Name: Welcome to the team!
Uploaded: 2024-12-12
Duration: 24 min 43 s
Description: Welcome to the team!. On behalf of Eight Settlers, let me extend a warm and sincere welcome! I extend my personal best wishes for success and happiness here at Eight Settlers. We understand that it us our employees who provide the experiences and services that our customers rely upon, and who will enable us to create new opportunities in the years to come! -Katia & Radu Dugala.

Welcome to the team!. On behalf of Eight Settlers, let me extend a warm and sincere welcome! I extend my personal best wishes for success and happiness here at Eight Settlers. We understand that it us our employees who provide the experiences and services that our customers rely upon, and who will enable us to create new opportunities in the years to come! -Katia & Radu Dugala. 

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On behalf of Eight Settlers, let me extend a warm and sincere welcome!
 I extend my personal best wishes for success and happiness here at Eight Settlers. We understand that it us our employees who provide the experiences and services that our customers rely upon, and who will enable us to create new opportunities in the years to come!
 -Katia & Radu Dugala

Meet the Owners!. After owning a business in Park City and successfully pioneering a bar in California, coupled with many years of researching the distillery industry, owners Katia and Radu Dugala were ready to take the big leap to fulfil their long-time dream of opening a Distillery. Radu spent many hours distilling alcohol with his grandfather in his hometown of Romania and had his mind set in distilling professionally someday!. 

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After owning a business in Park City and successfully pioneering a bar in California, coupled with many years of researching the distillery industry, owners Katia and Radu Dugala were ready to take the big leap to fulfil their long-time dream of opening a Distillery. Radu spent many hours distilling alcohol with his grandfather in his hometown of Romania and had his mind set in distilling professionally someday!

Head Distiller. JAKUB LABEDZ Jakub brings a breadth of experience and creativity across the distillation ecosystem. He embarked on his journey with us in the capacity of Assistant Distiller and transitioned to the leadership position of head distiller. Possessing a diverse skill set in brewing, food science, and chemistry, Jakub enriches our distillery with a wealth of creativity and expertise. His adeptness seamlessly fuses his background as a chemist with an intrinsic dedication to the meticulous craftsmanship of superior spirits within the industry. His talent and proficiency are evident in every bottle of Eight Settlers spirits.. 

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JAKUB LABEDZ Jakub brings a breadth of experience and creativity across the distillation ecosystem. He embarked on his journey with us in the capacity of Assistant Distiller and transitioned to the leadership position of head distiller. Possessing a diverse skill set in brewing, food science, and chemistry, Jakub enriches our distillery with a wealth of creativity and expertise. His adeptness seamlessly fuses his background as a chemist with an intrinsic dedication to the meticulous craftsmanship of superior spirits within the industry. His talent and proficiency are evident in every bottle of Eight Settlers spirits.

A person standing in front of a large copper tank

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Eight Settlers Distillery –Opened 12/08/2020
7321 Canyon Centre PKWY.
Cottonwood Heights, UT 84121 Settlers Lounge-Opening Soon!
44 Exchange Pl.
Salt Lake City, UT 84111. 

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Eight Settlers Distillery –Opened 12/08/2020
7321 Canyon Centre PKWY.
Cottonwood Heights, UT 84121
 Settlers Lounge-Opening Soon!
44 Exchange Pl.
Salt Lake City, UT 84111

History of Eight Settlers. In the mid-1800's eight families settled an area known at the time as Butlerville, Utah, nestled between Big and Little Cottonwood Canyons. Amidst the Rocky Mountains and lush green Valley, the families cultivated the land that was rich in timber, water, farmland, minerals and granite rock. Butlerville became a vital to the valley, and as it thrived the area became known as 'The Place' to be. As the area flourished, the area known as Butlerville became Cottonwood Heights in 1952, the home of Eight Settlers. The area's beauty and rich history inspired the creation of Eight Settlers, along with the desire to create a brand reminiscent of the pride and determination of the original settlers. We are proud to offer a brand that exemplifies a modern take on this unique historical heritage.. 

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In the mid-1800's eight families settled an area known at the time as Butlerville, Utah, nestled between Big and Little Cottonwood Canyons. Amidst the Rocky Mountains and lush green Valley, the families cultivated the land that was rich in timber, water, farmland, minerals and granite rock. Butlerville became a vital to the valley, and as it thrived the area became known as 'The Place' to be. As the area flourished, the area known as Butlerville became Cottonwood Heights in 1952, the home of Eight Settlers.
 The area's beauty and rich history inspired the creation of Eight Settlers, along with the desire to create a brand reminiscent of the pride and determination of the original settlers. We are proud to offer a brand that exemplifies a modern take on this unique historical heritage.

Eight Settlers Spirits and the History of Their Names. 

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Eight Settlers Spirits 
and the 
History of Their Names

Ragtown American Whiskey. History of the name Magna (Salt Lake County), the area was initially established in 1906 as a farming community, but this suddenly changed when the Utah Copper Concentrate Mill was erected. Prospectors, drifters, and miners moved in and set up tents and shanties or lived in dugouts. At this time, the community was known as Ragtown.. 

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History of the name
 Magna (Salt Lake County), the area was initially established in 1906 as a farming community, but this suddenly changed when the Utah Copper Concentrate Mill was erected. Prospectors, drifters, and miners moved in and set up tents and shanties or lived in dugouts. At this time, the community was known as Ragtown.

Men Who Built Hoover Dam | Ragtown | Facts

Ragtown American Whiskey. A blend of 4-year-old straight rye whiskey and 3-year-old straight bourbon whiskey. 45% ABV (90 Proof) Whiskey sourced from Indiana and blended here A unique blend of two robust and smooth straight American whiskeys with a bold yet smooth aroma. The rye portion provides a pleasant spice and carries the weight of the whiskey's flavor profile. The sweetness of the bourbon adds subtle characteristics which soften the 'bite' of the whiskey. The spicy flavor with distinct notes of spice and pepper are complemented with a subtle sweetness. This balanced blend delivers complex flavors while maintaining a smooth finish that whiskey enthusiasts will enjoy. Ragtown is for a more seasoned drinker. This rye blend is multi-dimensional with complex flavors. 

