[Audio] At Creative Solutions Companion Care Service LLC, we are dedicated to providing caregivers with the highest quality training to offer in-home services to those with PBC. Our experienced team is fully equipped to help caregivers gain the knowledge and expertise necessary to give the best possible care to people with PBC. Our aim is to make sure that those with PBC have access to the highest quality of care and support in their homes..
[Audio] We are delighted to welcome you to learn more about Creative Solutions Companion Care Service LLC and the services we offer in-home for our customers. We recognize your dedication to helping others, and that is something to be proud of. This mandatory training programme is specifically created to help you understand the different types of cases we provide and the framework to be followed for each of them. We highly respect your determination and are looking forward to your success as a caregiver for Creative Solutions CCS..
[Audio] At Creative Solutions Companion Care Service LLC, we have dedicated ourselves to making sure our caregivers are successful. We provide a 7 chapter training course which will ensure our caregivers have the necessary knowledge and skills when it comes to working with PBC. Please take your time to follow the prompts in each chapter before progressing to the next. Once you have finished all 7 chapters, you will receive a certificate of completion. Make sure to save the certificate as a PDF file and email it to [email protected]. Through this training, we can guarantee that our caregivers are fully capable of providing exceptional care to their clients..
[Audio] Client Grievance Procedures is the final topic of discussion. It is essential that Creative Solutions Companion Care Service LLC's clients and caregivers have a complete comprehension of these procedures. In such a way, the client can easily submit a grievance if necessary. Establishing straightforward and ethical grievance protocol will give the client a guarantee that their complaint will be acknowledged and given appropriate attention. Thank you..