OEM_FTS Weekly Updates_October1 to 19

[Audio] Greetings everyone and welcome to our presentation on OEM and FTS updates for the period of October 1st to 19th, 2025. It is common knowledge that contract management plays a crucial role in our work, and today we will be sharing important updates and changes in this area. Our focus will be on contract renewals, new contract submissions, and extensions for our diverse clientele. We will also provide updates on maintenance contracts. Furthermore, we will discuss the process of creating a quote for Nokia, one of our key partners. Without further delay, let us explore the latest developments in the realm of OEM and FTS contracts. First, we will start with our initial update....

OEM/SGA CONTRACTS. 2. Microchip Proprietary and Confidential.

[Audio] Today, we will be discussing the third slide of our presentation on OEM and FTS updates covering October 1 to 19, 2025. The main focus of this update is the OEM contact renewal for CY2026. OEM, or Original Equipment Manufacturer, is a company that produces goods or components used in another company's products. In this case, it pertains to our school's partnership with an OEM for equipment and materials. We must renew our contract with the OEM before the end of this year to ensure a steady supply of quality products and services. Please take note that this renewal is crucial for the smooth operation of our school. Familiarizing ourselves with the terms and conditions and any changes made will help us understand our obligations and responsibilities towards the OEM and ensure a successful partnership. Let us continue with our presentation as we move on to the next slide..

[Audio] This presentation will cover the latest OEM and FTS updates, from October 1 to 19, 2025. We will discuss updates from various customers and contracts. Moving on to slide number 4, we have exciting news to share. One of our valued customers has signed a new contract with us, providing new opportunities for our business. Another customer has extended their contract with us, showing their satisfaction with our services and products. We are grateful for their ongoing support and eager for a long-term partnership. In terms of contract updates, we have significant updates from four global companies: Emerson, Nokia, TTI Group, and Cisco Systems. This collaboration on a global scale will not only enhance our reputation but also present new paths for growth. Lastly, we have an update from our partner, Rohde & Schwarz. We are pleased to announce that we have extended our contract with them, strengthening our relationship and promising a bright future together. We are continuously striving to provide the best solutions and services to our customers, and these updates demonstrate our efforts. Thank you for your attention, and we appreciate your continued support in the future. Stay tuned for more updates in our upcoming presentations. Thank you..

[Audio] Slide number 5 out of 11 of our presentation covers updates on OEM/FTS from October 1 to 19, 2025. Today's topic is FTS Service Maintenance Contracts. These contracts are essential for the smooth functioning of our machinery and to minimize downtime and potential breakdowns. Regular maintenance checks are crucial to providing top-quality service to our clients and ensuring efficient performance and extended lifespan of their equipment. Under these contracts, we offer a range of services including inspections, preventative maintenance, and emergency repairs. We take pride in our work and respond promptly to any issues that may arise. By partnering with us and signing a contract, our clients can have peace of mind and focus on their core business activities while we take care of their maintenance needs. You may be wondering what is covered under these contracts. Our services cover all OEM machinery and equipment, from small tools to large-scale industrial machines. We also provide customized packages to fit the unique needs of our clients. In conclusion, FTS service maintenance contracts are a crucial component of our commitment to providing excellent service and support to our clients. Thank you for your attention and please contact us for more information or to discuss options for your business..

[Audio] Today, we will be discussing the updates for OEM and FTS from October 1 to 19, 2025. As of January 31, 2024, several requests have been received in these areas. The first chart shows the number of requests received in different regions during this time period. The domestic market had 20 requests from October 1 to 5, 2025, 43 requests from October 6 to 12, 2025, and 41 requests from October 13 to 19, 2025. There was a slight decrease in the number of requests in the last two weeks, with 7 and 1 requests in the APAC and Latin America regions. Moving on to the second chart, we can see a breakdown of the requests by region for each week. During the first week, the domestic market had the highest number of requests at 20, followed by EMEA with 9 requests, and 3 requests each in the APAC and Latin America regions. The following week saw a significant increase in requests in the domestic market with 43, while EMEA and APAC also had increases with 9 and 11 requests, respectively. However, there were no requests in the Latin America region during this week. For the last week, the domestic market remained the highest with 41 requests, followed by 14 in EMEA, and 7 and 1 in APAC and Latin America. As shown in the charts, the domestic market has consistently had the highest number of requests, with EMEA and APAC following closely behind. However, Latin America had a lower number of requests. This concludes our discussion on the updates for OEM and FTS from October 1 to 19, 2025. We look forward to seeing you in our next lesson..

