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[Audio] A driver is suffering from A driver is suffering from 1.A driver is suffering from flu. How does this impair the driver's judgement? Select one: a. Increased confidence b. Reduced concentration c. Improved coordination d. Quicker reaction times The correct answer is: Reduced concentration 2. What increases when a What increases when a driver tries to meet unrealistic time schedules? Select one: a. Awareness b. Anticipation c. Separation distance d. Stress answer is: Stress The correct answer is: Stress 3. A private hire driver is working a Saturday night shift. What is the most likely hazard in this situation? Select one:.

[Audio] a. Suspect packages b. Busy traffic conditions c. Over booking d. Breakdowns. The correct answer is: Over booking 4. A driver is continually looking out for hazards on the road. Which element of defensive driving are they using? Select one: a. Giving information to others b. Scanning the environment c. Demonstrating a positive attitude d. Planning a response The correct answer is: Scanning the environment 5. Which of these signs indicates that a substance is an irritant to the skin? Select one: a. b. c. d..

[Audio] The correct answer is: A 6. An operator forgets to inform the local authority of material changes in the company's circumstances. What is the most likely consequence of this? Select one: a. Deregulation b. Prosecution c. Lower tariffs d. Licence suspension The correct answer is: Licence suspension 7. A driver is stopped by an authorised person and found to have an unfit taxi. What will be the result of this? Select one: a. Driver's licence must be presented within 7 days b. Vehicle must be repaired within 7 days c. Vehicle licence will be suspended immediately d. Driver's licence will be suspended immediately The correct answer is: Vehicle licence will be suspended immediately 8. Which of these best describes a taximeter? Select one: a..

[Audio] An electronic device that calculates different combinations of fares and tariffs automatically b. A calculator in a taxi that the driver uses to add up fares and tariffs manually c. A chart that provides the passenger with ongoing costs d. An electronic device that the driver uses to identify the route The correct answer is: An electronic device that calculates different combinations of fares and tariffs automatically 9. A private hire operator keeps records of all pre-booked journeys.. Who has the right to see the records? Select one: a. The DVLA b. A customer c. A DVSA officer d. The licensing officer The correct answer is: The licensing officer 10. What is the duty a driver has to customers and other road users? Select one: a. Duty of exemption b. Duty of public liability c..

[Audio] Duty of disclosure d. Duty of care The correct answer is: Duty of care 11. What is the maximum number of passengers a private hire vehicle can be licensed to carry? Select one: a. 6 b. 10 c. 4 d. 8 The correct answer is: 8 12. A private hire driver is collecting a customer from an airport. What must they do? Select one: a. Use an auto book procedure b. Sign in with airport security staff c. Wait in a taxi rank d. Check they have the correct passenger The correct answer is: Check they have the correct passenger.

[Audio] 13. A taxi driver is asked to explain the main purpose of equality legislation. What should they say? Select one: a. To identify the issues faced by people with hidden disabilities b. To set up an advisory service for people with disabilities c. To prevent discrimination and protect people with disabilities d. To provide special benefits for people with disabilities The correct answer is: To prevent discrimination and protect people with disabilities 14. A vehicle has been independently converted for use as a private hire vehicle. What approval is required? Select one: a. EU Whole Vehicle Approval b. Individual Vehicle Approval c. A qualified engineer's approval d. UK Low Volume Type Approval The correct answer is: UK Low Volume Type Approval 15. Which of these is a benefit of sharing knowledge with colleagues? Select one: a. Improved punctuality b..

[Audio] Better teamwork c. Reduced training requirements d. Increased VIP services The correct answer is: Better teamwork 16. How often do drivers between the ages of 45 and 65 require a medical? Select one: a. Every 5 years b. Every 10 years c. Every 1 year d. Every 2 years The correct answer is: Every 5 years 17. What must a driver do when the roads are wet? Select one: a. Take extra breaks b. Reduce tyre pressures on all wheels c. Use fog lights d. Increase the separation distance The correct answer is: Increase the separation distance.

[Audio] 18. Which of these is defined as driving no closer than overall stopping distance for the speed you are travelling at? Select one: a. Braking distance b. Thinking distance c. Following distance d. Reaction distance The correct answer is: Following distance 19. At what age do the Seat Belt Regulations allow a child of any weight to use an adult seat belt? Select one: a. 9 years b. 11 years c. 10 years d. 12 years The correct answer is: 12 years 20. Which of these will result in a taxi driver's licence being revoked? Select one: a. Failing a medical b..

[Audio] Failing an MOT c. Failing a plate test d. Failing an emission test The correct answer is: Failing a medical 21. What action must a driver take when collecting a passenger from a hospital? Select one: a. Report to the reception area b. Wait in the staff car park c. Park in the drop off area d. Cooperate with security staff The correct answer is: Report to the reception area 22. A private hire vehicle carrying passengers has broken down on the motorway. What should the driver do to prevent injury? Select one: a. Try to repair the vehicle b. Advise control of the situation c. Ensure the safety of the passengers d. Report the breakdown to the police.

[Audio] The correct answer is: Ensure the safety of the passengers 23. A driver is involved in an accident while plying for hire and finds that they have not renewed their taxi licence. What will be the result of this? Select one: a. The driver must apply for a group 2 exemption b. The driver's insurance will be invalidated c. Full disclosure will be required d. All tariffs will be renewed The correct answer is: The driver's insurance will be invalidated 24. A driver is near the end of their shift and is feeling tired. What will this result in? Select one: a. Increased ability to anticipate and plan ahead b. Decreased stopping distances c. Poor decision making and judgement d. Increased awareness The correct answer is: Poor decision making and judgement 25. A passenger requires a driver to assist in the manual handling of a wheelchair. for which reason would the driver be granted a medical exemption from carrying out this activity? Select one: a..

