PowerPoint Presentation

[Audio] We are starting our journey together at ScenSoB, where effective communication and collaboration are crucial for success. Over the next 23 slides, we will examine the tools and resources available to support your achievement. Let's begin now..

[Audio] SCENSOB is the leading staffing agency in Massachusetts from 2020. We provide services across Massachusetts, Rhode Island, and Connecticut..

[Audio] We provide support to individuals with diverse needs through our various programs and services. Our current scope includes supporting 92 residential and day programs across Massachusetts, Connecticut, and Rhode Island. These programs cater to individuals with brain injuries, physical disabilities, mental health challenges, and elderly individuals who require additional care. Furthermore, we also offer private in-home services for families seeking assistance with caregiving..

[Audio] Our executive leadership team consists of highly experienced professionals who have dedicated their careers to making a positive impact in our community. Stephen Osei-Bonsu serves as our President and Founder, bringing his expertise and vision to guide us towards success. Yaw Abrokwa leads our operations as Director of Operations, ensuring that our daily activities run smoothly and efficiently. Evans Osekre oversees our day-to-day operations as Operations Officer, guaranteeing that we deliver high-quality services to our clients. Casey Osei-Bonsu brings her administrative expertise as Vice President of Administration & Advancement, supporting our growth and development. Cyril Yamoah manages our IT infrastructure as IT Services Director, keeping our systems updated and secure. And finally, Josephine Boateng directs our VNA Services, providing vital support to those in need. Together, they form a strong and cohesive team, committed to serving our community with dedication and passion..

[Audio] To get started with SCENSOB, you need to submit two forms of identification, such as a social security card and ID, or a passport and work authorization if applicable. You must also successfully pass a CORI check. Then, you will need to complete successful fingerprinting through the Department of Developmental Services. Furthermore, you will need to verify your registration on the DPPC registry. After completing these steps, you can attend orientation and DDS trainings. Lastly, you should get familiar with our internal communication tools, Connecteam and Isolved..

[Audio] Our team consists of dedicated professionals who work together to ensure seamless communication and collaboration across different divisions. With our diverse expertise, we can provide tailored support to meet your unique needs. Whether it's resolving issues or providing guidance, we're here to help.

Timeclock & Payroll. A white infinity symbol on a blue background Description automatically generated.

[Audio] As part of our commitment to supporting your well-being, we offer a range of benefits designed to enhance your work-life balance and overall job satisfaction. Our flexible scheduling policy allows you to manage your time effectively and prioritize your personal needs. You also have unlimited time off, giving you the freedom to take breaks when needed. An employee assistance program is being launched this November, providing confidential support services to help you navigate life's challenges. Starting from January 2025, all employees will have access to a mandatory 401K plan, helping you save for your future. These benefits demonstrate our dedication to creating a supportive and empowering work environment..

[Audio] Our staff meetings and trainings aim to equip all employees with the necessary skills and knowledge to deliver high-quality care to our clients. The sessions will cover crucial topics including new employee orientation, CPR and first aid, medication administration, vital signs and basic care needs, and DDS training videos. Quarterly staff meetings in March, June, October, and December will also take place to keep everyone updated on company developments and best practices. By participating in these meetings and trainings, you will acquire valuable insights and expertise to excel in your role..

[Audio] As part of our expectations on shift, it's essential to prioritize the well-being and support of our residents. This includes ensuring their physical and emotional needs are met, and providing assistance with daily living tasks. We also expect staff to maintain accurate records of resident interactions, including notes and updates on their condition..

[Audio] Assist residents with daily living activities such as bathing, dressing, toileting, grooming, and feeding if necessary. Ensure their personal needs are met by providing support with these tasks. Additionally, administer medications according to prescribed schedules and document accurately. Monitor residents' health conditions and report any changes to the appropriate healthcare professionals or supervisors. Finally, provide assistance with mobility issues, utilizing wheelchairs, walkers, or other assistive devices as needed..

[Audio] As part of our commitment to providing exceptional care, we expect staff to engage residents in activities that foster socialization and community within the group home. This may include organizing games, outings, or other events that encourage interaction and bonding among residents. By doing so, we can help create a sense of belonging and reduce feelings of isolation. Additionally, we expect staff to provide emotional support and encouragement to residents, particularly during times of stress or adjustment. This may involve active listening, empathy, and reassurance. Finally, we expect staff to implement effective behavioral management strategies, tailored to each resident's unique needs and circumstances. By working together, we can ensure a safe and supportive environment for all residents..

[Audio] Household management is crucial on every shift. We prepare meals and snacks for our residents, taking into account their dietary requirements and preferences. This includes planning menus, cooking, serving, and cleaning up afterwards. We also maintain the cleanliness and tidiness of common areas and residents' rooms, ensuring a comfortable living environment. Furthermore, we assist with residents' laundry needs, making sure their clothes and linens are clean, folded, and properly stored. By doing so, we provide a high level of care and support to our residents, enhancing their overall well-being..

