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[Audio] We are committed to creating a culture that fosters innovation, creativity, and collaboration among our students and staff. At Ascendo Academy, we believe that every individual has the potential to make a positive impact on the world. Our mission is to empower them with the knowledge, skills, and confidence to succeed in their chosen careers. We strive to provide an environment that encourages personal growth, learning, and development. Our goal is to equip our students with the tools they need to excel in their fields and make a meaningful contribution to society. By doing so, we aim to create a ripple effect of positivity that extends beyond our academy walls..

[Audio] The company has been operating in Singapore for over 15 years, providing training services to various sectors including manufacturing, healthcare, and finance. The training programs are designed to equip individuals with practical skills necessary for their jobs, as well as enhance their overall performance and productivity. The company offers a range of WSQ-aligned courses that cover topics such as food safety, workplace safety, and leadership. These courses are delivered through a combination of classroom instruction and on-the-job training. The company also provides support for individuals who wish to pursue further education or career advancement opportunities..

[Audio] Our supporting partners play a vital role in our journey towards creating value and touching lives through our work. These partners share our commitment to excellence and have chosen to collaborate with us to deliver high-quality training and support to our learners. Our supporting partners include Microsoft, Better Jobs For Life, Employment and Employability Institute, Sustek, and BNOl±voynvrtO. We are grateful for their trust and support in our mission to create positive change in the lives of our learners. By working together, we can achieve greater things and make a meaningful impact on our community..

[Audio] The company has been in operation since 2005, and it has grown significantly over the years. The company has expanded its services to include new areas such as digital marketing, social media management, and content creation. This expansion has enabled the company to attract more clients and increase revenue. However, this growth has also brought challenges, including increased competition from other companies offering similar services. To address these challenges, the company has implemented various strategies, such as investing in new technologies and hiring additional staff. These efforts have helped the company to stay competitive and adapt to changing market conditions. As a result, the company has continued to grow and thrive, becoming one of the leading providers of digital marketing services in the industry..

[Audio] The supervisor took leadership and digital skills courses at Ascendo Academy. She completed these courses and then implemented several changes within her team. She used data to reduce costs and implemented digital tools to organize her team. Her manager reported a significant increase in efficiency and productivity. This resulted in a 20% boost in profits and a substantial reduction in staff turnover. The supervisor felt more confident in her leadership abilities. She is now actively contributing to the growth and development of her organization. She is contributing to the organization's success in the digital age..

[Audio] Generative AI in the Digital Workplace is a course that enables learners to develop skills in artificial intelligence and machine learning. The course covers topics such as natural language processing, computer vision, and predictive analytics. Learners will gain hands-on experience with tools like TensorFlow and PyTorch, and learn how to apply these technologies to real-world business problems. By the end of this course, learners will have the ability to design and implement AI solutions that drive business value..

[Audio] The company has been working on developing an AI model that can learn and adapt to new situations, like humans do. The goal is to create a system that can think for itself, make decisions based on its own understanding of the world, and act accordingly. This requires a deep understanding of human behavior, psychology, and sociology. The team has been studying various approaches to achieve this, including cognitive architectures, multi-agent systems, and reinforcement learning. They have also been exploring different types of AI models, such as neural networks and symbolic reasoning. The ultimate objective is to develop a system that can learn, reason, and interact with humans in a way that feels natural and intuitive..

