgrade urban living. As a testament to its success, Park Royal Hotel in the city centre recently became the first hotel in the country to be fully outfitted with IoT technologies. As a result, guests can expect not just improved energy efficiency but also a more personalised experience..

[Audio] Singapore is facing multiple challenges such as climate change, resource scarcity, increased competition, an aging population and a high population living in a limited space. With a GDP of 600 billion US dollars and a GDP per capita of 64 thousand US dollars, it is positioned globally as the 38th and 12th respectively. To meet the challenge of its objectives, Singapore is striving to become a Smart Nation in 2022, leveraging digital technologies to increase efficiency, improve citizens' quality of life and drive economic development..

[Audio] Rapidly becoming a global phenomenon, governments are investing in the latest technologies to develop their cities into smart cities. The 2020/21 Top 50 Smart City Governments Publication from Eden Strategy Institute provides an insightful look into the current leading cities in this field. The IMD Smart Cities Ranking 2020 also offers a comprehensive report on the progress of each country's smart city initiatives. These rankings provide cities, industries and entrepreneurs with an excellent opportunity to compare their performance with leading cities, and make well-informed decisions for their next steps..

[Audio] Singapore's Smart Nation strategy, launched in 2014, has leveraged the latest digital technologies to drive business growth, spur foreign investments, and create job opportunities and possibilities. This strategy facilitates a seamless and personalized experience for citizens and an inclusive environment offering everyone the chance to benefit from technology, secure ICT infrastructure and policies, and nationwide projects on transport, digital government services, urban living, health, people, business & start-ups. A culture of innovation, experimentation, co-creation, and partnerships is enabling further opportunities for success..

[Audio] Smart Nation is a vision for Singapore articulated by the Ministry of Communications and Information aiming to leverage digital technology to make the country more connected, liveable and efficient. An expenditure of USD 2.8 billion is mandated for ICT in 2021 to deliver various strategic projects aimed at developing a sustainable and resilient city of the future. Harnessing the power of technology, Smart Nation seeks to create innovative solutions and services to make citizens’ lives simpler and better..

[Audio] Singapore's Smart Nation initiative has launched the Life SG initiative that gives citizens single tap access to 70 e-government services, which include national identification, moments, transactions and information. For more information on this program, visit life.gov.sg, or watch a video about it on YouTube..

[Audio] CODEX is revolutionizing the way applications are built, replacing the outdated model of building from scratch with a cost-effective and efficient digital solution. This shared platform provides reliability, increased speed, enhanced security and scalability, as well as reduced energy and energy use. It also has the potential to create an open and vibrant ecosystem, harnessing the collective wisdom of the crowd. Bottom line - better, smarter, faster..

[Audio] National Digital Identify provides an access to identity using multiple forms of authentication, such as fingerprint and facial recognition, a six-digit code, and two factor authentication for extra security. It also offers one-tap access to over 70 government e-services, facilitating citizens to access important information and services from the government quickly and securely..

[Audio] The world has been impacted by the COVID-19 crisis in an unprecedented manner, leading governments to search for fast and innovative ways to respond to the crisis. Singapore has adopted a Smart Nation & Digital Government approach with initiatives like contact tracing, public health solutions, actionable information platforms, social and economic support schemes, and other applications such as MaskGoWhere and TokenGoWhere. These measures have enabled the government to quickly and efficiently respond to the pandemic, safeguarding public health and managing the healthcare system overload. It has also enabled the government to enhance contact tracing from four days to one and a half days, with the SPOTON application reaching 35% of the population. Even though there are data privacy issues that need to be taken into consideration, it is possible to create a city for tomorrow by working together and utilizing digital technologies to respond to global crises in an agile and effective manner..

[Audio] SNSP is an integrated platform designed to collect and analyze data from connected sensors and devices for urban planning, transportation, and public safety. It can provide information on various topics such as residential meter usage, traffic counters, camera feeds, lamp posts, water usage, robotic applications, and even detection of the Zika virus, all with the aim of making Singapore safe and secure. SNSP is a key element in the Smart Nation project and Singapore's goal of sustainability and resilience..

