Better Health for All Whenever and Wherever you are

Better Health for All Whenever and Wherever you are.

Design process. Empathise Define Ideate Prototype Test Observe Understand Non judgement Organisation objective What works / what doesn’t Key metrics – identify where the value lies Share ideas Interdisciplinary Implementation plan “As it should be ” Review Celebrate success Accept all wont be 100% first time need for further change.

Building Blocks of Health Systems (WHO) System building blocks Leadership / governance Health care financing Health workforce Medical products, technologies Information and research Service delivery Access Coverage Quality Safety Goals/outcomes Improved health (level and equity) Responsiveness Financial risk protection Improved efficiency.

Stakeholders / or system view. Health Service user Patient / client / family member / external organisation Health Service Team Doctors, Nurses, Allied Health, Patient services, admin Wider Support network DOH, HSE, Insurers, Academics, Unions etc.

Person centredness. Inclusion Participation Collaboration.

Empathise / Understand. Each team member can access patients chart wherever / whenever it is needed (Allied Therapy Staff member).

Define – organisation objective. Electronic documentation system Reliable / Accessible GDPR compliant Interdisciplinary Intersectoral HL7 interface Data management.

Ideate – Brainstorming – Improvement plan. Quite Impractical Difficult to Implement May be workable Close to Workable Could be implemented tomorrow Voice recognition software for all disciplines installed immediately Voice recognition software in limited validated areas (theatre, radiology) Discipline / speciality specific software Discipline specific software System wide software package Auto entry of MDT inputs across templates Multi-disciplinary Word based documentation system Audit function based on free text input Audit function based on defined inputs / data points Patient portal KPI data available to service users Data collection potential.

Protoype. Test system GDPR compliant Accessible across organisation and related community services Interlink between disciplines Interface for inputs from HL 7- practice management systems Governance structure.

Test – at 4,12,36 and 52 weeks post deployment. End user survey Reliability number and length of downtimes Quality audit – chart audit to review quality and timeliness of documentation Additional functions required..