[Audio] Effective documentation and communication are essential components of providing high-quality care to our residents. As caregivers, we have a responsibility to maintain accurate records of our interactions and activities during each shift. This includes noting any significant events, changes in condition, or concerns that may arise. By doing so, we ensure that all relevant information is available to our colleagues, supervisors, and healthcare providers, allowing us to provide seamless continuity of care. Furthermore, effective communication is crucial in ensuring that our residents receive the best possible care. We must listen attentively to their needs, communicate clearly and respectfully, and use appropriate nonverbal cues to convey empathy and understanding. By adhering to these expectations on shift, we can build trust, foster positive relationships, and ultimately deliver exceptional care to those who rely on us..

[Audio] In this role, it's essential to prioritize emergency response and monitoring to guarantee the safety and well-being of our clients. We must be prepared to respond promptly and effectively to any situation, adhering to established protocols such as calling 911, providing first aid, and administering CPR when necessary. Additionally, we should regularly check on residents throughout the shift, including overnight shifts, to identify any potential concerns or issues. This proactive approach enables us to provide high-quality care and support while ensuring the overall well-being of our clients..

[Audio] Participate in training and education sessions to stay updated on the latest developments and best practices in resident care. Ensure compliance with all policies, procedures, and regulations by adhering to established protocols and guidelines. Maintain confidentiality when handling sensitive information about our residents. Demonstrate professionalism in all interactions, upholding high ethical standards and organizational policies. This includes being respectful, courteous, and empathetic towards our residents and colleagues..

[Audio] As we work together to provide exceptional care and support to our residents, empathy and compassion are essential priorities. Understanding and acknowledging the challenges and emotions they may be experiencing is crucial. Remaining calm and patient, even in difficult or stressful situations, ensures their well-being and comfort. Conflicts are resolved diplomatically and professionally, prioritizing the needs and safety of our residents. Critical thinking is used to assess situations and make informed decisions about their care and well-being, demonstrating our commitment to providing high-quality services and fostering a positive environment for all..

[Audio] We must prioritize providing high-quality care and support to our residents by being attentive to their needs, proactive in addressing concerns, and dedicated to promoting their independence and quality of life. This enables us to deliver the necessary care, support, and supervision in a respectful and compassionate manner..

[Audio] The On Call team consists of Yaw, Casey, and Stephen, and they are available to assist with medical issues, incidents that occur on shift, calls to 911, personal illness, staff issues, and relief NCNS. In the event that you are unable to reach your division coordinator, the call out will be redirected to Yaw, who can be reached at 774-578-9515. All call outs will go to your division coordinator, who will handle any call outs from our clients or the staff..

[Audio] If you have any shift-related issues or concerns, contact Yaw at 774-578-9515. Report shift needs or issues, or if you're unable to reach your coordinator. For HR-related questions or concerns, contact Casey at 774-402-1098. They handle all HR matters, including trainings and payroll inquiries. For Connecteam or iSolved access issues, contact Evans at 774-519-7004. If none of these contacts resolve your concern, contact Stephen OB at 774-282-0242..

[Audio] CPR/First Aid and MAP trainings are essential skills to respond effectively in emergency situations. With CPR/First Aid trainings, you'll learn to recognize cardiac arrest, use an Automated External Defibrillator, and perform basic life support techniques. Trainers are certified professionals guiding hands-on practice and providing feedback. Trainings occur every Monday from 9am to 2pm at the main office, costing $50 per session, with certification valid for two years. MAP trainings cover crisis prevention, intervention, and de-escalation strategies, teaching identification of warning signs, conflict management, and prioritization of safety. Registration is through Casey, with a cost of $275 per session, certification valid for two years, and recertification options available. Gaining these skills keeps you and others safe..

[Audio] Mandated reporting is a critical aspect of our organization's commitment to ensuring the safety and well-being of all individuals we served. As mandated reporters, it is essential that we understood our responsibilities and obligations under state law. The Donahue Institute provided valuable resources and information on this topic, including guidelines and procedures for reporting suspected abuse or neglect. By familiarizing ourselves with these materials, we could better fulfill our duties as responsible and caring professionals..

[Audio] All individuals, regardless of their abilities, have essential human rights. The DDS Human Rights Training for Self-Advocates is a valuable resource that educates and raises awareness about these rights. Specifically designed for self-advocates, this training empowers them to understand and assert their rights, enabling them to better navigate their daily lives and advocate for themselves and others. By promoting human rights, we foster a more inclusive and equitable society..

[Audio] We appreciate your interest in Scen Sob and are glad you took the time to learn more about our services. If you have any questions, comments, or concerns, please do not hesitate to reach out to us. We value your feedback and look forward to working with you..