IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 1 of 8
Introduction
The Process
1. General Legal Requirements
2. Emissions, Discharges and Noise
3. Ground Contamination
4. Chemicals
5. Hazardous and Non-Hazardous Waste
6. Environmental improvements
7. Fire Prevention
8. Worker Safety
9. Provided Housing Facilities
10. Wages and Working Hours
11. Child Labour
12. Forced & Bonded Labour
13. Discrimination
14. Freedom of Association
15. Harassment, Abuse and Disciplinary Practises
16. Routines for procurement of wood
17. Protected areas, Intact Natural Forests and High
Conservation Value Forests
18. Plantations in tropical and sub-tropical areas
19. High Value Tropical Tree Species
International References
R1
The Universal Declaration of Human Rights
(UN 1948)
R2
Occupational Safety and Health Convention,
and Occupational Safety and Health
Recommendation (ILO Conventions 155 and
Recommendation 164)
R3
Convention on the Rights of the Child (UN
1989)
R4
Minimum Age Convention, and Worst Forms
of Child Labour Convention (ILO conventions
138 and 182)
R5
Forced Labour Convention, and Abolition of
Forced Labour Convention (ILO Conventions
29 and 105)
R6
Equal Remuneration Convention, and
Discrimination (Employment and Occupation)
Convention (ILO Conventions 100 and 111)
R7
Freedom of Association and Protection of the
Right to Organise Convention, Right to
Organise and Collective Bargaining
Convention (ILO Conventions 87 and 98)
R8
Fundamental Principles of Rights at Work
(ILO Declaration, June 1998)
R9
Rio Declaration on Sustainable Development
(UN 1992)
IKEA References
R10
The IKEA Way on Purchasing Home
Furnishing Products
R11
The IKEA Way on Preventing Child Labour
R12
IOS-MAT-0010 Chemical Compounds and Substances
R13
IKEA Matrix for Hazardous Waste
R14
IOS-2064 Guidelines for the Forest Tracing System
R15
IKEA Trading Audit Procedure
IWAY STANDARD
MINIMUM REQUIREMENTS FOR ENVIRONMENT, SOCIAL & WORKING
CONDITIONS AND WOODEN MERCHANDISE. 

Scene 1

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 1 of 8
Introduction
The Process
1. 
General Legal Requirements
2. 
Emissions, Discharges and Noise
3. 
Ground Contamination
4. 
Chemicals
5. 
Hazardous and Non-Hazardous Waste
6. 
Environmental improvements
7. 
Fire Prevention
8. 
Worker Safety
9. 
Provided Housing Facilities
10. Wages and Working Hours
11. Child Labour
12. Forced & Bonded Labour
13. Discrimination
14. Freedom of Association
15. Harassment, Abuse and Disciplinary Practises
16. Routines for procurement of wood
17. Protected areas, Intact Natural Forests and High
Conservation Value Forests
18. Plantations in tropical and sub-tropical areas
19. High Value Tropical Tree Species
International References
R1
The Universal Declaration of Human Rights
(UN 1948)
R2
Occupational Safety and Health Convention,
and Occupational Safety and Health
Recommendation (ILO Conventions 155 and
Recommendation 164)
R3
Convention on the Rights of the Child (UN
1989)
R4
Minimum Age Convention, and Worst Forms
of Child Labour Convention (ILO conventions
138 and 182)
R5
Forced Labour Convention, and Abolition of
Forced Labour Convention (ILO Conventions
29 and 105)
R6
Equal Remuneration Convention, and
Discrimination (Employment and Occupation)
Convention (ILO Conventions 100 and 111)
R7
Freedom of Association and Protection of the
Right to Organise Convention, Right to
Organise and Collective Bargaining
Convention (ILO Conventions 87 and 98)
R8
Fundamental Principles of Rights at Work
(ILO Declaration, June 1998)
R9
Rio Declaration on Sustainable Development
(UN 1992)
IKEA References
R10
The IKEA Way on Purchasing Home
Furnishing Products
R11
The IKEA Way on Preventing Child Labour
R12
IOS-MAT-0010 Chemical Compounds and
                Substances
R13
IKEA Matrix for Hazardous Waste
R14
IOS-2064 Guidelines for the Forest Tracing
                System
R15
IKEA Trading Audit Procedure
IWAY STANDARD
MINIMUM REQUIREMENTS FOR ENVIRONMENT, SOCIAL & WORKING
CONDITIONS AND WOODEN MERCHANDISE

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 2 of 8
Introduction
The IKEA Way on Purchasing Home Furnishing
Products (IWAY) is a Code of Conduct in our relation
with suppliers approved by the board of IKEA (INGKA
Holding B.V.). It is based on the eight core conventions
defined in the Fundamental Principles of Rights at Work,
ILO declaration June 1998 and the Rio Declaration on
Sustainable Development 1992. IWAY covers IKEA’s
minimum requirements in the following three areas ;
Outside Environment, Social & Working Conditions
(including Child Labour) and Wooden Merchandise.
These requirements are applicable to IKEA Suppliers as
well as our own IKEA Trading Organisations. IKEA
Suppliers shall always abide by the most demanding of
the requirements whether it is the applicable legislation
or IWAY specific requirements.
IKEA recognises the fundamental principles of Human
Rights, as defined by the “Universal Declaration of
Human Rights” (United Nations 1948).
We believe that our business has an impact on Human
Right issues, in particular, in relation to peoples working
and living conditions. Good workshop conditions and
orderliness in the factory is a pre-requisite to quality and
environmental work.
IKEA adheres to UN decisions regarding trade boycotts
and embargoes.
Staircase Model
IKEA’s Staircase Model defines a 4-step approach
aimed at improving the Suppliers overall performance in
the 3 areas ; Outside Environment, Social & Working
Conditions and Wooden Merchandise. This document,
the IWAY Standard, includes the IKEA minimum
requirements (level 2 in the Staircase Model).
Level 1
Start-up
requirements
and action plan
to achieve
level 2
Level 2
Fulfilment of
minimum
requirements,
IWAY
Standard
Level 3
Fulfilment of
IKEA level 3
standards
Level 4
Fulfilment of
official
standards. 3
rd
party certificate
ISO 14001
4SEA
Action plan
To achieve
level 2
IWAY
Outside
Environment
Requirement
Supplier
Environmental
Assurance
Outside Environment
No forced/
bonded, child
labour
IWAY
Social and
Working
Condition
Requirement
4SWC
Social and
Working
Conditions
Future official
standards
recognised by IKEA
Social and Working Conditions
No wood from
intact natural
forests or high
conservation
forests unless
certified
according to a
level 4
standard
recognised by
IKEA
IWAY
Forestry
Requirement
4WOOD
Wood
procurement
and forestry
FSC
or other well
managed
forests
certified
according to
an official
standard
recognised by
IKEA
Wooden Merchandise
Professional Secrecy
IWAY and all of its activities are dependent upon co-
operation, mutual trust and respect between the supplier
and IKEA. All observations, discussions and written
information received from the supplier are to be treated
confidentially by IKEA, it’s employees and any third
party organisations appointed by IKEA.
The Process
Communicate Requirements
IKEA shall communicate the IWAY requirements to the
IKEA Supplier.
The supplier shall effectively communicate to all its sub-
suppliers, as well as to its own co-workers, the content
of the IWAY Standard, and ensure that all measures
required are implemented accordingly.
Start-up Requirements
Potential IKEA Suppliers – prior to starting a business
relationship with IKEA – must fulfil the start-up
requirements; No forced or bonded labour, no child
labour and no wood from intact natural forests or high
conservation value forests. Suppliers delivering IKEA
products containing solid wood, veneer, plywood and
layer glued wood must ensure a Forest Tracing System
document is completed.
Audit
IKEA shall conduct an IWAY Audit of the Suppliers
premises. The IKEA supplier shall support on-site audits
conducted by either; an IKEA Audit Team, an
independent Auditor(s) or an Audit Organisation
recognised by IKEA. IKEA reserves the right to perform
unannounced audits or inspections to verify that the
IWAY requirements are fulfilled. IKEA Suppliers shall
allow for confidential employee interviews and shall
maintain and allow access to all documentation and
records as required. Observations of areas requiring
improvement found during the IWAY Audit will be
presented in an Audit Report.
Corrective Actions
If the event of non-conformances, IKEA will require – in
writing – an action plan from the supplier detailing how
the non-conformances will be rectified. An action plan
must be sent to IKEA within 1 month following the audit.
The action plan must include a description of the
corrective action, responsible person and timelines for
each non-conformance to be rectified.
IKEA must review and approve the action plan received
from the supplier.
Approval of IWAY
IKEA Trading will follow up and verify to ensure the
Supplier has completed the necessary corrective actions
according to the approved action plan and timelines.
When all non-conformances/deviations have been
verified and approved by IKEA (or applicable third
party), the supplier is IWAY Approved.
The Supplier shall sign agreement(s), where he
undertakes the responsibility to preserve his status and
continuously improve the performance. IKEA will
perform re-audits – as a minimum – every two years to
ensure the IKEA Supplier maintains his IWAY Approved
status.. 

