Understanding and Mitigating Dental Injuries and Claims 2025 Actively Manage Expectations Postoperatively Post Injury Guidance

[Virtual Presenter] Okay, there has been a dental injury..... now what? If you have mitigated in the preop evaluation, consent, and anesthetic plan.... you're in good shape. Here are some key points. Always be truthful, declare that we had a complication ad state what happened. Link to your preanesthetic discussion and informed consent. Gather documentation but do not imply payment by saying you will "send to claims" or even "send it in". Don't promise payment, tell the patient to submit bills to you or the practice, but also don't ignore the injury. If the patient makes an immediate demand for money, don't try to manage the claim yourself..