QWP - STANDARD PRESENTATION (1)_5602abfc-6951-4ce2-b941-06f573080e7b.pdf

[Audio] QUALITY WORKPLACE STANDARDS Jasmin P. Portera QWP Committee Head 10.6.2025 / VIRTUAL.

[Audio] POLICY Quality Workplace standards shall be established and maintained throughout Davies Paints Philippines Inc. Purpose To ensure conformity to the service requirements of stakeholders to provide employees with a conducive and orderly work environment that optimizes efficiency and productivity.

THE FOLLOWING ARE THE WORKPLACE STANDARDS THAT ALL PERSONNEL ARE REQUIRED TO OBSERVE AND COMPLY WITH..

HARD 7S. SOFT 5S. A. INDIVIDUAL WORK STATIONS 1. Office Area 2. Office Table.

Quality Workplace Standards in all areas are as follows: Lighting fixtures must be appropriate and in proper working condition at all times. Ensure proper ventilation; air conditioning and electric fans (if any) must be maintained and functional. The ceiling or the roof has no leaks. No loose or exposed wiring. Walls and ceilings must be kept clean and free from cobwebs and dirt..

A. INDIVIDUAL WORK STATIONS.

The workplace is clean and organized, with space maximized; there is no unnecessary equipment or furniture in the area. Doorlock is damage-free. Passageways are kept clear and free from any obstructions; not slippery. Unnecessary use of cellphones, tablets, and the like is prohibited; utilize acrylic storage for personal phones. Eating is not allowed. Implement the CLAYGO policy. Celebration at any event should be done in the pantry only. Trash bin with cover is in place..

With damage-free and properly arranged tables and chairs. Cabinets are clean and damage-free. Files, documents, records, and displays may be placed on top of the cabinet, ensuring that it is properly displayed and eye-pleasing. The filing cabinet is properly labeled and closed properly at all times. Food and valuable items are not stored inside the cabinet or drawer. Provision of tables, chairs, and a computer set (if needed) for the common use of field-based employees..

1.3 EQUIPMENT / DEVICE. Printers, scanners, andthe likeare clean,.

ANY TIME DURING THE DAY:. Personal items may be placed on cabinet tops, side tables/chairs, or within drawers Official boxes or crates (if any) may be placed on the flooring, ensuring they do not obstruct the passageways..

Things allowed to be placed on top of desks:. 1 photo frame, 5R or smaller size 1 clean tumbler and/or mug with lid 1 small-sized table calendar 1 2-level in and out tray pen organizer, cube or note pad, calling card, and the like.

2.2 EQUIPMENT, DEVICE, AND TOOLS. With a clean andproperly workingdesktop/laptop..

With a clean and clutter-free table and chair, no unnecessary items on top of and under the table. No clothes or fabric hanging at the back of the chair. 1 dark color throw pillow on a chair Use the bottom drawer for personal stuff only, not for food. Cords and cables are bundled up when not in use; no loose wirings..

ANY TIME DURING THE DAY:. At all times, employees’ chairs and tables are for respective employees’ use only. Documents, files, folders, and records may be placed on top of the desk. Small equipment or office supplies used for the day (company cellphone, calculator, 2-way radio, and the like) No food on top of the table, and inside the drawer. The table drawers and cabinets are open to check anytime..

B. COMMON WORK STATIONS.

Tables and chairs are clean, damage-free, and well-arranged after use. With clean and sterilized kitchen utensils, a fork, and a spoon, with a whiteboard for the “menu” for the day. With a clean and working water dispenser. The gas tank is placed in a safe and proper area. The approved uniform for canteen staff is a white shirt, which must be strictly observed and kept clean at all times..

Safety equipment and devices (such as, but not limited to, an evacuation plan, a fire extinguisher and etc.) are visible. With working CCTV. Trash bin with cover and properly labeled is in place. CLAYGO must be strictly practiced. Special events and activities must have prior approval from HRD and/or the canteen committee..

Near in restroom. With working medical and emergency equipment such as:.

With a clean and pleasant odor. With a clean and stain-free toilet bowl. Faucet and bidet, if any, are properly working. The door lock is damaged-free. With a clean and crack-free mirror (for office only) With clean rags and a mat if needed. Safety equipment and devices (evacuation plan and the like) are visible. A trash bin with a cover is placed in each cubicle. Washing the dishes in the comfort room is strictly not allowed..

