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MUHAMMAD IQBAL MAT SAROJI 2018254628 BA2466A

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TECHNICAL SKILLS
Proficient user of Microsoft Office
communication skills
• Able to work pressure
• Creat tea
Willing to learn things
Organize and rnanage
effectively
LET'S CHAT:
019-5027866
No 221 Jalan Datuk Keramae Kg
Datuk Kera roat 54000 Kuala Lumpur.
WPKL
Mu h a m d qba14VVork@ya
AWARDS
æst B
Pitch
MUHAMMAD
IQBAL MAT
SAROJI
UiTM's International Business Management Student
WORK EXPERIENCE
Shop
TELEVEN
JUN 2014 • MAY 2015 MONTHS, 2 DAYS)
- Assist in placing. report)
- cashier dun
- products from supplier and responsible for handlirq
rketi ng Executive
A-ASICN CORPORATION
MAY 2017 • APR 2018 MONTHS. DAY)
- Deliver sales for package
- Handle and upæll
- guideliry•s scripts and •nstructions from team loader
M to sales get 9 of 12
EDUCATIONAL INFO
UNIVERSITI TEKNOLOCI MARA CAWANCAN SARAWAK KAMPUS
SAM ARAHAN
BACHELOR OF auslNESS ADMINISTRATION
INTERNATIONAL BuslNEss
- graduation date: August 2021
- ccpA:
- 2nd place Of Business Pitch Competition: Revolutionizing
Competitiom rewlutionizing
and
Financial Management (20191
Dean list 4)
LANCUACES
English
Speaking
Writing: Very Good
Malay
Speaking Excellent
Writing: Excellent
E t ard Smut Fl
mittee of Bus
ASTIN COLLEGE
DIPLOMA IN BUSINESS MANACEMENT
Craduated in January 2017
Management

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To become the number 1 private college in Malaysia with scholarship for B40 students

To maintain absolute quality  in both academic and non-academic among their college graduates

To promote intellectual brilliance, physical growth and social appropriateness

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MyQuest Shows that the college and the staffs has been audited and recognized by the ministry of higher education

MQA (Malaysian Quality  Acredition Proves that the certificates that comes from the college is certified for work and education purposes

Collaboration in  Programme  with UTM Demonstrate the college  programme  credibility

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Position - Academic Advisor Department - Sales and Marketing Duration: 1 March – 15 June (Unofficial)

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Dormitory Clearance Handle all students' belongings and issue Find their missing belongings Make sure students follow the Standard Operating Procedure due to Movement Control Order

Academic Advisor (Telemarketer) Call in average 70 numbers per day Perform sales pitching Perform student registration Achieve sales target of 5 students per month

Trainer Train new employees, mostly interns as well Deliver daily report on employees' performance

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Trainer Example of Daily Log report Example of Script use for training

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Dormitory Clearance Example of Mont Royale College dorm

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Academic Advisor - Example of Student Registration Form - Example of Daily Number given

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New Skills Copywriting  Time Management Emphatic towards customers

Operation Management of a Private College

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Weaknesses Heavily dependent on the marketing efforts and staff ability Lack of space and facilities in residential colleges

Opportunities International markets Diversification of programmes and market needs

Threats Increased competition Legal and regulatory threats

strengths Scholarship diploma offers for B40 Askar  Wataniah   programme  for students

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STRENGTH – SCHOLARSHIP FOR B40 STUDENTS

2,910,000 Households in Malaysia are in the B40 category

RM1,000-RM7,000  Range of tuition fee per semester need to be paid

50%-75% PTPTN Coverage of RM6,800 for IPTS diploma students

100%  PTPTN coverage under B40 Scholarship

RM10,500 For residential colleges and transportation across entire course of study

MOST Students are also provided with part time jobs

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First feature Body Number Second feature Free Uniform Third feature Chance to advance career in the military Fifth Feature Forth Feature Allowance about RM2200 for training Medical card for 5 years

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Monthly Training Semester break Contain risk of infection by quarantine for entire duration of training Limit classroom training for online

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Weakness – High  Dependibility  on Staff Ability and Cold Calling

Cold Calling The act of calling a prospect unexpectatedly to sell a product or services Very demanding for new employee with no low communication skills Requires the seller to personalized offer depending on client spontaneously Must handle objections properly and showcase product Marketing effort does not reflect sales conversion rate

Staff Ability The extend potential of an employee to perform in their respective position Time management is key as some sales follow-up can only be done after hour Stressful for newcomers to handle 100 customers per day Covers negotiation from course selection, parents’ permission and course registration, PTPTN Application, Job application Society stigma makes it hardly belivable

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Retrain Employee And Repairing Weaknesses Constantly

- Will allow them to improve and grow their skills with each evaluation

Utilize marketing resources more efficiently No training required Gain higher conversion rate Pay by performance

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Weakness - Lack Of Facilities and Residential Colleges

No Privacy Create Stressful environment for occupants No room for studies, personal rest

Lack of Facilities No Supporting services E.g: Bookstores, ATM machines, Clinics

Residential Colleges Condo Apartment Segregated for 15 people Maximum

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Maslow’s Hierarchy of Needs - Students will not gain motivation to achieve their potential.

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Downsize the Residential College capacity Limit number of students per room Provide equipment such as study desk Provide incentive if  facil ity  is too expensive

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To become the sixth biggest higher education exporter in the world by 2020 Malaysia’s Target

Provide a lot of advantages to the nation Reasons ?

Allow international students to gain lower cost of living Lower Currency Value

Local and International students can share knowledge, culture and expertise Symbiotic Relationship

Charge a higher fee for international students and access to a larger target market Bigger Market, Bigger Income

Educational Institutions boosts  sosio -economic by providing a market. Sosio -Economic Driver

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Marketing Focused solely on attracting international talents

Purpose Stimulate  sosio -economic of the area

Proper Resources Improve Facilities and Residential Colleges

Network Collaborate with others to provide better offer

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Opportunity – Flexible Learning and Scholarship Deconstruction

Computer Accessories and Internet Restructure B40 Scholarship

Time and location, learning activities and supports Example

67% of learning in the world is now online Situation

Residential Colleges and facilities are now not relevant Problems

Reduce cost of operation and increase profit margin For College

Provide better assessment, working while studying For Students

For Lecturers Allows lecturers to record classes and focus on assessment

Learners and teachers alike get to choose their preferred dimensions of study

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No financial backing from the government Government’s Policy Can provide better facilities, campus and residential colleges Cash Cow Competitors As of today, there are 397 private college in Malaysia Threat of New Entry Most offers are imitable. The same could be said for the B40 scholarship Imitable Offer

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Competitive Rivalry Raise facilities qualities or change location Improve Facilities Create value in the scholarship offer. Credit transfer to different university for example. Improve Offer Retain profit in form of student and avoid persuasion from competitors Ensure Customer  Satisfation Improve way of handling student. Become more student oriented. Customer Relationship Management

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Repeated calling without consent Harassment No illegal  use of information without approval The Personal Data Protection Act 2010 (PDPA) of Act 709 Banks and other companies might have hidden terms and  Agreement 3 RD  Party Company

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Competitive Rivalry Retain profit in form of student and avoid persuasion from competitors Better use of Facebook Custom Audience  Organic response from the prospect instead of contacting them ourselves. In this way, cold calling can be done within the legal boundary and even more effective. . Whatspp  marketing

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Our team is growing The company could upscale their sales staff to ensure better offer

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