Scene 2

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 2 of 8
Introduction
The IKEA Way on Purchasing Home Furnishing
Products (IWAY) is a Code of Conduct in our relation
with suppliers approved by the board of IKEA (INGKA
Holding B.V.). It is based on the eight core conventions
defined in the Fundamental Principles of Rights at Work,
ILO declaration June 1998 and the Rio Declaration on
Sustainable Development 1992. IWAY covers IKEA’s
minimum requirements in the following three areas ;
Outside Environment, Social & Working Conditions
(including Child Labour) and Wooden Merchandise.
These requirements are applicable to IKEA Suppliers as
well as our own IKEA Trading Organisations. IKEA
Suppliers shall always abide by the most demanding of
the requirements whether it is the applicable legislation
or IWAY specific requirements.
IKEA recognises the fundamental principles of Human
Rights, as defined by the “Universal Declaration of
Human Rights” (United Nations 1948).
We believe that our business has an impact on Human
Right issues, in particular, in relation to peoples working
and living conditions. Good workshop conditions and
orderliness in the factory is a pre-requisite to quality and
environmental work.
IKEA adheres to UN decisions regarding trade boycotts
and embargoes.
Staircase Model
IKEA’s Staircase Model defines a 4-step approach
aimed at improving the Suppliers overall performance in
the 3 areas ; Outside Environment, Social & Working
Conditions and Wooden Merchandise. This document,
the IWAY Standard, includes the IKEA minimum
requirements (level 2 in the Staircase Model).
Level 1
Start-up
requirements
and action plan
to achieve
level 2
Level 2
Fulfilment of
minimum
requirements,
IWAY
Standard
Level 3
Fulfilment of
IKEA level 3
standards
Level 4
Fulfilment of
official
standards. 3
rd
party certificate
ISO 14001
4SEA
Action plan
To achieve
level 2
IWAY
Outside
Environment
Requirement
Supplier
Environmental
Assurance
Outside Environment
No forced/
bonded,  child
labour
IWAY
Social and
Working
Condition
Requirement
4SWC
Social and
Working
Conditions
Future official
standards
recognised
 by IKEA
Social and Working Conditions
No wood from
intact natural
forests or high
conservation
forests unless
certified
according to a
level 4
standard
recognised by
IKEA
IWAY
Forestry
Requirement
4WOOD
Wood
procurement
and forestry
FSC
or other well
managed
forests
certified
according to
an official
standard
recognised by
IKEA
Wooden Merchandise
Professional Secrecy
IWAY and all of its activities are dependent upon co-
operation, mutual trust and respect between the supplier
and IKEA. All observations, discussions and written
information received from the supplier are to be treated
confidentially by IKEA, it’s employees and any third
party organisations appointed by IKEA.
The Process
Communicate Requirements
IKEA shall communicate the IWAY requirements to the
IKEA Supplier.
The supplier shall effectively communicate to all its sub-
suppliers, as well as to its own co-workers, the content
of the IWAY Standard, and ensure that all measures
required are implemented accordingly.
Start-up Requirements
Potential IKEA Suppliers – prior to starting a business
relationship with IKEA – must fulfil the start-up
requirements; No forced or bonded labour, no child
labour and no wood from intact natural forests or high
conservation value forests. Suppliers delivering IKEA
products containing solid wood, veneer, plywood and
layer glued wood must ensure a Forest Tracing System
document is completed.
Audit
IKEA shall conduct an IWAY Audit of the Suppliers
premises. The IKEA supplier shall support on-site audits
conducted by either; an IKEA Audit Team, an
independent Auditor(s) or an Audit Organisation
recognised by IKEA. IKEA reserves the right to perform
unannounced audits or inspections to verify that the
IWAY requirements are fulfilled. IKEA Suppliers shall
allow for confidential employee interviews and shall
maintain and allow access to all documentation and
records as required. Observations of areas requiring
improvement found during the IWAY Audit will be
presented in an Audit Report.
Corrective Actions
If the event of non-conformances, IKEA will require – in
writing – an action plan from the supplier detailing how
the non-conformances will be rectified. An action plan
must be sent to IKEA within 1 month following the audit.
The action plan must include a description of the
corrective action, responsible person and timelines for
each non-conformance to be rectified.
IKEA must review and approve the action plan received
from the supplier.
Approval of IWAY
IKEA Trading will follow up and verify to ensure the
Supplier has completed the necessary corrective actions
according to the approved action plan and timelines.
When all non-conformances/deviations have been
verified and approved by IKEA (or applicable third
party), the supplier is IWAY Approved.
The Supplier shall sign agreement(s), where he
undertakes the responsibility to preserve his status and
continuously improve the performance. IKEA will
perform re-audits – as a minimum – every two years to
ensure the IKEA Supplier maintains his IWAY Approved
status.

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 3 of 8
1. General Legal Requirements
1.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation and regulations within its
area of jurisdiction pertaining to the Environment, Social
& Working Conditions, Fire, Health & Safety, as well as
Labour issues.
The IKEA supplier shall always comply with the most
demanding requirements whether it is relevant
applicable laws or IKEA IWAY specific requirements .
The IKEA supplier shall have a basic factory registration/
licence to operate, if this is required by law, and comply
with terms stated there in.
1.b Maintenance
The IKEA supplier shall establish a list of relevant
legislation and regulations, as well as a procedure for
monitoring any updates or changes to the legislation in
order to remain in compliance with the requirements
(See 1.a.) The IKEA supplier shall maintain records of
work incidents, accidents, and/or fires including
corrective actions.
If required by law (e.g. due to the Supplier’s
Environmental Classification) the IKEA supplier shall
conduct an Environmental Assessment and obtain
approval from authorities prior to changes in production,
processes and buildings.
1.c Inspections by Authorities
The IKEA Supplier shall ensure compliance to
inspections by the authorities (Ministry of Environment,
Ministry of Health & Safety, Fire Authorities and other
public authorities appointed to verify compliance to legal
requirements). The required Corrective Actions must be
documented and completed in due time.
1.d Dispensation
In the event that the authorities grant a dispensation in
terms of limits, dates or conditions, this must be agreed
to in writing from the authorities.
The IKEA supplier must establish a plan of action with
the intention to improve the deficiency as granted by the
current dispensation.
1.e Responsibility and competence
The IKEA Supplier shall appoint one or several persons
who shall have defined responsibilities and the authority
to ensure compliance with legislative requirements
pertaining to the Environment, Social & Working
Conditions, Wooden Merchandise as specified in this
document.
The responsible person(s) shall have the necessary
competence and knowledge about issues related to
his/hers area of responsibility and type of business.
2 Emissions, Discharges and Noise
2.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations – and if required obtain
the necessary permits and demonstrate compliance to
those permits - pertaining to emissions to the air,
discharges to ground and water, as well as noise
pollution.
3. Ground Contamination
3.a General
The IKEA supplier shall abide by the national legislation
and have knowledge about the present state of
contaminated areas, as well as history under prior
ownership regarding contaminated areas on site and
within the confines of the facility.
The IKEA supplier shall report any identified or
suspected areas of contamination to the authorities for
assessment and review.
4. Chemicals
4.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations - if required obtain the
necessary permits and demonstrate compliance to those
permits - pertaining to the use, storage and import of all
chemicals (1)
The requirements stipulated in (b) – (e) are applicable
for all chemicals used in IKEA products, production and
maintenance.
Note 1: By chemicals we mean chemical substances and
products e.g. oil, diesel, glue, lacquer, solvents, paints, dyes,
hardeners, stains, waxes, acids, additives etc.
4.b Chemical Management
The IKEA supplier shall have a procedure for the
procurement of chemicals.
Prior to use in IKEA products, and in the production
processes, the IKEA Supplier must abide by restrictions
or prohibitions for chemicals stated in the IKEA
specification IOS-MAT0010 Chemical Compounds and
Substances. The IKEA supplier must ensure that all
applicable certificates, test reports and supplier
assurances are kept up to date in accordance with the
requirements in IOS-MAT0010.
The IKEA supplier shall establish and maintain a list of
all chemicals used. The list shall - as a minimum –
include; The Name of the chemical product, the Area of
Use and CAS nr (or a reference to an MSDS) for each of
the chemicals used by the supplier.
The IKEA supplier shall have Material Safety Data
Sheets (MSDS) for all chemicals. MSDS information
must be provided in a language that can be understood
by all employees concerned.
4.c Storage of Chemicals
The IKEA supplier shall prevent chemicals from leakage
to air, ground and water. Chemicals should be stored on
a hard surface (concrete, cement etc), free of drainage
holes and protected by sills. If chemicals are stored
outside they should also there be stored on hard
surface, with no risk of leakage to the ground, including
measures to avoid corrosion of the barrel/container.
The IKEA supplier shall have adequate ventilation in the
chemical storage facilities to prevent explosions or other
potential risks.
The IKEA supplier shall ensure that above ground
storage tanks, with a total volume of 1,5 m3 or more,
shall be placed on a hard surface and when there’s a
risk of damage, protected from collisions or other
potential damage.. 

