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Scene 1 (0s)

Patricia searches 2021 Wrangler & explores the Wrangler in 3D.

Patricia decides to Shop online for a JEEP Wrangler.

As Patricia explores options & incentives available for JEEP, she receives a Personalized Private Offer .

Patricia schedules a test drive with her preferred local dealer. The vehicle is delivered right to her home.

Patricia receives a email at 3PM notifying her of a price drop on the vehicle she shopped which prompts her to start the online buying process .

Patricia completes the buying process online & schedules home delivery of her new Jeep Wrangler.

Scheduling & Delivery CPOV Tier N Supplier Fleet Sales Modernization Dealer LMS

CDP State of Share Dashboard Direct Marketing

Dealer LMS

FOG Custom Shop

Web 3D

Patricia’s Wrangler is delivered at home. She uses the JEEP app daily to remote start her car, lock/unlock her doors. In addition, she can share her digital key with her husb&.

GMA Connectivity

Patricia uses Know & Go to learn about her new Wrangler.

Know & Go

With driving 3,500 miles, Patricia is up for an oil change & receives 2 Free Oil Changes remaining as part of the JEEP Wave Customer Care Program. She decides to also update her contact preferences to include Text Messaging.

CPC Supplier Operations State of Dashboard.

Before her trip to Moab Utah, Patricia schedules & has her oil service completed from the JEEP Mobile app & without leaving home.

CTP CSI/SSI CDP Wagoneer VTS Mopar ETA

With the help of Badge of Honor & the JEEP community she experienced off-road trails that matched her experience. On her drive home, she receives an in-vehicle service reminder to rotate her tires.

Badge of Honor

Patricia Goldman is in the market for a new vehicle. She is busy...works full time from her Denver, Colorado home...expects convenience...is somewhat tech savvy….She drives by a dealer regularly on her way to Yoga class...drives a Stellantis vehicle but is a high risk for defection... She is considering a competitor vehicle but decides to take another look at Jeep.

Scene 2 (1m 36s)

Patricia searches 2021 Wrangler & explores the Wrangler in 3D.

Patricia decides to Shop online for a JEEP Wrangler.

As Patricia explores options & incentives available for JEEP, she receives a Personalized Private Offer .

Patricia schedules a test drive with her preferred local dealer. The vehicle is delivered right to her home.

Patricia receives a email at 3PM notifying her of a price drop on the vehicle she shopped which prompts her to start the online buying process .

Patricia completes the buying process online & schedules home delivery of her new Jeep Wrangler.

Scheduling & Delivery CPOV Tier N Supplier Fleet Sales Modernization Dealer LMS

CDP State of Share Dashboard Direct Marketing

Dealer LMS

FOG Custom Shop

Web 3D

Patricia’s Wrangler is delivered at home. She uses the JEEP app daily to remote start her car, lock/unlock her doors. In addition, she can share her digital key with her husb&.

GMA Connectivity

Patricia uses Know & Go to learn about her new Wrangler.

Know & Go

With driving 3,500 miles, Patricia is up for an oil change & receives 2 Free Oil Changes remaining as part of the JEEP Wave Customer Care Program. She decides to also update her contact preferences to include Text Messaging.

CPC Supplier Operations State of Dashboard.

Before her trip to Moab Utah, Patricia schedules & has her oil service completed from the JEEP Mobile app & without leaving home.

CTP CSI/SSI CDP Wagoneer VTS Mopar ETA

With the help of Badge of Honor & the JEEP community she experienced off-road trails that matched her experience. On her drive home, she receives an in-vehicle service reminder to rotate her tires.

Badge of Honor

Patricia Goldman is in the market for a new vehicle. She is busy, works full time from her Denver, Colorado home, expects convenience,is somewhat tech savvy,She drives by a dealer regularly on her way to Yoga class, drives a Stellantis vehicle but is a high risk for defection, She is considering a competitor vehicle but decides to take another look at Jeep.