[Audio] The company has been using AI technology for several years now. They have implemented various AI solutions across different departments such as marketing, sales, and customer service. The company has also invested heavily in training its employees to ensure they are proficient in using AI tools. However, despite their efforts, the company still faces significant challenges in implementing AI effectively across all departments. One major challenge is the lack of standardization in AI implementation across different departments. Another challenge is the limited availability of skilled professionals who can implement and maintain AI systems. Furthermore, the company struggles with data quality issues, which hinders the effectiveness of AI-driven decision-making. Despite these challenges, the company remains committed to leveraging AI to improve its operations and increase efficiency. The company's CEO has stated publicly that AI is essential to the company's long-term success and growth. The company's focus on AI is driven by the need to remain competitive in the rapidly changing business landscape. The company's goal is to become an AI-powered organization, where AI is integrated into every aspect of the business. The company's vision is to harness the power of AI to drive innovation and growth, while minimizing risks and maximizing benefits. The company's strategy involves investing in cutting-edge AI technologies, developing a robust talent pipeline, and fostering a culture of innovation and experimentation. The company's leadership team is actively involved in driving this strategy forward, ensuring that everyone is aligned and working towards the same goals. The company's commitment to AI is unwavering, and it continues to invest heavily in AI research and development. The company's focus on AI is not just about technology; it's about creating a better future for its customers, employees, and the wider community. The company's vision for the future is one of increased efficiency, reduced costs, and improved customer satisfaction. The company's leadership team believes that AI has the potential to transform industries and revolutionize the way businesses operate. The company's mission is to use AI to make a positive impact on society, while driving business success. The company's values align with the principles of AI, emphasizing the importance of transparency, accountability, and fairness. The company's approach to AI is centered around collaboration, innovation, and continuous learning. The company's leadership team recognizes the importance of staying up-to-date with the latest developments in AI and continuously adapting to new technologies and trends. The company's focus on AI is not just about short-term gains but about long-term sustainability and success. The company's leadership team is dedicated to making AI a core part of its organizational DNA. The company's vision for the future is one of increased efficiency, reduced costs, and improved customer satisfaction. The company's leadership team believes that AI has the potential to transform industries and revolutionize the way businesses operate. The company's mission is to use AI to make a positive impact on society, while driving business success. The company's values align with the principles of AI, emphasizing the importance of transparency, accountability, and fairness. The company's approach to AI is centered around collaboration, innovation, and continuous learning. The company's leadership team recognizes the importance of staying up-to-date with the latest developments in AI and continuously adapting to new technologies and trends. The company's focus on AI is not just about short-term gains but about long-term sustainability and success. The company's leadership team is dedicated to making AI a core part of its organizational DNA..

[Audio] The company has been working on its brand image for several years now. The logo, which was designed by an external agency, has undergone significant changes over time. The company has also developed a strong online presence through various marketing campaigns and social media engagement. However, despite these efforts, the company still struggles to differentiate itself from competitors. This is where the brand building course comes in. The course aims to provide students with practical knowledge on how to develop a robust brand strategy that can thrive in today's digital landscape. Through case studies of local companies, students will learn essential branding tactics such as understanding customer behavior and leveraging social media to foster meaningful connections. The course will cover topics such as multi-brand management, risk mitigation, and crafting compelling brand narratives. Students will also have the opportunity to work on group projects that simulate real-world branding challenges. By mastering these skills, students will be able to create a unique and memorable brand identity that sets them apart from competitors..

[Audio] The course aims to equip students with the necessary tools to effectively manage their brand portfolio and align it with digital branding strategies. The goal is to understand how to analyze digital consumer behavior to inform branding decisions. Students will learn how to develop a comprehensive digital brand strategy that enhances their brand's position in the market. They will also gain knowledge on how to apply storytelling techniques to create engaging content that resonates with their audience. Furthermore, students will be taught how to utilize social media platforms to connect with their audience and grow their online presence. Students will finally be equipped to identify potential brand risks and implement strategies to maintain consistency and manage crises when they arise..

[Audio] The course objective is to recognize business problems, identify audience needs, and craft objectives for storytelling. This involves conveying data and findings using Excel's visualization techniques and information displays. The goal is to organize data presentations to reflect trends and correlations, utilizing various elements such as interactive graphics, visuals, and technical features. The objective also includes adjusting language and presentation formats according to the target audience. Furthermore, it requires explaining the context and commentary derived from visualized data patterns, narrating data trends and patterns contextualized to the intended audience, and presenting key insights. Additionally, the objective involves expounding on the limitations of the data and interpreting the findings, while ultimately presenting the key takeaways to the intended audience..

[Audio] Power BI is used to bring data together from various sources into one place, making it easier to report on and analysis of data. Organizations can use Power BI to manage user access and security within the same interface, providing better control over who has access to certain data. Through Power BI, users can create professional dashboards and reports to present their data and gain valuable insights for business decision-making. The course objectives outline what students can expect to learn, including creating professional dashboards and reports to analyze data and derive insights using Power BI. The course outline provides a detailed overview of the topics covered, starting with an introduction to Power BI, followed by data wrangling, visualizations and formatting, working with filters and visual interactions, advanced visualizations, and finally, reports in Power BI. By mastering these skills, users can effectively work with Power BI to drive business success..

[Audio] The Data Mining course focuses on developing algorithms that enable computers to uncover patterns and regularities in data. These algorithms perform predictions and forecasts, enabling organizations to make informed decisions. Our course provides a comprehensive overview of data mining, including the application of various methods for successful data collection and the transformation of raw data into usable data for analysis. Through our course, participants will learn how to consolidate data according to specific requirements, evaluate its integrity, identify and select relevant techniques and tools, and conduct preliminary data analysis. By the end of this course, participants will gain the knowledge and skills necessary to apply data mining techniques to drive business success..

