Pega's Center-Out Journey for quick wins & long-term Digital Transformation at Novartis

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Pega’s Center -Out Journey for quick wins & long-term Digital Transformation at Novartis.

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Historic Digital Transformation Underway. “The Platform” Powers data but not business outcomes.

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3 Major Changes in Life Sciences. Three big changes driving digital transformation acceleration in Life Sciences.

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70% of all Digital Transformation programs fail! They require the right business architecture and approach.

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#1 Mistake – Channel-Centric. Embedding logic in your Channels.

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#2 Mistake – Data-Centric. Baking login in your Data-systems.

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Homegrown. Legacy DBs/Apps. Data lakes. Micro-services.

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9. Siemens created seamless experiences bringing business and IT together “Since we have introduced Pega, we have been able to implement solutions 10x faster.” Dr. Helmuth Ludwig, Chief Information Officer, Siemens Siemens' required labor-intensive, manual procedures to manage and clean data from disparate systems across the globe. With Pega, Siemens’ customers, employees, and partners now “speak the same language” throughout the enterprise resulting in: 25+ global applications serving over 45k+ users 65% decrease in customer onboarding time 80% of common business processes standardized Continuous delivery and co-production.

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Center-out ™ Business Architecture. Bridges the digital gap… one Microjourney at a time.

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Center-out ™ Business Architecture. 12. YOU NEED PROCESS AUTOMATION End-to-end automation for each customer Microjourney.

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Center-out ™ Business Architecture. Case Management - Product Launch Excellence.

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Center-out ™ Business Architecture. 18. Start fast, with the proven Pega Express ™ Methodology.

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LAB DATA AUTOMATION WORKFLOW. BIO SAMPLE REQUEST PROCESS.

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“The highest reference customer rating for customer usability. The best ability to build, maintain, and change complex cases. The highest overall product satisfaction ratings.”.

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Every day, Pega powers… MILLIONS of automated processes BILLIONS of customer interactions TRILLIONS of dollars of business If you’ve driven a car, used your credit card, called a company for service, opened an account, applied for a loan, accepted an offer, flown on an airplane, paid a bill, submitted a claim, or countless other things you do in your day … … you’ve interacted with Pega..