[Audio] LaaP provides an intelligent platform of more than 95000 lamp posts across Singapore, allowing businesses to easily connect to a variety of sensors, such as computer vision, crowd detection, traffic density, and more. This helps to track environmental changes, improve public safety, and save energy and money. Use cases for LaaP include EDP, EInk, Adaptive Lighting, and more, all of which can help improve urban planning, prepare infrastructure for autonomous vehicles, and enable businesses to monetize their data. By utilizing LaaP, Singapore is making strides towards their sustainability and resilience goals as outlined in the GovTech briefing 2019..

[Audio] Urban mobility is quickly advancing with the introduction of digital technologies to enhance our public transport system. Hands-free ticketing, autonomous vehicles, on-demand last mile shuttle and CETRAN streamline the transit experience, making it easier, efficient and comfortable for everyone. With the sharing of LTA data, we can gain valuable insights to inform smarter transport planning and services. Let's work towards a car-lite Singapore for the future..

[Audio] Punggol Digital District, set to open in 2024, will be the next part of Singapore's Smart Nation journey. Spanning 50 hectares, it is projected to create 28000 jobs and give businesses, academia, and innovators the opportunity to explore and develop their solutions in a living lab. Through the implementation of digital and sustainable technologies, the district will be optimized for sustainability and be powered by a digital twin system, a smart energy grid, and solar panels to provide renewable energy. Additionally, it will feature multiple robotics facilities, smart buildings, and a district cooling system for energy savings up to 30 percent. This open digital platform will enable industry collaboration and bring together Singapore's resources in smart city applications to become an exciting hub for living, working, playing and learning. To learn more, visit estates.jtc.gov.sg/pdd/about..

[Audio] Autonomous delivery robots are revolutionizing the way goods are delivered, leveraging intelligent algorithms to find efficient routes and manage traffic. This new technology allows us to reduce costs and optimize the way goods are delivered, resulting in improved operational efficiency and better customer service, with faster and more reliable delivery of goods to your office..

[Audio] The Economic Development Board launched the Singapore Industry 4.0 and Smart Industry Readiness Index (SIRI) in November 2017 to help companies prepare for Industry 4.0 by guiding them through Industry Transformation Maps (ITMs). The Jurong Innovation District has multiple objectives, such as transforming the manufacturing industry to high-value production, increasing productivity and revenue, and creating jobs with higher salaries in precision engineering, energy, aerospace, semiconductors, nanotechnology, 3D printing, robotics, etc. A*STAR Model Factories are set up to visualize and experiment, to assist Small and Medium Enterprises to utilize these platforms. There is a plan to enable the industry with cutting-edge technologies, such as additive manufacturing, advanced robotics, automation powered by data, AI, IoT and blockchain for supply chain traceability..

[Audio] Robotics is an integral part of our smart nation infrastructure, offering the potential to automate tasks and processes for faster, more accurate results. It also increases safety in hazardous areas and can be used for surveillance purposes. From the business standpoint, robotics brings about numerous advantages such as increased productivity and efficiency, enhanced customer experience, better decision-making, and improved cost efficiency..

[Audio] Procurement is a critical part of any Smart Cities program, and the Singapore government has taken a leading role by implementing a transparent and accessible procurement platform. This platform has enabled the government to establish a co-development partnership model with suppliers that offers more long-term relationships. Over 80% of contracts are open to small and medium-sized enterprises, and the government is expecting to award more than three and a half billion Singaporean dollars in ICT contracts during 2021. This is a prime example of how innovative procurement strategies can be used to drive smart cities initiatives..

[Audio] The Smart Urban Co-Innovation Lab is an exciting example of industry-led collaboration between CapitaLand, the Infocomm Media Development Authority (IMDA), and Enterprise Singapore (ESG). Funded with 10 million Singapore Dollars, the Lab brings together 30 technology partners to develop innovative and impactful smart city solutions for six key industry verticals, powered by 5G. These verticals are Intelligent Estates, Smart Mobility, Sustainability, Urban Agriculture, Advanced Manufacturing, and Digital Wellness. Southeast Asia's first of its kind, the Lab serves as a space for start-ups, system integrators, and tech providers to collaboratively create great things for the people of Singapore..