[Audio] The course covers the following topics: - Emerging Technologies - Data Science - Business Process Improvement - Technology Models - Data Literacy These topics are interconnected and form a comprehensive framework for understanding how emerging technologies can be integrated into business operations. The course emphasizes the importance of considering the impact on organizational culture and employee engagement when selecting emerging technologies. Participants will gain practical knowledge and skills through interactive sessions and case studies. They will analyze real-world examples and develop strategies for implementing emerging technologies in their organizations. By the end of the course, participants will have developed a clear understanding of how to integrate emerging technologies into their business operations..

[Audio] The main goal of this course is to provide participants with the necessary knowledge and skills to effectively use digital tools and applications in their workplace. Participants will learn about data analytics and its role in supporting informed decision-making. They will also gain insights into how automation can be used to improve business operations, as well as understand the importance of performing digital-related tasks safely, especially when it comes to recognizing and mitigating cybersecurity risks. By mastering these essential skills, participants will be able to successfully navigate the rapidly evolving digital landscape and achieve success in their organization..

[Audio] Ascendo Academy helps companies by providing them with digital skills training. This training enables companies to improve their workforce productivity, reduce manual work, and increase efficiency. The training also enables companies to adopt AI and digital tools more quickly, which allows for better decision-making and reduced operational inefficiencies. Furthermore, the training provides companies with the knowledge and skills needed to make stronger, more informed decisions, drive growth and competitiveness, and stay ahead of the competition. By acquiring digital skills, companies can ensure they have a skilled workforce that can adapt to the rapidly changing digital landscape. Without this training, companies may struggle to keep up with the pace of technological advancements, leading to slower decision-making, inefficient processes, and underutilization of existing digital tools. As a result, companies must invest in digital skills training to remain competitive in today's fast-paced digital economy..

[Audio] Executive critical soft skills are essential for any organization to succeed. People management, innovation, leadership, and other skills are necessary for success. Each course has its own unique features, such as training hours, full course fee, and eligibility criteria. The People and Relationship Management course is available for individuals under 40 years old. The Service Planning and Implementation course is open to all. The courses listed here offer a range of benefits, including improved performance, enhanced relationships, and increased productivity. Investing in these courses can improve an organization's overall performance and achieve its goals..

[Audio] The course offerings presented here cater to various aspects of management and leadership development. These courses are designed to equip individuals with essential skills necessary for effective people and relationship management, performance management, change management, vision leadership, service challenges, and organisational relationship building. The fee structure varies based on age, eligibility, and sponsorship, providing flexibility for participants to choose the most suitable option. By examining this table, one can see the range of options available, from Level 4 to Level 5, offering diverse learning experiences tailored to different needs and goals..

[Audio] The company has been experiencing significant financial difficulties due to declining sales and increasing competition. To overcome these challenges, the company must adopt innovative strategies to stay ahead of its competitors. One such strategy is service innovation. Service innovation involves creating new services or modifying existing ones to meet changing customer needs. This approach requires a deep understanding of customer behavior, market trends, and competitor activity. By adopting service innovation, companies can differentiate themselves from their competitors, improve customer satisfaction, and ultimately drive revenue growth. The key to successful service innovation lies in recognizing the value of innovation in driving business survival and customer loyalty. This means understanding how innovation can drive growth, increase customer satisfaction, and ultimately lead to increased revenue. Companies must master the art of idea generation, which involves both divergent and convergent thinking. Divergent thinking allows companies to generate many ideas, while convergent thinking enables them to narrow down these ideas and focus on the best solution. By combining these two approaches, companies can create a robust and effective idea generation process. Additionally, companies must learn to prototype their ideas, creating simple visual representations of an idea to show how it works. Prototypes help companies test and refine their ideas, gather feedback from stakeholders, and make necessary adjustments before moving forward. Furthermore, companies must develop the confidence to pitch their ideas to supervisors or stakeholders for approval. This involves presenting the value of an idea, addressing potential concerns, and securing the necessary resources to bring the project to life. By mastering these skills, companies can drive innovation forward and achieve long-term success..