Scene 3 (3m 10s)

Patricia searches 2021 Wrangler & explores the Wrangler in 3D.

Patricia decides to Shop online for a JEEP Wrangler.

As Patricia explores options & incentives available for JEEP, she receives a Personalized Private Offer .

Patricia schedules a test drive with her preferred local dealer. The vehicle is delivered right to her home.

Patricia receives a email at 3PM notifying her of a price drop on the vehicle she shopped which prompts her to start the online buying process .

Patricia completes the buying process online & schedules home delivery of her new Jeep Wrangler.

Scheduling & Delivery CPOV Tier N Supplier Fleet Sales Modernization Dealer LMS

CDP State of Share Dashboard Direct Marketing

Dealer LMS

FOG Custom Shop

Web 3D

Patricia’s Wrangler is delivered at home.

Scene 4 (3m 20s)

Patricia’s Wrangler is delivered at home. She uses the JEEP app daily to remote start her car, lock/unlock her doors. In addition, she can share her digital key with her husb&.

GMA Connectivity

Patricia uses Know & Go to learn about her new Wrangler.

Know & Go

With driving 3,500 miles, Patricia is up for an oil change & receives 2 Free Oil Changes remaining as part of the JEEP Wave Customer Care Program. She decides to also update her contact preferences to include Text Messaging.

CPC Supplier Operations State of Dashboard.

Before her trip to Moab Utah, Patricia schedules & has her oil service completed from the JEEP Mobile app & without leaving home.

CTP CSI/SSI CDP Wagoneer VTS Mopar ETA

With the help of Badge of Honor & the JEEP community she experienced off-road trails that matched her experience. On her drive home, she receives an in-vehicle service reminder to rotate her tires.

Badge of Honor

Scene 5 (4m 8s)

Patricia Goldman is in the market for a new vehicle. She is busy...works full time from her Denver, Colorado home...expects convenience...is somewhat tech savvy….She drives by a dealer regularly on her way to Yoga class...drives a Stellantis vehicle but is a high risk for defection... She is considering a competitor vehicle but decides to take another look at Jeep.

Scene 6 (4m 30s)

Pre-sales Journey Map

Scene 7 (4m 37s)

Patricia searches 2021 Wrangler & explores the Wrangler in 3D.

Patricia decides to Shop online for a JEEP Wrangler.

As Patricia explores options & incentives available for JEEP, she receives a Personalized Private Offer .

Patricia schedules a test drive with her preferred local dealer. The vehicle is delivered right to her home.

Patricia receives a email at 3PM notifying her of a price drop on the vehicle she shopped which prompts her to start the online buying process .

Patricia completes the buying process online & schedules home delivery of her new Jeep Wrangler.

Scheduling & Delivery CPOV Tier N Supplier Fleet Sales Modernization Dealer LMS

CDP State of Share Dashboard Direct Marketing

Dealer LMS

FOG Custom Shop

Web 3D

Patricia’s Wrangler is delivered at home.

Scene 8 (5m 14s)

Pat now has her Jeep, has been using her Jeep Wrangler for ____

Scene 9 (5m 23s)

She uses the JEEP app daily to remote start her car, lock/unlock her doors. In addition, she can share her digital key with her husband.

GMA Connectivity

Patricia uses Know & Go to learn about her new Wrangler.

Know & Go

With driving 3,500 miles, Patricia is up for an oil change & receives 2 Free Oil Changes remaining as part of the JEEP Wave Customer Care Program. She decides to also update her contact preferences to include Text Messaging.

CPC Supplier Operations State of Dashboard.

Before her trip to Moab Utah, Patricia schedules & has her oil service completed from the JEEP Mobile app & without leaving home.

CTP CSI/SSI CDP Wagoneer VTS Mopar ETA

With the help of Badge of Honor & the JEEP community she experienced off-road trails that matched her experience. On her drive home, she receives an in-vehicle service reminder to rotate her tires.

Badge of Honor