Real Estate Services Updated1

ONEVIRTUAL SOLUTIONS WELCOME TO YOUR PARTNER IN RELIABLE, INDUSTRY-SPECIFIC VIRTUAL ASSISTANCE.

OUR WORKFLOW ABOUT US OUR SERVICES OUR SOLUTION TABLE OF CONTENTS OUR TEAM TESTIMONIALS EXPERIENCE CONTACT US COMPANIES WE WORK WITH ENDING.

FOUNDED IN 2013 BY ILOILO CITY-BASED ENTREPRENEUR RENE TEMBLADOR, WE STARTED AS A HOME-BASED OUTSOURCING CENTER WITH ONLY BASIC PCS, A BROADBAND CONNECTION, AND TWO BROTHERS SUPPORTING US REAL ESTATE PROFESSIONALS. TODAY? WE’RE ONE OF THE PHILIPPINES’ FASTEST-GROWING HOMEGROWN OUTSOURCING COMPANIES. ABOUT US FROM HUMBLE BEGINNINGS TO INDUSTRY LEADER WHAT SETS US APART: UNLIKE BPO BRANDS TIED TO INTERNATIONAL NETWORKS, OVS THRIVES ON ITS CREATIVE AND EFFICIENT FILIPINO VAS COMMITTED TO ONE MISSION: TO HELP BUSINESSES OUTSOURCE WITH CONFIDENCE AND CREATE THEIR OWN SUCCESS STORIES..

SINCE 2013, WE HAVE BEEN HELPING INTERNATIONAL CLIENTS STREAMLINE OPERATIONS, INCREASE PRODUCTIVITY, AND BE THE BACKBONE OF WORKFORCES THAT DON’T HAVE ENOUGH HANDS ON DECK. EXPERIENCE REAL ESTATE – LEAD GENERATION, TRANSACTION COORDINATION, LISTING MANAGEMENT HEALTHCARE – TELEHEALTH SUPPORT, PATIENT COMMUNICATION, MEDICAL DOCUMENTATION CLEANING COMPANIES – BOOKING, REPUTATION, AND CLIENT MANAGEMENT INDUSTRIES WE’VE WORKED WITH: FROM HUMBLE BEGINNINGS TO INDUSTRY LEADER.

LEADERSHIP TEAM RENE NIÑO TEMBLADOR FRANCIS JOHN DELGADO TSYX KAY SUMALANGCAY CHIEF EXCECUTIVE OFFICER DIRECTOR OF SALES AND MARKETING OPERATIONS MANAGER.

YRA LYNN SUMAGAYSAY TEAM MANAGER MICHELLE DIANNE DE LA CRUZ TEAM MANAGER MONICA AYANNA DORILLO TEAM MANAGER OUR TEAM MANAGERS WILSON OLIVIER GAZER OIC DM & WD PROJECT MANAGER ADONIS CANONICATO JR. TEAM MANAGER - DM SIANROE JOSEPH CEBALLOS TEAM MANAGER.

DENNIS TABALDO SENIOR WEB DEVELOPER KEHN TAGALOG SYSTEMS ADMINISTRATOR KARLO TAGALOG TECHNICAL SUPPORT OUR TECH SUPPORT TEAM.

HEALTHCARE VIRTUAL ASSISTANT CONSTRUCTION VIRTUAL ASSISTANT CLEANING VIRTUAL ASSISTANT OUR SERVICES REAL ESTATE VIRTUAL ASSISTANT MORTGAGE VIRTUAL ASSISTANT DIGITAL MARKETING VIRTUAL ASSISTANT.

