Rota Certa – Reimagining Emergency Dispatch for Rural Areas

[Audio] Rota Certa – Reimagining Emergency Dispatch for Rural Areas Our solution for a real problem.

[Audio] A Call That Almost Didn’t Reach Misrouting Challenges Duplicate street names in rural areas can lead to critical misrouting of emergency services, causing delays in care. Impact on Patients Delays in emergency care can significantly affect patient outcomes,. Importance of Accurate Addressing Clear and distinct addressing systems are crucial in rural areas to ensure timely response from emergency services. An ambulance misrouted due to duplicate street names in rural villages, delaying care for a patient in respiratory distress. Imagine it is you calling for help - and watching the ambulance drive past your village..

[Audio] Who We’re Speaking To Audience Connection Our approach is centered on building trust with EMS professionals, policy makers, and community advocates. We recognize the challenges faced by these groups. Understanding Your Needs We have listened to your stories and understand the pressures you face in your roles. Our solution is designed with your needs in mind. Trust and Lives This initiative is not just about technology; it’s about ensuring trust and saving lives. We are dedicated to creating impactful solutions. This is not just about technology. It's about trust, time, and lives. 2. Audience Connection Slide Title: "Who We're Speaking To" To all EMS professionals, policy makers, tech partners, and rural community advocates. We know the pressure you face. We've listened to your stories. This solution is built with you, for you 3. The Problem Slide Title: "When GPS Fails, Lives Are at Risk".

[Audio] When GPS Fails, Lives Are at Risk GPS Overreliance Emergency services often depend heavily on GPS technology, which can lead to critical failures in rural areas without proper infrastructure. Ambiguity in Addressing Ambiguous or unclear addresses can lead to confusion for EMS teams, resulting in delays that can be life-threatening. Inconsistent Protocols Inconsistent emergency protocols in rural areas can hinder response efforts, affecting the timely delivery of critical services. Impact on Response Times Rural EMS response times are significantly longer compared to urban areas, raising the stakes in emergency situations. Describe the systemic issue: address ambiguity, GPS overreliance, and inconsistent protocols in rural EMS. Use data from the report: e.g., rural EMS response times in Sweden are double those in urban areas [1]. Emotional hook: "Seven lives lost in Queensland due to address confusion. One is already too many." 4. The Pain Points Slide Title: "What's Broken?" List key pain points:.

[Audio] What’s Broken? GPS Limitations Current GPS technology has limitations that can affect emergency response times and accuracy, impacting overall service delivery. Caller Communication Gaps Communication gaps between callers and dispatchers lead to misunderstandings, delays, and reduced effectiveness in emergency situations. Dispatcher Stress High levels of stress among dispatchers can hinder their performance and decision-making abilities during critical moments. Inconsistent Regional Protocols Variability in protocols across regions can create confusion and inefficiencies in emergency response operations. GPS limitations Caller communication gaps Dispatcher stress Inconsistent regional protocols Use visuals like a stakeholder value map to show ripple effects across the EMS ecosystem..

[Audio] Meet Rota Certa Prototype Introduction Meet Rota Certa, an innovative interactive dispatcher interface designed for modern logistical challenges. PowerPoint Simulation Present a short clip or screenshot of the clickable PowerPoint simulation showcasing the user experience. Decision Support System Rota Certa is more than a tool; it serves as a critical decision support system for efficient dispatching. 5. The Solution Slide Title: "Meet Rota Certa" Introduce the prototype: an interactive dispatcher interface combining GPS and verbal confirmation. Show a short clip or screenshot of the clickable PowerPoint simulation. Highlight the innovation: "It's not just a tool—it's a decision support system.".

[Audio] Precision. Trust. Equity. Faster Dispatch Improved dispatch systems provide faster response times, ensuring timely care for patients in emergencies. Reduced Patient Risk Enhanced systems minimize patient risk through accurate data and effective communication in urgent situations. Confidence in Care Greater confidence in rural emergency care delivery, increasing trust in healthcare services for communities. 6. Why It Matters Slide Title: "Precision. Trust. Equity." Explain the value proposition: Faster, more accurate dispatch Reduced patient risk Greater confidence in rural emergency care Quote user feedback: "Clear, intuitive, and life-saving.".

[Audio] Built on Research, Backed by People Citing Academic Studies Academic studies provide a foundational basis for the project, validating our approach and methodologies through rigorous research. Stakeholder Interviews Engaging stakeholders through interviews helps gather diverse insights, ensuring the project meets real-world needs and expectations. Co-Creation Process The co-creation process involves collaboration with users, allowing for tailored solutions that resonate with their experiences and feedback. Before-and-After Scenarios Showing before-and-after scenarios illustrates the impact of the project, highlighting improvements and successful outcomes. 7. Evidence & Impact Slide Title: "Built on Research, Backed by People" Cite academic studies and stakeholder interviews. Mention the co-creation process and testing with real users. Show before-and-after scenarios or a comparison animation (as suggested in the report)..

[Audio] From Prototype to Practice Co-Design Workshops Organize co-design workshops with EMS professionals to collaboratively develop and refine practical solutions for emergency services. Pilot Testing Conduct pilot testing of the prototype in rural dispatch centers to assess effectiveness and gather user feedback. Integration with Systems Focus on integrating the solution with GIS and existing emergency systems for seamless operation and improved response times. 8. What's Next Slide Title: "From Prototype to Practice" Outline next steps: Co-design workshops with EMS professionals Pilot testing in rural dispatch centers Integration with GIS and emergency systems.

[Audio] The Team behind Rota Certa Basiratu Ibrahim Evangelia Romanopoulou Ivo Reis Leticia Santos Maria Ivanel Simon Lewerenz This slide highlights key contributors to the Rota Certa initiative. Each team member plays a vital role, from management and design to technical support and community engagement. Their diverse expertise ensures a comprehensive approach to improving emergency dispatch services in rural areas..

[Audio] Conclusion Importance of Our Solution Our solution addresses critical issues that the audience faces, making it an essential tool for navigation support. Safety and Reliability Implementing Rota Certa will significantly enhance safety and reliability in navigation, providing peace of mind. Saving Lives Ultimately, our solution aims to save lives by improving navigation and addressing potential hazards effectively. In conclusion, we emphasize the importance of our solution in addressing the critical issues faced by our audience. By implementing Rota Certa, we can significantly improve safety and reliability in navigation, ultimately saving lives..