Scene 3

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 3 of 8
1. General Legal Requirements
1.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation and regulations within its
area of jurisdiction pertaining to the Environment, Social
& Working Conditions, Fire, Health & Safety, as well as
Labour issues.
The IKEA supplier shall always comply with the most
demanding requirements whether it is relevant
applicable laws or IKEA IWAY specific requirements .
The IKEA supplier shall have a basic factory registration/
licence to operate, if this is required by law, and comply
with terms stated there in.
1.b Maintenance
The IKEA supplier shall establish a list of relevant
legislation and regulations, as well as a procedure for
monitoring any updates or changes to the legislation in
order to remain in compliance with the requirements
(See 1.a.) The IKEA supplier shall maintain records of
work incidents, accidents, and/or fires including
corrective actions.
If required by law (e.g. due to the Supplier’s
Environmental Classification) the IKEA supplier shall
conduct an Environmental Assessment and obtain
approval from authorities prior to changes in production,
processes and buildings.
1.c Inspections by Authorities
The IKEA Supplier shall ensure compliance to
inspections by the authorities (Ministry of Environment,
Ministry of Health & Safety, Fire Authorities and other
public authorities appointed to verify compliance to legal
requirements). The required Corrective Actions must be
documented and completed in due time.
1.d Dispensation
In the event that the authorities grant a dispensation in
terms of limits, dates or conditions, this must be agreed
to in writing from the authorities.
The IKEA supplier must establish a plan of action with
the intention to improve the deficiency as granted by the
current dispensation.
1.e Responsibility and competence
The IKEA Supplier shall appoint one or several persons
who shall have defined responsibilities and the authority
to ensure compliance with legislative requirements
pertaining to the Environment, Social & Working
Conditions, Wooden Merchandise as specified in this
document.
The responsible person(s) shall have the necessary
competence and knowledge about issues related to
his/hers area of responsibility and type of business.
2 Emissions, Discharges and Noise
2.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations – and if required obtain
the necessary permits and demonstrate compliance to
those permits - pertaining to emissions to the air,
discharges to ground and water, as well as noise
pollution.
3. Ground Contamination
3.a General
The IKEA supplier shall abide by the national legislation
and have knowledge about the present state of
contaminated areas, as well as history under prior
ownership regarding contaminated areas on site and
within the confines of the facility.
The IKEA supplier shall report any identified or
suspected areas of contamination to the authorities for
assessment and review.
4. Chemicals
4.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations - if required obtain the
necessary permits and demonstrate compliance to those
permits - pertaining to the use, storage and import of all
chemicals (1)
The requirements stipulated in (b) – (e) are applicable
for all chemicals used in IKEA products, production and
maintenance.
Note 1: By chemicals we mean chemical substances and
products e.g. oil, diesel, glue, lacquer, solvents, paints, dyes,
hardeners, stains, waxes, acids, additives etc.
4.b Chemical Management
The IKEA supplier shall have a procedure for the
procurement of chemicals.
Prior to use in IKEA products, and in the production
processes, the IKEA Supplier must abide by restrictions
or prohibitions for chemicals stated in the IKEA
specification IOS-MAT0010 Chemical Compounds and
Substances. The IKEA supplier must ensure that all
applicable certificates, test reports and supplier
assurances are kept up to date in accordance with the
requirements in IOS-MAT0010.
The IKEA supplier shall establish and maintain a list of
all chemicals used. The list shall - as a minimum –
include; The Name of the chemical product, the Area of
Use and CAS nr (or a reference to an MSDS) for each of
the chemicals used by the supplier.
The IKEA supplier shall have Material Safety Data
Sheets (MSDS) for all chemicals. MSDS information
must be provided in a language that can be understood
by all employees concerned.
4.c Storage of Chemicals
The IKEA supplier shall prevent chemicals from leakage
to air, ground and water. Chemicals should be stored on
a hard surface (concrete, cement etc), free of drainage
holes and protected by sills. If chemicals are stored
outside they should also there be stored on hard
surface, with no risk of leakage to the ground, including
measures to avoid corrosion of the barrel/container.
The IKEA supplier shall have adequate ventilation in the
chemical storage facilities to prevent explosions or other
potential risks.
The IKEA supplier shall ensure that above ground
storage tanks, with a total volume of 1,5 m3 or more,
shall be placed on a hard surface and when there’s a
risk of damage, protected from collisions or other
potential damage.

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 4 of 8
To prevent the risk of leakage, above ground storage
tanks shall be inspected, at least once every 36 months,
for corrosion and other damage. Inspections shall
include both an internal and external inspection.
Underground storage tanks shall be inspected by means
of a pressure test at least once every 36 months.
The repletion protection of the tank shall be functionally
checked at least once in every 12 months period.
Aboveground and underground storage tanks or other
loose containers with a total volume of 250 litres or more
which are situated within close proximity (< 100 meters)
of water or other land protected areas, surface water
wells, lakes, rivers or other water bodies must have a
secondary protective shield (i.e. double lined/walled
tank) or be placed in a concrete embankment.
4.d Labelling of Chemicals
The IKEA supplier shall ensure all containers - including
temporary containers - of chemicals are properly
labelled with appropriate danger symbols (2) and
chemical names to ensure the contents are known and
the potential risk minimised.
Note 2: Examples of symbols to be used on chemical containers
are as follows: Flammable, Explosive, Corrosive, Toxic, Oxide,
Harmful and Dangerous for the environment.
4.e Handling & Use of Chemicals
The applicable information regarding the risks and safe
handling of chemical compounds and substances shall
be accessible to all concerned employees. Employees
that regularly handle chemicals should be adequately
trained. Employees must use the necessary protective
safety equipment when handling or in contact with
chemicals (see 8.b and 8.e).
5. Hazardous and Non-Hazardous Waste
5.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations – and if required obtain
the necessary permits and demonstrate compliance to
those permits - pertaining to the handling, storage,
utilisation, transporting and disposing of hazardous and
non-hazardous waste.
For those countries where there is no applicable or
effective legislation regarding hazardous waste, the
“IKEA Hazardous Waste Matrix” shall apply.
In general, the site should give a good impression to
visitors. Raw material, chemicals, waste etc should not
be stored in disorder all over the property.
5.b Waste Management
The IKEA supplier shall establish a procedure according
to legislation for the safe handling, storing,
transportation, utilisation and disposal of waste.
The IKEA supplier shall maintain records of permits for
it’s suppliers and contractors for any of the above
mentioned activities, as well as records/documented
procedures, pertaining to the safe and proper handling,
transport and end disposal of hazardous waste. If
appropriate licensed contractors, transport companies or
end disposal companies do not exist, IKEA supplier shall
ensure that the hazardous waste is kept in storage until
appropriate end disposal can be assured (3).
If waste is disposed of on-site e.g. by landfill or
incineration, all relevant legal requirements must be
fulfilled. IKEA do not allow hazardous waste to be land-
filled or incinerated on-site. If hazardous waste is stored
temporarily on-site, the waste has to be stored in safe
containers.
The hazardous waste storage facility shall consist of a
secure, designated area that is clearly identified. The
storage facility must be free of possible leakage to
minimise the environmental risk (please also refer to
section 4c).
Different categories of hazardous waste must not be
mixed. Hazardous waste and non-hazardous waste
must be kept separate.
The IKEA supplier shall establish and maintain a list of
Hazardous and non-hazardous waste in order to monitor
the type and quantity that is generated at the supplier as
a result of its activities.
Personnel handling hazardous waste must be trained
and informed of the following;
- Risks involved in the handling hazardous waste
- Handling instructions for hazardous waste including
emergency provisions in case of an accident or incident
- Handling instructions as recommended by the original
manufacturer and/or MSDS of the substances (if such
recommendations exist). See 4.b and 4.e.
Note 3: Should the IKEA requirement of storing hazardous
waste be in violation with national laws or regulation, the law
shall always be complied with and prevail. In such cases, the
supplier shall immediately inform IKEA.
6. Environmental Improvements
6.a General
The IKEA supplier shall ensure and demonstrate
continuous environmental improvements – relative to
increases in production – in various areas i.e. reduction
of:
• Emissions to air
• Discharges to ground and water
• Noise
• Hazardous and non-hazardous waste
• The use of natural resources e.g. energy, raw
materials, chemicals etc
• Continuously working to replace hazardous
substances with less hazardous (i.e. applying the
substitution principle).
7. Fire prevention
7.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation & regulations pertaining to
Fire Safety and ensure compliance to specific
requirements issued by local authorities, as well as
ensure fulfilment of IKEA IWAY specific Requirements
stipulated in (b) – (f) below.
7.b Fire Fighting Equipment
The IKEA supplier shall have the appropriate and
adequate number of fire extinguishers and/or hydrants
situated with a maximum distance of 25 meters between
fire extinguishers and/or fire hydrants. The fire
extinguishers must be easily accessible for co-workers
and maintained in good working order.. 