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A blend of 4-year-old straight rye whiskey and 3-year-old straight bourbon whiskey. 45% ABV (90 Proof) Whiskey sourced from Indiana and blended here A unique blend of two robust and smooth straight American whiskeys with a bold yet smooth aroma. The rye portion provides a pleasant spice and carries the weight of the whiskey's flavor profile. The sweetness of the bourbon adds subtle characteristics which soften the 'bite' of the whiskey.  The spicy flavor with distinct notes of spice and pepper are complemented with a subtle sweetness. This balanced blend delivers complex flavors while maintaining a smooth finish that whiskey enthusiasts will enjoy. Ragtown is for a more seasoned drinker. This rye blend is multi-dimensional with complex flavors

A bottle of alcohol on a counter

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Devil's Gate Bourbon. History of the name Devil's gate is a narrow impassable section of rocky quartz, was one of the most infulential rock formations on the pioneer trail, only about three miles east of the canyon's mouth, was the biggest and most formidable obstacle in the pioneer's way. Its rugged terrain forced them to enter the valley where Salt Lake City currently exists, rather than at a more northern point. It established the city as 'the place' and became the foundation for growth along the Wasatch Front. Many of the original settlers established themselves in Butlerville, making it a prosperous and well-known area. It is believed that the tragic fate of the Donner-Reed Party in 1846 was potentially caused by the several weeks lost traveling through some of this rugged territory leading to the tragic fate in the stormy Sierra Nevada. 

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History of the name Devil's gate is a narrow impassable section of rocky quartz, was one of the most infulential rock formations on the pioneer trail, only about three miles east of the canyon's mouth, was the biggest and most formidable obstacle in the pioneer's way. Its rugged terrain forced them to enter the valley where Salt Lake City currently exists, rather than at a more northern point. It established the city as 'the place' and became the foundation for growth along the Wasatch Front. Many of the original settlers established themselves in Butlerville, making it a prosperous and well-known area. It is believed that the tragic fate of the Donner-Reed Party in 1846 was potentially caused by the several weeks lost traveling through some of this rugged territory leading to the tragic fate in the stormy Sierra Nevada

Devil's Gate Bourbon. A 3-year-old straight bourbon whiskey with a rye content of 36% mash bill 45% ABV Whiskey sourced from Indiana and blended here Devil's Gate is an easy drinking straight bourbon whiskey that is aged in oak barrels in small batches to enhance its oaky, vanilla aroma. The light amber color implies simplicity, while the subtle taste conveys a sweet vanilla flavor with a hint of buttered bread and corn oil. Sweet, grainy spice, vanilla and oak notes add a bit of complexity that offers a satisfying smooth finish. Devil's Gate is intentionally crafted with minimal flavor profiles and is one dimensional. This bourbon is perfect for your entry level bourbon/whiskey drinker. 

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A 3-year-old straight bourbon whiskey with a rye content of 36% mash bill 45% ABV Whiskey sourced from Indiana and blended here  Devil's Gate is an easy drinking straight bourbon whiskey that is aged in oak barrels in small batches to enhance its oaky, vanilla aroma. The light amber color implies simplicity, while the subtle taste conveys a sweet vanilla flavor with a hint of buttered bread and corn oil. Sweet, grainy spice, vanilla and oak notes add a bit of complexity that offers a satisfying smooth finish. Devil's Gate is intentionally crafted with minimal flavor profiles and is one dimensional. This bourbon is perfect for your entry level bourbon/whiskey drinker

A bottle of liquor on a counter

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Butler Vodka. One of Cottonwood Heights early settlements settled by five Butler families, the area known originally as Butlerville. Settled in 1869, Butler Bench was the high area south of Big Cottonwood Canyon west to the top of the hill at about 2700 East. It is literally a geological bench on which the main part of the city, which was known as Butler, was located. The first road off of the Butler Bench was built in the early 1870s fir the ire haulers from the mines in Big Cottonwood Canyon to take their ore to smelters in Sandy and Midvale. It wasn't until a few years later that the roas moved by the county to follow closely to today's Ft. Union Blvd.. 

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One of Cottonwood Heights early settlements settled by five Butler families, the area known originally as Butlerville. Settled in 1869, Butler Bench was the high area south of Big Cottonwood Canyon west to the top of the hill at about 2700 East. It is literally a geological bench on which the main part of the city, which was known as Butler, was located. The first road off of the Butler Bench was built in the early 1870s fir the ire haulers from the mines in Big Cottonwood Canyon to take their ore to smelters in Sandy and Midvale. It wasn't until a few years later that the roas moved by the county to follow closely to today's Ft. Union Blvd.

A Paper Mill Was Built And Left To Decay At The Mouth Of A Utah Canyon

Butler Vodka. Made from 80% corn and 20% malted barley 40%ABV (80 proof) The sweet aromas are followed by a slight minerality and medicinal note. This vodka is very approachable and well-rounded. First distilled in our pot to a small stripping column then final distillations are ran using our vodka column until we feel as though we have produced the right flavor profile.. 

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Made from 80% corn and
 20% malted barley  40%ABV (80 proof) The sweet aromas are followed by a slight minerality and medicinal note. This vodka is very approachable and well-rounded. First distilled in our pot to a small stripping column then final distillations are ran using our vodka column until we feel as though we have produced the right flavor profile.

A bottle of vodka on a table

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Green Ditch Gin. In the mid 1800s, ditches were the lifeblood of the Butler area, bringing water to crops, livestock and homes They were vital to families' efforts to establish their settlements and flourish independently. The Mormon Pioneers had no experience with Utah's aridity, therefore, they had to develop a system of artificial irrigation and land management. Green Ditch plays tribute to the hard-working families who settled the area and their tenacity to create opportunities for growth, prosperity and a strong community.. 

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In the mid 1800s, ditches were the lifeblood of the Butler area, bringing water to crops, livestock and homes They were vital to families' efforts to establish their settlements and flourish independently. The Mormon Pioneers had no experience with Utah's aridity, therefore, they had to develop a system of artificial irrigation and land management. Green Ditch plays tribute to the hard-working families who settled the area and their tenacity to create opportunities for growth, prosperity and a strong community.

The Mormon Pioneer Overland Travel database documents the experience of every overland pioneer ...

Green Ditch Gin. London Dry Style 42.5% ABV (85 Proof) Green Ditch Gin is made from Seven Carefully picked botanicals from Europe and California. The star anise and citrus peel comes through right after the upfront juniper kick making it not your average super "piney" gin.. 

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London Dry Style 42.5% ABV (85 Proof) Green Ditch Gin is made from Seven Carefully picked botanicals from Europe and California. The star anise and citrus peel comes through right after the upfront juniper kick making it not your average super "piney" gin.

First Harvest Vodka. Newest addition to our list of spirits launched May 2024 Tangelo flavored vodka 40% ABV (80 proof) Flavored with all-natural ingredients. Made with real fruit, no artificial colors or flavors! Tangelo is a hybrid of two citrus fruits; it blends the sweet, aromatic essence of a tangerine with the bright and exotic elegance of a pomelo. Our First Harvest boasts a zesty fragrence on the nose, a buttery mouthful reminiscent of an orange creamsicle, and leads to a clean finish.. 

