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WHAT IS MOTIVATION?

Motivation is generally defined as the force that compels us to action. It drives us to work hard and pushes us to succeed. Motivation influences our behaviour and our ability to accomplish goals. Motivation is the driving force behind behavior. This is key to understanding why it is important for business. As managers/owners we need to drive behavior of our employees. Understanding what their motivation is and how to tap into it.

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Psychological Theories of Motivation

1. Hertzberg's Two-Factor Theory: was developed by psychologist Frederick Herzberg in the 1950s. Herzberg found 2 factors that influence employee motivation and satisfaction:

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2. MASLOW'S HIERARCHY OF NEEDS:

The hierarchy is made up of 5 levels:

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Wikipedia

Wikipedia

3. HAWTHORNE EFFECT: A TENDENCY FOR SOME PEOPLE TO WORK HARDER AND PERFORM BETTER WHEN THEY WERE BEING OBSERVED BY RESEARCHERS.

4. Expectancy Theory: Proposes that people will choose how to behave depending on the outcomes they expect as a result of their behaviour. Expectancy Theory is based on three elements: Expectancy – the belief that your effort will result in your desired goal. Instrumentality – the belief that you will receive a reward if you meet performance expectations. Valence – the value you place on the reward.

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CHALLENGES OF MOTIVATING EMPLOYEES

Focus Personalities Communication Expectations Costs Environment Low Self-Confidence Low Expectations for Success Lack of Interest in Subject Matter Achievement Anxiety Fear of Failure

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We all have a drive to Acquire & Achieve money, things, prestige, power etc. We also want to Bond with others – and Belong We strive to COMPREHEND our world and feel CHALLENGED And we need to DEFINE and DEFEND those things and ideas we BELIEVE IN

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MOTIVATIONAL TIPS & TECHNIQUES

Top Ten Motivation Tips: A positive attitude The right tools and skills for the job Training is always good, it keeps people up to date and focused on the job Offer a nice clean working environment Listening to your team Positive immediate Effects Encourage staff to dress smartly Remind staff how their work matters to customers and encourage. Join in and help an employee who is under pressure. Ask what can be done and help complete the task side-by-side. Create a change of pace by giving employees a chance to work on exciting projects or learn new skills.

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EFFECTIVE WAYS TO MOTIVATE EMPLOYEES

Create a Positive Work Environment Increase salary Set Goals Build Trust and Respect Business Promotion Understanding Employees Improve productivity Reduce workload Improve your leadership Provide Incentives Building Employee Recognition Program

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Recognize Achievements Share Profits Solicit Employee Input Provide Professional Enrichment Positive Reinforcement Cross Training Radiate Positivity Be Transparent Motivate Individuals Rather Than the Team Rewards: intrinsic and extrinsic motivation

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REFERENCES

https://en.wikipedia.org/wiki/Employee_motivation http://www.inc.com/ilya-pozin/14-highly-effective-ways-to-motivate- employees.html http://www.employee-motivation-skills.com/employee-motivation- techniques.html http://www.inc.com/encyclopedia/employee-motivation.html http://www.accel-team.com/publications/atPDF_02_motivation.html https://contactzilla.com/blog/5-psychological-theories-motivation-increase- productivity/ https://www.officevibe.com/blog/challenges-first-time-managers

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