[Audio] Welcome, everyone. Today we'll be discussing the essential concepts of communication. We'll be focusing on what communication is, its process, types, and examples of communication techniques. Let's start by understanding the basics of communication..
[Audio] We use communication to stay connected with each other and express our thoughts and feelings. From speaking, to writing, to gestures, communication is a vital part of our everyday lives. It is not only about understanding the words we hear, but also about understanding the messages someone is trying to convey. Effective communication is the cornerstone of understanding, be it in a business setting, an educational setting, or even between friends..
[Audio] A sender has an idea to convey, which they then encode into a form the receiver can understand. This message is sent through a channel such as speaking, writing, or gesturing. The receiver decodes the message, interpreting the sender’s intent and understanding the message. A response or feedback then follows, which can be verbal or non-verbal, completing the communication process..
[Audio] The exchange of information between two people or within a group is commonly referred to as communication. Communication can take many forms and is necessary for anyone to be able to interact and understand one another. Generally, communications are divided into two primary categories - verbal and non-verbal communication. Verbal communication is the exchange of information through speaking or writing, while non-verbal communication is the exchange of information without using words, such as body language, gestures, facial expressions, and eye contact. Both of these can be incredibly effective when conveying information, so it is important to be aware of both verbal and non-verbal communication when interacting with others..
[Audio] Verbal communication is all about the spoken word. It involves everything from conversations to public speaking. It is a type of communication where the message is conveyed through words and is spoken out loud. Verbal communication requires careful listening and conveying of messages to ensure that the message is understood. It allows people to express themselves and their ideas in a clear and concise manner. One important aspect of verbal communication is the tone of voice. It can convey a range of emotions and can be used to emphasize certain points..
[Audio] Verbal communication is a way of expressing and sharing our thoughts and ideas via words. It can take many forms, such as interpersonal, intrapersonal, democracy, public, small group and mass communication. Interpersonal communication happens when we communicate with one or more people, while intrapersonal communication is when we communicate with ourselves. Democracy is a form of government where people have the power to choose their governing system. Public communication involves sharing information with a large group of people. Small group communication occurs among a few people in a specific area. Mass communication is the act of disseminating information to a large audience..
[Audio] Nonverbal communication is an important method of conveying emotions, needs, attitudes and thoughts without relying on verbal language. It consists of facial expressions, body language, posture, and gestures, as well as vocal intonations, such as tones of voice, accents, and pauses. A raised eyebrow could be used to express surprise or scepticism, or a hug might be used to show love and affection. Nonverbal communication can be used to reinforce verbal language, making it a tool for successful communication..
[Audio] Nonverbal communication is one of the most powerful tools we have – the unspoken language. Facial expressions, body movements, posture and gestures can speak louder than any words. Eye contact creates connection and expresses care, trust, and understanding, demonstrating how much we can communicate without verbalizing our thoughts. It can be a great way to express our thoughts and feelings. Appreciation for listening..