Planetree Certification

[Audio] Planetree Certification. Planetree Certification.

[Audio] How it started? “As a patient I rebelled against being denied my humanity and that rebellion led to the beginnings of Planetree. We should all demand to be treated as competent adults and take an active part in our healing. And we should insist on hospitals meeting our human need for respect, control, warm and supportive care, a harmonious environment and good, healthy food. A truly healing environment.”.

[Audio] What is Person-Centered Care? Person-centred care is a systemized approach to delivering healthcare in a way that centres on the perspective of the whole patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of the organization’s surrounding community. PCC Principles Respect Caring Compassionate communication.

[Audio] Person Centred Care Vision Mission PCC The Planetree Person-Centered Care Certification framework is an operational "roadmap" to excellence in person-centered care that helps to shift person-centered care from an aspirational goal to a viable strategy. To create a culture that engages patients, families and staff alike. To promote a healthcare culture that puts patients and their families at the centre of care. Planetree connects those who receive and provide care to create a humanized healthcare experience that works for all..

[Audio] 5 Drivers 26 Criteria Total Score:160 points Organizational Structures promote engagement. Create Cohesion between what we do and why we are doing it. Process, methods, and behaviors created to build trust. Care is personalized according to individual needs. Evaluation of performance against goals or benchmark..

[Audio] Person Centred Care approaches Top Areas of Impact Leaders’ Relationships with Staff Co-Worker Relationships Patient & Family Engagement Employee Engagement Organizational Culture Patient Experience Empathy Cheers outline Group of men outline Two Hearts outline Connections outline Inpatient outline Ear outline Boardroom outline PCC Care Approach Caring for patients and their loves ones Caring for community Caring for Staff.

[Audio] Planetree Implementation - A measurable Impact SEE IMPROVEMENT IN PATIENT EXPERIENCE MEASURES IMPROVE PATIENT OUTCOMES, POTENTIALLY REDUCING READMISSION RATES AND LENGTH OF STAY INCREASE EMPLOYEE SATISFACTION AND RETENTION ENHANCE FINANCIAL PERFORMANCE, MARKET SHARE, AND REPUTATION Shorter Lengths of Stay Lower Cost per Case Higher Overall Patient Satisfaction Revenue generated through implementation exceed costs of implementation Patients on Planetree units report better mental health status and role functioning after discharge.

[Audio] What Matters Most ? Human Interactions/Independence, Dignity and Choice. Importance of Family, Friends and Social Support. Patient/Resident Education and Community Access to Information. Healing Environment: Architecture and Interior Design. Nutritional and Nurturing Aspects of Food. Arts Program/Meaningful Activities and Entertainment. Spirituality and Diversity. Importance of Human Touch. Integrative Therapies/Paths to Well-Being. Healthy Communities/Enhancement of Life’s Journey..

[Audio] PCC Phases: Phase 1: Foundation Phase 2: Implementation Phase 3: Validation Building Doing Moving Leadership Strategy Session Organizational Assessment Validation Gauge progress in PCC initiatives; stakeholder focus groups; site-specific action plan for reaching PCC goals Bronze Silver Staff Engagement Sessions Caring Culture Survey Gold.

[Audio] Critical Elements for Success Benefits of our Approach Commitment This is a new “lifestyle”/ a new way of operating. This is not a “thing you do for a while”. Executive Buy-In This needs to be the “talk you talk” and the “walk you walk”; that’s easy in principle but can be challenging in practice. Patience Culture change can not be prescriptive. While it is directive (there’s a clear plan), the plan will adjust to the realities and results on the ground. Comprehensive Considers all aspects of care that will impact staff & patient centered care. Integrated Works to minimize duplication and replication. Drive most efficient value for patients and organization Iterative Continually adjusts to organizational realities..

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