PowerPoint Presentation

[Audio] Good day everyone, and welcome to our Security Orientation. This session is presented by Lorenzo B. Jagocoy Jr., Workplace Security Supervisor, from the General and Administrative Services Division. Our goal today is simple: to help ensure the safety of everyone inside the hospital..

[Audio] Guard Responsibility Every guard assigned to an area carries full responsibility for safeguarding the life and property of our clients. When a guard assumes duty, a security inspection of the assigned area is immediately conducted. This allows the guard to respond quickly and apply proper measures in case of an emergency..

[Audio] Employees' Entrance and Exit All employees are required to use the designated Employees' Entrance and Exit located at Level 1A, at the back of the building. Bags must be opened for inspection by the guard upon entry and exit. Employees must always log in and log out whenever entering or leaving the building. Trainees and outsourced personnel are also required to log their entry and exit in the assigned logbook..

[Audio] Prohibited Inside the Hospital For everyone's safety, the following are strictly prohibited inside the hospital premises: Firearms, alcohol and drugs, knives and other deadly weapons, and pick locks. Persons with no official business, employees wearing prohibited clothing, and individuals under the influence of alcohol are not allowed inside. Media or press are also prohibited unless there is an official invitation from the hospital..

[Audio] Restricted Areas Certain areas are restricted and may only be accessed for official business. These include the Executive Office, offices of Chief Officers, the Accounting Office, and the Cashier or Billing Section. Clinical areas such as the Operating Room Complex, ICU, ASNCU, Cath Lab, patient rooms, and the Emergency Room are also restricted. Fire exits are for drills and emergency evacuations only. Areas strictly for authorized personnel include the CCTV Control Area in the old lobby, generator sets, rooftops, construction areas, and electricity control areas..

[Audio] Miscellaneous Provisions The hospital conducts round-the-clock monitoring of visitors through CCTV cameras. Any hospital property brought outside must have the signature of the property custodian and must pass security verification of documents..

[Audio] Hospital Emergency Hotline Please remember our hospital emergency hotline number: 107..

[Audio] Violent Situation Action Plan – Code Violet In the event of a violent situation, we implement Code Violet..

[Audio] Course of Action for Violent Situations Immediately inform the Security Unit of any assault involving a patient, relative, employee, outsourced personnel, or outsider. Dial the emergency hotline and notify the nearest security guard. The security unit will temporarily move staff away from the affected area and has the authority to remove violent individuals to restore safety..

[Audio] Bomb Threat Action Plan – Code Red For bomb threats, we implement Code Red..

[Audio] Mode of Bomb Threats Bomb threats may be received through phone calls, mail, or hand-carried messages..

[Audio] Course of Action – Phone Call Bomb Threat Most bomb threat calls are brief, so it is important to gather as much information as possible. Try to determine the exact location of the bomb, the time of detonation, the description and type of explosive, and the reason for the threat. Keep the caller on the line as long as possible, record every word, and calmly prolong the conversation..

[Audio] Important Details to Observe Take note of the date and time of the call, the exact language used, the caller's gender and estimated age, and any identifiable accent or tone of voice. Listen for background noises such as music, traffic, or conversations. Report all information immediately to the Security Officer..

[Audio] Course of Action – Mail or Parcel Be alert for suspicious mail or packages. Watch for oil stains, signs of tampering, unusual odors, exposed wires or strings, excessive weight, rigid containers, or uneven thickness..

[Audio] Additional Warning Signs Be cautious of packages with no return address, incorrect titles, or poorly typed or handwritten addresses. Unusual stamps or postmarks, foreign markings, or incorrect postage are also warning signs..

[Audio] What To Do Do not touch or open the item. Isolate the mail and evacuate the area immediately after reporting to the Security Officer. Never place suspicious items in water or inside drawers, desks, or cabinets. Wait for official assistance from the Security Department and the PNP Bomb Squad..

[Audio] Hostage-Taking Action Plan – Code Red In cases of hostage-taking, Code Red is implemented..

[Audio] Course of Action for Hostage Situations Anyone who witnesses or becomes aware of a hostage-taking incident must immediately contact the Security Office. Identify yourself by name and department, and clearly state the location of the incident and your own location. If possible, observe details such as the number of suspects, weapons, hostages, and movements..

[Audio] Safety First Remain in a safe place and do not interfere. Wait for responding security teams and brief the Chief Security Officer or team leaders when they arrive. Do not put yourself or others at unnecessary risk..

[Audio] Important Reminder Under no circumstances should anyone negotiate with the hostage-taker. Only authorized representatives from the Philippine National Police are permitted to do so..

[Audio] Handling of Confidential Information Proper handling of confidential information is critical during emergencies..

[Audio] Confidentiality of Information During bomb threats, hostage situations, or suspicious incidents, all information must remain strictly confidential. Only the authorized Chief Officer may release official statements. Employees are prohibited from sharing information about medico-legal cases or VIP patients..

[Audio] Strictly Prohibited Actions Employees must not speculate on the cause of incidents, estimate damages, imply negligence, or release names of injured or deceased individuals..

[Audio] Emergency Reminder Once again, for emergencies, please call 107..