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Newest addition to our list of spirits launched May 2024 Tangelo flavored vodka 40% ABV (80 proof) Flavored with all-natural ingredients. Made with real fruit, no artificial colors or flavors! Tangelo is a hybrid of two citrus fruits; it blends the sweet, aromatic essence of a tangerine with the bright and exotic elegance of a pomelo. Our First Harvest boasts a zesty fragrence on the nose, a buttery mouthful reminiscent of an orange creamsicle, and leads to a clean finish.

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Other Spirits. The whiskey and bourbon made from conception by Eight Settlers will be available in 2025! Eight Settlers will create limited edition small batches of spirits seasonally. Previous Spirits: Barrel aged Gin Maple Rye Whiskey Distiller Pick Series: 5-year cabernet bourbon 7-year cabernet Rye 5-year chardonnay bourbon 7-year chardonnay rye. 

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The whiskey and bourbon made from conception by Eight Settlers will be available in 2025! Eight Settlers will create limited edition small batches of spirits seasonally.  Previous Spirits: Barrel aged Gin Maple Rye Whiskey Distiller Pick Series: 5-year cabernet bourbon 7-year cabernet Rye 5-year chardonnay bourbon 7-year chardonnay rye

Our Brand and Culture. Here at Eight Settlers, we thrive on creating unique & memorable experiences by connecting on a human level with everyone who walks through our doors! GREAT SERVICE, GREAT FOOD, GREAT AMBIENCE= AN ORGANIC & MEMORABLE EXPERIENCE We will honor all special requests whenever possible If we can make it right for you, we will!. 

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Here at Eight Settlers, we thrive on creating unique & memorable experiences by connecting on a human level with everyone who walks through our doors! 

 GREAT SERVICE, GREAT FOOD, GREAT AMBIENCE= AN ORGANIC & MEMORABLE EXPERIENCE 

 We will honor all special requests whenever possible If we can make it right for you, we will!

Hospitality 101. Floor etiquette Always yield to guests Always yield to someone carrying a tray or coming up a flight of stairs Always say "corner" or "behind" when applicable Always be conscious of your tone and voice level Foul or vulgar language does not belong in the workplace and will not be tolerated There is no eating at any time at the host stand, behind the bar, or in public places while on shift. All communications are professional and friendly Staff should not touch hair, fix makeup or chew gum on the floor. 5-10 rule: Verbal greeting within 5 feet, smile greeting at 10 feet. 

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Floor etiquette Always yield to guests Always yield to someone carrying a tray or coming up a flight of stairs Always say "corner" or "behind" when applicable Always be conscious of your tone and voice level Foul or vulgar language does not belong in the workplace and will not be tolerated There is no eating at any time at the host stand, behind the bar, or in public places while on shift. All communications are professional and friendly Staff should not touch hair, fix makeup or chew gum on the floor. 5-10 rule: Verbal greeting within 5 feet, smile greeting at 10 feet

Hospitality 101. Initiate all conversation Humanity. Guests are people first and customers second and should be greeted as such! Welcome guests with warmth! Every guest is a VIP Create a feeling of excitement and anticipation Grace under pressure. 

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Initiate all conversation Humanity. Guests are people first and customers second and should be greeted as such! Welcome guests with warmth! Every guest is a VIP Create a feeling of excitement and anticipation Grace under pressure

Memorable & Unique Experiences. Personalized and genuine interactions Open and approachable Understanding and accommodating- be worry free Passionate about delivering uncompromising personal service Knowledgeable about the establishment and who we are Sophisticated but comfortable engagements Cognizant of and sensitive to needs. 

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Personalized and genuine interactions Open and approachable Understanding and accommodating- be worry free Passionate about delivering uncompromising personal service Knowledgeable about the establishment and who we are Sophisticated but comfortable engagements Cognizant of and sensitive to needs

Policies, Procedures, employee benefits and Standards of Conduct. 

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Policies, Procedures, employee benefits and Standards of Conduct

Non-discrimination Non-harassment/ workplace violence Drug-free & alcohol-free workplace Scheduling/ time off requests Punctuality and attendance Clock-in/clock-out Cell phone Dress code Your paycheck Discounts Benefits overview General standards of conduct

Creating a safe workspace for everyone. Equal Opportunity Employer Does not discriminate on the basis of actual or preceived race, color, creed, religion,national origin, ancestry, citizenship status, age, sex or gender, pregnancy, childbirth status, sexual orientation,marital status, military service and veteran status, physical or mental disability, genetic information, and/or any other characteristic protected by applicable federal, state or local laws and ordinances Will endeavor to make a reasonable accommodation!. 

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Equal Opportunity Employer Does not discriminate on the basis of actual or preceived race, color, creed, religion,national origin, ancestry, citizenship status, age, sex or gender, pregnancy, childbirth status, sexual orientation,marital status, military service and veteran status, physical or mental disability, genetic information, and/or any other characteristic protected by applicable federal, state or local laws and ordinances Will endeavor to make a reasonable accommodation!

Harassment/ workplace violence. We prohibit intentional and unintentional harassment or violence! Discourage from engaging any physical/verbal confrontation Threats, threatening language or any acts of aggression or violence Any unwelcome verbal, visual, or physical conduct that denigrates or shows hostility or aversion towards any individual creating an intimidating hostile or offensive work enviroment Unwelcome or unsolicited sexual advances visual, verbal or physical conduct Unwelcome flirtations, leering, whistling, touching, pinching, assault, blocking normal movement Requests for sexual favors or demands in exchange for favorable treatment Obscene or vulgar gestures, posters or comments Sexual jokes or comments about a person's body, sexual prowess or deficiencies Propositions or suggestive or insulting comments of a sexual nature Explicit emails, texts, or voicemails Univited touching Conversation about one's own or someone else's sex life Conduct or comments targeted at only one gender Teasing or other conduct directed toward a person. 

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We prohibit intentional and unintentional harassment or violence! Discourage from engaging any physical/verbal confrontation Threats, threatening language or any acts of aggression or violence Any unwelcome verbal, visual, or physical conduct that denigrates or shows hostility or aversion towards any individual creating an intimidating hostile or offensive work enviroment Unwelcome or unsolicited sexual advances visual, verbal or physical conduct Unwelcome flirtations, leering, whistling, touching, pinching, assault, blocking normal movement Requests for sexual favors or demands in exchange for favorable treatment Obscene or vulgar gestures, posters or comments Sexual jokes or comments about a person's body, sexual prowess or deficiencies Propositions or suggestive or insulting comments of a sexual nature Explicit emails, texts, or voicemails Univited touching  Conversation about one's own or someone else's sex life Conduct or comments targeted at only one gender Teasing or other conduct directed toward a person

Reporting procedures. Immediately report to your supervisor or manager Every report will be fully investigated and corrective action will be taken where appropriate All complaints will be kept confidential to the extent possible Retaliation is prohibited. 