[Audio] We are now going to discuss the key learning outcomes of our training program. We have all heard the phrase, you only get one chance to make a first impression. In a professional setting, this first impression is often made through our grooming, posture, and attitude. Our professional persona is a reflection of the organization's brand. We need to make sure that we are presenting ourselves in a way that is consistent with our company's values and image. We also need to understand that different customers have different needs. For example, an older customer may prefer a more formal approach, while a younger customer may prefer a more casual and relaxed tone. Understanding customer diversity is crucial in providing excellent customer service. The Go-the-Extra-Mile (GEM) approach is about anticipating the needs of our customers before they even ask. This means being proactive and taking the initiative to ensure that our customers have a positive experience. Effective communication is key in building rapport with our customers. The 7-38-55 rule reminds us that 7% of communication is through words, 38% through tone, and 55% through body language. We need to be aware of how we are communicating, not just through words, but also through our tone and body language..

[Audio] The Service Value Chain is a framework that outlines the various steps involved in delivering excellent customer service. The chain consists of several key components, including the identification of customer needs, the provision of products and services, and the delivery of those products and services. The chain is designed to help staff understand the importance of each step in providing excellent customer service..

[Audio] The course is designed to develop essential skills for frontline staff, junior employees, and new entrants who aspire to become effective team players. By focusing on emotional intelligence, diversity, and basic communication, participants will learn how to work harmoniously in a diverse team environment. They will also gain knowledge on how to achieve business results through team performance and optimize resources effectively. This comprehensive program is tailored to meet the needs of both entry-level and senior executives, providing them with the necessary tools to excel in their roles..

[Audio] The course focuses on integrating leadership principles with practical performance management frameworks. It moves beyond simple supervision to create a high-performance culture. Participants will be equipped with skills to effectively lead and manage their teams. The course covers various aspects of performance management, including strategic planning, motivation, risk management, monitoring and feedback, managing emotional states, and more. By applying these concepts, participants can enhance their leadership abilities and foster a positive work environment..

[Audio] The facilitators of this program are experienced professionals who have worked extensively in the field of people change management. They possess a deep understanding of the complexities involved in leading teams through significant changes. They have extensive experience in implementing various change strategies, including Kotter's 8-Step model and Lewin's Change Model. They know how to facilitate innovation and manage the human element to ensure that the change process is successful. They are skilled in using data-driven evaluation methods to assess the effectiveness of the change. They are adept at systems thinking, anticipating the ripple effects of a change and creating a more resilient organization. They are well-versed in the latest research and methodologies in the field of people change management. They are highly effective in their roles as facilitators, able to communicate complex concepts in simple terms and inspire confidence in their participants. They are passionate about helping individuals and organizations achieve their full potential..

[Audio] The course is designed to help managers and team leaders bridge the gap between high-level company strategy and day-to-day operations. It focuses on key areas like turning big-picture goals into actionable plans, ensuring compliance and ethical management, leading with empathy to support and guide teams, and effectively communicating vision to team leaders. These areas will enable participants to effectively implement strategies, manage stakeholders, as well as lead their teams with emotional intelligence. By mastering these essential skills, managers can drive business success and achieve their organizational objectives..

[Audio] The company has been working on improving its service recovery processes since 2010. Since then, we have developed a comprehensive framework for service recovery which includes several key components. These components include: 1) Creating a culture of service recovery within the organization 2) Identifying and addressing service gaps 3) Developing key skills such as service recovery & resilience, handling "frontline" heat, and systems design 4) Analyzing gaps and cascading procedures to stakeholders 5) Implementing a service recovery system that is robust and well-functioned These components are designed to help organizations improve their service recovery processes by identifying and addressing service gaps, developing key skills, and implementing a robust service recovery system. The goal is to provide a high-quality service experience for all customers. The training program focuses on teaching learners how to identify and address service gaps, develop key skills, and implement a service recovery system. The program covers topics such as: * Service recovery basics * Handling "frontline" heat * Systems design * Service gap analysis * Cascading procedures to stakeholders * Robust service recovery system implementation By mastering these skills, learners will be able to close service gaps for specific customers and evaluate the effectiveness of the entire service recovery process. The training program is designed to equip learners with the knowledge and skills necessary to deliver exceptional service experiences..

[Audio] The company has established a feature level system that categorizes employees into different levels based on their job functions and responsibilities. The first level, Feature Level 1, focuses on demonstrating the company's service vision. Employees at this level are expected to understand and live out the company's vision, mission, and values. They must also foster a customer-centric team culture and operationalize these values in their daily work. To achieve this level, employees must demonstrate their commitment to the service vision and analyze performance to drive team improvement. Employees at this level are typically frontline staff and operational employees who want to make a positive impact. However, managers, supervisors, and team leaders can also benefit from this level as it provides essential skills for strategic leadership and team performance. By achieving this level, employees can enhance their core competency of adhering to service directives and improve overall team performance. This level requires employees to be proactive and take initiative to drive team improvement. It also demands a high level of emotional intelligence and self-awareness. Employees must be able to analyze data and make informed decisions to optimize team performance. Furthermore, they must be able to communicate effectively with colleagues and stakeholders to ensure seamless collaboration. To succeed at this level, employees must be willing to learn and adapt quickly. They must also be able to balance competing priorities and manage their time effectively. Additionally, they must be able to build strong relationships with colleagues and stakeholders to foster a collaborative environment. Overall, Feature Level 1 is an essential step towards developing employees' skills and abilities. It provides a foundation for future growth and development, and it helps employees to become more effective contributors to the organization..