Scene 4

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 4 of 8
To prevent the risk of leakage, above ground storage
tanks shall be inspected, at least once every 36 months,
for corrosion and other damage. Inspections shall
include both an internal and external inspection.
Underground storage tanks shall be inspected by means
of a pressure test at least once every 36 months.
The repletion protection of the tank shall be functionally
checked at least once in every 12 months period.
Aboveground and underground storage tanks or other
loose containers with a total volume of 250 litres or more
which are situated within close proximity (< 100 meters)
of water or other land protected areas, surface water
wells, lakes, rivers or other water bodies must have a
secondary protective shield (i.e. double lined/walled
tank) or be placed in a concrete embankment.
4.d Labelling of Chemicals
The IKEA supplier shall ensure all containers - including
temporary containers - of chemicals are properly
labelled with appropriate danger symbols (2) and
chemical names to ensure the contents are known and
the potential risk minimised.
Note 2: Examples of symbols to be used on chemical containers
are as follows: Flammable, Explosive, Corrosive, Toxic, Oxide,
Harmful and Dangerous for the environment.
4.e Handling & Use of Chemicals
The applicable information regarding the risks and safe
handling of chemical compounds and substances shall
be accessible to all concerned employees. Employees
that regularly handle chemicals should be adequately
trained. Employees must use the necessary protective
safety equipment when handling or in contact with
chemicals (see 8.b and 8.e).
5. Hazardous and Non-Hazardous Waste
5.a General
The IKEA supplier shall ensure compliance to applicable
laws, legislation & regulations – and if required obtain
the necessary permits and demonstrate compliance to
those permits - pertaining to the handling, storage,
utilisation, transporting and disposing of hazardous and
non-hazardous waste.
For those countries where there is no applicable or
effective legislation regarding hazardous waste, the
“IKEA Hazardous Waste Matrix” shall apply.
In general, the site should give a good impression to
visitors. Raw material, chemicals, waste etc should not
be stored in disorder all over the property.
5.b Waste Management
The IKEA supplier shall establish a procedure according
to legislation for the safe handling, storing,
transportation, utilisation and disposal of waste.
The IKEA supplier shall maintain records of permits for
it’s suppliers and contractors for any of the above
mentioned activities, as well as records/documented
procedures, pertaining to the safe and proper handling,
transport and end disposal of hazardous waste. If
appropriate licensed contractors, transport companies or
end disposal companies do not exist, IKEA supplier shall
ensure that the hazardous waste is kept in storage until
appropriate end disposal can be assured (3).
If waste is disposed of on-site e.g. by landfill or
incineration, all relevant legal requirements must be
fulfilled. IKEA do not allow hazardous waste to be land-
filled or incinerated on-site. If hazardous waste is stored
temporarily on-site, the waste has to be stored in safe
containers.
The hazardous waste storage facility shall consist of a
secure, designated area that is clearly identified. The
storage facility must be free of possible leakage to
minimise the environmental risk (please also refer to
section 4c).
Different categories of hazardous waste must not be
mixed. Hazardous waste and non-hazardous waste
must be kept separate.
The IKEA supplier shall establish and maintain a list of
Hazardous and non-hazardous waste in order to monitor
the type and quantity that is generated at the supplier as
a result of its activities.
Personnel handling hazardous waste must be trained
and informed of the following;
- Risks involved in the handling hazardous waste
- Handling instructions for hazardous waste including
emergency provisions in case of an accident or incident
- Handling instructions as recommended by the original
manufacturer and/or MSDS of the substances (if such
recommendations exist). See 4.b and 4.e.
Note 3: Should the IKEA requirement of storing hazardous
waste be in violation with national laws or regulation, the law
shall always be complied with and prevail. In such cases, the
supplier shall immediately inform IKEA.
6. Environmental Improvements
6.a General
The IKEA supplier shall ensure and demonstrate
continuous environmental improvements – relative to
increases in production – in various areas i.e. reduction
of:
• 
Emissions to air
• 
Discharges to ground and water
• 
Noise
• 
Hazardous and non-hazardous waste
• 
The use of natural resources e.g. energy, raw
materials, chemicals etc
• 
Continuously working to replace hazardous
substances with less hazardous (i.e. applying the
substitution principle).
7. Fire prevention
7.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation & regulations pertaining to
Fire Safety and ensure compliance to specific
requirements issued by local authorities, as well as
ensure fulfilment of IKEA IWAY specific Requirements
stipulated in (b) – (f) below.
7.b Fire Fighting Equipment
The IKEA supplier shall have the appropriate and
adequate number of fire extinguishers and/or hydrants
situated with a maximum distance of 25 meters between
fire extinguishers and/or fire hydrants. The fire
extinguishers must be easily accessible for co-workers
and maintained in good working order.