[Audio] Singapore has implemented a number of initiatives to ensure the safety of businesses and citizens in the digital era. The Cybersecurity Agency of Singapore, the Singapore Cybersecurity Strategy, the Cybersecurity Act, the Smart Nation Cybersecurity Committee, the IOT Security Guidelines, IMDA IoT Cyber Security Guide and the Personal Data Protection Act are some of the initiatives that have been put in place to protect businesses and citizens from cyber threats. These initiatives provide guidance on security principles, designs and implementations, threat-risk assessments and responsible data sharing amongst the public sector, to create a secure and more resilient infrastructure..

[Audio] Singapore is actively investing in and actively seeking to develop Artificial Intelligence (AI) technologies responsibly, launching initiatives such as the 100 Experiments, AI Business Partnership Program and the Advisory Council on the Ethical Use of AI and Data. To ensure that AI is accessible and beneficial to everyone, the Discussion Paper on Artificial Intelligence and Personal Data encourages decisions made by or with the assistance of AI to be explainable, transparent, fair and human-centric. These measures are facilitate quantum leaps in productivity, efficiency and overall growth..

[Audio] Transforming our people and culture lies at the heart of achieving a Smart Nation. We must nurture a different mindset and prepare citizens for the years ahead with continual learning opportunities and advanced digital literacy. Moving from consumers to active cocreators and contributors will be a key factor in future progress. Citizen groups and civic and community groups should leverage open data and APIs available on data.gov.sg to create solutions and meet our Smart Nation objectives..

[Audio] As technology has advanced, businesses have been able to onboard, train, and build meaningful relationships with their customers efficiently and in large numbers. This leads to greater customer engagement, loyalty, and satisfaction, which in turn leads to an increase in customer lifetime value (CLV)..

[Audio] Singapore Government has achieved top quality digital services for citizens and businesses, taking into account the needs of its users. This has led to extremely positive results, with 85% of citizens being highly satisfied and 98% recommending them; businesses also had positive feedback, with 76% being very satisfied, 95% recommending them, and 99% using them for their operations. Even during the pandemic, the government digital services have proved satisfactory, with 97% of citizens and 95% of businesses being satisfied with the COVID19 solutions..

[Audio] Committed to protecting its environment and creating a sustainable future, Singapore has implemented several energy sources and green solutions like renewable energy, green buildings, and smart technologies. Through the Smart Nation initiative, part of the Singapore Sustainability Agenda, the country strives to improve energy efficiency and reduce carbon emissions to create a healthy, green and livable future. By doing so, Singapore is setting an example for the rest of the world..

[Audio] Singapore's Singapore Green Plan is a roadmap towards transitioning to a greener, more sustainable future, with a steady increase of carbon taxes starting at 5$ per tonne in 2019 and rising to 80$ per tonne by 2050 in order to bring everyone onboard to achieving a net-zero carbon economy. This tax is intended to spur everyone to take action in promoting greener, more sustainable practicies..

[Audio] Singapore's Green Plan 2030 is an ambitious long-term commitment to combat climate change by investing in sustainable infrastructure development and reducing carbon emissions. Aimed at transitioning Singapore into a net zero economy, the plan features a comprehensive set of policies and initiatives to achieve a cleaner, greener and more livable city for all..

[Audio] Singapore is taking steps to promote electric vehicles and create a sustainable land transport eco-system. The Land Transport Authority has established a National Electric Vehicle Center and allocated a budget of 30 Million SG dollars to provide vehicle taxes and incentives. Private companies such as SingPost, Wildlife Reserve Singapore, SMRT taxis, Grab and Hyundai are also participating in the EV adoption journey. Tesla cars are set to arrive in Singapore in July 2021, with over 500 vehicles sold. To make this a reality, the government is targeting 60000 EV charging points by 2030 in various public areas. With the various initiatives in effect, Singapore is on track to phasing out ICE and having a 100% green bus fleet by 2040..

