Presentation to DE&OD

[Audio] Good day everyone. Today we will be discussing the Human Resource Information Support Services section, which provides a variety of resources and information technology expertise and support to the DE&OD Team. We will be exploring the section's mission, team, systems and applications, as well as the goals for the year. Please feel free to ask any questions at the end. Let's get started..

[Audio] We will begin with a brief introduction, the mission, team members, and what we do. Also, we'll discuss who we service and the systems and applications being used. Finally, we'll outline our goals for the year. We hope you find this information informative..

[Audio] The main goal of HR Information Support Services is to provide information technology support to DE&OD. We ensure our clients have the necessary resources and expertise to be productive and successful. We also ensure compliance with quality standards in HR systems and IT applications. Our success depends on our team's collaboration with clients..

[Audio] Our mission is to support the development, implementation, and maintenance of highly effective, reliable, secure, and innovative human resource information management systems. HRISS is committed to providing our clients with quality technical support and customer service..

[Audio] The HR Information Support Services team has a Senior HR Systems Specialist, this position is currently vacant, and an HR Systems Specialist, Marie Burgess. Marie is responsible for HR systems and other HR activities, lending her knowledge and expertise as a great help and resource..

[Audio] HR Information Support Services plays a critical role in DE&OD, and we value our collaboration with the Department of Information and Digital Technologies to enhance productivity and services. Our team is responsible for several tasks that support the organization's information technology needs. These tasks include strategic development, project management, design and installation, hardware and software configuration, database development, implementation, and maintenance, website/portal/intranet management, information and data support, technical support, reporting, and training. Strategic development involves developing plans and strategies that align with the organization's goals and objectives. Project management ensures that projects are delivered on time, within budget, and meet all specifications. Our team handles the design and installation of new hardware and software, ensuring that all systems are up to date and operating efficiently. We also develop and maintain databases, including their implementation and regular maintenance, to ensure data is accessible, accurate, and secure. In addition to hardware and software, our team manages the organization's website, portals, and intranet. We ensure that these platforms are user-friendly and up to date, enabling employees to access information and resources easily. Our information and data support services ensure that all data and information are available and accurate for decision-making processes. Technical support is available to all employees, providing assistance and resolving any technical issues that may arise. Reporting services ensure that all necessary data and reports are generated accurately and on time. Finally, training services are provided to ensure that employees are equipped with the necessary skills to utilize all available technology resources..

[Audio] We provide support and assistance to a wide range of individuals and groups. Our services are available to employees within the Department of Employee and Organizational Development as well as employees throughout the organization. In addition, we also provide services to members of the public. Our section offers a range of services, from providing guidance to troubleshooting technical issues. We take great pride in providing high-quality support to all of our clients. Whether you're an employee within DE&OD, an employee in another department, or a member of the public, we are here to help. We recognize that each individual and group has unique needs and requirements, and we strive to provide tailored services to meet those needs. Our team is committed to providing timely, efficient, and effective support to ensure that all of our clients can succeed in their roles and achieve their goals..

[Audio] In order to provide the best possible support to our clients, we utilize a range of systems and applications. Two of the key systems we use are Talent Link, which is powered by Saba Software, and the Talent Management System, ETWeb. These systems enable us to manage and track employee information, performance, and development, ensuring that we are able to support employees effectively and efficiently. In addition to these systems, we also use DocuSign and Adobe to securely share information and documentation with our clients. These tools allow us to share sensitive and confidential information in a secure and efficient manner. Finally, we use WebEx to communicate remotely with our clients. This tool enables us to connect with individuals and groups regardless of their location, facilitating collaboration and ensuring that we are able to provide support whenever and wherever it is needed. Overall, these systems and applications are critical to the success of DE&OD. They enable us to provide efficient, effective, and secure support to our clients, ensuring that we are able to meet their unique needs and requirements..

[Audio] For the upcoming year, the HRISS section has several key goals. The team will focus on implementing user support for DocuSign, which will allow for efficient electronic signature and document management. Additionally, the team will work on ensuring that all employees are properly trained to use relevant HR systems, as well as maintaining a consistent and documented approach for keeping information up-to-date on various DE&OD platforms. The HRISS team will also focus on integrating relevant systems to streamline the new hire and payroll process for increased efficiency. Finally, the team will ensure that there is a robust project plan in place to guide the implementation of these goals..

[Audio] Thank you all for staying with us throughout the presentation. We hope you found the presentation on the HR Information Support Services section useful and informative. As we come to the end of our presentation, I'd like to thank all of you once again for giving your valuable time and attention to this presentation. I am sure your feedback and insight will help us improve our services and make them more user-friendly. Once again, thank you..