PowerPoint Presentation

[Audio] Welcome to Post PNG Limited. Our company has established itself as a leader in the logistics and supply chain industry in the Pacific region since our inception in 1982. We have steadily grown and developed, building strength and resilience to become a reliable partner for businesses in the region. This presentation will provide an overview of our past, present, and future, as well as introducing the roles and functions of the different departments. We hope it offers a valuable insight into all that Post PNG offers..

[Audio] Post PNG Limited is the leading provider of postal services in Papua New Guinea. Established in 1996 by the Postal Company's Act, it transformed the postal service division of the former Post and Telecommunications Corporation into an independent entity. Governed and owned by the Papua New Guinea Government, Post PNG Limited is managed by a Board of Directors and provides postal services to the people of the country. It has been providing these services for the past three decades..

[Audio] Post PNG Limited offers a number of services through its network of outposts across the country. This includes 44 Official Post Offices, Agency Post Offices, Courier and Freight Centers, and twelve Agency Banking Services. Customers can access a range of services, such as mail sending and receiving, package delivery, money transfers, and basic banking services. The central Mail Exchange and Distribution Centre ensures swift and accurate delivery of mail items. Customers can also shop at our six Post Shops for a range of retail goods. With this comprehensive selection of offerings and services, Post PNG Limited strives to provide efficient, reliable, and innovative solutions..

[Audio] Post PNG Limited enjoys close ties with many of the world's top international organizations. These connections reflect the company's commitment to upholding and observing international standards, which helps to enhance their air cargo operations, simplify navigation and customs procedures, and promote efficiency, safety, and sustainability in the aviation industry..

[Audio] Post PNG Limited is dedicated to providing the best postal and logistical services to the business community and the public, with a commitment to strategic re-alignment, building capabilities and diversifying for growth. We strive to maintain the highest standards of excellence, integrity, collaboration, performance, service orientation and innovation in all aspects of our operations, and embrace diversity as well. Our goal is to transform our services and operations for better delivery on our mandate, innovate and grow revenues through optimum utilization of resources, create an agile and sustainable ICT function, foster an engaged and high performing workforce delivering on our mandate, and maintain high standard of accounting processes and systems aligned to best practice..

[Audio] Senior Management Team at Post PNG Limited, led by Chief Executive Officer, Mr. Justin Worinu, is essential in the success of the organization. Chief Operating Officer, Mr. Ben Davies, ensures a reliable postal service. Chief Financial Officer, Mr. Zuke Kot, takes care of budgeting, planning and reporting. Chief Projects Officer, Mr. Kenei Gunaru, plans and executes projects. Human Resource Manager, Ms. Maryanne Ulitaia, is responsible for recruitment, employee relations, training and development. This team contributes to meeting the company's aims and objectives..

[Audio] The Operations Function within Post PNG Limited is comprised of several key departments that use their expertise to ensure the efficient management and delivery of postal services. The Logistics Department is responsible for managing the logistics network, optimizing routes, and tracking shipments. The Retail Department operates the network of Post Offices, providing customers with access to a range of services. The Philatelic Department produces, distributes, and manages stamp collections and commemorative products. Finally, the Mail Exchange/Distribution Department handles the receipt, sorting, and dispatching of mail, coordinating with other postal authorities for international exchanges. Post PNG Limited also has several Support/Admin departments that provide a range of services. These include Finance & Administration, Strategic & Projects, Legal Services, Human Resources, Audits & Investigations, Information Technology, and Pronto Support. Through their respective roles and functions, these departments contribute to the continued functioning of the post-PNG operations..

[Audio] Post PNG Limited has a highly-trained team of professionals who are dedicated to providing the best possible services to customers and stakeholders. The organization has seven key departments that are necessary for efficient operations. The Finance and Administration Department manages the financial operations, with budgeting, accounting, financial reporting, and administrative support. The Strategic and Projects Department focuses on strategic planning, identifying growth opportunities, and overseeing key projects to improve services. The Legal Services Department handles all legal matters, to ensure compliance with regulations and manage contracts. The Human Resources Department deals with recruitment, employee relations, training and development, performance management, and employee welfare to create a productive and motivated workforce. The Audits and Investigations Department oversees internal controls, conducts audits, and investigates any discrepancies. The Information Communication and Technology Department handles the technological infrastructure and systems, and the Pronto Software Development Department manages the Post PNG Limited's Pronto software which aids with postal operations and customer services. All of these departments come together to bring about a cohesive even if customer-oriented service..