[Audio] The company's approach to service challenges is focused on building resilience and designing recovery protocols. This approach enables professionals to proactively manage service challenges and improve customer satisfaction. The key to this approach is analyzing root causes and developing effective recovery strategies. By doing so, professionals can optimize service recovery plans and achieve better outcomes for both themselves and their customers. The ultimate goal is to empower professionals to become proactive leaders in managing service challenges, which leads to improved customer satisfaction and reduced personal stress..

[Audio] The company has been working on building its relationship with its employees through various initiatives such as training programs and employee recognition schemes. The company aims to foster a positive work environment by encouraging open communication and collaboration among employees. To achieve this goal, the company has established a system of feedback mechanisms that allow employees to provide input on their experiences and suggestions for improvement. The company has also implemented a performance evaluation system that provides regular feedback to employees on their progress and areas for development. The company recognizes that every individual has unique needs and preferences when it comes to communication and collaboration. Therefore, the company has developed a range of tools and resources to support employees in meeting these needs. These include online platforms for virtual meetings and collaboration, as well as physical spaces for face-to-face interactions. The company has also invested in employee wellness programs to promote overall health and wellbeing. The company believes that a happy and healthy workforce is essential for driving business success. By providing a supportive and inclusive work environment, the company aims to attract and retain top talent. The company has also established partnerships with local businesses and community organizations to provide employees with opportunities for growth and development. The company recognizes that every individual has different strengths and abilities, and therefore, it has developed a range of programs and services to support employees in achieving their full potential. These programs and services include mentorship opportunities, career development workshops, and educational resources. The company has also invested in employee engagement initiatives to boost morale and motivation. The company believes that a motivated and engaged workforce is essential for driving business success. By investing in its employees, the company aims to create a culture of excellence and innovation..

[Audio] The ability to prioritize effectively is crucial for effective leadership. Managers must be able to identify tasks that are both urgent and important, and allocate resources accordingly. This enables them to maximize productivity and minimize distractions. The Eisenhower Matrix is a useful tool for categorizing tasks into four quadrants: urgent and important, important but not urgent, urgent but not important, and not urgent or important. By using this matrix, managers can focus on high-priority tasks and eliminate non-essential activities. Effective prioritization allows managers to achieve significant results and make meaningful contributions to their organizations. Effective communication is another key skill for effective leadership. Managers must be able to communicate clearly and concisely, taking into account the needs and perspectives of their team members. This includes active listening, providing feedback, and being approachable. Good communication helps build trust and fosters a positive work environment. Managers who possess strong communication skills are better equipped to handle conflicts and make informed decisions. Developing emotional intelligence is vital for effective leadership. Emotional intelligence encompasses self-awareness, empathy, and social skills. Managers with high emotional intelligence are better able to understand and manage their own emotions, as well as those of their team members. This enables them to create a positive and productive work environment. High emotional intelligence also facilitates collaboration and teamwork, leading to improved performance and increased job satisfaction. Creating a personal development plan is essential for effective leadership. A well-planned development plan helps managers stay focused on their goals and objectives, and ensures they have the necessary skills and knowledge to achieve success. A personal development plan should include specific, measurable, achievable, relevant, and time-bound (SMART) goals. By setting SMART goals, managers can clarify their priorities, allocate resources effectively, and track progress over time. Understanding the dynamics of influence and power is critical for effective leadership. Managers must be aware of how to use their influence and power to motivate and inspire their team members. This includes recognizing the strengths and weaknesses of individual team members, and using persuasive techniques to drive results. Effective use of influence and power enables managers to achieve significant results and make meaningful contributions to their organizations. Mastering emotional intelligence is essential for effective leadership. Emotional intelligence encompasses self-awareness, empathy, and social skills. Managers with high emotional intelligence are better able to understand and manage their own emotions, as well as those of their team members. This enables them to create a positive and productive work environment. High emotional intelligence also facilitates collaboration and teamwork, leading to improved performance and increased job satisfaction. Developing a networking strategy is vital for effective leadership. A well-planned networking strategy helps managers build relationships with key stakeholders, including customers, partners, and colleagues. This includes identifying opportunities for collaboration and mutual benefit, and leveraging these connections to drive business results. Effective networking enables managers to access new markets, secure funding, and gain valuable insights from others..