[Audio] Sembcorp Floating Solar Singapore, in partnership with PUB, is setting a new benchmark in the utilization of digital technologies to transform cities. Their Tengeh Solar Farm Megaproject covers an area of 45 football fields and consists of 10 solar-panel islands and 122000 solar panels, enough to power 16000 four-bedroom flats for one year. A digital monitoring system is in place to monitor the health of the solar farm, as well as drones with thermal-imaging capabilities for detecting faulty panels. The project has paved the way for two more large-scale reservoir floating farms in the near future..

[Audio] Singapore recently launched its ambitious 30 by 30 initiative, with the goal of ensuring that 30% of its nutritional needs are met by local sources and sustainably by 2030. To realise this target, the government has committed SGD 60 million to the Agri-Food Cluster Transformation Fund, as well as SGD 23 million to promote sustainable agri-food production. The High-Tech Agri-Food Zone is a pioneer scheme that will enable innovation and test-bedding to increase productivity, with indoor farming, aquaculture and upscaling of automation and robotics being incorporated. IoT will also be used to regulate light, temperature, and moisture, as well as providing analytics, Artificial Intelligence, and more. With support from the government, these developments will put Singapore at the forefront of food security sustainability. For further information, visit https://www.ourfoodfuture.gov.sg/30by30..

[Audio] Floating Fish Farm located off Pasir Ris Coast is the first step towards a new digital era of sustainable seafood production in Singapore. It is equipped with advanced automated systems providing operational efficiency, while cloud based analytics, AI and IoT provide insight into monitoring and detecting fish feed, growth rate, water quality, oxygen level, and disease. To ensure a secure, trusted, and traceable value chain, it has deployed cybersecurity infrastructure, camera vision and video analytics, and blockchain technology. This innovative use case of ICT is a pioneering effort to unlock a more livable, sustainable and productive environment..

[Audio] Singapore is transforming and improving citizens' quality of life through the use of digital technologies. Through the BCA Green Mark Certification Scheme, 80% of its buildings are being greened by 2030, and 49% of those buildings have already been greened by the end of 2021. The scheme encourages energy efficiency, health and wellbeing, resilience, and whole life carbon, and uses sensors, IoT, AI/ML, cloud technologies, and innovative business models to make buildings greener and offices smarter..

[Audio] Tuas MegaPort and Tuas Nexus are two highly acclaimed megaprojects at the heart of Singapore's aim for a smart nation. These projects demonstrate the ability of digital technologies to provide high-end infrastructures. Tuas MegaPort is a massive port hub that is also furnished with modern automated systems. Tuas Nexus is a joint expectation between Public Utilities Board (PUB), National Water Agency, and National Environment Agency. It is a unified water facility with an underground desalination and sewage treatment plant, as well as Floating Solar Farms helping to address the climate dilemma. Every project here displays the strength of digital technologies for smart cities and the chance of sustainable growth..

[Audio] Examining the key takeaways of Singapore's Smart Nation initiative, technology and digital solutions offer cities a range of options to address their issues and create an enabling environment for citizens and businesses. Open data can stimulate collaboration and foster innovation, while scalability and interoperability are important to ensure the security and privacy of data. For a successful smart city initiative, commitment, strategy, governance, investment, eco-system creation, and collaboration all need to be taken into consideration. Additionally, smart business models should be designed that benefit all stakeholders. With evidence of innovation emerging from the East, each of us holds a role in the smart city puzzle - whether as a user, designer, maker, or partner - and this is highlighted by the example of Oasia Hotel in Singapore..

[Audio] To conclude, I would like to thank everyone for their participation and for sharing their expertise and insights. Our efforts have been paramount for the success of this meeting and of Singapore's Smart Nation initiative. Let us keep working together in order to build a city of the future through digital technologies. Once again, thank you everyone and have a great day..