[Audio] Post PNG is dedicated to cultivating a professional and principled work atmosphere for its staff. To ensure that we uphold this commitment, we have formulated a set of standards of conduct that demand commitment to the organization, integrity, and propriety. These policies help ensure that we are focused on our shared objectives while still allowing for individual and occupational advance..

[Audio] Post PNG takes pride in its commitment to Equal Employment Opportunities. We believe that everyone should be given the same opportunities to pursue their chosen career, disregarding their race, gender, ethnicity, religion, or any other protected characteristic. Our policies and practices make sure that no person is discriminated against based on the previously mentioned characteristics. Additionally, our employment contracts are "at will", meaning that either the Company or the employee may end employment at any time for a lawful reason..

[Audio] Post PNG acknowledges the diverse needs of its workforce and has accordingly created three distinct employment classifications. Full-time employees must work at least 40 hours per week, whereas part-time employees are scheduled to work fewer than 40 hours. Casual employees, usually employed for a short term, are not eligible for company paid benefits, other than those required by law. Post PNG ensures that all employees are correctly classified under their terms of employment, which must conform to applicable laws..

[Audio] Punctuality is paramount at Post PNG for both to uphold a productive work environment and providing high-quality customer service. The standard start time is 8am and the regular workweek is from Monday to Friday. Saturdays are worked from 8am to 12pm, with two one-hour lunch breaks allocated from 12pm-1pm and 1pm-2pm. There are two categories of employees - 83-hour staff who work Monday to Saturday and 75-hour staff who work Monday to Friday. Monday to Friday, both categories of staff work from 8am-4.30pm. Saturday hours are 8am-12pm. Lunch break is one hour either at 12pm-1pm or 1pm-2pm. Unauthorized leave or lateness will result in docking of pay if clocking in after 8am. All absences must be accompanied with a verified medical certificate..

[Audio] Post PNG is dedicated to providing a secure and wholesome working atmosphere. All personnel are expected to make their direct supervisor or manager aware of any unavailability for work, so that the organization is aware of the employee's absence and can plan accordingly. Moreover, when an employee has taken 10 days of non-attendance in the last 12 months or has had more than 4 instances of illness in a year, Post PNG will deliver an OHS Trigger Letter to monitor potential health concerns of an employee. We think such protocols are indispensable to sustain a dependable and effective workforce..

[Audio] Post PNG is committed to promoting health and safety and has put in place policies and practices to ensure that employee sickness is handled transparently. If you are unable to get to work due to sickness, you must inform your supervisor or manager as soon as possible, and keep them updated on when you expect to be able to return to work. In addition, employees are encouraged to inform their team members of their illness to allow for workloads to be managed effectively. This is part of our ongoing efforts to reduce absenteeism and prioritize the wellbeing of our employees..

[Audio] Post PNG Limited has a wide range of work policies and practices for permanent staff, including an annual leave allowance of 15 days and additional privilege days. Nevertheless, staff need to bear their own expenses for tickets during their leave, which is why salary sacrifice arrangements are provided as an alternative. We firmly believe that our comprehensive and generous offers for staff members are fundamental to our success..

[Audio] Post PNG Limited recognizes the need for its employees to take time away from work for rest and rejuvenation. To ensure fairness and balance, various policies and practices have been devised to help facilitate this. Special or emergency leave may be granted with or without pay, at the discretion of the employee's immediate manager and the Human Resources Manager. Generally, the maximum amount of paid leave permitted per year is five days. Maternity leave is usually unpaid although exceptions could be made, and sick leave credits can be converted to be paid. Also, recreational leave is taken into account and after fifteen years of employment, employees may be granted up to 6 months of long service leave. Post PNG strives to provide clear guidelines and options for its employees concerning leave entitlements..

[Audio] PNG's General Employment Policies and Practices provide a comprehensive set of guidelines for employees to ensure transparency and fairness related to public holidays and overtime payment. A total of eight days are recognized for public holidays, including New Year's Day, PNG Independence Day, and Christmas Day. Prior approval from a department authority is required before overtime work can be undertaken, and overtime payment is given at the discretion of the department depending on the circumstances and approval. We want to guarantee that employees have a clear understanding of the regulations of the workplace..

[Audio] We take pride in the professional image our employees present when representing Post PNG. Our dress code policy outlines the expectations we have for appearance, including no jeans or casual wear on Toana Day. Maintaining these guidelines helps us maintain a smart and professional look and ensures employees portray a positive image both internally and externally..