[Audio] The course is designed to enhance managerial competencies by focusing on developing frontline leadership skills and coaching. This approach enables managers to lead and coach their teams more effectively, resulting in improved employee engagement and productivity. By building organizational talent pipelines and succession plans, participants will gain valuable insights into effective management practices. They will learn how to identify, develop, and retain top talent, as well as create a robust development culture that fosters growth and innovation. The primary goal of the course is to develop both individual performance and team performance, leading to improved overall organizational success. Participants will be equipped with the knowledge and skills necessary to achieve this goal, enabling them to make informed decisions and drive results-driven initiatives. Participants will also have the opportunity to practice their new skills through real-world case studies and simulations, allowing them to apply their learning in a practical setting. This hands-on approach will help build confidence and competence among participants, preparing them for future leadership roles..

[Audio] The process of developing a team leader involves several key elements. These elements include identifying skill gaps, mastering coaching techniques, and facilitating learning. Managers can utilize various tools such as the GROW model and competency mapping to achieve these goals. Furthermore, learning to recognize and respond effectively to emotional states during feedback sessions is essential. As team leaders progress through different levels, they are expected to retain high-potential employees, implement succession planning, and foster engagement. Organizations can optimize their talent development processes by analyzing return on investment (ROI) and reviewing the effectiveness of their strategies. This enables them to make informed decisions about their future growth and development..

[Audio] The course provided by Ascendo Academy offers knowledge and skills to navigate environmental, social and governance issues in organizations. This comprehensive course covers ESG disclosure and reporting, as well as sustainable practices like mushroom cultivation. By taking this course, participants can gain a deeper understanding of the importance of ESG factors in driving long-term success and sustainability. The course is designed for those who want to make a positive impact on their organization's social and environmental footprint. With expert instructors and an engaging curriculum, this course is ideal for anyone looking to enhance their knowledge and skills in this critical area..

[Audio] The key aspects of this course are learning about air law and regulations, aerodynamics and performance, data analysis and communication, operational settings, post-flight analysis, and practical flight training. Students will gain hands-on experience through simulator training and supervised outdoor flying. The main goal of the course is to bridge the gap between hobbyists and professional operators by focusing on safety, regulations, and operational precision..

[Audio] The course covers the fundamentals of aerial photography and videography, including the principles of composition, lighting, and camera movement. Students will learn how to use aerial cameras and drones to capture high-quality images and videos from unique perspectives. The course emphasizes the importance of safety and regulations in aerial production, covering topics such as pilot training, aircraft maintenance, and adherence to aviation laws. Students will also gain hands-on experience with aerial camera systems, including manual settings and stabilization methods. By the end of the course, students will have mastered the skills needed to produce professional-grade aerial content..

[Audio] We are now going to discuss the various courses offered by Ascendo Academy in the area of Food Safety. We have courses at different levels, catering to the needs of various learners. Our Level 1 courses are designed to provide a comprehensive understanding of food safety principles and practices. We offer courses in English and Chinese, and also have a refresher course for those who need to update their knowledge. Additionally, we have an AOP (Assessment of Professional Practice) course for those who require a more practical approach to learning. Our Level 2 courses focus on workplace safety and health for food and beverage operations, and we also offer an AOP course for those who need to demonstrate their skills in a practical setting. We strive to provide high-quality training that meets the needs of our learners and helps them to achieve their goals. Our courses are designed to be engaging and interactive, and our expert trainers are committed to providing the best possible learning experience. By choosing Ascendo Academy, learners can be confident that they are receiving top-notch training that will equip them with the knowledge and skills they need to succeed in their careers. We are committed to helping learners achieve their full potential and make a positive impact in their workplaces. Our courses are designed to be relevant and practical, and we are constantly updating our content to ensure that it remains current and relevant. We believe that learning should be a positive and enjoyable experience, and we strive to create a supportive and inclusive learning environment that encourages learners to ask questions, share their ideas, and learn from one another. By working together with our learners, we can achieve great things and make a real difference in the world. Our courses are designed to be flexible and adaptable, and we offer a range of options to suit different learning styles and needs. We are committed to providing high-quality training that is tailored to the needs of our learners, and we are dedicated to helping them achieve their goals and make a positive impact in their workplaces. We believe that learning should be a collaborative and engaging experience, and we strive to create a learning environment that is supportive, inclusive, and fun. By choosing Ascendo Academy, learners can be confident that they are receiving top-notch training that will equip them with the knowledge and skills they need to succeed in their careers. We are committed to helping learners achieve their full potential and make a positive impact in their workplaces. Our courses are designed to be relevant and practical, and we are constantly updating our content to ensure that it remains current and relevant. We believe that learning should be a positive and enjoyable experience, and we strive to create a supportive and inclusive learning environment that encourages learners to ask questions, share their ideas, and learn from one another. By working together with our learners, we can achieve great things and make a real difference in the world. Our courses are designed to be flexible and adaptable, and we offer a range of options to suit different learning styles and needs. We are committed to providing high-quality training that is tailored to the needs of our learners, and we are dedicated to helping them achieve their goals and make a positive impact in their workplaces. We believe that learning should be a collaborative and engaging experience, and we strive to create a learning environment that is supportive, inclusive, and fun. By choosing Ascendo Academy, learners can be confident that they are receiving top-notch training that will.

