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Aa. Cover Page. May 27, 2025. by: Sem 6 & 7. BPSY 3133 INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY Nur Diana Syafiqah Binti Mohd Basir, (BPSY 2303-7444) Nur Aisyah Sofea Binti Mohd Razif (BPSY 2307-7999) Rosaliana Binti Borinis (BPSY 2307-8004) Nur Hidayah Darwisyah Binti Azhri (BPSY 2307-8021) Nurul Eisya Binti Muzamir (BPSY 2307-8018) Nurul Najeehah Binti Khairuddin (BPSY 2303-7382) Aina Farzana Binti Ab Karim (BPSY 2303-7446) Lecturer: Syaza Shafiqqa Binti Saluga.

Aa. Home. May 27, 2025. by: Sem 6 & 7. About the Company.

Aa. About the company. Mission & Vision. Their aims and goals as a company..

Aa. Mission & Vision. Mission. Aim to serve the local market..

Aa. Company Structure. Revenue Generators Three lines of business generators such as those who are doing sales and business development..

Aa. Job Analysis and Evaluation Methods. This company utilizes the Willows Towers Watson (WTW) methodology; a global grading system (GGS). Three steps are employed for job analysis with seven factors considered for evaluation..

Aa. Three Steps:. Step 1. The system scopes what the organization does, the business in terms of its value, the organization size, employee count, business diversity, and geographical job outreach..

Aa. 7 factors:. Job functional knowledge. It measures the depth of the knowledge and the technical skill set required for the role..

Aa. Employee Selection: Recruiting and Interviewing.

Aa. Recruiting & Interviewing. Interview is conducted by the HR representative. The interview evaluation form is all the same for the sake of consistency and standardization and has a score system: in which the scores are added up. There is a minimum score to be met in order to be seen as fit to hire. The form is designed around the company’s culture. The interview questions are also designed around the job competency itself; i.e. the soft skills that are required. Five questions on culture, five questions on soft skills and competency, and two questions on technical knowledge. The staff are expected to embody 5 principles: principled, proactive, appreciative, collaborative, and experimental. The interview questions are designed around these values..

Aa. Performance Management and Employee Evaluation.

Aa. Performance Tracking. Employee performance is tracked via an internal portal independently made by the company. Each division of the company have their own internal performance management team. Employees can go to the portal and self-service as well as review their own KPI; it is manually tracked and the employees can view what they have achieved in that month. It is updated at the end of every month..

Aa. Assessment Types. - Two types of assessment: permanent staff and probationers - Permanent staff have their performance reviewed on an annual basis - New hires (probationers) go through a bi-yearly assessment but using the same assessment methods as permanent staff.

Aa. ← Go back. ← Go back. Feedback from managers & supervisors.

Aa. Employee Training and Development. There are learning and development relationship managers, who are responsible for designing and developing training programs. But they themselves are not the trainers. They support the organization by training and developing the staff’s skills..

Aa. Role of RMs. - Relationship managers (RM) identify what training and development the organization need - They conduct learning need analysis; what training they need - This is done every year, where the lines of business that are requested are discussed, so the learning requirement may or may not change yearly - Vendors, the trainers, will be outsourced. Guideline will be provided as per Human Resource Development Corporation (HRDC) conditions in order to utilize the HRD funds - Three important things: getting the learning requirement, find the right vendors, do post-training evaluation - Every year, it's a requirement that they (RM) come up with a training calendar so that all staff are able to view, in the portal to sign up for the required training.

Aa. The four key training methods that are widely recognized are on-the-job training, classroom training, e-Learning, and blended learning..

Aa. ← Try again. ← Try again. Wrong!.

Aa. ← Go back. ← Go back. Correct!.

Aa. Employee Motivation and Satisfaction. Motivation is subjective, so it all depends on the current employee necessities..

Aa. Rewards. Financial: - Basic salary, allowances, bonuses, incentive Non-financial: - Letter of appreciation, certificates, awards, learning and development.