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Immediately report to your supervisor or manager Every report will be fully investigated and corrective action will be taken where appropriate All complaints will be kept confidential to the extent possible Retaliation is prohibited

Drug- Free and Alcohol Free Work Place. To help ensure a safe, healthy and productive work enviroment! Unlawful or unauthorized use, abuse, solicitation, theft, possession, sale or distribution of controlled substances including medical marijuana, drug paraphernalia or alcohol is prohibited Reporting to work under the influence is prohibited. 

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To help ensure a safe, healthy and productive work enviroment! Unlawful or unauthorized use, abuse, solicitation, theft, possession, sale or distribution of controlled substances including medical marijuana, drug paraphernalia or alcohol is prohibited Reporting to work under the influence is prohibited

Scheduling. Employees are not allowed to request shifts if already scheduled for another shift with conflicting times. If a shift conflict occurs, you will be automatically denied the shift. If availability is wanted to be changed: Must be 2 or more weeks in the future. We may try to meet your schedule if there are shifts available, but we cannot guarantee accommodation to your new availability. Business demand may vary from time to time and will always be taken into consideration when building schedules. Employees must find their own coverage. Each employee is responsible for getting their shifts covered. Failure to properly follow the coverage policy may lead to disciplinary action except for justified absences and emergencies. For a list of justified absences please refer to the company handbook. All scheduling and time off requests must go through 7Shifts and must be approved For calling off staff, management will message all staff members working that day in the role we need to call off. If no one voluntarily takes the call off by 2pm, management will follow rotation policy and call off the appropriate staff member(s).. 

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Employees are not allowed to request shifts if already scheduled for another shift with conflicting times. If a shift conflict occurs, you will be automatically denied the shift.  If availability is wanted to be changed:  Must be 2 or more weeks in the future.   We may try to meet your schedule if there are shifts available, but we cannot guarantee accommodation to your new availability.  Business demand may vary from time to time and will always be taken into consideration when building schedules.  Employees must find their own coverage. Each employee is responsible for getting their shifts covered. Failure to properly follow the coverage policy may lead to disciplinary action except for justified absences and emergencies. For a list of justified absences please refer to the company handbook. All scheduling and time off requests must go through 7Shifts and must be approved For calling off staff, management will message all staff members working that day in the role we need to call off. If no one voluntarily takes the call off by 2pm, management will follow rotation policy and call off the appropriate staff member(s).

Clock-in/clock-out. All employees are required to clock in and clock out at the beginning and end of each shift using the company's designated timekeeping system. Employees should report to their assigned workstations promptly at the start of their scheduled shift and are responsible for accurately recording their time worked. Compliant employee hours for eligible employees are based on scheduled shifts. Employees must NOT clock in earlier than their scheduled time. Common violations that fall under this policy includes: 1. Buddy punching - An employee clocks in for someone not present at work and vice versa. 2. Unauthorized overtime - An employee works beyond their schedule without manager’s approval. This includes non-approved early clock-in or late clock-out. 3. Time theft - An employee claims they worked certain hours even though they didn’t. 4. Failure to clock in and out - An employee fails to clock in and out at te correct time without a valid reason or manager’s approval.. 

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All  employees are required to clock in and clock out at the beginning and end of each shift using the company's designated timekeeping system. Employees should report to their assigned workstations promptly at the start of their scheduled shift and are responsible for accurately recording their time worked. Compliant employee hours for eligible employees are based on scheduled shifts. Employees must NOT clock in earlier than their scheduled time. Common violations that fall under this policy includes:  1. Buddy punching - An employee clocks in for someone not present at work and vice versa.  2. Unauthorized overtime - An employee works beyond their schedule without manager’s approval. This includes non-approved early clock-in or late clock-out.  3. Time theft - An employee claims they worked certain hours even though they didn’t.  4. Failure to clock in and out - An employee fails to clock in and out at te correct time without a valid reason or manager’s approval.

Eight Settlers Hourly Staff Discount Policy. When working a double, a staff member gets one free meal, restrictions apply. Employee cannot be first cut. • When working, employees get 50% off food. • When dining, employees and guests get 20% off all food, up to $75 per dining experience. Employee must be present to receive the discount. • Employees may sit at the bar but must ask permission from management first. Trading Post • 50% off retail except hoodies (30% off) • 30% off 1 bottle of alcohol every Friday, restrictions apply.. 

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Eight Settlers Hourly Staff Discount Policy

When working a double, a staff member gets one free meal, restrictions apply. Employee cannot be first cut.  • When working, employees get 50% off food.  • When dining, employees and guests get 20% off all food, up to $75 per dining experience. Employee must be present to receive the discount.  • Employees may sit at the bar but must ask permission from management first.  Trading Post  • 50% off retail except hoodies (30% off)  • 30% off 1 bottle of alcohol every Friday, restrictions apply.

Time Off Policy. All FOH team members may request 5 shifts off per calendar year, without the expectation of finding coverage. Management will diligently work to find coverage for these 5 shifts, you cannot request more than 5 subsequent days off in a row (using your 5 days at the end and beginning of a calendar year). Extended time off requests during peak season dates (December – March) may be declined based on business volume. ⎯ Only 2 team members of any FOH department, will be approved a time off request for the same shift, and it will be approved on a first-come-first-serve basis ⎯ If 2 team members have already been approved time off for the same shift, you may still take the time off but will be required to find coverage for your scheduled shift
⎯ Time off requests must be submitted at least 3 weeks prior to the requested date ⎯ Any time of requests within 3 weeks of the requested date will require the team member finding coverage for their shift Time off MUST be submitted through 7shifts ▪ Verbal requests will not be considered a formal time off request, including team members to team member or team member to manager
▪ If a team member agrees to cover a scheduled shift for you, this transaction MUST be completed in 7shifts via shift swap or release and pick up
▪ 7shifts messaging is encouraged for communication purposes only. ▪ Messaging time off requests through 7shifts is not considered a formal time off request ▪ Time off requests are not granted until approved through 7shifts, by a manager ▪ If the allotted 5 request days are used, team members are required to find coverage for their scheduled shifts Sick days and family emergencies do not count against the allotted 5 days off per calendar year as long as proper documentation is presented to management Failure to adhere to above guidelines may result in disciplinary action including, but not limited to documentation, suspension, and termination of employment. 

