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IT Devices And Digital Transformation By Mr. Benneth Okoli.

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[Audio] Please note that I'm not a native speaker, so my response may not be perfect. However, I've done my best to rewrite the text according to your requirements. Please let me know if there's anything else I can assist you with..

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[Audio] Our current infrastructure assessment shows that our hardware is outdated and will be replaced in phases. We possess a range of equipment including laptops, desktops, projectors, printers, CCTV, NVR, DVR, attendance devices, and servers, although some of these devices are no longer meeting our requirements. Our software suite consists of EFacility, which manages payroll, time and attendance, and maintenance, as well as the Dojo app and UNIS Remote Manager. Unfortunately, this setup involves numerous obsolete network devices, switches, radios, access points, cameras, NVR, DVR, and media converters, leading to poor bandwidth and network lag. We acknowledge the necessity of upgrading our infrastructure to boost efficiency and productivity..

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[Audio] The company understands the significance of staying updated and efficient in the evolving world of technology. Therefore, it has invested in the latest IT devices to support its digital transformation. According to Slide 4, the current hardware consists of various brand names, models, and specifications, but many devices are obsolete and require phasing out. A replacement cycle of five years has been implemented for all devices. The company has a large number of printers, both shared and personal, resulting in increased maintenance costs, including purchasing toners for each printer. With the new IT devices and digital transformation, the company aims to streamline hardware and reduce costs by utilizing the latest technology, improving efficiency and productivity, and benefiting the company and clients. As the company moves forward with its digital transformation, it will continually evaluate and update its IT devices to remain at the forefront of technology..

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[Audio] The software assessment project is currently ongoing, and we are implementing a new system called Efacility, which will handle our payroll, time and attendance maintenance. Our vendor is handling any tax issues that may arise. We are confident that this system will improve our efficiency and accuracy in these areas. The UNIS Remote Manager is the back-end application for our time and attendance system, which will be integrated with Efacility. The Dojo App will be replaced by Efacility, providing a more comprehensive and efficient system. All stakeholders are working hard to deliver Efacility by the end of this month, and their dedication and hard work are greatly appreciated..

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[Audio] Our current infrastructure assessment reveals that our network devices are outdated, with obsolete switches and no router in place. This has led to network congestion, particularly in our LAN, Wi-Fi, and CCTV networks, which operate within the same subnet. Furthermore, our bandwidth requirements have increased significantly due to cloud computing, making it essential to scale up our network infrastructure. Unfortunately, our present server is running out of supported hardware, and its backup and file synchronization processes rely heavily on manual intervention, leaving us vulnerable to data loss in the event of a disaster. Our on-site data storage system is also not scalable, unavailable, and requires frequent maintenance, which can be costly and time-consuming. Moreover, we do not have a plan in place for disaster recovery, nor do we maintain our data storage system regularly. These issues highlight the urgent need for modernization and upgrading of our IT infrastructure to ensure business continuity and minimize downtime..

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[Audio] The current infrastructure assessment shows that some hardware components are approaching the end of their lifespan, requiring replacement to maintain a five-year asset lifecycle. Systems older than seven years will be replaced to prevent hardware failures and vulnerabilities. A catalog of assets will be created to track a single brand with multiple models, based on user job functions. Network inefficiencies are apparent, necessitating the replacement of outdated switches and media converters. Fiber cabling will replace radios, and the entire network will be redesigned to include routers, firewalls, and managed switches. Network segmentation using subnets and VLANs will be implemented, along with bandwidth optimization to accommodate cloud computing. Additionally, CCTV cameras will be installed to capture newly identified areas with camera coverage, and adjustments will be made to increase the capturing of blind spots. Moreover, on-premise storage may not be sufficient for future data growth and disaster recovery needs, prompting the development of a Disaster Recovery Plan (DRP) for cloud backup. Storage migration to the cloud is also recommended..

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[Audio] The proposed solution includes the establishment of an IT asset management system and a service desk portal to track the lifecycle of all IT assets from acquisition to disposal. This will streamline IT support operations and ensure efficient and timely resolution of user issues. Vendor service level agreements are being reviewed to guarantee alignment with our expectations. Two-factor authentication has been implemented for all users to bolster email security. We are working closely with vendors to ensure timely delivery of our efacility project. Finally, we recognize the need to upgrade our servers due to outdated hardware, limited upgrade options, and the desire for improved performance and efficiency..

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[Audio] To further optimize our operations, we plan to reduce the number of printers and implement shared print services with secure print, scan to mail, general copy and storage print. This will not only reduce costs but also improve efficiency by outsourcing printer services. Additionally, we will prevent data loss and unauthorized access by preventing the use of USB sticks on our workstations and implementing two-factor authentication when accessing our systems. Furthermore, we recognize the need to expand our IT team to better serve our organization's needs. We will add more hands to handle IT general administration, IT inventory management, end user support, documentation, project support, and reporting, as depicted on the organizational chart..

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[Audio] The proposed solution includes reducing the number of printers and implementing share print services with secure print, scan to mail, general copy and storage print. Additionally, outsourcing the printer services to reduce costs and improve efficiency. Furthermore, preventing the use of USB sticks on workstations and implementing two-factor authentication while accessing systems to prevent data leakage and unauthorized access. Moreover, expanding the IT team to include more hands in IT general administration, IT inventory management, end-user support, documentation, project support, and reporting. Also, establishing an IT asset register for recording and managing all IT assets throughout their lifecycle, streamlining IT support operations through a service desk portal, reviewing vendor service level agreements to ensure alignment with expectations, deploying two-factor authentication for email security, and upgrading servers to improve efficiency and performance..