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[Virtual Presenter] Indus Apparel has been focusing on the evolving QA roles in their organization, particularly in the Jordan and Egypt teams, as they undergo a strategic transformation post-COVID..

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[Audio] The evolution of the Indus QA team in Jordan has undergone significant changes since the COVID pandemic. We have shifted away from traditional QA methods and now focus on end-to-end quality enablers. This new approach allows us to better align with the expectations of major brands like Under Armour, Columbia, and Target. As a result, we have been able to enhance operational efficiency and manage risk more effectively across our partner factories..

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[Audio] Our quality assurance team previously focused mainly on sample evaluations, inline and final inspections, as well as quality record and non-conforming report management. However, since the shift towards post-COVID, we have expanded our role to encompass technical audits and system evaluations, ensuring compliance and certification management, and identifying customer risk. Our new strategic role revolves around these key areas, enabling us to offer more extensive support to our clients..

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[Audio] The integrated quality assurance role across functions coordinates production, planning, design, and factory quality assurance efforts, enabling seamless communication among departments. This simultaneous consideration of all aspects of product development and manufacturing ensures that quality management system ownership drives continuous improvement and scalability. The culture of accountability and responsibility fostered within the team promotes lean practices, focusing on eliminating waste and identifying root causes of problems. As a result, processes become more efficient, and overall performance improves. A certified and trained team ensures that everyone possesses the necessary skills and knowledge to perform their duties effectively..

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[Audio] Our QA teams work closely with major brands such as Under Armour, Columbia, and Target to ensure that we meet their unique requirements. This involves developing tailored quality oversight plans that are aligned with their specific needs. By doing so, we guarantee strict compliance to each brand's standards, which fosters strong partnerships and delivers high-quality products..

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[Audio] As a Business Partner Quality Inspector, Indus Apparel serves as Target's quality extension in the factories, managing key Target-specific audits, assessments, and approval processes. This collaboration ensures seamless integration between our organizations, guaranteeing high-quality products that meet Target's standards..

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[Audio] The Indus Apparel QA team plays a crucial role in ensuring the quality of their products by conducting annual QAFA, which assesses the company's quality management system. This assessment identifies areas for improvement and ensures compliance with industry standards. The team implements corrective actions based on QAFA findings through CAPA management, addressing any issues promptly and effectively. The QA team also performs claimed material assessments, verifying the quality of materials used in production, ensuring the final product meets required standards..

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[Audio] We conduct lead target readiness checks and third-party inspections prior to production to guarantee that our products conform to the necessary specifications. Moreover, we engage in daily monitoring and risk prevention to detect potential problems promptly and take proactive steps to minimize their impact. Furthermore, we execute corrective actions and organize training programs to empower our team members with the skills needed to address any difficulties that might emerge..

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[Audio] Our ongoing collaboration with Target teams involves bi-weekly updates, providing data-driven insights during regular meetings. This ensures we are always informed and aligned with their goals. Additionally, we dedicate time to special projects and training initiatives, aligning them with Target's objectives. This synergy enables us to drive continuous improvement and growth..

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[Audio] Under Armour's Certified Factory Auditor program guarantees that their factories strictly adhere to compliance and readiness standards. As a certified auditor, we meticulously scrutinize every aspect of the manufacturing process to ensure that products meet the highest quality requirements..

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[Audio] We conduct internal biannual PTH audits and coordinate UA's annual external PTH audit to ensure the quality of our products. We maintain transparency by tracking what was audited, who conducted the audit, and when it took place using the PTH 3W Tracker. This helps us identify areas for improvement and communicate effectively with the UA team. Furthermore, we evaluate proto and Salesman Samples for accuracy, ensuring that they meet UA standards. This rigorous process guarantees that our products meet the highest quality standards..

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[Audio] Our team thoroughly reviews size sets to ensure they meet our high standards by checking for any grading or fit issues and addressing them promptly to avoid potential problems. We also carefully review pilot runs to guarantee that they demonstrate consistent fit, construction, and measurements. Furthermore, we closely monitor daily inspections and packaging to prevent any bulk production defects from occurring. By taking these steps, we maintain the highest level of quality control throughout our manufacturing process..

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[Audio] The evolution of QA roles has led to a greater emphasis on performance reporting and audit coordination. Monthly reports are prepared on CFA performance and quality trends for Upper Administration. Quarterly returns are analyzed, providing corrective feedback and preventive actions to ensure continuous improvement. Quality checklists are shared bi-monthly and coordinated inline and final audit alignments are maintained to ensure consistency across all processes..

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[Audio] The QFI role focuses on development evaluations, pre-production sample management, and maintaining rigorous quality standards..

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[Audio] The development sample evaluation and SMS stage involves reviewing proto samples, assessing construction, fit, and technical details, verifying garment fit and technical accuracy, and analyzing fit samples. This process requires multiple review cycles to ensure alignment with design intent. We document detailed evaluations, prepare review sheets, and finalize SMS audits for quality control, guaranteeing that all garments meet the required standards..

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[Audio] Fabric validation, production approvals, and in-line audits are crucial steps in ensuring the quality of our products. We conduct a fabric and technology check, cross-checking fabric test results and technology reports to guarantee that they meet our standards before production begins. This ensures that our products will meet customer expectations. We also perform in-line and top-level audits virtually, reviewing production consistency and value-added services quality. These audits help us identify areas for improvement and maintain our high standards throughout the production process..

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[Audio] Our team thoroughly reviews cartons and packaging to ensure they meet our high standards. We confirm any special requirements with our Quality Process Specialists and formally approve exceptions and packing methods. Following each shipment's inspection, we document our findings and upload the data to our centralized SharePoint platform. When issues arise, we investigate the root causes and submit detailed reports to our customers for their review and approval..

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12. Thank You. Indus Apparel - Crunchbase Company Profile & Funding.