First Quality Interiors

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First Quality Interiors

Meet

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Congratulations!

You’ve taken the next step towards a rewarding career with a company that has a passion for delighting the customer as well as our employees!

We wanted to take the time to tell you a bit about our company and what you can expect from the Retail Sales Associate role and we look forward to meeting you soon!

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About Us

First Quality Interiors is a fast-growing floor covering provider headquartered in Charlotte, NC. We provide residential replacement sales and installation of floor covering materials such as laminate, hardwood, LVP (luxury vinyl plank), carpet and sheet vinyl to markets throughout the Carolinas.

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Founded in 2017 in Charlotte, NC, First Quality Interiors set out to make the floor purchasing process as easy as possible for our customers. Since then, we’ve enjoyed tremendous growth and we continue to fine-tune our processes to keep up with market changes and the evolving industry.

About Us

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Our Process

Our Customer Service team works diligently each day facilitating residential customer inquiries from various marketing hubs in order to schedule sales appointments for our sales reps.

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During the call, they gather crucial information such as rooms desired, flooring type, and of course all contact information.

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Our Process

Once the appointment is scheduled, sales reps get a real-time notification of the appointment with all CSR notes as well as the booked time on their calendar.

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Our Process

Happy Customers are Loyal Customers

Sales Reps will service the customer using First Quality Interiors’ proprietary sales process to “wow” the customer and help win the sale.

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Bonus: Provided leads are on top of whatever leads the sales reps acquire on their own. Commission earnings are uncapped!

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How You’re Set Up for Success

All sales reps will receive everything needed to be set up for success. All the tools needed to get the job done will be provided including:

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Fully wrapped company van equipped with product samples

Laser measure tool - measure square footage from wall to wall - no tape measure needed

iPad with internal CRM system and measuring/quoting software

Dedicated phone number - VOIP system app for your phone - Customers will not be calling your personal phone number .

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Bonus: Customers have many payment options including financing at 0% which aids in the closing process.

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Benefits & Perks Benefits are available after the initial 90 days of employment

Employer contributed insurance Medical (PPO and HSA options) Dental Vision Life

Time off - 10 days the first 2 years of employment and 15 days 2 years and beyond.

All major holidays off (from day 1 of employment)

All Sundays off

Weekly pay

Uncapped commissions

Employee discounts

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We look forward to meeting you!

1200 Westinghouse Blvd. Suite G Charlotte, NC 28273