Onboarding Deck - RECO

RECO Orientation. Human Resources April 2026. [image].

[Audio] Welcome to RECO. We're excited to have you join the organization. This onboarding program is designed to help you understand who we are, what we do, and how your role contributes to protecting consumers and strengthening trust in Ontario's real estate sector. By the end of this training, you'll have a strong foundation in RECO's mandate, structure, and expectations..

[Audio] RECO is the regulator of more than 110,000 real estate agents and brokerages across Ontario. We administer and enforce the Trust in Real Estate Services Act, also known as TRESA, which sets the legal framework for how real estate professionals must operate. As a regulator, RECO has the authority to register professionals, investigate complaints, conduct inspections, and take enforcement action where standards are not met. Our core purpose is to protect consumers and ensure confidence in real estate transactions, one of the most significant financial decisions people make..

Mission, Vision, Values. [image].

[Audio] Our mission is to protect consumers by ensuring that real estate professionals understand and follow the law. Our vision is a trusted and transparent real estate sector where consumers feel confident in every transaction. Our values guide how we work every day: integrity, empathy, curiosity, intentional action, and strategic agility. RECO's values guide how we work and how we make decisions. These are not just statements, they are expectations for behaviour..

[Audio] Integrity means doing the right thing, even when it's difficult. This includes raising concerns and ensuring accountability..

[Audio] Empathy means understanding the human impact of our work. Every interaction should reflect respect and professionalism..

[Audio] Curiosity drives better decision-making, and agility allows us to adapt in a changing environment. Together, they support innovation and continuous improvement..