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All FOH team members may request 5 shifts off per calendar year, without the expectation of finding coverage. Management will diligently work to find coverage for these 5 shifts, you cannot request more than 5 subsequent days off in a row (using your 5 days at the end and beginning of a calendar year). Extended time off requests during peak season dates (December – March) may be declined based on business volume. 
⎯ Only 2 team members of any FOH department, will be approved a time off request for the same shift, and it will be approved on a first-come-first-serve basis 
⎯ If 2 team members have already been approved time off for the same shift, you may still take the time off but will be required to find coverage for your scheduled shift
⎯ Time off requests must be submitted at least 3 weeks prior to the requested date 
⎯ Any time of requests within 3 weeks of the requested date will require the team member finding coverage for their shift  Time off MUST be submitted through 7shifts 
▪ Verbal requests will not be considered a formal time off request, including team members to team member or team member to manager
▪ If a team member agrees to cover a scheduled shift for you, this transaction MUST be completed in 7shifts via shift swap or release and pick up
▪ 7shifts messaging is encouraged for communication purposes only. 
▪ Messaging time off requests through 7shifts is not considered a formal time off request 
▪ Time off requests are not granted until approved through 7shifts, by a manager 
▪ If the allotted 5 request days are used, team members are required to find coverage for their scheduled shifts 
 Sick days and family emergencies do not count against the allotted 5 days off per calendar year as long as proper documentation is presented to management  Failure to adhere to above guidelines may result in disciplinary action including, but not limited to documentation, suspension, and termination of employment

Black out dates. Time off requests will not be approved during blackout dates These dates include, but are not limited to, the following: • December 20th – January 1st • Valentine’s Day • Memorial Day weekend • 4th of July • Father’s Day • Mother’s Day • Thanksgiving • Christmas Eve • Christmas Day • New Year’s Eve • New Year’s Day. 

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Time off requests will not be approved during blackout dates 
These dates include, but are not limited to, the following: 

• December 20th – January 1st 
• Valentine’s Day 
• Memorial Day weekend 
• 4th of July 
• Father’s Day 
• Mother’s Day 
• Thanksgiving 
• Christmas Eve 
• Christmas Day 
• New Year’s Eve 
• New Year’s Day

Alcohol Management intro. As an establishment that servers alcoholic beverages, it is our responsibility to provide you with the necessary training to responsibly sell and serve alcoholic beverages. The following material is intended to be used as a guide and educational tool. Most states require servers of alcoholic beverages to participate in a state certified alcoholic beverage training in addition to the training they receive from their employer. This course is not intended to meet state certification. Rather, it is intended to educate our employees on company policy with regard to alcohol awareness. We take great pride in our quality beverages and friendly, responsive service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day. Upon completion of this course you will be given a test over the material covered in this program. Only persons able to correctly answer 70% of the questions will be allowed perform jobs that include the service of alcoholic beverages.. 

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As an establishment that servers alcoholic beverages, it is our responsibility to provide you with the necessary training to responsibly sell and serve alcoholic beverages. The following material is intended to be used as a guide and educational tool. Most states require servers of alcoholic beverages to participate in a state certified alcoholic beverage training in addition to the training they receive from their employer. This course is not intended to meet state certification. Rather, it is intended to educate our employees on company policy with regard to alcohol awareness. We take great pride in our quality beverages and friendly, responsive service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day. Upon completion of this course you will be given a test over the material covered in this program. Only persons able to correctly answer 70% of the questions will be allowed perform jobs that include the service of alcoholic beverages.

Facts Regarding Alcohol Related Crashes. The National Center for Injury Prevention and control has published the following facts with respect to alcohol related crashes. Impaired driving will affect one in three Americans during their lifetimes. About 31% of all traffic crash fatalities involve drunk drivers with BACs of.08 g/dL or higher. In 2021, there were 13,384 people killed in these preventable crashes. Every day, 37 people in the United States die in car crashes with an alcohol-impaired driver. More than a quarter (31%) of all traffic-related deaths are the direct result of alcohol impairment. Alcohol-impaired crash fatalities accounted for 28 percent of all crash fatalities. Male drivers involved in fatal motor vehicle crashes are almost twice as likely as female drivers to be intoxicated with a blood alcohol concentration (BAC) of 0.10% or greater (NHTSA 2003a). A BAC of 0.05% is equal to or greater than the legal limit in the state of Utah. At all levels of blood alcohol concentration, the risk of being involved in a crash is greater for young people than it is for older people (Mayhew 1986). In 2002, 24% of drivers ages 15 to 20 who died in motor vehicle crashes had been drinking alcohol (NHTSA 2003b). Young men ages 18 to 20 (too young to buy alcohol legally) report driving while impaired almost as frequently as men ages 21 to 34 (Liu 1997).  In 2002, 22% of the 2,197 traffic fatalities among children ages 0 to 14 years involved alcohol (NHTSA 2003c). Adult drivers ages 35 and older who have been arrested for impaired driving are 11 to 12 times more likely than those who have never been arrested to die eventually in crashes involving alcohol (Brewer 1994). Nearly three quarters of drivers convicted of driving while impaired are either frequent heavy drinkers (alcohol abusers) or alcoholics (people who are alcohol dependent) (Miller 1986).. 

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The National Center for Injury Prevention and control has published the following facts with respect to alcohol related crashes.   Impaired driving will affect one in three Americans during their lifetimes.   About 31% of all traffic crash fatalities involve drunk drivers with BACs of.08 g/dL or higher.   In 2021, there were 13,384 people killed in these preventable crashes.   Every day, 37 people in the United States die in car crashes with an alcohol-impaired driver.  More than a quarter (31%) of all traffic-related deaths are the direct result of alcohol impairment.  Alcohol-impaired crash fatalities accounted for 28 percent of all crash fatalities.   Male drivers involved in fatal motor vehicle crashes are almost twice as likely as female drivers to be intoxicated with a blood alcohol concentration (BAC) of 0.10% or greater (NHTSA 2003a). A BAC of 0.05% is equal to or greater than the legal limit in the state of Utah.  At all levels of blood alcohol concentration, the risk of being involved in a crash is greater for young people than it is for older people (Mayhew 1986). In 2002, 24% of drivers ages 15 to 20 who died in motor vehicle crashes had been drinking alcohol (NHTSA 2003b).  Young men ages 18 to 20 (too young to buy alcohol legally) report driving while impaired almost as frequently as men ages 21 to 34 (Liu 1997).  In 2002, 22% of the 2,197 traffic fatalities among children ages 0 to 14 years involved alcohol (NHTSA 2003c).  Adult drivers ages 35 and older who have been arrested for impaired driving are 11 to 12 times more likely than those who have never been arrested to die eventually in crashes involving alcohol (Brewer 1994).  Nearly three quarters of drivers convicted of driving while impaired are either frequent heavy drinkers (alcohol abusers) or alcoholics (people who are alcohol dependent) (Miller 1986).

Ten Steps to Responsible Alcohol Beverage Service. 

