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[Virtual Presenter] Good Morning everyone. Today, I am going to present to you the roadmap beyond 2030 for MOH Brunei, which provides comprehensive support from SAP and Cerner, on-premise hosting, and industry best practice from the region. By the end of this presentation, you will understand how Bru-HIMS 2.0 can provide smart experiences, seamless efficiency, and service excellence..

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[Audio] Moving forward, this next slide will focus on what we plan to achieve beyond 2030. This table outlines our strategy for service excellence in Bru-HIMS 2.0 and provides an executive summary of our progress. It also covers our support for SAP and Cerner, our solution components, and our plan for customers in the region. Now, let's take a look at the details..

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[Audio] SAP, as a leader in the healthcare sector, has created a perpetual license to enable customized and improved operations of the Brunei Ministry of Health (MOH Brunei) that are sustainable beyond 2030. Moreover, with our Customer Specific Maintenance, we provide a safe environment to protect the Brunei healthcare sector. These measures guarantee a secure and reliable system that meets the healthcare needs of Brunei..

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[Audio] Our customer-specific maintenance plans for the next 10 years have been outlined. From 2023 to 2027, we have a Mainstream Maintenance plan which offers extended maintenance at a price of 22% plus CPI. This plan provides support packages, problem resolution and global support. While from 2027 to 2030, we have an Extended Maintenance plan at a price of 24% plus CPI. This too includes support packages, problem resolution and global support. We trust that these plans will prove advantageous to our customers and lead us to reach our ambitions of smart experience, seamless efficiency and service excellence in the years ahead..

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[Audio] For the past few years, we have been striving to take our service excellence to the next level. We have accomplished this by integrating our EMR system with lab and radiology systems and modernizing our clinical environment. We have additionally implemented SAP ERP modules for purchasing, inventory management, finance, and controlling into our workflow. Furthermore, SAP IS-H patient management and patient accounting has been integrated to offer a seamless experience. We have also included add-ons such as Central Sterile Supply Department, Diet, and Linen Elsevier Order sets, and Quippe for clinical documentation, all based on industry best practices from the region. With the introduction of Bru-HIMS 2.0 Smart Experience, we are now equipped to move towards a smarter and more efficient healthcare experience..

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[Audio] We can look ahead to the future of Bru-HIMS 2.0 with certainty. For the last seven years, we have concentrated on making a smart experience, effortless effectiveness, and service superiority. This has supplied us with the base for a plan past 2030. Our timeline observes the next five to fifteen years of advancement for Bru-HIMS 2.0. During the upcoming five-year period, we are zeroing in on improving the platform to provide a total scope of services and assistance. Over the following fifteen years, we will drive further development and establish the platform as a top-notch world-class service. We are devoted to keeping on forming Bru-HIMS 2.0 into the standard for smart experience, effortless effectiveness, and service superiority..

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[Audio] Bru-HIMS 2.0 enabled Parkway Hospitals and Raffles Medical to provide a smarter healthcare experience by ensuring smooth efficiency and outstanding services. The project to transition from EHP 4 to EHP 8 began in 2013 and is ongoing. Similarly, Community Hospitals adopted the Bru-HIMS 2.0 platform from 2014 to 2018. There are no definite plans for the future after 2027, with both Hospitals continuing to use IS-H and i.s.h.med respectively..

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[Audio] Today, technology is an integral part of healthcare delivery, and Bru-HIMS 2.0 Smart Experience ensures that hospitals around the world can access and implement the latest digital solutions to provide their patients with the best possible care. We have implemented our integrated solution in two hospitals, Siriraj Hospital in Bangkok and Mitra Keluarga Group in Indonesia, with the first phase going live in 2018 and the second phase expected to be completed in 2024. For the next 10 years, we will continue to provide our IS-H, i.s.h.med support, and while the future past 2027 remains undecided, we are confident that our solutions will be at the leading edge of healthcare innovation..

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undefined. [Audio] We are aware of the importance of having not only modern facilities but also the right tools to guarantee smooth efficiency and top-level service. To achieve this, we are carrying out and developing the Bru-HIMS 2.0 protocol, leading to the implementation of an effective healthcare management system that will update the standard. By tackling these topics and laying the ground for a powerful healthcare system overhaul, we are driving the way forward for the future of healthcare..

