Communication in a Diverse Workplace

Hands coming together in circle. Communication in a Diverse Workplace.

Why I selected Communication in a Diverse workplace? George Bernard Shaw said: “The single biggest problem in communication is the illusion that it has taken place.” Organizations place valuable resources towards diversity and communications because a breakdown in communication equal a breakdown in the organization. It effects every aspect of any organization, including the Military. Competitive advantages, characteristics such as culture, ethnicity, class, language, and hobbies are attributes that lead to thinking outside the box. Employees that share generational stories will directly influence their perspectives on the world around them..

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Research Questions. Why Is Communication Necessary? Cross-culture communication involves forming and improving relationships with individuals of a different culture than one's own. It is based on known factors, such as perceptions, manners, and decision-making practices. Cross-cultural communication involves understanding how members of a group communicate verbally and non-verbally; also, in various business and social contexts” (Gore, 2013). A failure to communicate effectively in intercultural relationships, whether with one's employees, inter-organizational partners, or customers, can hamper the development of a relationship (Harvey & Griffin, 2002)..

Research Questions Continued. What Companies are Being Recognized? DiversiyInc diversity audits are judged by the following criteria: (1) Human Capital Diversity Metrics reviewing gender and racial/ethnic representation, as well as representation in new hires, promotions, turnover and the 10% highest-paid employees; (2) Leadership Accountability reviewing CEO/senior leadership commitment and accountability, diversity and inclusion management, (3) Talent Programs reviewing participation metrics and practices for formal mentoring, formal sponsorship, employee resource groups and high potential programs 4) Workplace Practices reviewing talent acquisition, talent management, onboarding, diversity training, workforce development and engagement, LGBTQ inclusion, people with disabilities, military community, and employee benefits; (5) Supplier Diversity reviewing procurement spend with companies owned by people from under-represented groups, as well as leadership accountability and management practices; and (6) Philanthropy reviewing contributions to and engagement with non-profit organizations focused on people from underrepresented groups. The 2021 top five diverse organizations recognized by DiversityInc from one to five are Hilton, Accenture, Eli Lilly and Company, Abbott, and Mastercard ( DiversityInc Top 50, 2021). Ranked 1. Hilton 2. Accenture 3. Eli Lilly and Company 4. Abbott 5. Mastercard.

Literature Review. Concisely defines all key terms and shows effective integration of scholarly sources to comprehensively answer the research questions. Examines appropriate theories, compares and contrasts research studies, summarizes findings.

Literature Review. Concisely defines all key terms and shows effective integration of scholarly sources to comprehensively answer the research questions. Examines appropriate theories, compares and contrasts research studies, summarizes findings.

Discussion. Thorough discussion of research findings. Insights, surprises and or contradictions are identified and reflected upon..

People in a meeting. Conclusion. This research has defined diversity and discussed avenues for a business to gain a competitive advantage while making all employees feel heard and valued. Communication, arguably an organization's accurate measure of success, is vital in understanding cross-cultural management. Whether leadership is communicating policy changes, discussing natural disasters, or listening to grievances and concerns of employees, effective communication is a critical issue in ineffective management. To be successful, organizations should have comprehensive policies and strategies for communicating with their constituencies, employees, stakeholders, and the community at large. The research also establishes that studies have found advantages and disadvantages to having a diverse organization. Some of the adverse effects within an organization are that diversity can introduce complexity and confusion into trouble-solving groups (White, 1999)..

hand clapping. Thank You. LaQuita Roscoe. User. 808-123-3456.