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Ten Steps to Responsible Alcohol Beverage Service

Eight Settlers Restaurant and Distillery is committed to the responsible service of alcoholic beverages. In accordance to this commitment, all employees are required to follow the procedures listed below: 
1. No employee will serve an alcoholic beverage to anyone under the age of 21. 
2. All employees will carefully check Identification of anyone being served alcohol regardless of the age the patron appears to be. 
 a. Acceptable documentation is a valid state driver's license with a photo or a photo ID issued by the state or government. 
 b. The employee will carefully check the identification to determine its authenticity. The manager should be informed if there is any appearance of forgery or tampering. 
 c. In the absence of authentic identification, or in case of doubt, the employee will refuse service of alcoholic beverages to the customer. 
3. No employee will serve an alcoholic beverage to anyone who is intoxicated. 
4. No employee will serve alcoholic beverages to anyone to the point of intoxication. 
5. It is the employee's responsibility to notify a manager when a customer shows signs of intoxication or is requesting alcoholic beverages above the limits of responsible beverage service
6. Any intoxicated customer wishing to leave the establishment will be urged to use alternative transportation provided by the establishment. This can be a cab service, designated driver, etc. 
7. All employees are obligated to inform law enforcement authorities when intervention attempts fail. 
8. No employee will drink alcoholic beverages while working. 
9. Employees should refuse to serve alcohol and offer water as a replacement to any patrons showing signs of intoxication. 
10. All employees who serve/sell alcoholic beverages will successfully complete a state certified Seller/Server training course when beginning employment.  The sale/service of alcoholic beverages should not be a routine! It is one of the few legal products you can sell that could put you in jail. THE MANAGEMENT FULLY SUPPORTS THESE POLICIES AND WILL STAND BEHIND OUR EMPLOYEES IN THEIR DECISIONS TO PROMOTE RESPONSIBLE SERVICE.

Understanding the Physiological Effects of Alcohol. 

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Understanding the Physiological Effects of Alcohol

Alcohol passes from the mouth down the esophagus and into the stomach and on into the small intestine. At each point along the way ethyl alcohol can be absorbed into the blood stream. However, the majority of the alcohol is absorbed from the stomach (approx. 20%) and the small intestine (approx. 80%). In general drinking more alcohol within a certain period of time will result in increased blood alcohol concentrations (BAC) due to more alcohol being available to be absorbed into the blood. The presence of food delays absorption of alcohol. Physiological factors such as strenuous physical exercise also decrease alcohol absorption. Additional factors such as drugs (e.g. nicotine, marijuana, and ginseng), that modify physiological factors regulating gastric emptying also modify alcohol absorption. Diluting alcoholic beverages with water may decrease the absorption rate, but mixing with carbonated beverages increases the absorption rate. A healthy body eliminates 90% of alcohol through the liver at a rate of approximately ½ oz. of pure alcohol (1 drink) per hour.

Understanding the Physiological Effects of Alcohol Cont.. 

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Understanding the Physiological Effects of Alcohol Cont.

Alcohol’s direct action on the brain is as a depressant. It generally decreases the activity of the nervous system. Alcohol’s action on the brain produces of a number of behavioral effects. These effects are dependent upon the amount of alcohol taken in, the time period over which the alcohol is drunk, and other factors such as whether other drugs are being taken at the same time, the previous drinking history of the individual, the physical state of the person doing the drinking, and the genetic background of the individual (i.e. ethnicity, gender). Higher blood alcohol levels may impair balance, memory and muscular coordination. Increased amounts of alcohol consumption within a short time span may cause severely affected judgment, blunted sensory perception and loss of control.

Blood Alcohol Content. Blood alcohol concentration (BAC) describes the amount of alcohol in a person's blood expressed as weight of alcohol per unit of volume of blood. For example, at 0.10 percent BAC, there is 100 mg of alcohol per 100 ml of blood. As of this revision date driving with a BAC of 0.10 percent is a crime in 5 states. It is a crime to drive with a BAC of 0.08 percent in 45 states and the District of Columbia. A BAC of 0.08 is evidence of an alcohol violation in Massachusetts. In response to a potential loss of federal highway funding, all states likely will have a BAC defining impaired driving at 0.08 percent within the next few years. Utah has the lowest legal alcohol limit in the nation for driving. A driver can get a DUI if their blood-alcohol is .05 percent or higher. This law went into effect in December 2018.The BAC in Utah state is 0.05% or greater.. 

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Blood alcohol concentration (BAC) describes the amount of alcohol in a person's blood expressed as weight of alcohol per unit of volume of blood. For example, at 0.10 percent BAC, there is 100 mg of alcohol per 100 ml of blood. As of this revision date driving with a BAC of 0.10 percent is a crime in 5 states. It is a crime to drive with a BAC of 0.08 percent in 45 states and the District of Columbia. A BAC of 0.08 is evidence of an alcohol violation in Massachusetts. In response to a potential loss of federal highway funding, all states likely will have a BAC defining impaired driving at 0.08 percent within the next few years. Utah has the lowest legal alcohol limit in the nation for driving. A driver can get a DUI if their blood-alcohol is .05 percent or higher. This law went into effect in December 2018.The BAC in Utah state is 0.05% or greater.

Blood Alcohol Content Cont.. Most beers contain 4-5% alcohol; wines 12% on average, and distilled beverages average from 40% (80 proof) to 50% (100 proof) alcohol. The following chart provides an estimate of the BAC for an individual based on the weight of the person and the number of drinks they have consumed. This chart assumes that one drink is 1oz. of 80 proof liquor at 40%, 12oz. of beer at 4.5%, or 4oz. of wine at 12%. Drinks with higher percentage of alcohol or more alcohol will yield an even higher BAC.. 

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Most beers contain 4-5% alcohol; wines 12% on average, and distilled beverages average from 40% (80 proof) to 50% (100 proof) alcohol. The following chart provides an estimate of the BAC for an individual based on the weight of the person and the number of drinks they have consumed. This chart assumes that one drink is 1oz. of 80 proof liquor at 40%, 12oz. of beer at 4.5%, or 4oz. of wine at 12%. Drinks with higher percentage of alcohol or more alcohol will yield an even higher BAC.

Blood Alcohol Content Cont.. KNOW YOUR LEGAL LIMIT In most states that means .08% and in Utah that means .05% of Blood Alcohol Content or any amount which results in loss of normal use of mental or physical faculties. This is only a guide and NOT sufficiently accurate to be considered legal evidence. The figures you calculate are averages. Individuals may vary somewhat in their personal alcohol tolerance. Food in the stomach affects the rate of absorption. Medications, health, and psychological condition are also influential factors. In any case, if you've been drinking at all, be careful! SUREST POLICY IS . . . DON'T DRIVE AFTER DRINKING. 

