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Welcome. Welcome to Blossom House. This induction covers key policies, procedures, and expectations. Fire & emergency training will be delivered separately..
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Meet the Team. Management: - Alexis Perry (Director) - Vicky Perry (Assistant Director) - Alison Allen (General Manager) - Danny Perry (Site Manager) Dani Perry (Team Leader) Plus, our support staff team..
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About Blossom House. CQC-registered home & day service. - Care for young adults with learning & physical needs. - Residential (8 bedrooms, incl. wheelchair access). - Day activities, trips, and holidays. - Inclusive, safe, and respectful environment..
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Staff Expectations. - Treat all with dignity & respect - No bullying, harassment, or discrimination - Professional appearance & conduct - Mobiles off (emergencies via office) - Read care plans & ask questions Three-strike rule applies..
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Bank Staff. - Bank staff (no fixed hours) - DBS & training required - Attend meetings & refreshers - Spot checks carried out - Uniform provided..
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Daily Routine. - Sign in & collect walkie-talkie - Morning briefing & register - Use ACCESS for updates - Timesheets signed daily - 20-min break (split allowed) - Follow cleaning rota..
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Administration guidance and procedure-Full policy for details..
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Residential / Respite. - Check belongings & meds - Follow care plans - Night shift: 6pm–10am (sleep-in) - Support with care, activities & life skills..
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Day Provision. - Mon–Fri, 9am–5pm - Start at respite home, move to centre by 9:30am - Activities, snacks, lunch - Tidy & check belongings before home..
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Transport. - Some staff drive/escort - Escorts sit with clients & assist door-to-door - Complete vehicle checks - Report issues or low fuel immediately..
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Cleaning & PPE. - Follow cleaning rota - PPE always available Donning: apron → mask → eye protection → gloves Removing: gloves → apron → eye protection → mask.
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First Aid. - Management are first aiders - Kits in offices & kitchens - Record incidents using forms..
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Fire Procedure. Assembly Point: Ramgarhia Sikh Gurdwara, Neville Rd, E7 9QX - Fire wardens: Alexis & Danny Perry - Registers: Vicky / Alison - All staff escort clients safely..
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Safeguarding. - Report concerns to Alexis or Vicky - If unavailable: Local Authority (020 3373 0440) - Record factually, sign & date - Never promise confidentiality..
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Absence. - Call Alexis (or Alison/Vicky) before shift - State reason & return date - Self-certify up to 7 days, doctor’s note after - Persistent lateness/absence may remove from rota - Sick pay: SSP only..
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End of Induction. - Review forms & policies - Face-to-face induction (up to 8 weeks) - Complete questionnaire before starting - Set up on ACCESS & given care plans Open-door policy: always ask for support..