[Audio] Our courses are designed to equip individuals with the necessary knowledge and skills to maintain safe and secure working environments, ensuring compliance with regulatory requirements. By taking these courses, participants can enhance their understanding of food safety principles, improve their ability to manage risks, and develop effective strategies for maintaining high standards of quality and hygiene. Whether you're looking to upgrade your skills or expand your knowledge, our courses offer valuable insights and practical guidance to help you succeed in the food industry..

[Audio] Environmental control coordinators are responsible for maintaining cleanliness and hygiene standards in various establishments including schools, hospitals, and other public places. The course provided by Ascendo Academy is designed to equip coordinators with the necessary knowledge and skills to effectively manage environmental sanitation programs. Participants will gain an understanding of the regulatory framework, roles and responsibilities, pest management, cleaning and disinfection, indoor air quality, and programme implementation. This comprehensive training program is essential for anyone appointed to oversee sanitation standards in specified premises..

[Audio] The importance of environmental cleaning courses cannot be overstated. These courses are essential for maintaining a safe and healthy environment for occupants. They cover various aspects of cleaning operations, including chemical handling and effectiveness management, furniture maintenance, vertical surface maintenance, and public hygiene maintenance. The courses also emphasize the need for workplace safety and health practices implementation. By taking these courses, individuals can gain knowledge on how to effectively clean and maintain different types of surfaces, including horizontal and vertical surfaces. This knowledge can help prevent accidents and ensure a clean and healthy environment. Environmental cleaning courses provide valuable insights into the proper use of chemicals and equipment, which is critical for preventing contamination and ensuring compliance with regulations. Moreover, recognizing the value of environmental cleaning courses can create opportunities for improving health and well-being outcomes..

[Audio] The course provides training on workplace safety and health systems, customer service, equipment and inventory management, and other related topics. This training helps organizations to improve their overall performance by enhancing their safety and health practices. The courses are designed to be flexible and adaptable to meet the needs of different types of organizations. They also provide opportunities for learners to engage with each other through discussion forums and online communities. The courses are delivered in both synchronous and asynchronous formats, allowing learners to choose the format that suits them best. The courses cover a wide range of topics, including workplace safety and health, customer service, equipment and inventory management, and more. By taking this course, individuals can gain the knowledge and skills necessary to effectively manage these aspects of their job..

[Audio] The course provides comprehensive training on security management, focusing on various aspects such as guard and patrol, access control, deterrence, incident response, and security risk analysis. Participants will gain hands-on experience in managing security incidents, conducting security screenings, and leading teams of security officers. The training covers both theoretical knowledge and practical skills required for effective security management. By the end of this course, participants will have developed the necessary skills and knowledge to effectively manage security operations and contribute to creating a secure environment..

[Audio] Ascendo Academy provides a range of training programs designed to equip employees with essential skills and knowledge to excel in their roles. The training programs are delivered in partnership with industry experts and are tailored to meet the specific needs of each organization. The programs cover a wide range of topics including service, leadership, and digital skills. These topics are relevant to various industries and are designed to help employees develop new skills and improve existing ones. The training is highly practical and flexible, allowing employees to apply the skills learned on-the-job. The courses are WSQ-registered, ensuring compliance with occupational progressive wage requirements..

