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Service Agreement. Arctic Bear. Arctic Bear Heating, Air, Plumbing & Water Treatment - Vestal, NY - Nextdoor.
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What are the Benefits of HVAC Service Agreements?.
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The 4 Most Important Skills For Success In Agreement Sales.
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1. Developing Listening Skills. Icon Description automatically generated.
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Developing Listening Skills Continued. When you arrive, bringing minimal tools in will demonstrate that you're fully focused on the client Your phone should be set to silent so that your conversation won't be interrupted. Write down any concerns that the client may have. Assure the client that you will address these concerns during your visit The problem lies in the difference. After hearing what the client has said, repeat back what you have heard, and relate a solution to the problem.
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Many question marks on black background. 2. Learning To Ask Great Questions.
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Learning To Ask Great Questions Continued Yes Questions.
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Learning To Ask Great Questions Continued OPEN ENDED QUESTIONS.
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3. Strengthening Closing Skills. Closing is often the most upfront component of a sale, but it is still critical that techs read their customers before asking for a close. Based on their personality type, every customer wants a different kind of close and a different speed at which the sale is closed. The closing process is even more effective if it is done throughout the entire call. Technicians who are able to get little "yeses" during the sale call will be able to close the sale more easily. Make your service relevant to the client's needs. It is important to identify needs rather than create them..
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People shaking hands. 4. Practicing Effective Word Choice.
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Elevator Pitch "Quick Pitch". What is an elevator pitch: A compressed type of sales presentation where a salesperson has to explain the nature, the benefits and the solution their business offers all in under 60 seconds or less. Example: "Investing in a membership with Arctic Bear, your family will receive priority service in an emergency situation, including parts and labor coverage. Additionally, your equipment will receive a yearly maintenance check and safety inspection." "Do you have a credit card I can put on file for you?".
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Summary. The majority of people do not like to be sold anything, but they enjoy buying things. You should sell the way you and the client like to buy. Consider the client as a person and invest time in him or her Develop listening skills, Learn to ask great questions, Strengthen closing skills, Practice effective word choice Maintaining a sales routine consciously and purposefully Set monthly goals.