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KNOW YOUR LEGAL LIMIT In most states that means .08% and in Utah that means .05% of Blood Alcohol Content or any amount which results in loss of normal use of mental or physical faculties. This is only a guide and NOT sufficiently accurate to be considered legal evidence. The figures you calculate are averages. Individuals may vary somewhat in their personal alcohol tolerance. Food in the stomach affects the rate of absorption. Medications, health, and psychological condition are also influential factors. In any case, if you've been drinking at all, be careful!  SUREST POLICY IS . . . DON'T DRIVE AFTER DRINKING

Other Facts About Blood Alcohol Content. What BAC is considered illegal? Driving with a BAC of 0.10 percent is a crime in 5 states. It is a crime to drive with a BAC of 0.08 percent in 44 states and the District of Columbia. A BAC of 0.05 is evidence of an alcohol violation in Utah. In response to a potential loss of federal highway funding, all states likely will have a BAC defining impaired driving at 0.08 percent within the next few years. What is the effect of alcohol on driving skills and crash risk? At BAC as low as 0.02 percent; alcohol affects driving ability and crash likelihood. The probability of a crash begins to increase significantly at 0.05 percent BAC and climbs rapidly after about 0.08 percent. For drivers age 35 and older with BAC at or above 0.15 percent on weekend nights, the likelihood of being killed in a single-vehicle crash is more than 380 times higher than it is for non-drinking drivers.1. 

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What BAC is considered illegal? Driving with a BAC of 0.10 percent is a crime in 5 states. It is a crime to drive with a BAC of 0.08 percent in 44 states and the District of Columbia. A BAC of 0.05 is evidence of an alcohol violation in Utah. In response to a potential loss of federal highway funding, all states likely will have a BAC defining impaired driving at 0.08 percent within the next few years.  What is the effect of alcohol on driving skills and crash risk? At BAC as low as 0.02 percent; alcohol affects driving ability and crash likelihood. The probability of a crash begins to increase significantly at 0.05 percent BAC and climbs rapidly after about 0.08 percent. For drivers age 35 and older with BAC at or above 0.15 percent on weekend nights, the likelihood of being killed in a single-vehicle crash is more than 380 times higher than it is for non-drinking drivers.1

Other Facts About Blood Alcohol Content. How many drinks does it take to reach significantly impairing BAC? The effects of alcoholic drinks vary greatly because the rate of absorption and BAC attained vary from person to person due to such factors as weight, amount of fat tissue, and stomach contents. Nevertheless, various organizations have developed charts intended to help people estimate their BAC based on the number of drinks consumed. These tables can be used to estimate BAC, but they are subject to error. Are beer and wine less impairing than hard liquor? Impairment is not determined by type of drink but rather by the amount of alcohol ingested over a specific period of time. There is a similar amount of alcohol in such standard drinks as a 12-ounce glass of beer, a 4-ounce glass of wine, and 1.25 ounces of 80 proof liquor. Beer is the most common drink consumed by people stopped for alcohol-impaired driving or involved in alcohol-related crashes.. 

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How many drinks does it take to reach significantly impairing BAC? The effects of alcoholic drinks vary greatly because the rate of absorption and BAC attained vary from person to person due to such factors as weight, amount of fat tissue, and stomach contents. Nevertheless, various organizations have developed charts intended to help people estimate their BAC based on the number of drinks consumed. These tables can be used to estimate BAC, but they are subject to error.  Are beer and wine less impairing than hard liquor? Impairment is not determined by type of drink but rather by the amount of alcohol ingested over a specific period of time. There is a similar amount of alcohol in such standard drinks as a 12-ounce glass of beer, a 4-ounce glass of wine, and 1.25 ounces of 80 proof liquor. Beer is the most common drink consumed by people stopped for alcohol-impaired driving or involved in alcohol-related crashes.

Detection of Intoxicated Persons. The responsible service of alcohol requires that servers be able to recognize intoxicated patrons. Use these detection guidelines to help you recognize intoxication. 1. Common Indicators Bloodshot/unfocused eyes Slurred speech Smell of alcohol on breath Mental confusion Impaired motor skills Dishevelment Impaired balance Signs of nausea or loss of bladder / bowel control. 

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The responsible service of alcohol requires that servers be able to recognize intoxicated patrons. Use these detection guidelines to help you recognize intoxication.  1. Common Indicators 
  Bloodshot/unfocused eyes
  Slurred speech
  Smell of alcohol on breath
  Mental confusion 
  Impaired motor skills 
  Dishevelment 
  Impaired balance 
  Signs of nausea or loss of bladder / bowel control

Detection of Intoxicated Persons. 2. Warning Signs of Illegal Intoxication Development of one or more common indicator Heated altercations Rapid or pronounced changes in mood, behavior or emotional state 3. Mistaking Illness for Intoxication Similar symptoms Need for prompt, correct action Medic - alert jewelry, a warning sign Visual representation of medic - alert jewelry 4. Atypical Drinkers Experience and tolerance may mask intoxication Special efforts required to detect intoxication in some very experienced drinkers. 

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2. Warning Signs of Illegal Intoxication  Development of one or more common indicator   Heated altercations   Rapid or pronounced changes in mood, behavior or emotional state
 3. Mistaking Illness for Intoxication  Similar symptoms  Need for prompt, correct action  Medic - alert jewelry, a warning sign  Visual representation of medic - alert jewelry
 4. Atypical Drinkers  Experience and tolerance may mask intoxication  Special efforts required to detect intoxication in some very experienced drinkers

Detection of Intoxicated Persons. 5. Monitoring Customers Count drinks and use BAC Chart Interview and rate customers prior to sale. Be alert to and probe for hidden indicators and warning signs. Note customer's initial mood and conduct and watch for changes in mood or behavior  Observe customer interactions Re-interview and re-rate customers prior to each additional sale.. 

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5. Monitoring Customers   Count drinks and use BAC Chart Interview and rate customers prior to sale. Be alert to and probe for hidden indicators and warning signs.  Note customer's initial mood and conduct and watch for changes in mood or behavior  Observe customer interactions   Re-interview and re-rate customers prior to each additional sale.

Detection of Minors. The service of alcoholic beverages to minors is a crime. You, as well as the restaurant, can be charged with a crime for doing so. The following points can be used in recognition of minors. The primary deterrent we have against serving minors is to ask for identification. The policy for our restaurant is to request identification form anyone requesting an alcoholic beverage.. 

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The service of alcoholic beverages to minors is a crime. You, as well as the restaurant, can be charged with a crime for doing so. The following points can be used in recognition of minors. The primary deterrent we have against serving minors is to ask for identification. The policy for our restaurant is to request identification form anyone requesting an alcoholic beverage.

1. Physical Characteristics Common to Minors Signs of underage status Lack of physical maturity Most minors mature in physical appearance before age 21 2. Fads and Fashions in Clothing, Accessories, and Grooming Popular with Minors 3. Behavior Patterns Characteristics of Minors. 4. Suspicious behaviors typical of minors attempting an illegal purchase. Pooling money and giving it to the oldest appearing member of the group Minor waiting in the background away from the point of purchase while adult obtains more than one serving Adult making repeated purchase for a young appearing person 5. Detecting Invalid ID: 6. Fake ID Warning Signs Deceptively similar Counterfeit Altered Borrowed / stolen. 