[Audio] In the period of October 1 to 19, 2025, we have received a total of 29 requests - 25 from the domestic region, 2 from EMEA, and 2 from Latin America. There are no pending requests from MCHP. Our charts show that we have completed 162 requests, which is 85% of all FTS requests. Our pending requests stand at 29, which is 15% of the total. The completed requests are broken down as follows: Marketing - 4, Requestor - 8, GSS - 14, and Service Desk - 3. Thank you for tuning in and we will see you next time. Have a great day..

[Audio] In today's class, we will be discussing the recent updates on OEM and FTS from October 1 to 19, 2025. Slide number 8 will cover important changes made by the Product Manager, who has decided to remove the Extended Warranty offering from the pricelist, effective immediately. This means that Extended Warranty will no longer be available for TP5000 and new quotes should not be issued. Moving on to slide number 9, we have updates from Angie, the Transactional RNC, who has stated that a new form must be completed and signed by her for any ATS transactions. It is also important to note that ATS is not eligible for Software maintenance and the Technical Support CPN for ATS is 999-96011-XXX. These updates and changes are crucial for our operations. Thank you for your attention and I will see you in the next class..

[Audio] Our presentation will cover OEM/FTS updates for the period of October 1 to 19, 2025. We will specifically be discussing FTS quote issues and challenges. Slide number 9 out of 11 displays a table with various information and images related to double quotes in uploaded serials and numbers. The table includes a column for product serial numbers, each with four different serial numbers listed. Next to that is the coverage part number, which is unique to each product. The coverage start date and end date are both in the year 2025. Our focus will now be on the issue of double quotes in uploaded serials. As seen in the image, some serial numbers for the products contain a double quote symbol ( " ). This can create challenges and potentially affect the accuracy of the information. It is crucial to carefully check and enter the correct serial numbers when uploading them to avoid any errors or confusion. This will ensure that the coverage information is correct and that there are no problems with the FTS quote process. Our colleague will now continue the presentation for the remaining slides..

[Audio] Slide number 10 discusses the latest updates for OEM and FTS. Throughout October 1 to 19, 2025, we have been busy working towards our goals and completing tasks. An important update to note is the extended expiration of quotes validity, now up to 90 days. This allows clients more time to consider their options before the quote expires. Our main focus in the upcoming weeks is ensuring error-free quotes. We understand the importance of providing accurate and reliable information to our clients and are committed to delivering just that. Additionally, we have a new goal to complete quotes within 2 days or 48 hours, as per the request of our colleague, Lori. This aligns with our service level agreement and will help us better serve our clients in a timely manner. These updates showcase our continuous efforts to improve our services and provide the best experience for our clients. We appreciate your attention and continued support as we strive for excellence in our daily tasks..

[Audio] As we conclude our presentation on OEM/FTS updates for the period of October 1 to 19, 2025, we have arrived at our final slide, number 11 out of 11. This slide conveys a simple yet powerful message - a black text with a heart. Throughout this presentation, we have emphasized the importance of staying informed about the latest updates in the OEM and FTS industries in order to stay competitive. The black text on this slide represents the stable and solid foundations of these industries, while the heart symbolizes the passion and determination that drives them forward. To succeed in these industries, we must have a strong foundation and a deep love for what we do. This slide serves as a reminder that success in the OEM and FTS industries requires a combination of hard work and passion. As this presentation comes to an end, I would like to express my gratitude to everyone for their attention and participation. I hope this presentation has provided a better understanding of the OEM/FTS updates for the specified period. Thank you for being a part of this learning experience and I wish you all the best in your pursuits in these industries. Let us continue to build a solid foundation and nurture our passion for this field. Thank you..