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[Audio] The Bru-HIMS 2.0 Smart Experience allows for efficient services, powered by groundbreaking SAP-ISH EMR, ERP, and Add-Ons. Our Clinical Order Processing, Care Planning, Electronic Patient Charting, Clinical Documentation, and Patient Management give your organization a cutting edge. We also provide Patient Accounting, Material Management, FICO, CCIS, Laboratory, Diet,CSSD, Linen, and Mobile Solutions, both online and offline..

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[Audio] We are proud to present Bru-HIMS 2.0, a smart experience designed for seamless efficiency and service excellence that will take us beyond the year 2030. In response to requests for information about the structure of support post-2030, we have developed a strategy that includes substantial support from SAP until the end of 2027. Following this, MOH can opt for extended support up to 2030-2031, in addition to customer specific maintenance with no end date. We are committed to being the single point of contact while our customer is on Customer Specific maintenance, and SAP will ensure to look into all messages logged by MOH. Furthermore, for support beyond 2030, processing of problems will be customer-specific. Bru-HIMS 2.0 is the perfect solution to ensure service excellence and seamless efficiency beyond the year 2030..

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[Audio] It is important to note that continuing the development of Bru-HIMS 2.0 is an ongoing process. We have identified several important tasks that must be addressed in order to keep on schedule. These tasks include reviewing and approving meeting minutes, defining roles and duties for the Change Management group, and agreeing on deadline dates for meetings. With careful preparation and synchronizing, we can guarantee that the project is completed on schedule and with excellent results..

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[Audio] We are pleased to introduce Bru-HIMS 2.0, our new technology platform. This platform was created to increase the efficiency of integrated health information systems. Its user-friendly interface allows users to quickly access patient healthcare records conveniently. Furthermore, it is designed with a high level of security, preventing third-party access to health data. Lastly, the platform provides a variety of features that will help improve healthcare service to the customer. We anticipate the potential this technology brings for the future and are confident it will help elevate our service beyond 2030..

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[Audio] The update to the CCU is crucial to the project's success. An issue was discovered in Ward 23's AHU room, causing flooding and necessitating the change of the aircond conduit. Work is underway to address this and, when complete, the BAP test can be carried out. Concerning the Conference Room Pilot, we were given permission to proceed with the project, planned for 27 January 2024. The pilot will take place at RIPASH, Dewan Alfiah and Health Promotion Center, and the schedules are currently being revised. We have 22 units of CCU that have been mounted, tested and are ready for use, with 134 more units recently arriving. These are being labelled with asset tags, with further talks planned regarding distribution and any additional units that are needed. Terminal cleaning at RIPASH awaits management decision before the BAP test can be done. We anticipate the successful conclusion of the project which will bring about greater services to our customers..

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[Audio] Smart technology is essential for a seamless experience. To reach service excellence, it is necessary to integrate TAFIS 2.0 and Bru-HIMS 2.0 innovatively. Decision and direction taken between MOH and MOFE is the foundation for the commencement of BBP phase. MOFE communicated to MOH concerning the issuing of purchase orders and payments which need to be completed via TAFIS 2.0. Working together, MOH, MOFE and Dynamik will work on the circulation of data and the production of integration specification documents. This aim will be achieved before the end of December 2023. Through Bru-HIMS 2.0 Smart experience, efficiency and higher service quality can be accomplished..

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[Audio] As the world advances and technology develops, Bru-HIMS 2.0 service aims to extend its features and offer a cutting-edge experience for customers. Our plan beyond 2030 emphasizes the worth of this effort, looking to escalate the speed and superiority of the service. To guarantee our initiatives are fruitful, we need to ensure that our CRP slides deliverables are achieved. With determination, concentration and commitment, we are confident that we can reach our target..

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[Audio] As we progress, we must use the most effective tools to uphold our organization and the customer experience. Bru-HIMS 2.0 and its Smart Experience leverage technological advancements to grant seamless efficiency and service excellence. We must build on our past accomplishments and go beyond 2030. To wholly realize our objectives, deliverables for CRP slides are essential. Having correct processes and procedures in place guarantees that our goals are attained and customers are delivering superior service..

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[Audio] As we near the completion of our work in implementing Bru-HIMS 2.0, it is essential that all hospitals associated with the rollouts are accounted for. The 3 Private Hospitals, JPMC, PJSC and GJ, still need to make a decision on whether or not they will use Bru-HIMS 2.0. Requirements must be finalized and documented by the end of the BBP phase and MOH must officially confirm the direction for the adoption of their hospital process design. We need to ensure that all requirements for these private hospitals are fully captured and resolved by 5th January 2024..