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 5 of 8
7.c Evacuation Alarm
The IKEA supplier shall have an evacuation alarm (5) in
good working order, to notify all employees about smoke
and/or fire and to ensure a safe evacuation of the
suppliers facility(s) (6).
Note 5: As a general principle IKEA requires the supplier to
have an evacuation alarm. The alarm - as a minimum – can be
manually activated, but must by itself evoke a continuously light
and/or sound signal. The alarm must function also during power-
cuts. If the supplier can demonstrate an alternative solution that
complies with IKEA’s requirement of alert evacuation that option
can be acceptable.
Note 6: The decision for determining a proper and suitable fire
alarm is based upon; the suppliers field of business, the size of
the workplace, the degree of planning, as well as extent and
ease that the workplace can be evacuated
7.d Evacuation Plan
The IKEA supplier shall have an evacuation plan (7),
showing emergency exits, appropriate meeting area(s),
and a means to notify or contact fire authorities or fire
brigade. In case of an evacuation, the supplier shall
ensure that designated persons are responsible for
performing a head count to ensure all co-workers have
evacuated the building and are accounted for.
Evacuation plans shall be placed at appropriate
designated locations.
Note 7: An evacuation plan should consist of a map where you
easily could identify your position and how to find your way out.
An evacuation plan is not needed for workplaces in which the
size of the workplace, the risk involved, as well as the extent and
ease of evacuation poses no potential risk to the safe
evacuation of the suppliers personnel.
7.e Emergency Exits
The IKEA supplier shall - as a minimum - have two
independent emergency exits (8) per working area. All
emergency exits shall be marked with exit signs that are
either luminous or illuminated. The IKEA supplier shall
ensure all emergency exit(s), access routes, fire doors
and fire fighting equipment are free from obstruction.
Note 8: Emergency exits should be opened outwards. Sliding
doors, used as emergency exits, must always be kept open
during work hours. Otherwise, the sliding doors must be
equipped with an encased, built-in EXIT door.
7.f Training and Maintenance
The IKEA supplier shall have an adequate number of
personnel trained to use the fire fighting equipment in
each work area, covering all production shifts.
The IKEA supplier shall perform fire drills at least once
in every twelve-month period. These drills must involve
all production shifts.
All fire fighting equipment and the evacuation alarm
must be checked at least once in every twelve-month
period.
Records of Evacuation Drills, Training and Maintenance
must be maintained.
8. Worker Safety
8.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation and regulations pertaining to
internal air quality (fumes, particles and appropriate
ventilation), noise levels, lighting levels and temperature
(9) levels in the workplace.
Note 9: In tropical or sub-tropical areas, the outside temperature
is acceptable as the workplace temperature, in production
facilities without walls, provided there’s a roof provides shade
and protection from sunlight. Fans or other air moving devises
shall be used to ease the heat.
8.b Personnel Protective Equipment
The IKEA supplier shall provide the appropriate
personnel protective equipment (10), free of charge, to all
employees working in any harmful or potentially risky
work area(s). The IKEA Supplier must ensure the
Personal protective Equipment is maintained.
The IKEA supplier shall ensure all employees wear the
personnel protective equipment when working in or in
close proximity to any harmful or potentially risky work
area(s).
Note 10: Protective equipment for eyes, hands, feet, ears,
hearing, body and breathing.
8.c Machine Safety
The IKEA supplier shall ensure that all machines and
other equipment used in production are equipped with
the necessary and required (11) safety device (12) in order
to prevent personnel injuries.
Note 11: Machines and other equipment marked with CE-labels,
that have not been tampered with or modified are to be
considered as fulfilling the Health & Safety requirements.
Note 12: i.e. Emergency stop buttons, gates and safety cages to
prevent injuries caused by crushing, squeezing, cutting, etc.
8.d Warning Signs
The IKEA supplier shall ensure that warning signs (13)
are posted at designated work area(s), in close proximity
to machines and other equipment, and at entrances to
such area(s) where such machine(s) or equipment are
used.
The IKEA supplier shall ensure that all its employees
abide by the content of the posted warning signs.
Note 13: Risks and hazards can either be described in the form
of figurative signs or described in a written instruction or
procedure. The warning signs should also show where to use
personnel protective equipment.
8.e Training and Records
The IKEA supplier shall ensure all employees are aware
of the safety risks associated with the supplier’s
production facility. Safety instructions must be available
and easily accessible.
Employees shall be given the necessary and adequate
safety training before operating machines and other
equipment (e.g. as one part of an introduction
programme). IKEA suppliers shall keep records of
training.
8.f Washing and Toilet Facilities
The IKEA supplier shall ensure an adequate number of
washing and toilet facilities are available for both men
and women, and ensure they are maintained.
8.g Drinking Water
The IKEA supplier shall provide clean drinking water to
all employees. Clean drinking water must be provided,
free of charge and within a reasonable distance of the
work area(s).
8.h First Aid Equipment
The first aid equipment shall be available to co-workers.
The extent of the first aid equipment shall be based
upon the size of the facility, the extent of the activities
performed as well as the potential risk of injury. As a
general rule, each floor and each building should have
at least one first-aid box.
8.i First Aid training
The IKEA supplier shall have at least one first-aid
trained personnel present during working hours covering
all production shifts.. 

Scene 5

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 5 of 8
7.c Evacuation Alarm
The IKEA supplier shall have an evacuation alarm (5) in
good working order, to notify all employees about smoke
and/or fire and to ensure a safe evacuation of the
suppliers facility(s) (6).
Note 5: As a general principle IKEA requires the supplier to
have an evacuation alarm. The alarm - as a minimum – can be
manually activated, but must by itself evoke a continuously light
and/or sound signal. The alarm must function also during power-
cuts. If the supplier can demonstrate an alternative solution that
complies with IKEA’s requirement of alert evacuation that option
can be acceptable.
Note 6: The decision for determining a proper and suitable fire
alarm is based upon; the suppliers field of business, the size of
the workplace, the degree of planning, as well as extent and
ease that the workplace can be evacuated
7.d Evacuation Plan
The IKEA supplier shall have an evacuation plan (7),
showing emergency exits, appropriate meeting area(s),
and a means to notify or contact fire authorities or fire
brigade. In case of an evacuation, the supplier shall
ensure that designated persons are responsible for
performing a head count to ensure all co-workers have
evacuated the building and are accounted for.
Evacuation plans shall be placed at appropriate
designated locations.
Note 7: An evacuation plan should consist of a map where you
easily could identify your position and how to find your way out.
An evacuation plan is not needed for workplaces in which the
size of the workplace, the risk involved, as well as the extent and
ease of evacuation poses no potential risk to the safe
evacuation of the suppliers personnel.
7.e Emergency Exits
The IKEA supplier shall - as a minimum - have two
independent emergency exits (8) per working area. All
emergency exits shall be marked with exit signs that are
either luminous or illuminated. The IKEA supplier shall
ensure all emergency exit(s), access routes, fire doors
and fire fighting equipment are free from obstruction.
Note 8: Emergency exits should be opened outwards. Sliding
doors, used as emergency exits, must always be kept open
during work hours. Otherwise, the sliding doors must be
equipped with an encased, built-in EXIT door.
7.f Training and Maintenance
The IKEA supplier shall have an adequate number of
personnel trained to use the fire fighting equipment in
each work area, covering all production shifts.
The IKEA supplier shall perform fire drills at least once
in every twelve-month period. These drills must involve
all production shifts.
All fire fighting equipment and the evacuation alarm
must be checked at least once in every twelve-month
period.
Records of Evacuation Drills, Training and Maintenance
must be maintained.
8. Worker Safety
8.a General
The IKEA supplier shall comply with all relevant and
applicable laws, legislation and regulations pertaining to
internal air quality (fumes, particles and appropriate
ventilation), noise levels, lighting levels and temperature
(9) levels in the workplace.
Note 9: In tropical or sub-tropical areas, the outside temperature
is acceptable as the workplace temperature, in production
facilities without walls, provided there’s a roof provides shade
and protection from sunlight. Fans or other air moving devises
shall be used to ease the heat.
8.b Personnel Protective Equipment
The IKEA supplier shall provide the appropriate
personnel protective equipment (10), free of charge, to all
employees working in any harmful or potentially risky
work area(s). The IKEA Supplier must ensure the
Personal protective Equipment is maintained.
The IKEA supplier shall ensure all employees wear the
personnel protective equipment when working in or in
close proximity to any harmful or potentially risky work
area(s).
Note 10: Protective equipment for eyes, hands, feet, ears,
hearing, body and breathing.
8.c Machine Safety
The IKEA supplier shall ensure that all machines and
other equipment used in production are equipped with
the necessary and required (11) safety device (12) in order
to prevent personnel injuries.
Note 11: Machines and other equipment marked with CE-labels,
that have not been tampered with or modified are to be
considered as fulfilling the Health & Safety requirements.
Note 12: i.e. Emergency stop buttons, gates and safety cages to
prevent injuries caused by crushing, squeezing, cutting, etc.
8.d Warning Signs
The IKEA supplier shall ensure that warning signs (13)
are posted at designated work area(s), in close proximity
to machines and other equipment, and at entrances to
such area(s) where such machine(s) or equipment are
used.
The IKEA supplier shall ensure that all its employees
abide by the content of the posted warning signs.
Note 13: Risks and hazards can either be described in the form
of figurative signs or described in a written instruction or
procedure. The warning signs should also show where to use
personnel protective equipment.
8.e Training and Records
The IKEA supplier shall ensure all employees are aware
of the safety risks associated with the supplier’s
production facility. Safety instructions must be available
and easily accessible.
Employees shall be given the necessary and adequate
safety training before operating machines and other
equipment (e.g. as one part of an introduction
programme). IKEA suppliers shall keep records of
training.
8.f Washing and Toilet Facilities
The IKEA supplier shall ensure an adequate number of
washing and toilet facilities are available for both men
and women, and ensure they are maintained.
8.g Drinking Water
The IKEA supplier shall provide clean drinking water to
all employees. Clean drinking water must be provided,
free of charge and within a reasonable distance of the
work area(s).
8.h First Aid Equipment
The first aid equipment shall be available to co-workers.
The extent of the first aid equipment shall be based
upon the size of the facility, the extent of the activities
performed as well as the potential risk of injury. As a
general rule, each floor and each building should have
at least one first-aid box.
8.i First Aid training
The IKEA supplier shall have at least one first-aid
trained personnel present during working hours covering
all production shifts.