Your Virtual Assistant can manage your listings, coordinate with your transactions, and even do market research for potential buyers, sellers, and investors for your properties. Real Estate Virtual Assistants possess the technical skills to manage your real estate tasks in order for you to focus on closing deals. REAL ESTATE VIRTUAL ASSISTANT SERVICES PACKAGE NON-VOICE SERVICES Social Media Management Digital Marketing Website Management Graphic Design Content Creation Transaction Coordination Escrow and Lender Follow-Up (via email/chat) Buyer-Seller Communication (non-voice) REO Support CMA Research Contacts Database Management CRM Management Calendar Management Property Management Email Campaigns Listing Coordination Document Preparation Data Entry and Reporting Market Research Lead Nurturing via Email Online Reputation Monitoring Blog Writing Newsletter Creation Virtual Staging Coordination Compliance Tracking E-signature Management.

REAL ESTATE Our Real Estate Voice Virtual Assistants specialize in high-impact Inside Sales Agent (ISA) tasks that demand exceptional communication skills, strategic thinking, and industry fluency. These professionals are trained to represent your brand with confidence, empathy, and precision across every client interaction. Why High-Caliber Talent Matters: These roles require more than just a pleasant voice— they demand persuasive communication, emotional intelligence, and a deep understanding of real estate dynamics. Our Voice VAs are trained to handle complex conversations, build rapport quickly, and drive measurable results VIRTUAL ASSISTANT SERVICES PACKAGE ISA Lead Generation Circle Prospecting (FSBO, Expired, Just Sold, Just Listed) Lead Follow-Up via Phone CRM Updates via Call Appointment Scheduling Showing Feedback Collection Customer Service & Support Live Chat Support (with voice handoff) Inbound Call Handling Outbound Campaigns Call Pre Qualification Open House Callbacks Survey Calls VOICE SERVICES.

YOUR SELECTED PACKAGE Designed for businesses that require 8 hours/day or more of dedicated VA support. Recommended for ongoing operations, client management, lead generation, and multi-project workloads. Maximizes productivity with consistent daily support and faster task turnaround. FULL-TIME PACKAGE DEDICATED VA – 8 HOURS/DAY 1 TEAM LEADER CLIENT SERVICES MANAGER 24/7 TECHNICAL SUPPORT TEAM QUALITY ASSURANCE TEAM WEEKLY TRAINING Payment for services will be billed in advance to cover twenty-two (22) days. Our billing department typically sends the invoice for advance payment every twenty (20) working days. $1,800/NON-VOICE $2,000/VOICE.

YOUR SELECTED PACKAGE This package is ideal for small teams or independent entrepreneurs who need a little help with daily operations, typically requiring around 4 hours of VA support per day. Perfect for handling administrative tasks, appointment scheduling, social media updates, and short-term campaigns. Cost-effective option without compromising on service quality. PART-TIME PACKAGE $1,000/NON-VOICE DEDICATED VA – 4 HOURS/DAY 1 TEAM LEADER CLIENT SERVICES MANAGER 24/7 TECHNICAL SUPPORT TEAM QUALITY ASSURANCE TEAM WEEKLY TRAINING Payment for services will be billed in advance to cover twenty-two (22) days. Our billing department typically sends the invoice for advance payment every twenty (20) working days. $1,200/VOICE.

TEAM YOU The Roles of Your Main Point of Contact: OPERATIONS MANAGER The Roles of Your VA's Direct Supervisor: TEAM MANAGER The Role of Your Dedicated VA: VIRTUAL ASSISTANT The Roles of Your IT Team On Duty 24/7 IT 24/7 Your CLIENT.