With clear signage of “Assembly Area”. With visible safety signage and reminders. With clean and clear floorings, free from deep holes. The pedestrian lane is identified and visible. With clear paint of parking marks or slots. Vehicles parked at the designated parking area only Car parking:.

The glass walls and door are clear and clean. Tables and chairs are properly arranged and damage-free. Chairs are tucked under the table when not in use. Blinds are damage-free. Books are dust-free and well-arranged. Achievement plaques or trophies are kept clean. The trash bin with a cover is in place. Implement CLAYGO Safety equipment and devices (fire extinguishers) are visible..

Locker cabinets are clean, damage-free, and uniform in color. Belongings must be neatly arranged in the cabinets, with no unnecessary items stored inside. The locker cabinet must be open at any time for checking. The stool or bench must be bolted to the floor. With working CCTV. Helmets are properly arranged on top of the locker cabinet or in a designated area. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, etc) are visible. No obstruction on the floor. No eating. Litter-free. A trash bin with a cover and properly labeled is in place..

All users must submit the request form before use. Blinds are damage-free. Glass walls and doors are clear and clean. Tables and chairs are properly arranged and damage-free. Chairs tuck under the table when not in use. Cords and cables are bundled up when not in use. The trash bin with a cover is in place. The whiteboard is maintained clean and clear after use..

The device, such as a projector or TV, used for the presentation must be working properly. The presentation equipment, including the projector and television, must be operational. Board marker, eraser, connectors, pointer, and extension cords are always available and properly working. With a clean and properly working water dispenser. Only snack foods such as coffee, water, and biscuits may be served during the meeting. Implement CLAYGO. Safety equipment and devices (evacuation plan, fire extinguisher, and the like) are visible..

Tables and chairs are clean, damage-free, and well-arranged after use. Glass walls and doors are clear and clean sink must be functional and clog-free. With a clean and damage-free utensil cabinet. With clean and properly working appliances such as:.

Trash bin with cover and properly labeled is in place. The pantry is designated for meal and break purposes only. Performing work while eating is strictly prohibited. Eating in the pantry is allowed only during breaktime..

With working CCTV. The perimeter fence is durable and damage-free to avoid theft Luminous lighting at night. Trash bin with cover and properly labeled is in place..

With a clean and properly working desktop. With a clean and properly working telephone apparatus. With a clean and clutter-free reception table and chair, no unnecessary items on top or under the table. No clothes or fabric hanging at the back of the chair. With a damage-free sofa and a center table. With available reading materials related to the paint industry or business. With a clean and organized magazine rack, if any..

No obstructions on the floor; no unnecessary items scattered on the floor..

C. DEPARTMENTAL WORK STATIONS.

Accessible to authorized persons only (handyman, authorized in-house contractor, safety officer, admin) With restricted access signage at the door (Authorized Personnel Only). Safety equipment and devices (evacuation plan, fire extinguisher) are visible. With visible Standard Electrical Safety signage. Personnel wear appropriate PPEs before entry (safety shoes, gloves, and other necessary safety gear) All panel boards have labels and an electrical panel diagram. Well-arranged electrical wires. Litter-free, no unnecessary items inside the area. No obstruction for the entry and exit points. With working CCTV..

Electrical wiring, outlets, and switches are in good condition. With a thermostat to measure the temperature. Strictly for charging forklift battery only. Safety equipment and devices (fire extinguisher, fire or smoke detector, etc.) are visible..

The ceiling is free from leaks. With visible and appropriate standard safety signage. Personnel wear appropriate PPEs before entry (safety shoes, gloves). With the label and instructions posted on the wall. The electrical panel must have labels. With a schedule of preventive maintenance. With restricted access signage at the door (Authorized Personnel Only)..

With a clean and properly working desktop. With a clean and clutter-free table and chair, no unnecessary items on top or under the table. Cords and cables are bundled up when not in use; no loose wirings. Printer, scanner, telephone unit, and the like are properly working and arranged. Firearms are properly secured. Local numbers and emergency lines are posted at the guardhouse. With clean and properly labeled filing cabinets, racks, or shelves With clean and properly arranged office supplies (pens, stapler, calculator, in and out tray, etc.) Biometrics are properly arranged. ID pass must be properly arranged. The logbook and monitoring sheet must be labeled and properly arranged. Trash bin with cover and properly labeled is in place. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, etc.) are visible..

