INTERNSHIP PRESENTATION REPORT INTERNSHIP (BHRM 3217)

NAME : RAVEENA SHARMILI A/P AGILAN INDUSTRY : RESEARCH FIELDWORK POSITION : ADMIN INDUSTRY SUPERVISOR NAME : MS.YVONNE WOO COLLEGE SUPERVISOR NAME : MS.AINI RAFIDAH.

ADMINISTRATIVE D AT A ENT RY. UPDATING QUOTATION AND ATTENDANCE SHEET SORTING DATA ACCORDINGLY RECORDS KEEPING HANDLING PHONE CALLS AND TRANSFERING CALLS PEOPLE MANAGEMENT TAKING ATTENDANCE TAKING CARE RECEPTION QUOTATION SURVEY TRANSLATION.

CHAPTER 2 : DESCRIPTION OF THE COMPANY. Central Force Sdn Bhd founded in 1996 with 23 years of experience in the research industry the specialist fieldwork and research company internationally and locally with the recognition by ESOMAR (European Society for Opinion and Marketing Research) have more than 200 employees including full-time and part- time staffs. a myriad of experiences in both quantitative and qualitative jobs as well as strong expertise in the public and private sectors. research fieldwork playing a role as a supplier to many major companies such as advertising companies, marketers and to the government. quality and consistent data in the market research industry. highly experienced company in conducting various data collection methods as being in the research fieldwork..

CHAPTER 3 : INTERNSHIP EXPERIENCE. Experiencing real work life balance which is a very important component in everyone’s life as need to be capable of handling work and life. The experience I have gained:- A wide variety of different section within the admin department Operation Department Human Resource.

Contributed :- 60 % in administrative and basic human resource skills, 20 % in operations team Another 20% on Ad-hoc-tasks and other additional tasks for example, filling up fogging machine, checking battery for temperature machine, doing fogging for office, checking and closing event hall..

Administrative and HR. Receptionist -Answering and transferring calls.

Operations. Making Calls. Persuading and doing survey until complete.

CHAPTER 5: ASSESSMENT OF INTERNSHIP. Employment Act and Employee Relations Administrative Office Management Research and Development Interpersonal & Communication Skills..

Communication is Everything Adapting theoretical and practical Opportunity.

CHAPTER 8 : CONCLUSION. This academic internship program really has boosted my practical skills, polishing my self – development in more advance, problem solving and making me to handle work in a positive way although there were challenges along the way..