Team Manager The Roles of Your VA's Direct Supervisor: Daily Oversight: Makes sure your VA stays productive and meets quality standards Quality Control: Reviews work before it reaches you to ensure it meets expectations Direct Support: Helps your VA solve problems and improve their performance Regular Updates: Keeps you informed about progress and any issues that come up Operations Manager The Roles of Your Main Point of Contact: Account Support: Handle any concerns about performance, billing, or service changes Service Adjustments: Process requests to pause service, replace your VA, or modify your contract Problem Solving: Quickly resolve any issues to keep your service running smoothly Client Success: Ensure you're getting the results you need from your virtual assistant Client Your Role: Clear Instructions: Communicate to your VA exactly what you need done and how you want it completed Access & Tools: Share logins for CRM systems, software, and platforms your VA will need Weekly Goals: Set priorities and deadlines so your VA knows what's most important. Regular Check-ins: Stay in touch for updates and provide feedback on completed work. Virtual Assistant The Role of Your Dedicated VA: Task Execution: Tackle assigned projects efficiently and according to your specifications Proactive Communication: Deliver regular progress updates and ask questions when clarification is needed Quality Focus: Double-check work before submission to nail accuracy and completeness Time Management: Juggle tasks based on your goals and hit established deadlines Continuous Learning: Adapt to your preferences and polish processes over time SIMPLE, TRANSPARENT, AND EFFECTIVE FLOW OF PRODUCTIVITY Our straightforward three-step process ensures smooth collaboration between you and your dedicated virtual assistant team. OUR WORKFLOW CLIENT YOUR ROLE: THE ROLES OF YOUR MAIN POINT OF CONTACT: OPERATIONS MANAGER TEAM MANAGER THE ROLES OF YOUR VA'S DIRECT SUPERVISOR: VIRTUAL ASSISTANT THE ROLE OF YOUR DEDICATED VA:.

📅 Content Planning & Scheduling Develop monthly content calendars aligned with your brand goals Schedule posts across platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) using tools like Buffer, Later, or Meta Business Suite Optimize posting times based on audience engagement ✍ Content Creation Write engaging captions tailored to your audience and platform Create branded graphics using Canva or Photoshop Produce short-form videos and reels with high-quality editing 🎨 Graphic Design & Video Editing Design property highlights, testimonials, and promotional materials Edit walkthroughs, drone footage, and lifestyle clips for social media Maintain visual consistency across all assets 📈 Engagement & Growth Respond to comments and messages professionally and promptly Monitor engagement metrics and suggest improvements Research hashtags and trends to boost visibility 🧠 Strategy & Optimization Audit your current social media presence and identify gaps Suggest platform-specific strategies to grow followers and leads A/B test content formats and messaging to refine performance 💬 Communication & Brand Voice Maintain your brand tone across all interactions Collaborate with your team to ensure messaging aligns with campaigns Handle inquiries and route leads to your sales pipeline Our Virtual Assistants are trained to handle every aspect of social media management with precision, creativity, and consistency. Here’s how they can support your brand: HOW OUR REAL ESTATE VAS ELEVATE YOUR SOCIAL MEDIA PRESENCE.

📊 Strategy & Campaign Execution Develop and implement digital marketing plans tailored to your target audience Launch and manage email campaigns, newsletters, and drip sequences Set up and monitor paid ads (Facebook, Instagram, Google Ads) 💻 Website & SEO Support Update and maintain real estate websites and landing pages Optimize content for SEO (keywords, meta descriptions, alt tags) Track website performance using Google Analytics and Search Console 📱 Social Media Integration Align digital campaigns with social media content and promotions Create platform-specific strategies to boost engagement and reach Manage cross-channel consistency and branding ✍ Content Creation & Copywriting Write blog posts, property descriptions, and promotional content Craft compelling ad copy and email subject lines that convert Repurpose content for multiple platforms to maximize visibility 🎨 Graphic Design & Video Editing Design marketing materials, banners, and digital ads using Canva or Photoshop Edit property walkthroughs, testimonials, and promotional videos Create branded visuals for email, social, and website use 📈 Analytics & Reporting Track campaign performance and provide actionable insights Monitor KPIs like CTR, conversion rates, and engagement metrics Suggest improvements based on data trends Our Virtual Assistants are trained to execute and optimize digital marketing strategies that generate leads, build brand awareness, and support your business growth. Here's how they can help: HOW OUR REAL ESTATE VAS DRIVE YOUR DIGITAL MARKETING SUCCESS.