4. GUARDHOUSE / SECURITY OFFICE.

With restricted access signage at the door (Authorized Personnel Only). Personnel must wear appropriate PPEs. All maintenance tools must be set in order (with labels) and have a designated area. Durable and damage-free working table for repairs With a bulletin board for Job Orders and a list of PMS With a first aid kit. Safety equipment and devices (emergency light, evacuation plan, fire extinguisher, firefighting equipment (if needed), etc) are visible. With a safe electrical outlet and plug. With a safeguarded industrial fan, if any. With a properly labeled staging area for materials. Proper housekeeping; trash bin with cover is in place..

Laboratory equipments are well-calibrated and properly labeled. Raw materials, paint samples, panels, and other chemicals are properly labeled. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, etc) are visible. Litter-free. Trash bin with cover and proper label is in place. Cellphone unit is not allowed inside the laboratory.

With enough racks or space for items. Racks are properly labeled. With a durable table for packing (if needed). With a damage-free step ladder (if needed). With a calibrated and properly working weighing scale (if needed). No unnecessary and personal materials inside the stockroom. With restricted access signage at the door (Authorized Personnel Only). The door is always securely closed. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, etc.) are visible. Maintain cleanliness. Trash bin with cover is in place..

With a proper label of scrap items. Organized and well-arranged scrap items. Area should be clear and obstruction-free after the scrap buyers have collected the items. With a heavy-duty weighing scale. Safety equipment and devices (evacuation plan, fire extinguisher, etc) are visible..

Server room temperature must be maintained between 18°-27°C / 64°-80°F. Cables and other devices must be labeled correctly. Cables must be properly arranged to reduce the possibility of an accidental outage. With a working backup power supply in case of power outages. With a functional door locking system, password-protected. The server is marked with a distinct label. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, emergency light, etc) are visible. Must be litter-free..

With working CCTV, blind spots are captured. With enough racks or space for items. With a durable and damage-free racking system. Racks are properly labeled. Working stations must be standard in design and size (table and chairs). With a clean and damage-free push cart, a jack pallet and forklift or any transport equipment. Safety equipment and devices (evacuation plan, fire extinguisher, fire or smoke detector, etc) are visible and properly working. The waiting area is maintained clean. Trash bin with cover is in place. Cellphone unit is not allowed inside the warehouse unless authorized..

With restricted access signage at the door (Authorized Personnel Only). With damage-free and durable rack shelves. With proper labeling of files. With color-coded crates per department. Boxes and crates should be placed properly on shelves. Only important documents must be placed inside the vault; no unnecessary or personal things must be found inside. With a damage-free ladder and push cart. Litter-free. Safety equipment and devices (evacuation plan, fire extinguisher, etc) are visible. Trash bin with cover is in place..

With restricted access signage at the door (Authorized Personnel Only). With functional air conditioning. With durable racks for water gallons. Water gallons are clean and sorted by color, with each color corresponding to its designated department/area. All supplies are properly arranged and equipment are with labels Personnel wear PPEs while inside the station, such as.

SOFT 5S.

Be warm, courteous, enthusiastic, and professional in answering phone calls; return calls promptly. Answer the phone calls within 3 rings. Speak slowly and clearly, and keep your voice in a moderate tone. Choose appropriate words in answering the phone call; do not use slang or buzzwords. Train your voice and vocabulary to be positive when answering..

Don’t use a speaker phone unless necessary. When a caller is speaking, listen to what he or she has to say without interruptions. Screen the calls for the executive prior to transfer. Use a special greeting spiel for a certain occasion, such as Christmas. Use a special waiting tone for a specific event, such as Christmas carols or recent product commercials. Use the standard spiel when answering phone calls. The caller must be aware of who answered their call..

Office-Based Employee. Spiel for internal calls. “General Services (Dept), Good Morning/Good Afternoon..

No ID No Entry. ID must be worn all the time, except in restricted areas such as the laboratory, production, and warehouse..

Pocket-less for pants of production and warehouse workers. For safety purposes, backless, hanging, and plunging dresses, sando, shorts, caps, tattered jeans, and slippers are not allowed. All personnel are expected to be well-groomed at all times. Gentlemen must maintain a neatly trimmed haircut and remain clean-shaven, with no mustache or beard. Ladies must wear attire that is properly fitted and of appropriate length. Revealing clothing is strictly prohibited. Hair color must be simple and natural-looking; vivid or extreme shades are not allowed. Personnel must keep their face, hair, nails, and shoes neat and clean at all times. To uphold a professional and well-groomed appearance, employees are prohibited from having tattoos or body piercings. Any existing tattoos must remain discreet and completely concealed while on company premises..

For safety purposes, visitors are not allowed to wear:.