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 6 of 8
8.j Other obvious occupational safety hazards
The IKEA supplier shall make sure that other
occupational hazards of an immediate character e.g.
severely damaged staircases, dangerous electrical wires
close to workers, big holes in the floor etc are avoided.
9. Provided Housing Facilities
9.a General
If there is legislation within this area, the IKEA supplier
shall abide by legal requirements. The IKEA supplier
shall also, when providing housing facilities to its
employees, ensure reasonable cleanliness, privacy,
quietness, personal hygiene and access to drinking
water. No restrictions shall be applied infringing on the
employee’s right to leave the housing facility during
his/her free time.
Employees, for whom accommodation is provided, shall
be provided with his/her own individual bed/mattress.
The living space provided per individual shall be
according to the legal requirements, and if there are no
such requirements, the average area for each person
should not be less than two square metres.
Separate accommodations, toilets and showers shall be
available for men and women respectively.
9.b Fire Safety for Housing Facilities
Demands as per section 7.
10. Wages and Working hours
10.a General
The employees at the IKEA supplier should be
employed according to legislation and there should be a
contract written accordingly. The IKEA supplier shall pay
wages to its employees (applicable also to temporary
workers, trainees and workers on trial), including
compensation for overtime, and working hours in
accordance to legal requirements.
10.b Working Hours and Overtime
While suppliers to IKEA have to have flexibility in
scheduling, weekly working time must not exceed the
legal limit. Suppliers shall not require their personnel to
work more than sixty hours per week on a regularly
scheduled basis, including overtime. Working hours
exceeding normal working hours per week must be on a
voluntary basis. Employees shall have at least one day
off in seven, as well as time off from their job according
to existing legislation, local traditions and standards.
IKEA can, during extraordinary business conditions,
accept that the supplier obtains waivers from the local
labour authority to temporarily exceed the maximum
overtime hours. The waiver must always be in writing
and presented to IKEA upon request.
The IKEA supplier shall provide its employees with
appropriate time off for meals and breaks. At least one
break per day and shift should be 30 minutes or more.
10.c Wages
The IKEA supplier shall compensate its employees at a
rate at least corresponding to the legislated minimum
wage.
Wages shall be paid at regular intervals and on time with
respect to work performed, according to local legislation.
Wages shall be paid at least monthly.
10.d Obligations
The IKEA supplier shall provide its employees with all
legally mandated obligations to which they are entitled.
These could be medical insurance, social insurance,
pensions etc.
10.e Records
The IKEA supplier shall maintain payroll records
pertaining to the documented payment of wages and
working hours for each employee, including piece-rate
and temporary workers.
The IKEA supplier shall make available – upon request -
the above mentioned records during the course of an
IWAY Audit (14) to confirm adherence to sector 10.a.
The IKEA supplier shall - prior to employment - provide
written information to the employee (this also counts for
temporary workers) regarding wages and the terms of
employment. In conjunction with the payment of wages
at regular intervals, the employee shall receive details of
the wages, including overtime hours, and other legal or
agreed upon deductions.
Note 14: Payroll records are to be seen as confidential records
and shall be handled according to applicable legislation.
11. Child Labour
11.a General
Child labour is defined as work performed by children,
which interferes with a child´s right to healthy growth
and development and denies him or her the right to
quality education. The IKEA supplier shall not make use
of child labour (15). All measures to avoid child labour
shall be implemented taking into account the best
interests of the child. The supplier shall sign a document
where it is stated that they recognise and abide by IKEA
Child labour requirements.
The IKEA supplier must abide by the United Nations
Convention on the Rights of the Child (1989), and
comply with all relevant national and international laws,
regulations and provisions applicable in their country of
production.
The IKEA supplier shall take the appropriate measures
to ensure that no child labour occurs at their own place
of production or at sub-suppliers place(s) of production
(16). The supplier shall maintain a Labour force register
including date of birth for all the workers.
The IKEA supplier shall effectively communicate to all its
Suppliers, as well as to its employees, the content of the
“IKEA Way on Preventing Child Labour”.
Note 15: According to ILO Minimum Age Convention no. 138
(1973), a child Is defined as any person less than fifteen years of
age, unless local minimum age law stipulates a higher age for
work or mandatory schooling, in which case the higher age
would apply. If the local minimum working age is set at fourteen
years of age in accordance with exceptions for developing
countries, the lower age will apply.
National laws or regulations may permit the employment or work
of persons 13 to 15 years of age or 12 to 14 years of age on
light work which is:
a) Not likely to be harmful to their health or development; and
b) Not such as to prejudice their attendance at school, their
participation in vocational orientation or training programmes
approved by the competent authority or their capacity to benefit
from the instruction received.”
Note 16: If child labour is found in any place of production, IKEA
will require the supplier to establish a corrective action plan. The
action plan shall take the child´s best interests into
consideration, i.e. family and social situation and level of
education. Care shall be taken not merely to move child labour
from one supplier’s workplace to another, but to enable more
viable and sustainable alternatives for the children. 

Scene 6

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 6 of 8
8.j Other obvious occupational safety hazards
The IKEA supplier shall make sure that other
occupational hazards of an immediate character e.g.
severely damaged staircases, dangerous electrical wires
close to workers, big holes in the floor etc are avoided.
9. Provided Housing Facilities
9.a General
If there is legislation within this area, the IKEA supplier
shall abide by legal requirements. The IKEA supplier
shall also, when providing housing facilities to its
employees, ensure reasonable cleanliness, privacy,
quietness, personal hygiene and access to drinking
water. No restrictions shall be applied infringing on the
employee’s right to leave the housing facility during
his/her free time.
Employees, for whom accommodation is provided, shall
be provided with his/her own individual bed/mattress.
The living space provided per individual shall be
according to the legal requirements, and if there are no
such requirements, the average area for each person
should not be less than two square metres.
Separate accommodations, toilets and showers shall be
available for men and women respectively.
9.b Fire Safety for Housing Facilities
Demands as per section 7.
10. Wages and Working hours
10.a General
The employees at the IKEA supplier should be
employed according to legislation and there should be a
contract written accordingly. The IKEA supplier shall pay
wages to its employees (applicable also to temporary
workers, trainees and workers on trial), including
compensation for overtime, and working hours in
accordance to legal requirements.
10.b Working Hours and Overtime
While suppliers to IKEA have to have flexibility in
scheduling, weekly working time must not exceed the
legal limit. Suppliers shall not require their personnel to
work more than sixty hours per week on a regularly
scheduled basis, including overtime. Working hours
exceeding normal working hours per week must be on a
voluntary basis. Employees shall have at least one day
off in seven, as well as time off from their job according
to existing legislation, local traditions and standards.
IKEA can, during extraordinary business conditions,
accept that the supplier obtains waivers from the local
labour authority to temporarily exceed the maximum
overtime hours.  The waiver must always be in writing
and presented to IKEA upon request.
The IKEA supplier shall provide its employees with
appropriate time off for meals and breaks. At least one
break per day and shift should be 30 minutes or more.
10.c Wages
The IKEA supplier shall compensate its employees at a
rate at least corresponding to the legislated minimum
wage.
Wages shall be paid at regular intervals and on time with
respect to work performed, according to local legislation.
Wages shall be paid at least monthly.
10.d Obligations
The IKEA supplier shall provide its employees with all
legally mandated obligations to which they are entitled.
These could be medical insurance, social insurance,
pensions etc.
10.e Records
The IKEA supplier shall maintain payroll records
pertaining to the documented payment of wages and
working hours for each employee, including piece-rate
and temporary workers.
The IKEA supplier shall make available – upon request -
the above mentioned records during the course of an
IWAY Audit (14) to confirm adherence to sector 10.a.
The IKEA supplier shall - prior to employment - provide
written information to the employee (this also counts for
temporary workers) regarding wages and the terms of
employment. In conjunction with the payment of wages
at regular intervals, the employee shall receive details of
the wages, including overtime hours, and other legal or
agreed upon deductions.
Note 14: Payroll records are to be seen as confidential records
and shall be handled according to applicable legislation.
11. Child Labour
11.a General
Child labour is defined as work performed by children,
which interferes with a child´s right to healthy growth
and development and denies him or her the right to
quality education. The IKEA supplier shall not make use
of child labour (15).  All measures to avoid child labour
shall be implemented taking into account the best
interests of the child. The supplier shall sign a document
where it is stated that they recognise and abide by IKEA
Child labour requirements.
The IKEA supplier must abide by the United Nations
Convention on the Rights of the Child (1989), and
comply with all relevant national and international laws,
regulations and provisions applicable in their country of
production.
The IKEA supplier shall take the appropriate measures
to ensure that no child labour occurs at their own place
of production or at sub-suppliers place(s) of production
(16). The supplier shall maintain a Labour force register
including date of birth for all the workers.
The IKEA supplier shall effectively communicate to all its
Suppliers, as well as to its employees, the content of the
“IKEA Way on Preventing Child Labour”.
Note 15: According to ILO Minimum Age Convention no. 138
(1973), a child Is defined as any person less than fifteen years of
age, unless local minimum age law stipulates a higher age for
work or mandatory schooling, in which case the higher age
would apply. If the local minimum working age is set at fourteen
years of age in accordance with exceptions for developing
countries, the lower age will apply.
National laws or regulations may permit the employment or work
of persons 13 to 15 years of age or 12 to 14 years of age on
light work which is:
a) Not likely to be harmful to their health or development; and
b) Not such as to prejudice their attendance at school, their
participation in vocational orientation or training programmes
approved by the competent authority or their capacity to benefit
from the instruction received.”
Note 16: If child labour is found in any place of production, IKEA
will require the supplier to establish a corrective action plan. The
action plan shall take the child´s best interests into
consideration, i.e. family and social situation and level of
education. Care shall be taken not merely to move child labour
from one supplier’s workplace to another, but to enable more
viable and sustainable alternatives for the children