[Audio] Diabetes b. Asthma c. Hay fever d. A back injury The correct answer is: A back injury 26. Which of these is caused by heavy traffic? Select one: a. Defensive driving b. Sensory impairment c. Shorter journey times d. Delayed pick-ups The correct answer is: Delayed pick-ups 27. Who must sign a medical certificate for a taxi or private hire driver to be declared fit to drive? Select one: a. A general practitioner b. A qualified nurse c. A certified first aider.

[Audio] d. A licensing officer The correct answer is: A general practitioner 28. Due to unrealistic time schedules, a driver is running late. What would this encourage the driver to do? Select one: a. Drive slower b. Take increased risks c. Take a longer route d. Become relaxed The correct answer is: Take increased risks 29. How does alcohol affect a driver's ability to operate a vehicle safety? Select one: a. By increasing awarness b. By reducing risk taking c. By increasing coordination d. By slowing reaction times The correct answer is: By slowing reaction times 30. What does conflict management training enable drivers to recognise? Select one:.

[Audio] a. Duty of care b. Difficult situations c. Suspicious packages d. Risk assessments The correct answer is: Difficult situations 31. A driver has removed solid contamination from a seat. What should they use to finish cleaning the seat? Select one: a. Traffic film remover b. Diluted disinfectant c. Vehicle shampoo d. Hot water The correct answer is: Diluted disinfectant 32. What must be done with private hire booking records? Select one: a. Retained for a specific period b. Made publically available c..

[Audio] Locked in a safe d. Stored as hard copy The correct answer is: Retained for a specific period 33. During a long journey the weather conditions become poor. What should the driver do? Select one: a. Avoid gradients b. Use hazard warning lights c. Reduce speed d. Select a higher tariff The correct answer is: Reduce speed 34. What information must licensed operators keep in the register of drivers? Select one: a. Cross-border journeys b. Collection points c. Vehicle registration number d. Training records The correct answer is: Vehicle registration numberr 35. A customer becomes ill whilst being transported. What must the driver do to ensure they are not accused of negligence?.

[Audio] Select one: a. Follow company policy b. Avoid being involved c. Ask the customer to leave the vehicle d. Report the situation to the police The correct answer is: Follow company policy 36. As a vehicle is on route to a drop-off point in the evening it becomes dark. What should the driver switch on? Select one: a. Side lights b. Fog lights c. Headlights d. Hazard lights The correct answer is: Headlights 37. A customer has instructed a hackney carriage driver to take a specific route To a destination , although the route is not the most direct. What action should the driver take? Select one: a. Turn off the meter b. Call base and check.

[Audio] c. Take the most direct route d. Follow the customer's instruction The correct answer is: Follow the customer's instruction 38. Which of these is an example of a driver ensuring a duty of care to customers? Select one: a. Carrying customer luggage b. Meeting all arrival times c. Maintaining customer safety d. Using call back The correct answer is: Carrying customer luggage 39. A driver sees this warning light on their dashboard. What does it indicate? Select one: a. A fog light fault b. A charging fault c. A transmission fault d. A brake fault The correct answer is: A brake fault.

[Audio] 40. What insurance is required to cover public liability? Select one: a. Personal indemnity b. Employer liability c. Fully comprehensive d. Third party fire and theft The correct answer is: Fully comprehensive 41. A driver ensures they are always friendly and welcoming. Why is this important? Select one: a. It improves the standard of driving b. It leads to repeat business c. It increases passenger safety d. It provides passenger security The correct answer is: It leads to repeat business 42. Which of these applies when a taxi is hailed by a potential customer? Select one: a. The driver has a duty to negotiate the farer b. The driver has the option to switch off the meter.

[Audio] c. The driver has the option to decline the fare d. The driver has a duty to accept the fare The correct answer is: The driver has a duty to accept the fare 43. How should a driver maintain safe following distance in all conditions? Select one: a. By following the 1 second rule b. By ensuring they can see the tail lights of the vehicle in front c. By travelling no closer than the overall d. By maintaining a gap of 0.5 metres for each mph of speed The correct answer is: By travelling no closer than the overall stopping distance 44. Why must a tariff sheet be on display in a private hire operator's office? Select one: a. To allow customers to understand the tariff structures b. To allow drivers to calculate the tariffs c. To meet the requirements of type approval regulations d. To meet local planing regulations The correct answer is: To allow customers to understand the tariff structures.

[Audio] 45. What must happen if a driver is going to switch the taximeter off before a crossborder hire? Select one: a. The customer must consent before the journey ends b. Base must consent before the journey ends c. Base must consent before the journey starts d. The customer must consent before the journey starts The correct answer is: The customer must consent before the journey starts 46. What is the minimum class of driving licence required to apply to drive a taxi? Select one: a. Class D1+E b. Class B c. Class B+E d. Class D1 The correct answer is: Class B 47. Which of these is an offence against statutory byelaws? Select one: a..

[Audio] Tailgating b. Misconduct on the rank c. Speeding d. Falsifying accounts The correct answer is Misconduct on the rank 48 . Why are exemption certificates granted for group 2 medical standards? Select one: a. To reduce insurance premiums b. To ensure passenger safety c. To improve customer service d. To avoid a DBS check The correct answer is: To ensure passenger safety 49. What is the maximum duration a local operator's licence can be granted for? Select one: a. 7 years b. 3 years c..

[Audio] 5 years d. 1 year The correct answer is: 5 years 50. What type of discrimination is charging an increased fare for carrying a wheelchair user an example of? Select one: a. Gender b. Religious c. Disability d. Racial The correct answer is: Disability.