🧠 CRM Setup & Customization Build and organize pipelines tailored to your sales process Customize lead stages, tags, and contact fields for better segmentation Integrate third-party tools (email, SMS, calendars, landing pages) 🤖 AI Automation & Workflow Management Set up automated follow-ups, drip campaigns, and lead nurturing sequences Create triggers and actions based on lead behavior (e.g., form submissions, missed calls) Monitor automation performance and suggest improvements 📥 Lead Management & Response Import and organize leads from multiple sources (Zillow, Facebook, website forms) Assign leads to agents or teams based on rules and availability Respond to inquiries promptly using pre-approved scripts or custom messaging 📊 Reporting & Analytics Track KPIs like conversion rates, response times, and campaign performance Generate weekly or monthly reports for team review Identify bottlenecks and recommend process improvements 📅 Calendar & Task Coordination Sync appointments, reminders, and follow-ups with your calendar Ensure timely communication and task completion across your team Manage showing schedules, client calls, and internal meetings 💬 Communication & Integration Handle email and SMS campaigns directly within your CRM Maintain consistent brand voice across all touchpoints Integrate with tools like Gmail, Outlook, Zoom, and Slack for seamless coordination Our Virtual Assistants are trained to manage and optimize your CRM systems with precision, ensuring your leads are nurtured, your pipeline stays active, and your operations run smoothly. Whether you're using GoHighLevel, Zillow Premier Agent, Wise Agent, Pipedrive, REsimpli, Lofty, or Folio, we’ve got you covered. HOW OUR REAL ESTATE VAS STREAMLINE YOUR CRM & AUTOMATION WORKFLOWS.

🏡 Rental Property Management Our VAs assist landlords and property managers by: Handling tenant inquiries and screening applications Coordinating lease agreements and renewals Managing rent collection and payment reminders Scheduling maintenance and repairs with vendors Tracking occupancy rates and lease expirations Updating property listings and marketing across platforms Preparing and sending invoices for rent, utilities, and fees Monitoring payment status and following up on overdue accounts 🛏 Airbnb & Short-Term Rentals For Airbnb hosts and short-term rental operators, our VAs: Manage guest communication before, during, and after stays Coordinate cleaning schedules and turnover logistics Update availability calendars and pricing strategies Respond to reviews and maintain high host ratings Monitor booking platforms for inquiries and issues Handle dispute resolution and guest support Generate invoices for bookings and additional services Track expenses and assist with monthly reporting 🏢 Leasing Commercial Spaces When it comes to commercial leasing, our VAs support by: Responding to leasing inquiries and qualifying prospects Preparing lease documentation and coordinating signatures Scheduling property tours and virtual walkthroughs Managing CRM systems to track leads and follow-ups Assisting with marketing materials and listing updates Liaising between landlords, brokers, and tenants Creating and managing invoices for lease payments and deposits Supporting financial tracking and reporting for commercial assets Whether you're scaling operations or streamlining day-to-day tasks, our Real Estate VAs are here to help you stay organized, responsive, and ahead of the curve—front-facing or behind-the-scenes. Our Real Estate Virtual Assistants are trained to handle a wide range of property management tasks with professionalism, precision, and care. Whether you're managing long-term rentals, short-term Airbnb units, or leasing commercial spaces, our VAs provide seamless support across the board. HOW OUR REAL ESTATE VAS SUPPORT PROPERTY MANAGEMENT.

ON BOARDING Simple, Transparent, and Effective Flow of Productivity STEP 1 STEP 5 STEP 6 STEP 7 STEP 8 STEP 2 STEP 3 STEP 4 YOU TELL US WHAT YOU NEED YOU SETTLE YOUR ACCOUNT WE KICK OFF YOUR ARRANGEMENT YOU GETYOUR TO-DO LIST READY WE FORM YOUR TEAM WE SEND YOU A PROPOSAL YOU E-SIGN THE PAPERWORK WE FINALIZE YOUR PLAN.