[Audio] The company has been working on a new project for several years, but it has not yet been completed due to various reasons such as lack of resources, funding issues, and other problems. The project was initially planned to be completed within two years, but now it seems that it will take much longer than that. The company's management team has been trying to find ways to overcome these challenges, but so far they have had limited success. They have tried to secure additional funding, hire more staff, and improve their processes, but none of these efforts have yielded significant results. Despite this, the company remains committed to completing the project, and they are exploring alternative solutions to overcome the current obstacles. They are also considering external experts to help them with the project..

Funding & reimbursement. Summary Table of Benefits for SMEs Feature Tax Deduction Cash Option Course Funding Manpower Cost Benefit Description 400% deduction on first $400k training expenditure (YA2024-2028) 20% cash conversion on up to $100k qualifying expense ($20k max) Up to 90% subsidy on WSQ course fees (ETSS) Absentee Payroll funding at $4.50 per hour.

[Audio] The Enterprise Innovation Scheme provides significant tax benefits for Small and Medium-sized Enterprises (SMEs). With this scheme, SMEs can enjoy a 400% tax deduction on the own qualifying training expenditure per year. This means that for every dollar spent on training, the business can deduct four times its value from its taxable income. Additionally, if the SME is not profitable or has insufficient taxable income, it can opt to convert up to $100000 of the total qualifying expenditure into a non-taxable cash payout of 20%. This allows for a maximum cash payout of $20000 per year. It's also worth noting that the training must meet certain criteria to be eligible for the Enterprise Innovation Scheme. These include being eligible for SkillsFuture Singapore (SSG) funding and being aligned with the Skills Framework. Furthermore, the qualifying expenditure is calculated based on the net cost basis, taking into account any government subsidies or grants received..

[Audio] The company has been providing training programs for its employees since 2005. The training programs have been designed to enhance the skills of its employees and improve their productivity. The company has also provided training programs for its partners and clients. The company's training programs have received positive feedback from its stakeholders. The company has also implemented various measures to ensure that its training programs are effective..

[Audio] The links provided on this page offer various resources and funding options for businesses and individuals looking to develop their skills and enhance their productivity. The SkillsFuture Enterprise Credit Scheme (SFEC) provides financial support for enterprise-level training initiatives. The Enterprise Innovation Scheme (EIS) offers tax incentives for companies investing in innovation and technology. Additionally, the Enhanced Training Subsidies for Small and Medium Enterprises (ETSS) scheme provides subsidies for training programs. For those who have missed work due to illness or injury, the Absentee Payroll Funding scheme can help with payroll costs. These resources can be accessed through the provided links, offering valuable assistance to individuals and organizations seeking to improve their performance and competitiveness..

[Audio] The various schemes available can significantly enhance the value of WSQ training by providing additional forms of support. For instance, the Workforce Development Grant can help fund broader planning and funding initiatives, while the Enterprise Development Grant can subsidize technology that supports training outcomes. The Workforce Transformation Programme also offers extra funding for eligible workers who undergo reskilling or career conversion. Furthermore, the Capability Building/Up-skilling scheme provides subsidies for training within transformation projects. These complementary schemes can greatly benefit organisations looking to invest in their employees' growth and development..

[Audio] The Career Conversion Programme (CCP) aims to enhance the workforce by acquiring new skills and knowledge for mid-career employees. This programme helps organizations grow and develop by providing opportunities for mid-career employees to acquire new skills and knowledge. The CCP framework provides three main modes of delivery: Place-and-Train, Attach-and-Train, and Job Redesign (JR) Reskilling. In the Place-and-Train mode, the employer partners with Ascendo Academy to provide on-the-job training to selected mid-career employees. These employees will then take on new roles within the organization. In the Attach-and-Train model, the employer hosts the training and work attachments for mid-career employees in growth job roles. The JR Reskilling approach involves the employer sending existing employees to receive training and develop new skills. This can lead to career advancement and increased productivity. All three models require the employer to register as a Singaporean company, offer employment contracts with suitable remuneration, and commit to the training arrangements for the selected employees. Companies participating in these programmes may also offer flexible working arrangements, such as part-time employment, and still qualify for support under the CCP scheme..

[Audio] The Career Conversion Programme offers individuals the chance to switch careers and enter new fields with high earning potential, supported by financial assistance of up to 90% of their salary. The programme allows individuals to explore different sectors across around 30 industries, including manufacturing, construction, and services. There are three types of programmes available: Place-and-Train, where companies hire job seekers and provide on-the-job training; Attach-and-Train, where companies host job seekers and provide training and work experience; and Job Redesign (JR) Reskilling, where existing employees undergo reskilling to take on new and challenging jobs. These new jobs often involve emerging technologies or have long-term prospects for advancement. They are typically identified through industry transformation maps..