Adding Value to your Growth

[Audio] Hi ! As Albert Einstein had quoted "In the middle of difficulty lies opportunity"; opportunities are all around us. Knocking the Right door will open a plethora of solutions. The very existence of a difficulty or problem itself is a greatest opportunity. We need to keep our options open..

[Audio] Let me take you through with our perspective of looking at the widely known facts of business. Our lives are encompassed with varied businesses in every aspect. It's been an integral part of human life. Business are of various type, size, model, etc. ranging from door-to-door vendors, shops, malls, industries up to online business. The common thread for each of them is the focus on customer satisfaction. Also, the urge to grow multifold is one of the major focus area. Amongst all, Industrialization is the soul of business world. Now, every industry has its own 'system' with which they operate. A "system" is comprised of a series of interconnected processes. A process is an activity that converts inputs into outputs. Processes have suppliers and customers - they may be internal or external to your organization. This Process driven approach is prevalent in the fraternity. As we all know process has a standard way of doing it. Yet the beauty is the process can be highly specific for a particular organization..

[Audio] Now, let's walkthrough a typical business model , which is a generic version covering almost every organization. Topline horizontal section starts with business requirement and customer need. These are the inputs coming into any system. Now every organization has its own standard yet specific processes that fall in one of this vertical - - Management Oriented Processes (MOPs) - Support Oriented Processes (SOPs) - Customer Oriented Processes (COPs) As an outcome, we receive desired Business Results thereby achieve Customer Satisfaction. Almost all business or organizations fits in this ecosystem..

[Audio] Customer Oriented Processes (COPs) refers to the core work that impacts directly on customers. It may also be referred as 'Value Stream' as per lean methodology. Support Oriented Processes serve as synergy for COPs. They support & enable COPs Driving force for all COPs are the Management Oriented Processes. They emphasize of management's responsibilities & reporting..

[Audio] All processes are categorized under one of these type as shown. COPs, being customer facing are at the centre of focus. Other processes are allied, and they boost the COPs MOPs play an important role of guiding the internal team & keep them aligned towards common goal of customer satisfaction..

[Audio] The process driven approach organizes the efforts that any organization puts in to serve better to their customers. With the emerging & evolving industrialization, market competition has increased & sustenance has been at the core for growth. Strategies are being made towards it. On the other hand, Customer requirements have also been changing frequently. Organizations need an ecosystem to cater these ever-evolving needs. Other factors that demands some mechanism are the time-consuming tasks, repetitive tasks. They are taking over the productivity of the employees, thereby affecting the bottom line. For management as well, real time data visibility with correct insights is of utmost importance. All these factors boil down to the delay in response to the end customers , which in turn affects the profitability. Moreover, Right Data for right analysis is required to get apt insights. As an organization, multiple functions / departments / processes need to interact with each other for better collaboration. All these factors, point towards one thing i.e., 'Process Automation'…...

[Audio] Process Automation, be it operational processes or Business processes, comes as a right solution for multiple demands . Following are few benefits that can be reaped with Automation: Eliminate Manual Efforts, Increased Productivity. Better Cross functional collaboration Standardization to reduce errors. Real time data driven insights Quick responses to customers thereby achieve customer satisfaction. Process Automation collectively points towards an 'Integrated & Robust Solution'.

[Audio] Bang On!! ERP – Enterprise Resource Planning is the RIGHT Solution for process automation. With ERP, Organization gets RIGHT data to take informed decisions. Integrated data provides wholistic approach to derive better insights. Collaboration over Single platform saves time & cost. With all data at single source , improve security & accessibility can be achieved. RIGHT data derives RIGHT insights RIGHT insights ais in taking RIGHT decisions..

[Audio] With the huge competition in this market, we as an organization always are at junction as in 'which ERP solution is RIGHT for me?? Firstly, let's break some Myths about ERP: It is a myth that ERP is too expensive. The RIGHT solution that best fits for our organization needs to evaluated without falling prey to the marketing techniques. Neither is the ERP implementation time consuming. Again, we need to partner with a RIGHT solution provider and chalk out an agile plan to quickly get going. It is also wrongly believed that ERP is only for large companies. Each organization has a RIGHT fit ERP solution for their processes. We need to evaluate as per our custom needs. At organizational level, we should work upon evaluating RIGHT fit factors to choose RIGHT ERP solutions for us. Major factors to be pondered are : Technical fit – It has to be evaluated that the solution has the required modules as per our ecosystem with facility for customization as per our requirements. Cost – Organization needs to work out the different costs that they need for ERP solutions in short & long run. One time purchase cost, recurring maintenance & support cost, Customization cost, feasibility/compatibility cost, change management cost, etc. are to be named few. Moreover, to get the RIGHT fit & implement it as well , there might be a need for consulting in functional or implementation domain..

[Audio] Now here we are there for you at RIGHT junction, with RIGHT solutions…. We are ……. 'The Right Zero' solutions … adding value to your growth…….!! The Right Zero solutions serve as your trusted IT partner, offering to develop a complete customized ERP that bests fits your specific business need towards mitigating the exact problem. We, in coordination with your team, hit the exact problem and mitigate it with a specific tailor-made custom solution in a cost-effective way. The 'Zero' in our name is a perfect catalyst as we all know.. When added in a RIGHT position, it multifold your value. That is why 'The Right Zero' believes in the statement that ' In individual capacity we do not exist; we make sense only when we add the RIGHT value to your growth.'.

[Audio] Adding value is where we focus on, and work in close coordination with the RIGHT people for better outcome. To list a few RIGHT approaches: The Right Zero custom solutions creates RIGHT impact in RIGHT place. It shall multifold your value & thereby business. On the other hand, we provide best, competitive costing which reduces the overall expenses. - Our custom solutions cover almost all the business processes be it operational or strategic. - The democratic approach - of the client, by the client, for the client, assists us in catalyzing the organizational growth with custom solutions as per business need. - You being the SME for your processes, we just bring in the right perspective towards co-creating the solutions around them. - We catalyze your processes, by the virtue of technology in custom & right fit for you..

[Audio] 'No time is better to initiate, than it is RIGHT NOW.!! We are thankful for providing us this opportunity to put our perspective in front of you. Hope we have struck the RIGHT strings!! The Right Zero looks forward to Co-create RIGHT solutions for your business to add value to your growth. Thank you!!.

Process Mapping Template. Sr.No Process Title Process dependencies Related activities Functions /Department Type of Process.