Whether you’re an entrepreneur or a CEO, a virtual assistant can be a game-changer in boosting your productivity, maximizing your potential, and accelerating your growth. What sets OneVirtual Solutions apart from freelancers is our structure and accountability. Every OVS team member works under close supervision, with the oversight and quality standards you’d expect from a professional business. We take pride in delivering exceptional results across the industries we serve, offering a wide range of skills that include, but are not limited to: SOLUTION Specialized industry knowledge Flexible and scalable teams Cost-efficient without compromising quality Free up your time, increase productivity, and grow your business. Your hard-earned money won’t be wasted with us. We’ve got your back. OUTSOURCE WITH CONFIDENCE!.

WE ARE PROFESSIONALS TRUSTED BY TOP PROFESSIONALS IN YOUR INDUSTRY OneVirtual Solutions has worked closely with practitioners across various industries, especially the real estate sector..

Working with OneVirtual has been a rewarding experience for me. Their VAs were able to reduce my workload by performing a wide range of tasks no matter how complicated. I have had a lot of work done as a result. Aside from that, they helped my business by doing quality work. They are always focused on meeting my needs and helping me achieve the vision I have set for my business. We have been delighted with Dustin, our dedicated VA, as well as the entire team at OneVirtual. I am impressed with the quality of work, the follow up and the variety of tasks that we can send to the team. OneVirtual has been a lifesaver for our business. The virtual assistants at OneVirtual Global Business Solutions did an absolutely delightful job with my campaign. They are so efficient and capable of handling the tasks I wanted them to accomplish. Moreover, the project manager handling my campaign was always eager to help me with my concerns. If you want professional VAs who can communicate in perfect English and give you the results you want, then I would recommend OneVirtual Solutions! I have partnered with OneVirtual Solutions for over a year now and they are great! My VA, Jessa, is excellent and there is great communication via email or phone (however I prefer) and her supervisors are great too. Payment is easy as well! They have really helped me to increase my business and be more productive! My experience with OneVirtual Global Business Solutions has been extremely positive! My assistant, Ice, completes just about any task I give her. I work out of a home office and hiring a virtual assistant is one of my best business decisions! I would recommend OVS to any company or individual who uses email as a primary form of contact. I use email as my primary communication to my clients and customers. It is also a very cost effective solution to hiring an assistant OVS is just excellent. My virtual assistant, Mia, is absolutely amazing. She has my business at her top priority. I feel like she always has my back. I really love working with her! She understands my style and complements my business well MULTIFAMILY INVESTING SYNDICATION / INVESTOR, COACH, MOTIVATIONAL SPEAKER BERMAN AND POLLINGER | PARTNER, STRATEGIC SENIOR SALES AND OPERATIONAL LEADER EASY BREEZY CLEANING CO. / BUSINESS OWNER THE SALADINO SELLS TEAM KELLER WILLIAMS CHICAGO - LAKEVIEW / MANAGING BROKER URBAN AIRE REALTY / MANAGING BROKER-OWNER THE REAL ESTATE DESIGN TEAM / OHIO TOP-SELLING AGENT VINNEY CHOPRA CHRIS POLLINGER SHOBHA PILLAI MIKE SALADINO BRET DERRICKSON DANIELA MARAGOS WHAT OUR CLIENTS SAY.

CONTACT US READY TO PARTNER UP WITH US? CONTACT US HERE! 877-800-6173 EXT 104 +1 832-742-4994 3RD FLOOR, DOÑA MARIA BUILDING, EL 98 STREET, JARO, ILOILO CITY PHILIPPINES 5000 ONEVIRTUALSOLUTIONS.COM [email protected].

THANK YOU T H A N K Y O U F O R C H O O S I N G O N E V I R T U A L S O L U T I O N S A S Y O U R O U T S O U R C I N G P A R T N E R ! T O G E T H E R , W E ’ L L H E L P Y O U S C A L E , S U C C E E D , A N D A C H I E V E M O R E I N Y O U R I N D U S T R Y ..