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 7 of 8
11.b Young Workers
The IKEA supplier shall protect young workers of legal
working age, up until the age of 18, from any type of
employment or work which, by its nature or
circumstances in which it is carried out, is likely to
jeopardise their health, safety or moral.
12. Forced & Bonded Labour
12.a General
The IKEA supplier shall not make use of forced (17),
prison (18), bonded (19), indentured or involuntary labour
(20).
The IKEA supplier shall allow its employees to freely
leave the factory premises when his/her work shifts
ends. The IKEA supplier shall sign agreement regarding
IKEA´s Forced and bonded labour requirements.
Note 17: Forced labour is understood as all work or service that
a person is compelled to carry out under any treat of punishment
or confiscation of any personal belongings, such as ID card,
passport etc., and for which work the said person has not
offered him/herself voluntarily.
Note 18: Use of state or military prisoners at the supplier or at
sub supplier is prohibited.
Note 19: Bonded labour is understood as labour not only
physically bonded, but also bonded by financial debts, such as
loans, gambling debts, providing housing facilities etc.
Note 20: If guest workers or temporary labour are employed on
a contractual basis, such workers shall never be required to
remain employed against their own will, for any period beyond
the agreed time of the contract. The supplier shall pay all
commissions and other fees to the recruitment agency in
connection with their employment.
13. Discrimination
13.a General
The IKEA supplier shall, as a general principle, base
decisions pertaining to hiring, salary, fringe benefits,
promotion, termination and retirement on workers
individual skills and ability to do the job.
The IKEA supplier shall not discriminate with regards to
employees based on race, creed, sex, martial or
maternal status, age, national origin, sexual orientation
or any other basis prohibited by law.
At the same time, respect for local culture and religions
shall be taken into consideration when evaluating the
prevailing situation.
14. Freedom of Association
14.a General
The IKEA supplier shall ensure that employees are not
prevented from associating freely with any lawful
organisation that represents the best interests of such.
The IKEA supplier shall not prevent employees from
exercising collective bargaining (21).
Note 21: Collective bargaining is defined as negotiations
between the suppliers and employees representatives by the
own choice of the personnel.
15. Harassment, Abuse and Disciplinary Practises
15.a General
The IKEA supplier shall not engage in or support the use
of; corporal punishments, threats of violence, other
forms of mental or physical coercion, disciplinary actions
or engage in sexual harassment.
15.b Reprimands and Dismissals
The IKEA supplier shall not make use of public warning
and punishment systems. Reprimands for breach of duty
or misconduct shall be a private matter between the
employer and the employee and/or its representative.
The employee at the supplier should have the right to
appeal reprimands/disciplinary actions/dismissal. These
appeals should be recorded.
16. Routines for procurement of wood
16.a General
The requirements in section 16-19 are only applicable
for suppliers delivering or producing IKEA articles
containing solid wood, veneer, plywood or layer glued
wood (below referred to as “wood”).
The IKEA supplier shall for IKEA products, only use
wood that have been produced in compliance with
existing laws & legislation and accepted forest practices
within the country and/or region where the wood
originates from.
The IKEA Supplier shall have a responsible person and
the existence of a procurement procedure to ensure that
all wood used in IKEA products, comply with IWAY
requirements. Before starting up business with a new
supplier the Level 1 requirements must be fulfilled, i.e.
the FTS must be completed and the supplier must not
use any wood from High Conservation Value Forests
and Intact Natural Forests (see section 17).
New suppliers to IKEA, not fulfilling the IWAY
requirements for Wooden Merchandise (section16-19),
must establish a written action plan to ensure adherence
to the requirements within a period of 3 months.
16.b Procurement Routine
The IKEA supplier shall maintain records of the origin of
all wood sources. This must be defined to at least the
specific region within the country.
The IKEA supplier shall establish and maintain a register
of all wood sources used over the course of the last 12
months.
The IKEA supplier shall sign written agreements with all
wood suppliers, covering the IWAY requirements. Each
part in the wood supply chain is responsible for securing
that the next part in the chain complies with the IWAY
requirements.
If the IKEA supplier mixes or utilises wood that does not
comply with IKEA’s IWAY Requirements, the supplier
shall establish and implement a procedure to ensure
that adequate storage facilities exist to separate non-
complying wood from wood used for IKEA products, and
secure this throughout the whole process.
The IKEA supplier shall inform people responsible for
the wood procurement about the IWAY requirements.
In the event that maps of intact natural forests have
been distributed by IKEA to the IKEA Supplier, the IKEA
Supplier shall use these maps to secure that the wood
does not come from intact natural forests.. 

