IP Deliverer Playbook

[Audio] Welcome to the IP Deliverer Playbook. The IP Deliverer Playbook is for everyone in IP whether you are a fresh starter or a seasoned professional. It connects with our people and our daily work. Playbook is filling in the gap that our users are facing in their work in finding right information ( example processes, procedures, template etc). Playbook is not duplicating any information and directs users to the related resource in business whether it is IMS, DMS, Project pack, ETMS or relevant Sharepoint site. The contents in the playbook are in simple plain English, easily understood and in a structured format of 'what is it, key points, link to resources and the link to contacts in the business. While sharepoint is limited in providing interactive features unlike websites and internet, we have tried to create some interactive visuals to provide a better user experience. Key consideration has been given to meet requirements with WCAG that is Web Content Accessibility Guideline for our disabled colleagues. And finally, Playbook is a change and communication tool to showcase all the great business improvement works within Thrive Program and also BAU improvements..

[Audio] The playbook is structured in 4 sections – Home Page, Ways of Working, Capital Projects Framework, and Project Management Initiatives. Let's go through them one by one. Home Page. On this page, we provide an introduction to the Playbook with an interactive diagram overlaying the information in the playbook on the Capital Projects Framework. You can access the information by either clicking on relevant information on this diagram or by clicking on the navigation menu on the top. There is also a link to the feedback form for you to provide your comments and feedback for further improvements. Ways of Working. This section describes how we work within Infrastructure and Place, how we work with our clients that is with Greater Sydney and ROM, and how we work with industry The Capital projects Framework. This section provides context to Client Deliverer Model. It explains how the 3 lifecycles ( Investment Lifecycle, Capital Projects Lifecycle and Asset Lifecycle) are aligned with INSW Assurance Gates as shown in an interactive diagram. We can see the detailed information about key processes, outputs, and roles & responsibilities across the 54 steps in 7 stages of Capital Projects Life Cycle. Please note that this section will be updated in future to include the work done in Capital portfolio management ( CPM) in Finance, work done under CDM RACI alignment and some of the work done under Thrive Programs. Project Management Initiatives. This section describes Project Management Framework and 10 areas of PM Knowledge as per industry best practice Project Management Body of Knowledge. The great improvement work done under Thrive workstreams and a couple of improvements done by business as BAU improvements have been mapped with the knowledge areas of Project management. Please note that in coming months more areas will be updated as we deliver more improvements in Thrive and BAU. Playbook plays a key role in change communication for such Business Improvement..