Business and Quality Management

[Virtual Presenter] Good morning everyone. It is my pleasure to be here today and present my perspective on how quality management and business operations are intertwined. We will be using Ali Abdulla Al Marzooqi's company model as a case study for exploration. We will be looking at how Total Quality Management and excellence in customer satisfaction can be achieved through the implementation of incremental improvements. Let us begin..

[Audio] Nowadays, the most successful companies rely on Total Quality Management (TQM) and excellence to improve their business capabilities. TQM encourages a continuous flow of incremental improvements from the bottom of the organization's hierarchy to ensure customer satisfaction. Ali Abdulla Al Marzooqi is a pioneer for institutionalizing quality management principles in the region, having contributed to revolutionizing the industry through his innovative solutions. Our company is proud to work with such a talented individual..

[Audio] Our long-term objectives for Business and Quality Management are to equip learners with the knowledge and skills to understand and apply principles of quality and best practices, combining interpersonal, theoretical, and technical skills in responsible and ethical ways. We also aim to illustrate to learners how process-oriented structures and systems in organizations influence human relationships, and enable them to evaluate the effect of management and quality concepts on various economic sectors. Finally, the goal is to assist learners in grasping fundamentals of management and recognizing the interdependencies and value-oriented principles in a business environment..

[Audio] Having a degree or knowledge in business and quality management can present a wide range of career opportunities. Many industries, such as manufacturing, healthcare, finance and service sectors, see the importance of having professionals competent in such areas. This knowledge can provide an advantage when applying for a job..

[Audio] Advancement in quality management and business roles can result in increased wages and improved earning potential. To excel in those roles, specialised skills and qualifications are usually required. Quality management, in particular, may enable access to positions in continuous improvement and efficiency, which can be especially rewarding. Therefore, if you are aspiring to progress in your career, gaining qualifications in these areas might be a worthwhile pursuit..

[Audio] Problem-solving skills form the basis of any successful business and quality management program. Acquiring the ability to identify underlying issues, come up with solutions and make decisions based on data are invaluable in any professional environment..

[Audio] Proper quality management is essential to achieve a competitive advantage in the challenging market. Improving the processes and systems that deliver products or services is key in order to reduce waste, minimize defects, and increase customer satisfaction, providing an important advantage in any industry..

[Audio] Risk management is an essential component of business management that can make or break an organization. It involves assessing potential risks to the company and developing strategies and plans to reduce those risks. This can involve anything from creating policies to establishing risk management teams. Taking into consideration all the possible risks is key to creating a balanced and successful business model..

[Audio] Business and quality management are all about making the right decisions. Ethical decision-making is a crucial part of that. In today's business climate, considerations such as ethics and corporate social responsibility are increasingly becoming factors to take into account when making a decision. Companies must be aware of the implications of their decisions and the potential consequences for stakeholders. Understanding and adhering to ethical principles is the cornerstone of success in business today..

[Audio] Continuous learning is a key element to achieving success in business and quality management. Keeping up to date with current trends and technological advances in these fields allows you to remain competitive and gives you the edge to excel. Investing in your professional development and committing to learning is essential for creating a successful career..

[Audio] With the right strategies, entrepreneurs can create job security and stability for themselves. Coming up next, I'll be discussing how entrepreneurs can survive and thrive as independent business owners despite the many challenges..

[Audio] Today I'm going to wrap up my presentation by emphasizing the important benefits of studying business and quality management. Studying these topics can offer a range of advantages, including career advancement, financial rewards, and personal development. Knowing much about these fields can also give you strong foundations for success in a variety of industries and roles. To summarize, understanding business and quality management can help you build a brighter future for yourself. Lastly, I'd like to thank you all for being here today..