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1. Physical Characteristics Common to Minors  Signs of underage status  Lack of physical maturity Most minors mature in physical appearance before age 21 2. Fads and Fashions in Clothing, Accessories, and Grooming Popular with Minors  3. Behavior Patterns Characteristics of Minors.  4. Suspicious behaviors typical of minors attempting an illegal purchase. Pooling money and giving it to the oldest appearing member of the group  Minor waiting in the background away from the point of purchase while adult obtains more than one serving  Adult making repeated purchase for a young appearing person 5. Detecting Invalid ID:  6. Fake ID Warning Signs   Deceptively similar  Counterfeit Altered   Borrowed / stolen

Intervention with Minors. Professional and respectful intervention is required once you recognize that a minor has received or tried to receive alcoholic beverages. 1. Proper Demeanor of seller. Remain professional, courteous, and calm. 2. Examination of an identification card. Request to see their I.D. always including the word ‘please’. 3. Removal of Alcoholic Beverages from Minor's Reach or Possession. Once it has been determined that the guest is a minor, you must remove the drink from their possession. 4. Sample Words and Phrases. “May I see your I.D. please?” “I’m sorry; it is against the law to serve minors. We’ll have to take your drink.” “I’ll have to take your drink until a manager can verify you are of legal age.” 5. Contacting Law Enforcement Authority when Intervention Fails. The server should always call a manager before contacting law enforcement. The manager can then inform the minor patron that unless the patron complies, there will be no other choice than to call law enforcement.. 

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Professional and respectful intervention is required once you recognize that a minor has received or tried to receive alcoholic beverages.  1. Proper Demeanor of seller. Remain professional, courteous, and calm.  2. Examination of an identification card. Request to see their I.D. always including the word ‘please’.  3. Removal of Alcoholic Beverages from Minor's Reach or Possession. Once it has been determined that the guest is a minor, you must remove the drink from their possession.  4. Sample Words and Phrases.  “May I see your I.D. please?”   “I’m sorry; it is against the law to serve minors. We’ll have to take your drink.”   “I’ll have to take your drink until a manager can verify you are of legal age.”
 5. Contacting Law Enforcement Authority when Intervention Fails. The server should always call a manager before contacting law enforcement. The manager can then inform the minor patron that unless the patron complies, there will be no other choice than to call law enforcement.

Intervention with Intoxicated Patrons. Professional and respectful intervention is required once you recognize that a patron is intoxicated. 1. Proper Demeanor of seller. Remain professional, courteous, and calm. 2. Designated Driver Programs. Intoxicated patrons should be urged not to drive. In the absence of a designated driver you should inform them of your restaurant’s alternative transportation program. This can be a cab service, designated driver, etc. 3. Early Intervention Techniques Use various methods to slow service of beverages. Try to serve food and alternative beverages. Warning concerning caffeine products. Caffeine has no effects against the alcohol; both compounds will remain in the person. The alcohol is a depressant and will make the person tired, caffeine will only make them awake but they would remain intoxicated. Time is the only real effect to neutralize alcohol. 

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Professional and respectful intervention is required once you recognize that a patron is intoxicated.  1. Proper Demeanor of seller. Remain professional, courteous, and calm. 2. Designated Driver Programs. Intoxicated patrons should be urged not to drive. In the absence of a designated driver you should inform them of your restaurant’s alternative transportation program. This can be a cab service, designated driver, etc. 3. Early Intervention Techniques   Use various methods to slow service of beverages.   Try to serve food and alternative beverages.  Warning concerning caffeine products. Caffeine has no effects against the alcohol; both compounds will remain in the person. The alcohol is a depressant and will make the person tired, caffeine will only make them awake but they would remain intoxicated. Time is the only real effect to neutralize alcohol

4. Cut - Off Intervention Remove alcoholic beverages. Arrange an immediate safe ride. Contact police if necessary 5. Sample Words and Phrases “Management has prohibited me from serving any more drinks to you.” “You have reached the maximum # of drinks I am allowed to serve you. Would you like me to call a manager for approval to serve more?” Managers can use a discreet method to cut off a patron by calling them away from the table or bar as not to embarrass the patron. One method is to tell the patron they have a phone call. Once they are away from other guests you can politely inform them that they will not be served any more alcohol.. 

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4. Cut - Off Intervention   Remove alcoholic beverages.  Arrange an immediate safe ride.  Contact police if necessary  5. Sample Words and Phrases  “Management has prohibited me from serving any more drinks to you.”   “You have reached the maximum # of drinks I am allowed to serve you. Would you like me to call a manager for approval to serve more?”  Managers can use a discreet method to cut off a patron by calling them away from the table or bar as not to embarrass the patron. One method is to tell the patron they have a phone call. Once they are away from other guests you can politely inform them that they will not be served any more alcohol.

6. Obligation of seller to inform law enforcement authorities when intervention attempts fail. The server should always call a manager before contacting law enforcement. The manager can then inform the minor patron that unless the patron complies, there will be no other choice than to call law enforcement. 7. Sanctions for employee violations. Illegal service of alcoholic beverages is a crime. You, as well as the restaurant, can be charged with a crime for doing so. Additionally, DRAM shop laws are such the both the employer and employee may be held liable for serving intoxicated patrons that are later involved in accidents related to alcohol impairment.. 

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6. Obligation of seller to inform law enforcement authorities when intervention attempts fail. The server should always call a manager before contacting law enforcement. The manager can then inform the minor patron that unless the patron complies, there will be no other choice than to call law enforcement. 7. Sanctions for employee violations. Illegal service of alcoholic beverages is a crime. You, as well as the restaurant, can be charged with a crime for doing so. Additionally, DRAM shop laws are such the both the employer and employee may be held liable for serving intoxicated patrons that are later involved in accidents related to alcohol impairment.

Alcohol Awareness. Alcohol Awareness is a growing concern within the Hospitality Industry nationwide. By recognizing the "early" signs of intoxication, monitoring your customer's consumption, and treating them as you would a guest in your own home; you fulfill your responsibility and protect the guest. To serve or not to serve? By understanding and fulfilling your responsibilities... Your Role: Observe Monitor Report Assisted by the guidance and support of management... Your Manager's Role: Confirm Confront Resolve. 

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Alcohol Awareness is a growing concern within the Hospitality Industry nationwide. By recognizing the "early" signs of intoxication, monitoring your customer's consumption, and treating them as you would a guest in your own home; you fulfill your responsibility and protect the guest.  To serve or not to serve? By understanding and fulfilling your responsibilities... Your Role:  Observe   Monitor   Report  Assisted by the guidance and support of management...  Your Manager's Role:  Confirm  Confront   Resolve