ANNUAL PERFORMANCE EVALUATION

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[Audio] Day 3 : Start in Store Move to MC GM Responsibility Store tour MC by MC Quick explanation of each department’s responsibilities Provide the product list to the part-timer Provide sales target to the part-timer Ensure part-timer report daily sales every hour Set time for the part-timer to attend the meeting with GM Once the part-timer is able to achieve their sales target and have good product knowledge GM may assign them to focus on MC Day 1 : Orientation Rules and regulations Day 2 Org Chart Hierarchy in Store Escalation Basic SO Basic Cashier Basic Sale Standard Operating Procedure Monitor part-timer performance.

[Audio] responsibilities Department Function Objective Sale Focus and push for sale follow to KPI Optimize sale Gain highest margin Reduce nonmove CS Focus and respond on customer service perspective Gain more customer satisfaction Prevent complaint Promote store in local area Build up store reputation Admin Manage and control back of the house GR DS OPL Conduct and manage inventory to be easy to operate in store GW Support all the general task under Sales CS and admin. Including Cleanliness and To simplify the operation & make operation task more straight forward Reducing duplicate task.

[Audio] TRAINING passport : EVALUATION New Joiner Reporting position TRAINING passport EVALUATION TRAINING passport EVALUATED BY reviewed AND APPROVED BY Assistant Senior Assistant Day 30 Division Manager GM Assistant Section Manager Section Manager Day 45 Division Trainee Division Manager GM Trainee GM Day 45 GM Head of Operation Training Passport needs to attach together to the evaluation form.

[Audio] TRAINING passport PROGRESS ‘GOOD EXAMPLE’ : How to check and evaluate the training passport Optional to do notes / Or can use note book to write. Do evaluation with the staff Must have trainee’s and trainer’s signature Completed Signature.

[Audio] CASHIER PROCESS F:\Reciept\intital\intital-1.jpg Initial Declaration = Record spare change amount to the system and put the change into the Cash Drawer. Put Initial Declaration slip in Blue Bag. Sign On = Enter User & Password to log in to the system. User & Password are confidential.

HomePro fir.