Scene 7

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 7 of 8
11.b Young Workers
The IKEA supplier shall protect young workers of legal
working age, up until the age of 18, from any type of
employment or work which, by its nature or
circumstances in which it is carried out, is likely to
jeopardise their health, safety or moral.
12. Forced & Bonded Labour
12.a General
The IKEA supplier shall not make use of forced (17),
prison (18), bonded (19), indentured or involuntary labour
(20).
The IKEA supplier shall allow its employees to freely
leave the factory premises when his/her work shifts
ends. The IKEA supplier shall sign agreement regarding
IKEA´s Forced and bonded labour requirements.
Note 17: Forced labour is understood as all work or service that
a person is compelled to carry out under any treat of punishment
or confiscation of any personal belongings, such as ID card,
passport etc., and for which work the said person has not
offered him/herself voluntarily.
Note 18: Use of state or military prisoners at the supplier or at
sub supplier is prohibited.
Note 19: Bonded labour is understood as labour not only
physically bonded, but also bonded by financial debts, such as
loans, gambling debts, providing housing facilities etc.
Note 20: If guest workers or temporary labour are employed on
a contractual basis, such workers shall never be required to
remain employed against their own will, for any period beyond
the agreed time of the contract. The supplier shall pay all
commissions and other fees to the recruitment agency in
connection with their employment.
13. Discrimination
13.a General
The IKEA supplier shall, as a general principle, base
decisions pertaining to hiring, salary, fringe benefits,
promotion, termination and retirement on workers
individual skills and ability to do the job.
The IKEA supplier shall not discriminate with regards to
employees based on race, creed, sex, martial or
maternal status, age, national origin, sexual orientation
or any other basis prohibited by law.
At the same time, respect for local culture and religions
shall be taken into consideration when evaluating the
prevailing situation.
14. Freedom of Association
14.a General
The IKEA supplier shall ensure that employees are not
prevented from associating freely with any lawful
organisation that represents the best interests of such.
The IKEA supplier shall not prevent employees from
exercising collective bargaining (21).
Note 21: Collective bargaining is defined as negotiations
between the suppliers and employees representatives by the
own choice of the personnel.
15. Harassment, Abuse and
       Disciplinary Practises
15.a General
The IKEA supplier shall not engage in or support the use
of; corporal punishments, threats of violence, other
forms of mental or physical coercion, disciplinary actions
or engage in sexual harassment.
15.b Reprimands and Dismissals
The IKEA supplier shall not make use of public warning
and punishment systems. Reprimands for breach of duty
or misconduct shall be a private matter between the
employer and the employee and/or its representative.
The employee at the supplier should have the right to
appeal reprimands/disciplinary actions/dismissal. These
appeals should be recorded.
16.  Routines for procurement of wood
16.a General
The requirements in section 16-19 are only applicable
for suppliers delivering or producing IKEA articles
containing solid wood, veneer, plywood or layer glued
wood (below referred to as “wood”).
The IKEA supplier shall for IKEA products, only use
wood that have been produced in compliance with
existing laws & legislation and accepted forest practices
within the country and/or region where the wood
originates from.
The IKEA Supplier shall have a responsible person and
the existence of a procurement procedure to ensure that
all wood used in IKEA products, comply with IWAY
requirements. Before starting up business with a new
supplier the Level 1 requirements must be fulfilled, i.e.
the FTS must be completed and the supplier must not
use any wood from High Conservation Value Forests
and Intact Natural Forests (see section 17).
New suppliers to IKEA, not fulfilling the IWAY
requirements for Wooden Merchandise (section16-19),
must establish a written action plan to ensure adherence
to the requirements within a period of 3 months.
16.b Procurement Routine
The IKEA supplier shall maintain records of the origin of
all wood sources. This must be defined to at least the
specific region within the country.
The IKEA supplier shall establish and maintain a register
of all wood sources used over the course of the last 12
months.
The IKEA supplier shall sign written agreements with all
wood suppliers, covering the IWAY requirements. Each
part in the wood supply chain is responsible for securing
that the next part in the chain complies with the IWAY
requirements.
If the IKEA supplier mixes or utilises wood that does not
comply with IKEA’s IWAY Requirements, the supplier
shall establish and implement a procedure to ensure
that adequate storage facilities exist to separate non-
complying wood from wood used for IKEA products, and
secure this throughout the whole process.
The IKEA supplier shall inform people responsible for
the wood procurement about the IWAY requirements.
In the event that maps of intact natural forests have
been distributed by IKEA to the IKEA Supplier, the IKEA
Supplier shall use these maps to secure that the wood
does not come from intact natural forests.

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 8 of 8
16.c Follow up and audit
The IKEA Supplier shall, through IKEA’s Forest Tracing
System document, provide IKEA with information about
the origin of all wood sources that have been used in
IKEA products.
The IKEA supplier shall support on-site audits
conducted by either; an IKEA Audit Team, an
independent Auditor(s) or Audit Organisation recognised
by IKEA. IKEA reserves the right to perform
unannounced audits at various links in the supply chain,
to verify that the IWAY requirements are fulfilled. IKEA
Suppliers shall allow for confidential employee
interviews and shall maintain and allow access to all
documentation and records as required.
The IKEA supplier must – upon request from IKEA or by
a 3rd party appointed by IKEA - be able to report the
origin of the wood within 48 hours.
17. Protected areas, Intact Natural Forests and High Conservation Value Forests
17.a General
The IKEA supplier shall not utilise wood from Intact
Natural Forests (22) or nationally/regionally recognised
and geographically identified High Conservation Value
Forests (23) unless the forest area is certified according
to a standard recognised by IKEA.
Note 22: Intact Natural Forests Forests that are intact, i.e.
unfragmented with a minimum block size of 50 000 ha, where no
systematic forest management has been carried out within the
area and where access to the area is restricted, i.e. no roads,
mines, pipelines etc.
Note 23. High Conservation Value Forests: Forests that
possess one or more of the following attributes:
a) Forest areas containing globally, regionally or nationally
significant concentrations of bio diversity values (e.g.
endangered species); and/or large landscape level forests,
contained within, or containing the management unit, where
viable populations of most if not all naturally occurring species
exist in natural patterns of distribution and abundance
b) Forest areas that are in or contain rare, threatened or
endangered ecosystems.
c) Forest areas that provide basic services of nature in critical
situations (e.g. watershed protection, erosion control).
d) Forest areas fundamental to meeting basic needs of local
communities (e.g. subsistence, health) and/or critical to local
communities’ traditional cultural identity (areas of cultural,
ecological, economic or religious significance identified in co-
operation with such local communities).
17.b Protected areas
The IKEA supplier shall not utilise wood from protected
areas (e.g. national parks, nature reserves) unless it can
be proven that the wood has been harvested in
accordance with management prescriptions for the
protected area and/or has been certified according to a
standard recognised by IKEA.
18. Plantations in tropical and sub-tropical areas
18.a General
The IKEA supplier shall not utilise wood from plantations
in tropical and sub-tropical region, that have been
established after Nov 1994 by replacing Intact Natural
Forests.
19. High Value Tropical Tree Species
19.a General
The IKEA supplier shall only use high value tropical tree
species (24) that are certified according to FSC or other
IKEA recognised level 4 standards.
Note 24. High-value tropical tree species: teak, meranti,
rosewood, mahogany, etc.. 

Scene 8

IKEA Group
December 2002
The IKEA Way on Purchasing Home Furnishing Products
Appendix 2: IWAY Standard
Page 8 of 8
16.c Follow up and audit
The IKEA Supplier shall, through IKEA’s Forest Tracing
System document, provide IKEA with information about
the origin of all wood sources that have been used in
IKEA products.
The IKEA supplier shall support on-site audits
conducted by either; an IKEA Audit Team, an
independent Auditor(s) or Audit Organisation recognised
by IKEA. IKEA reserves the right to perform
unannounced audits at various links in the supply chain,
to verify that the IWAY requirements are fulfilled. IKEA
Suppliers shall allow for confidential employee
interviews and shall maintain and allow access to all
documentation and records as required.
The IKEA supplier must – upon request from IKEA or by
a 3rd party appointed by IKEA - be able to report the
origin of the wood within 48 hours.
17. Protected areas, Intact Natural Forests
      and High Conservation Value Forests
17.a General
The IKEA supplier shall not utilise wood from Intact
Natural Forests (22) or nationally/regionally recognised
and geographically identified High Conservation Value
Forests (23) unless the forest area is certified according
to a standard recognised by IKEA.
Note 22: Intact Natural Forests Forests that are intact, i.e.
unfragmented with a minimum block size of 50 000 ha, where no
systematic forest management has been carried out within the
area and where access to the area is restricted, i.e. no roads,
mines, pipelines etc.
Note 23. High Conservation Value Forests: Forests that
possess one or more of the following attributes:
a) Forest areas containing globally, regionally or nationally
significant concentrations of bio diversity values (e.g.
endangered species); and/or large landscape level forests,
contained within, or containing the management unit, where
viable populations of most if not all naturally occurring species
exist in natural patterns of distribution and abundance
b) Forest areas that are in or contain rare, threatened or
endangered ecosystems.
c) Forest areas that provide basic services of nature in critical
situations (e.g. watershed protection, erosion control).
d) Forest areas fundamental to meeting basic needs of local
communities (e.g. subsistence, health) and/or critical to local
communities’ traditional cultural identity (areas of cultural,
ecological, economic or religious significance identified in co-
operation with such local communities).
17.b Protected areas
The IKEA supplier shall not utilise wood from protected
areas (e.g. national parks, nature reserves) unless it can
be proven that the wood has been harvested in
accordance with management prescriptions for the
protected area and/or has been certified according to a
standard recognised by IKEA.
18. Plantations in tropical and
      sub-tropical areas
18.a General
The IKEA supplier shall not utilise wood from plantations
in tropical and sub-tropical region, that have been
established after Nov 1994 by replacing Intact Natural
Forests.
19. High Value Tropical Tree Species
19.a General
The IKEA supplier shall only use high value tropical tree
species (24)  that are certified according to FSC or other
IKEA recognised level 4 standards.
Note 24. High-value tropical tree species: teak, meranti,
rosewood, mahogany, etc.

IWAY_Standard.PDF